Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have been living in our flat for three years and BPS have always been honest, professional and responsive, particularly Mahir. Would definitely recommend them.
Francesca · 3 June 2021
Agent replied · 3 June 2023
Dear Francesca,
Thank you for taking the time for leaving us a review. We are pleased that you are happy with the service provided. If we can be of any further assistance in the future, please do let us know.
Best regards, BPS London.
★★★★★ 5/5
GoogleIncredibly professional and high-quality service. The BPS team, particularly Ella Campbell, are a pleasure to work with and are very attentive, efficient and friendly. I would highly recommend to anyone.
Nadine · 4 June 2019
Agent replied · 3 June 2023
Dear Nadine,
Thank you for taking the time for leaving us a review. We are pleased that you are happy with the service provided. If we can be of any further assistance in the future, please do let us know.
Best regards, BPS London.
★★★★★ 5/5
GoogleI had an excellent experience with their service. The team was professional, efficient, and truly committed to customer satisfaction. A special mention to Ms. Helena Penn, who goes above and beyond to deliver outstanding service. Her dedication and attention to detail made all the difference. Highly recommended!
Joy · 22 March 2025
★★★★★ 5/5
GoogleI lived on Grays Inn Road for a year, and BPS was highly professional and efficient in handling all the procedures from the start of the lease to the end. Their service was very friendly, and during my stay, any issues with appliance …
Ivy · 14 April 2025
★★★★★ 5/5
GoogleI have been renting a flat administered by BPS since September. BPS provides very good and professional service. Madeleine is super helpful and efficient in solving problems and addressing needs. I would certainly recommending doing business with them.
Pedro.
Pedro · 1 November 2022
★★★★★ 5/5
GoogleBPS London has been excellent in every way, and I would definitely recommend their services. Maddie is extremely helpful, and took the time to answer all our questions and find us the perfect flat to rent which we really appreciate.
Miti · 3 August 2022
★★★★★ 5/5
GoogleI knew BPS team long time ago.
They are very professional and helpful.
They always responded to my many and long emails very quickly.
They answered me every time I asked for their advise.
They helped me in all issues I raised.
They are always there when needed...even in weekends..
I strongly recommend working with them
Mohamed · 30 May 2022
Agent replied · 30 May 2023
Dear Mohamed,
Thank you for taking the time for leaving us a review. We are pleased that you are happy with the service provided. If we can be of any further assistance in the future, please do let us know.
Best regards, BPS London.
★★★★★ 5/5
GoogleBest management company I've ever experienced. Lived in a property they managed for almost two years. I've rented in London, New York, and elsewhere. Usually you're lucky if you get a mediocre company, there are so many nightmares out …
Xander · 14 April 2025
★★★★★ 5/5
GoogleIt has always been a pleasure dealing with BPS London, Mahir, Oliver and the rest of the team.They are always available to answer any questions and resolve any issues that may arise . They are very organised ,professional and reliable and would recommend anyone looking to use their services.PositiveResponsiveness, Quality, Professionalism, Value
Soram · 27 August 2022
Agent replied · 30 May 2023
Dear Soram,
Thank you for taking the time for leaving us a review. We are pleased that you are happy with the service provided. If we can be of any further assistance in the future, please do let us know.
Best regards, BPS London.
★★★★★ 5/5
GoogleWe have worked with BPS for a number of years and we can't speak highly enough of them. They are very professional, well organised and efficient. They always keep us well informed and do a very good job on informing tenants and arranging viewings. I would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Reka · 27 August 2022
Agent replied · 30 May 2023
Dear Reka,
Thank you for taking the time for leaving us a review. We are pleased that you are happy with the service provided. If we can be of any further assistance in the future, please do let us know.
Best regards, BPS London.
★★★★★ 5/5
GoogleBPS London Estate Agents have completely renewed my faith in estate agents. They made the whole sale process stress free and always a pleasure to deal with. I found Mahir extremely professional, helpful and honest throughout the whole process. I would most definitely recommend them to anybody! Thanks Again.
Clive · 31 May 2019
★★★★★ 5/5
GoogleMahir was patient, responsive, and easy to work with. He dealt with our housing situation professionally and we were satisfied with the outcome. I would highly recommend BPS’ service.
Manav · 1 March 2023
★★★★★ 5/5
GoogleSuper professional service rendered by Michelle. The whole process was super smooth from online viewing (thank you for accommodating our circumstances), deposit payment and key collection. The property is in great condition as promised too! Would highly recommend working with BPS London, especially given my other experiences with agencies :) Thank you!
Sean · 30 May 2022
Agent replied · 30 May 2023
Dear Sean,
Thank you for taking the time for leaving us a review. We are pleased that you are happy with the service provided. If we can be of any further assistance in the future, please do let us know.
Best regards, BPS London.
★★★★★ 5/5
GoogleBy the far the best experience I’ve had with an estate agent. I was a tenant for two years and everything from the viewing, the paperwork, and the ongoing maintenance was extremely smooth and timely. …
Pete · 14 April 2025
★★★★★ 5/5
GoogleAfter having nothing but a nightmare with other Lettings agents in London, it’s refreshing to deal with ladies like Michelle and Helena at BPS. We viewed the property and had everything sorted within five days. …
Andy · 14 April 2025
★★★★★ 5/5
GoogleIt has always been a pleasure dealing with BPS London, Mahir, Oliver and the rest of the team.They are always available to answer any questions and resolve any issues that may arise . They are very organised ,professional and reliable and would recommend anyone looking to use their services.PositiveResponsiveness, Quality, Professionalism, Value
Lenin · 24 December 2021
Agent replied · 23 December 2024
Dear Soram,
Thank you for taking the time for leaving us a review. We are pleased that you are happy with the service provided. If we can be of any further assistance in the future, please do let us know.
Best regards, BPS London.
★★★★★ 5/5
GoogleRenting Made Easy!
BPS have been professional, outstanding and seamless from start to finish. Mahir, Maddie and Michelle have been extremely helpful and attentive throughout the process. It took them less than a week to find a tenant and they achieved what we were looking for! The renting process has been made easy with their friendly and strcutured approach. They are extremely easy to talk to and work with and their responsiveness is amazing. They have been ready to sort any issues in order to deliver what they promise! Their personal touch sets them aside from the bigger corporate agents, and working with them just has a that 'feel good feeling'! I would 100% recommend the BPS team for any property in London! Keep up the good work!
Roshan · 4 July 2022
★★★★★ 5/5
GoogleI worked with Mahir Vachani on a property purchase, and it went very swiftly due to his years of experience and professional manner. I would highly recommend Mahir and BPS London to anyone looking to sell or buy a property in Central London
Rosensoden · 4 June 2019
★★★★★ 5/5
FacebookI have a good and trustworthy account manager that allows me to withdraw my profits anytime I want and I can monitor everything going on in my account when she is busy trading with her expert team and I don't have issues with pending withdrawals. I must admit that she's a very honest woman. I have no way of thanking her than letting people know about her services and recommend her for everyone to trade on her platform. She's 100% accurate and up-to-date. Kindly contact her: Email: brayanpatricia77@gmail.com@gmail.comWhatsApp:+1 (304) 5196303
Easter · 21 October 2021
★★★★★ 5/5
GoogleHelena and Martina have been absolute stars throughout the process.
Georgia · 18 October 2025
★★★★★ 5/5
GoogleI have worked with BPS, in particular Mahir Vachani. He is a fantastic guy and very professional. He assisted me in renting a flat in London. I would recommend BPS to anyone looking for an honest property broker.
Vishal · 31 May 2019
★★★★★ 5/5
GoogleBought my flat thru BPS and have rented it out with them for over ten years. Never had any issues and extremely stress-free experience. Highly professional and recommended.
Charlie · 17 March 2025
★★★★★ 5/5
GoogleI had a great experience renting through BPS London. The whole process was extremely easy and quick. I would definitely recommend renting through them again. 👍🏼 …
Beni · 22 March 2025
★★★★★ 1/5
GoogleUseless company, left us with no heating and a hole in our ceiling for 4 months (on a property we paid over £1000pcm each). Then tried to charge us for minor cleaning problems, despite manipulating the inventory report - ignoring the cleaning issues when we moved into the property. See 2nd image. Avoid this company at all costs
R · 24 September 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.