Trusted Agent profile · London

Brendons Estate Agents London reviews

4.7

★★★★★ Excellent

81 reviews across 2 platforms

104 Pitshanger Lane, Ealing, London, W5 1QX

Brendons Estate Agents's office in London, at 104 Pitshanger Lane, is rated 4.7 out of 5 across 81 reviews on two platforms, including 79 Google reviews rated 4.7.

Google logo

4.7 / 5

79

Reviews on Google

This office

Yell logo

3.0 / 5

2

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We really wanted to buy a house in the Brentham Garden suburb after being introduced to it by friends. Matt really listened to our requirements and introduced us to an off market property which he felt met our needs. We ended up being part of a chain which grew during our sale and purchase. Matt did a superb job keeping the chain together and we were finally able to complete. We love our new house and living in Brentham is as good as we hoped. We couldn’t have got there without Matt and can’t rate Brendon’s highly enough. We saw from our chain some awful agents. Brendon’s were only ever professional, friendly and fair, with great communication throughout which in this cuthroat market is what you want.

Maggi · 4 October 2026

5/5

Google

New Updated Review : We've just ended our tenancy with Brendons due to purchasing our first home - I feel a follow up review is required confirming from start to finish they have been the best letting agents I have ever dealt with and I would have zero hesitation recommending them to anyone. This all comes down to Jason - he is the most professional, friendly and caring estate agent I have ever met!!! Not only does he carry everything out in a timely manner, he is a pleasure to communicate with. He is so caring and goes the extra mile to ensure everything is taken care of! This was the case from start to finish. This goes for the rest of the team as well, anytime we pop into the office or called up we were always welcomed. If you are considering renting a property that Brendons manage, I would 100% recommend them - they will make it flawless and a simple process. Thank you again to all the team at Brendons for the smoothest tenancy and for being so friendly!!!! Initial Review : Massive thank you to Brendon's for helping us find a fantastic flat to rent. I have rented in several countries around the world and Jason from Brendon's has to be the best letting agent I have ever dealt with. From our first enquiry phone call to completion of our lease Jason has been friendly and extremely helpful every step of the way. I would highly recommend him! Brendon's are a fantastic company to rent through and I look forward to many years of service with them! Thank you Jason and Brendon's for finding us our dream flat to rent!

Paddy · 11 July 2026

5/5

Google

We were so lucky to have found Brendon’s and to have worked with Jason on finding a flat. I was planning a very complicated international move and was really struggling to find a place that could accommodate us until I started working with Jason. He not only helped us get a place that would work but worked non stop while on vacation to ensure our deal was complete. Jason truly went the extra mile to get us a flat despite the many challenges that came with our search! Thank you so much Brendon’s and Jason for being so great!

Devynne · 11 July 2026

5/5

Google

I had a great experience renting out my property through Brendon’s Estate Agents. I was initially introduced to Mat, who was welcoming and very responsive. I was then looked after by Jason, who continued the excellent service throughout. He kept me updated every step of the way, was quick to respond, and made the whole process smooth and stress-free. A big thank you to both Mat and Jason for their friendly and professional support. I would happily recommend Brendon’s to anyone looking for a great estate agent.

Neda · 11 July 2026

5/5

Google

Highly recommend Brendon’s if you’re moving to the area! Jason has been so lovely in helping us move into our new flat and helping us answer all our questions. It’s our first time moving out and having such a reliable estate agent is really helpful, Jason has really made us feel secure in our choice and made everything clear for us as first time renters. Thank you so much!

Eve · 11 August 2026

5/5

Google

I cannot recommend this agency, and Jason, highly enough. During an international relocation, with multiple barriers to renting, Jason demonstrated stellar professionalism and persistence. Jason has been highly responsive and supportive, and has helped us to understand and work through the rental process. We are incredibly appreciative of his time, patience, and excellent communication, and his willingness to go above and beyond for us as clients.

Tracy · 11 July 2026

5/5

Google

I recently sold my property through Brendon's and was very impressed with their service. From the initial valuation to the final completion, the team was professional, communicative, and proactive. A special mention must go to Matt and Lorig, their coordination was excellent and helped keep everything on track. They handled everything smoothly and kept me well-informed at every stage of the process. Their expertise and support made what could have been a stressful experience feel straightforward and manageable. I would highly recommend Brendon's to anyone looking to sell their home

Wan · 11 March 2026

5/5

Google

We recently purchased a retirement flat for my father through Brendons Estate Agents and couldn’t be happier with the service we received. From start to finish, the team were extremely helpful every step of the way, always taking the time to explain the process clearly and keep us informed. Lorig was especially helpful and attentive throughout, and Mathew was also very supportive and responsive whenever necessary. They were professional, approachable, and genuinely supportive, which made what can be a stressful experience feel straightforward and well managed. We would highly recommend Brendons Estate Agents to anyone looking for a reliable and caring estate agency.

Aline · 26 December 2025

5/5

Google

Jason has been the best agent we have worked with, and we have worked with many. He is prompt, professional, and extremely knowledgeable, and he approaches everything in a way that is both highly professional and genuinely personal. He was incredibly attentive throughout the entire process and made what is usually a very stressful task, finding a flat, feel completely seamless. Jason was always available to answer emails and calls whenever we needed to reach him and was consistently reassuring from start to finish. We couldn’t recommend him more highly.

Yousef · 26 December 2025

5/5

Google

Jason has managed my properties for the last few years and has consistently exceeded my expectations. He is highly professional, extremely prompt, and always handles both tenant and landlord issues efficiently and fairly. Communication is clear, timely, and reliable, which gives me complete peace of mind as a landlord. Jason approaches every situation with professionalism and fairness to both parties, and nothing is ever too much trouble. I would highly recommend Jason and BRENDONS to anyone looking for outstanding lettings and property management services.

Andy · 26 December 2025

5/5

Google

Thank you for helping bring the purchase to a successful completion! I’m really pleased with Brendon’s estate agents Pitshanger. Lorig was so supportive and helpful and patient through the entire process. Can’t thank you enough!

JuliaDoC · 4 October 2026

5/5

Google

It has been brilliant to work with Lorig and the friendly team from Brendons. From when we first saw the property we wanted to buy, through to completion, they have been supportive, communicative and, importantly, patient. Lorig did an excellent job managing the relationship with the vendor and keeping them informed and on board while we had to work through frustrating late delays with our conveyancing which could potentially have risked the sale. She knew how important it was for us, and supported us through to getting there!

Eldad · 11 September 2026

5/5

Google

Jason and the team were a pleasure to work with. Jason's knowledge of the industry and rental market in general is vast and rather impressive. He is honest and realistic, and does not over promise, like other agents, who mislead you to take on the listing and then make your drop the price to get a deal done, at the price Jason would originally suggest. Highly recommended as being both a tenant and landlord with Brendons. Well done!

Jerry · 18 August 2025

5/5

Google

I had a great experience with Brendons. Lorig and the team were professional, responsive, and, most importantly, genuinely helpful throughout the whole process. They made everything smooth and stress-free. I would definitely recommend them to anyone looking to buy, sell, or rent in the area. Thank you again for your help throughout the process.

Veronika · 11 March 2026

5/5

Google

Excellent service, customer care, communication and politeness Jason is excellent at what he does, polite, easy to communicate with, get the job done and is extremely knowledgeable. I cannot fault him in any way, from the first phone call with him, and throughout the entire letting process, he was honest, polite and very prompt to act. I cannot recommend him and the agency any more.

Marko · 26 November 2025

5/5

Google

Had a great experience with Brendons while going through the experience of buying a property. Lorig and Matt were super insightful and guided and helped with all my questions, needs related to the buying process till completion! I’d recommend them to anyone in a heartbeat!

Anirban · 11 May 2026

5/5

Google

Jason from the agency has been excellent throughout the process. He promptly responded to all our queries with clarity and professionalism. Always helpful, approachable, and genuinely keen to assist whenever issues happen. The whole experience was well-managed, with great communication at every step. I would highly recommend Jason and the agency for their efficiency and support. Highly recommended.

Farouk · 26 December 2025

5/5

Google

We recently bought our house through Brendons Estate Agents and Surveyors, and I cannot recommend them highly enough! From start to finish, their service was exceptional, and they made the entire process an absolute pleasure. Their professionalism, attention to detail, and genuine care for our needs truly set them apart. Right from our first meeting, Matt took the time to understand exactly what we were looking for in a property. He listened carefully to our preferences, budget, and must-haves, and tailored the search accordingly. His knowledge of the local market was impressive, and he presented us with a fantastic selection of properties that matched our criteria perfectly. Lorig was also incredibly helpful, always ensuring viewings were arranged smoothly and providing timely updates. What really stood out was their dedication and responsiveness. Both Matt and Lorig were always available to answer our questions, provide updates, and accommodate our schedule. Their communication was flawless, and they kept us informed every step of the way, which made the process stress-free and enjoyable. When we finally found *the one*, Matt went above and beyond to ensure everything went smoothly. His negotiation skills were top-notch, and he secured the property for us at a great price. He also guided us through the paperwork and legalities with ease, making sure we were fully informed and confident throughout. To top it all off, when we received the keys to our new home, Matt and Lorig surprised us with a luxury cheese and wine hamper from Harrison's, the famous local shop on Pitshanger Lane. It was such a thoughtful and personal touch that really highlighted their commitment to going the extra mile for their clients. What truly sets Brendons apart is their genuine passion for helping people find the right home. Matt and Lorig weren’t just doing a job, they were invested in making sure we were happy and satisfied. Thanks to their hard work and expertise, we’re now settled in a home we absolutely love. If you’re looking for an estate agent who is professional, knowledgeable, and genuinely cares about their clients, look no further than Brendons on Pitshanger Lane in Ealing. Matt, Lorig, and the entire team are simply the best, and we’re so grateful for everything they did for us. Thank you!

Ali · 22 March 2025

5/5

Google

Jason has been an excellent property manager during our tenancy- always quick to respond and happy to help with any issues.

Lily · 11 August 2026

5/5

Google

Lorig was the estate agent in a flat purchase we did. She was very helpful through the process. She was always reachable and responsive which helps on stressful times. She also acted as a key contact between us and the vendor always sharing the information between parties. A lot of flexibility was also shown for our specific case and every time we wanted to visit the property she always found the time.

Carlos · 19 March 2025

5/5

Google

I recently used Brendon's Estate Agents to complete a complex property sale. The service that I received was nothing less than outstanding. They were professional and courteous with excellent communication. Calls and emails were returned swiftly and they went above and beyond to ensure that all solicitors involved minimised/and or mitigated any delay. I want to say a huge thank you to Matt for his unwavering care, attention to detail and can-do attitude with customer service skills that are second to none. I'd also like to say thank you to the admin' team who were very responsive and professional.

Kesington · 11 October 2024

5/5

Google

Best agency I have dealt with in a very long time, and I have used many agencies over 20 years. Jason is extremely helpful and knowledgable. His advice and willingness to help makes him one of the best property professionals I have dealt with. Well done, Brendons.

Adam · 11 October 2025

5/5

Google

We had such a brilliant experiences .the team made everything feel so easy and stress-free. Communication was excellent throughout . A huge thank you to Lorig and Matt

Marwan · 11 March 2026

5/5

Google

I had an excellent experience with this agency. Jason was incredibly helpful, professional, and always quick to respond to any questions I had. The whole process was smooth and stress-free. Highly recommend this agency if you’re looking for a reliable and friendly team!

Adriatik · 28 October 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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