Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a great experience working with Sasha at Braithwait Estate Agent when selling my flat. He was incredibly helpful, knowledgeable, and professional throughout the entire process. Sasha took the time to explain everything clearly, was always responsive, and made what could have been a stressful experience feel smooth and straightforward. I felt well supported from start to finish and wouldn’t hesitate to recommend Sasha and the team at Braithwait to anyone looking to sell their property.
Peter · 17 February 2026
Agent replied · 17 April 2026
Thank you so much for taking the time to leave such a thoughtful review. We’re delighted to hear that you had a great experience working with Sasha and that he was able to support you throughout the sale of your flat. Providing clear communication and making the process as smooth and stress-free as possible is always our goal, so it’s wonderful to know this came through. Your recommendation truly means a lot to Sasha and the entire team at Braithwait. We wish you all the very best and thank you again for choosing us.
★★★★★ 5/5
GoogleBest estate agency in town!
Worked with Sasha as a first time buyer and was very pleased with the level of attention and communication throughout the entire process. Everything went smoothly, and Braithwait were very competent and transparent at all stages. Great experience, highly recommended.
Alejandro · 17 February 2026
Agent replied · 17 April 2026
Thank you so much for your kind words! 🌟 We’re thrilled to hear that Sasha and the team were able to make your first-time buying experience smooth and positive. Transparency and communication are very important to us, and it’s wonderful to know that reflected in your experience. We really appreciate your recommendation and wish you all the best in your new home!
★★★★★ 5/5
GoogleAbsolutely thrilled with the service I received from Sasha Schmeling at Braithwait. From start to finish, he was an absolute pleasure to work with, diligent, professional, and incredibly personal in his approach. While many other agencies felt transactional and detached, Sasha took the time to understand exactly what I was looking for and provided tailored advice that really made a difference.
His honesty and transparency throughout the process stood out to me, and I always felt that they had my best interests at heart. He was highly effective in securing the right buyer for me and made sure everything went smoothly from viewing to completion. I couldn't recommend him enough for anyone looking for a truly personal and dedicated real estate experience in London. Thank you so much for your hard work and support!
James · 27 April 2025
Agent replied · 11 August 2025
Many thanks, James. It was a pleasure to sell your beautiful property in Holland Park. The new owner is absolutely delighted and excited to begin the next chapter of her life in her new home.
★★★★★ 5/5
GoogleI really recommend this estate agency! Sasha was really helpful and responsive, and supported us throughout the process. Thank you for all your help.
Flora · 31 March 2025
Agent replied · 25 January 2026
Thank you so much for your kind words and recommendation! We're so pleased to hear that Sasha was able to support you throughout the process, he’ll be delighted to know his efforts made a difference. Wishing you all the best in your new home, and don’t hesitate to reach out if we can help in the future!
★★★★★ 5/5
GoogleGreat experience selling with Sasha. He had great knowledge of the local area and came across professionally to clients. Would recommend braithwait to sellers in the area
Annabel · 17 February 2026
Agent replied · 17 April 2026
Thank you for your kind feedback! We’re delighted to hear that Sasha’s local knowledge and professionalism made your selling experience a great one. Your recommendation means a lot to us, and we’re always here to support sellers in the area.
★★★★★ 5/5
GoogleWe've used Braithwait for 5 years now and they've been great! Unlike other estate agents, they don't treat you as just another number and take time to understand what you're looking for while offering great advice. They really know and understand the local markets so their information is always up-to-date. Would highly recommend, great team.
Helen · 13 April 2025
Agent replied · 25 January 2026
Thank you so much for your kind words and continued support over the past 5 years! We're truly grateful for the opportunity to work with you and are thrilled to hear that you've had such a positive experience with our team. We always strive to offer a personal touch and share our local knowledge to help our clients make informed decisions. Your recommendation means the world to us, we look forward to continuing to support you in the future!
★★★★★ 5/5
GoogleI have rented a flat from braithwait and have always found the communication clear and helpful. Braithwait really know the market in west 9 and are realistic about what is available. I have also rented my property through BRAITHWAIT and again communication is quick, to the point and helpful. Would definitely recommend
Verity · 17 April 2025
Agent replied · 17 April 2026
Thank you so much for your thoughtful review and for choosing Braithwait both as a tenant and a landlord. We're so pleased to hear that you've found our communication clear and helpful throughout. Our team takes pride in offering honest, market-savvy advice, and it’s great to know that’s come through in your experience. We truly appreciate your recommendation and look forward to continuing to support you!
★★★★★ 5/5
GoogleI have been a tenant with Braithwait for 2 years and I highly recommend them if you are looking to rent an apartment in this area.
Particularly, Alan has always been very kind and helpful. He has always looked for a common ground between the tenant and the landlord whenever there were disagreements. He was key in coming up with solutions that benefit both parties. His responses were always helpful, informative, and polite. He would inform of any maintenance repairs or any viewings at the property days in advance and both by phone and by email.
Additionally, Fulad has always been kind and friendly and helped choose from a variety of different apartments in the area. It would have been difficult to find an apartment without his help.
Overall I would really recommend them especially if you are a tenant.
Romualdas · 17 April 2025
★★★★★ 5/5
GoogleSasha had been amazing during the sale of our flat. Very good communication, able to contact when needed. Kept us up to date and always friendly and professional. Would recommend.
Louise · 27 September 2025
Agent replied · 25 January 2026
Thank you for your wonderful feedback! We’re delighted to hear that Sasha made the sale of your flat such a smooth and positive experience. Great communication and professionalism are exactly what we aim for, and it’s fantastic to know Sasha delivered that for you. We truly appreciate your recommendation!
★★★★★ 5/5
GoogleFrom sale to purchase - Stuart and his team were with us all the way! They coordinated with a solicitor, mortgage broker, movers and even cleaners to make the transition from selling our old home to moving into a new one seamless. We would wholeheartedly recommend Braithwait!PositiveResponsiveness, Quality, Professionalism
Livia · 13 June 2021
Agent replied · 12 June 2024
Thank you for leaving us such a fabulous review. We hope you and Mark are enjoying your new home in Estonia.
★★★★★ 5/5
GoogleHad an excellent experience selling my property in Maida Vale with Braithwait. Sasha from Braithwait was excellent, very transparent and efficient and easily the best agent I have worked with. Will definitely use Braithwait again for my next sale in the area.
Kunal · 23 April 2025
Agent replied · 27 May 2025
Thank you so much for your kind words and for taking the time to share your experience. It was an absolute pleasure working with you on the sale of your property in Maida Vale. I'm thrilled to hear that you found the process smooth and transparent, that's exactly what we aim for.
Your trust means a lot, and I’m truly grateful for the opportunity to assist you. Looking forward to working with you again on your next sale in the area!
★★★★★ 5/5
GoogleI have both purchased and sold properties through Braithwait. They also manage a rental property for me. From start to end Stuart and his team offer a fantastic and highly personal service. Above and beyond helpful. I can't recommend them enough!PositiveResponsiveness, Quality, Professionalism
Tracy · 26 October 2021
Agent replied · 25 October 2024
Thank you for your review and we are delighted you are satisfied with our services.
★★★★★ 5/5
GoogleI have conducted several transactions through Braithwait, purchase, sale and rental of properties and found them to always be extremely professional and helpful. Very knowledgeable of the west London area and property market with a loyal customer base. Highly recommend.
Alison · 31 March 2025
Agent replied · 25 January 2026
Thank you so much for your continued trust and support! It's been a pleasure assisting you with your property journey, from purchases and sales to rentals. We're proud to have such loyal clients and truly value your kind words. Our team takes great pride in our local knowledge and commitment to providing a professional, personalised service. Looking forward to working with you again in the future!
★★★★★ 5/5
GoogleI have both purchased and sold properties through Braithwait. They also manage a rental property for me. From start to end Stuart and his team offer a fantastic and highly personal service. Above and beyond helpful. I can't recommend them enough!PositiveResponsiveness, Quality, Professionalism
Tracy · 26 August 2021
Agent replied · 12 June 2024
Thank you for your review and we are delighted you are satisfied with our services.
★★★★★ 5/5
GoogleBraithwait have been amazing - highly recommended as a seller.
- Patient
- Attentive
- Knowledgeable
In life and business I just like people that do what they say they will do and get on with it. That's Braithwait. No nonsense.
Nicola has been amazing and Stuart is a hero.
Cheers
James
James · 13 June 2023
★★★★★ 5/5
GoogleAs renters of a property managed by Braithwait, we had a great experience, they are local, really friendly, and responsive, they helped us out in a few (lock-out) situations. Thanks Fulad and team for looking out for us!!
Cathy · 17 April 2024
★★★★★ 5/5
GoogleReally great experience from viewing to completion. Sasha helped me find the right flat and didn’t waste my time taking me on viewings that didn’t match my brief.
Alex · 17 April 2025
Agent replied · 17 April 2026
Thank you so much for your kind words! We're so pleased to hear that Sasha was able to help you find the perfect flat and made the process as smooth as possible. We always strive to make sure every viewing is relevant to your needs, and it’s great to know that Sasha was able to meet your expectations. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleSasha and Stuart at Braithwait are fantastic, personable, honest, and incredibly helpful. They were reassuring throughout the process, making an emotional situation incredibly managemental. I couldn’t recommend them highly enough!
Francesca · 31 March 2025
Agent replied · 25 January 2026
Thank you so much for your kind words! We're so glad to hear that Sasha and Stuart were able to support you through what can be such an emotional process. Your trust means everything to us, and we're truly grateful for your recommendation. Wishing you all the best in this next chapter, and we're always here if you need us!
★★★★★ 5/5
GoogleWe found Braithwait knowledgeable, reliable , good work ethic polite and professional . Very happy to have appointed them to sell our flat in Little Venice
Michael · 17 April 2025
Agent replied · 17 April 2026
Thank you so much for your lovely feedback! We're delighted to hear that you had a positive experience with our team and that we met your expectations in selling your flat in Little Venice. It was a pleasure working with you, and we truly appreciate your trust and kind words.
★★★★★ 5/5
GoogleQuick and professional exchanges with Fulad and Alan. I rented a local studio at a competitive price in one week.
Sergii · 9 June 2025
Agent replied · 11 August 2025
Thank you so much for your kind words! We're glad to hear that your experience with Fulad and Alan was quick and professional. It’s great to know that we were able to help you find a local studio at a competitive price in such a short time. If you ever need anything in the future, don’t hesitate to reach out!
★★★★★ 1/5
GoogleDidn't show up for a viewing and when I called the office was told Brad was on his way. Waited another 30minutes and no show or courtesy call/apology.NegativeResponsiveness, Professionalism
Jack · 26 August 2021
Agent replied · 12 June 2024
Jack, we cannot apologise enough! Unfortunately, we are currently running a rota system for our staff so that we can adhere to the governments social distances rules and therefore we are running with less staff than usual. Unfortunately, Brad took your number down incorrectly - this is 100% our fault and we wholeheartedly apologise. He did try to ring and text but these went through to the wrong person. We cannot apologise enough and we are very sorry that this error on our part caused you to waste your valuable time. The Director would very much like to apologise to you and personally help you with your property search. We do not have the correct details for you so if you would like to speak with him it would be appreciated if you could email him at stuart@braithwait.co.uk.
★★★★★ 5/5
GoogleWe were searching for a place to buy around W9. Nicola was our agent and she was fantastic. Totally listened to our brief and was attentive throughout. Very friendly and professional service. Would recommend Nicola & Braithwaites, they know the area very well:
Richard · 13 June 2023
★★★★★ 5/5
GoogleI have acted on several transactions with Sasha Schmeling, who is friendly, knowledgeable, helpful and polite. A pleasure to work with!
Nick · 17 February 2026
★★★★★ 5/5
GoogleGreat people, great service. I can recommend this firm as I've personally known Stuart for over two decades and his crew (especially Nicola) are second to none.
AD · 17 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
