Trusted Agent profile

BidX1 Commercial reviews

3.4

★★★★★

90 reviews across 2 platforms

11-12 Hanover Square, London W1S 1JJ

BidX1 Commercial's London office at 11-12 Hanover Square is rated 3.4 out of 5 across 90 reviews on two platforms, including 15 Google reviews rated 4.5. Checked 9 October 2026.

Google logo

4.5 / 5

15

Reviews on Google

This office

Trustpilot logo

75

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Helpful, Attentive and Efficient

Once we made the decision to go with Bidx1 everything moved along very quickly and efficiently. Fiona was extremely helpful, attentive and efficient. She explained the process well and kept us in the loop every step of the way. She organised photographs, advertising and viewings to suit us. We had never sold by Auction before but I would certainly recommend BIDX 1 after our experience.

SARAH · 12 February 2026

Agent replied · 25 February 2026

Hi Sarah, Thanks so much for taking the time to share your positive experience working with Fiona. We hope to work with you again in the future. Kind Regards, The BidX1 Team

5/5

Trustpilot

Help me get my house

Nicole couches help me all the way through to get my house the lady devised a pay rise thank you Rob Gerrard

Rob · 12 September 2025

Agent replied · 25 September 2025

Hi Rob, Many thanks for taking the time to share your positive experience working with Nicole. We hope to work with you again in the future. Kind regards, Bidx1 UK Team

5/5

Trustpilot

Newbie bidder...

Being completely new to this type of auction, and any type of auction to be frank, im pleased and grateful to have had Kristela, a quick call away, to hold my hands throughout the process, and that really made me feel at ease and made the experience pleasant. I will return again... Don't think I need my hands held anymore haha!

Mr · 7 November 2025

Agent replied · 25 February 2026

Hi Mr Hussain, Thank you so much for taking the time to leave us a 5-star rating, it is greatly appreciated! Kind Regards, The BidX1 Team

1/5

Google

Extremely arrogant people (I dealt with Joel). You pay crazy money for their time and they don’t even bother to reply to basic inquires. Once you have fallen on their trap you are on your own. Similar sick attitude as well from the solicitors they use (Spire Solicitors). Avoid at all cost.

ALEXANDER · 26 April 2024

Agent replied · 21 June 2024

Hi Alexander, We’re sorry that you are unhappy with your experience. If you send us some more information, we can look into this matter further for you; please do send your contact details to reviews@bidx1.com and we will be in touch. Many thanks, The BidX1 Team

5/5

Trustpilot

Perfect

My experience with Bidx1 has been second to none. Absolutely perfect. I've been dealing with Ian who was guiding me through the bidding process. Ian is diligent, understanding, a good listener and is easy to get hold of. He then took me through the bidding process and registration form and explained everything to me step by step. Thank you Ian and BidX1 for a premium experience! I look forward to working with you again soon!

Devan · 30 June 2021

Agent replied · 12 June 2024

Thank you Devan for taking the time to leave us this feedback, we are really glad you had a good experience and hope to work with you again in future.Many thanks

5/5

Trustpilot

Nicole was amazingly helpful

Nicole was amazingly helpful. We couldnt login for a long time because of some technical issue but Nicole was in contact with us all along and tried her best to help us and finally we were able to bid and became the successful bidder.

Gizem · 25 January 2024

Agent replied · 12 June 2024

Hi Gizem, Congratulations on your recent purchases and many thanks for taking the time to share your positive experience with Nicole. We hope to work with you again soon. Kind regards, Bidx1 UK Team

5/5

Trustpilot

We recently bid for a lot of 2 units

We recently bid for a lot of 2 units. We are successful bidder and are in process of completing the purchase. So far the process been seamless, no problem whatsoever.bidding process was very user friendly. Specially Simon Bailey was very helpful through out the process of bidding .

Abdul · 24 October 2023

Agent replied · 12 June 2024

Hi Abdul, Thank you for the positive feedback about your experience and working with Simon in particular. Congratulations on your recent purchases and we hope to work with you again in future. Kind regards, Bidx1 UK Team

5/5

Trustpilot

Recently bought a property through Bid…

Recently bought a property through Bid x1 before it went to auction. It was fairly complicated, but Mat was amazing in helping to sort out the issues we came across, even persuading the vendor to be patient whilst we sorted our funds out.

Richard · 13 December 2023

Agent replied · 12 June 2024

Hi Richard, Many thanks for taking the time to share your positive experience purchasing prior to auction and working with Mat in particular. We hope to work with you again soon. Kind regards, Bidx1 UK Team

5/5

Trustpilot

We recently purchased a property…

We recently purchased a property through BidX1 auction. They were extremely helpful, quick to respond and professional. A real pleasure to deal with even when we had IT issues with registering. A shout out to Ethan Millman who really went the extra mile.

Simon · 24 October 2023

Agent replied · 12 June 2024

Hi Simon, Thank you for the great feedback about your experience, in particular with Ethan! We look forward to working with you on any future purchases. Kind regards, Bidx1 UK Team

5/5

Trustpilot

Great experience so far

Great experience so far. We’re cash buyers and found a great apartment in Kildare county being sold by a receiver on BidX. Basically it was on sale by the bank because the previous owner couldn’t pay off his mortgage. We’ve got a solicitor consultation (costed 250 euro), he confirmed that everything is good, the legal pack is adequate and we’re not gonna have problems with a title. The only risk was with management fees not being paid for years but we accepted the risk and were ready to pay it off in the worst case scenario. We had a viewing of the apartment and we liked it. We sent the bidding fee of 4500€ plus technology fee of 150€ to BidX. Money arrived in one day, very fast. The agent helped us a lot to make sure we’re not late for the bidding. The bidding process was easy and hassle free. We didn’t win it unfortunately, but the apartment was sold still underpriced. You won’t find anything for that money on the market. Okay, so we lost it and BidX returned our bidding fee in just two working days. Technology fee is non refundable, but it’s a reasonable fee for a chance to get a great property. So go for it, but keep in mind: this will suit cash buyers only. And make sure you found a good solicitor to investigate the property. Your money, your responsibility, BidX is just a platform for quick sales, opening some great opportunities.

Iryna · 15 May 2024

Agent replied · 24 August 2024

Hi Iryna, Thank you for taking the time to share your positive experience! We hope to work with you again in the future. Kind regards, The BidX1 Team

1/5

Trustpilot

Avoid

There is no option to give zero stars. These people give a whole new meaning to incompetent. As a prospective buyer I had to beg them for information. At no point was I kept updated on progress. The ad for the house was going up and down. Then the house was sold at a moment’s notice. I was unable to attend the auction. The house sold for about 50,000 less than I was willing to pay for it. Requests and queries went unanswered. Different agents contradicted each other. The whole thing was a shambles. You would want to be a fool to sell your property with them.

Annoyed · 13 February 2023

4/5

Trustpilot

The auction process run by BidX1

The auction process run by BidX1 I have found to be efficient and delivered what was promised.I was representing a charity so there was additional pressure in terms of financial security etc. We were unsuccessful in bidding but the process was simple and transparent. Our bidding security fee and admin fee(a considerable amount £5500) was returned after 24hours.Most important points:-- Do your own provenance on the property, BidX1 only provide the platform-Money laundering regs can be painful in terms of required docs- bank transfers can be delayed for security reasonsFinally thank you to Ian and his team for their assistance dealing with the inevitable glitches.Regards Clive

Clive · 26 November 2022

5/5

Trustpilot

Professionell and dedicated

Sraightforward and transparent process, compared to more traditional methods of selling a property via an estate agent.

Gabriele · 19 March 2026

Agent replied · 4 June 2026

Hi Gabriele, We're delighted you had a positive experience and we look forward to working with you again in the future! Kind regards, The BidX1 Team

5/5

Trustpilot

A great experience!!!

I went to view a property by appointment with BidX. I decided I would like to bid for the property. I paid my fully refundable deposit. I won the house. Everything took 2 weeks to complete. BidX were super efficient so to was my solicitor. Sale completed in two weeks.

Mahaha · 23 April 2025

Agent replied · 25 December 2025

Hi Mahaha, Thanks so much for taking the time to leave us a 5-star review! Kind regards, The BidX1 Team

5/5

Trustpilot

Bidding process was very clear and…

Bidding process was very clear and straight forward. Despite the complicated procedure (mainly caused by my finance), BidX1 staff were supportive all the way, from before the bid until long after. Isabelle and her immediate team were very helpful, particularly navigating our interactions with the seller's legal team.

Broscommon · 8 May 2025

Agent replied · 25 September 2025

Hi there, Thank you for sharing your positive experience working with our team, Isabelle in particular. We hope to work with you again in the future. Kind regards, The BidX1 Team

1/5

Trustpilot

Do not use to sell your property

If you want to maximise your profit from a property sale - do not use this lot. Terrible outfit. Went to view the house and they could not let me in as they did not have access. Drove 2.5 hours each way to find that out. Went to the auction (open from 10am to 1pm) and it closed on the first bid made at 10.30. It was the reserve price and had they kept the auction open for the time stated I would have competed and they would have made a lot more money. Jamie the auctioneer was unresponsive all the way through my farcical experience.They then reply to me giving me an email address (see their reply below) and this email address is not assessable to anybody outside their organisation seemingly. Their continued incompetence did make me laugh though.

Gerard · 28 November 2023

Agent replied · 12 June 2024

Hi Gerard,We are sorry that you are unhappy with your experience and would like to look into this matter for you further.If you would like to send your contact details to reviews@bidx1.com someone from our team will be in touch.Many thanks,The BidX1 Team

1/5

Trustpilot

Do not use to sell your property

If you want to maximise your profit from a property sale - do not use this lot. Terrible outfit. Went to view the house and they could not let me in as they did not have access. Drove 2.5 hours each way to find that out. Went to the auction (open from 10am to 1pm) and it closed on the first bid made at 10.30. It was the reserve price and had they kept the auction open for the time stated I would have competed and they would have made a lot more money. Jamie the auctioneer was unresponsive all the way through my farcical experience.

Gerard · 28 November 2023

Agent replied · 4 June 2026

Hi Gerard, We are sorry that you are unhappy with your experience and would like to look into this matter for you further. If you would like to send your contact details to reviews@bidx1.com someone from our team will be in touch. Many thanks, The BidX1 Team

5/5

Trustpilot

Deposit

Despite not winning the plot I bid on, I wanted to leave a review. I received my deposit in full, less than 12 hours after the auction had finished. All my emails were responded to promptly by Nicole and I would definitely use them again, if another plot becomes available.

Lisa · 28 February 2025

Agent replied · 25 September 2025

Dear Lisa, Many thanks for sharing your experience of bidding with Bidx1 and working with Nicole in particular. We hope to bring a plot to market that suits your requirements so we can work with you again in future. Kind regards, Bidx1 UK Team

4/5

Trustpilot

purchased property

There was a property for sale that I was interested in I was initially hesitant in proceeding with Bidx 1, as I didnt know anything about them afraid it could be a scam After a long hard hurdle I got a bidding number I found their staff extremely helpful On day of auction it was intense but very fast moving at last minute I was successfull bidder on the day Over all it was a good experience but I would advise buyer beware One would have to be willing to take the gamble on the property and be prepared to lose your deposit if you not happy with your purchase

Liam · 6 January 2022

5/5

Trustpilot

Superb service throughout!!

Outstanding service from start to finish! I have sold a mixture of residential, land, and commercial lots with BidX1, and they provided a fantastic experience throughout. The BidX1 agent was always available at the end of the phone, answering my many questions and guiding the sales process seamlessly. I couldn't recommend BidX1 more highly.

Customer · 13 December 2024

Agent replied · 4 June 2026

Many thanks for taking the time to share your positive experience selling your assets with the team at Bidx1 and we look forward to a continued relationship with you. Kindest regards, Bidx1 UK Team

1/5

Trustpilot

Lack transparency and accountability

Lack transparency and accountability. Don’t think that you are on a level playing field and open auction.

Jonathan · 20 January 2026

Agent replied · 25 February 2026

Hi Jonathan, Following our email correspondence regarding the issues you have raised with BidX1, our position in relation to these matters has not altered. However, we recognise that individual perspectives may differ, and we note that you consider your review to be fair and accurate and have chosen to share your feedback through the available channels. Thank you for taking the time to share your views. Kind Regards, The BidX1 Team

3/5

Trustpilot

My review/ experience with Bidx1 and Bidding in general

BidX1 representative was helpful in the beginning as I explained this was our first time bidding. We won two bids but as it was under reserve price we had to await the sellers acceptance or decline of the bids.

Nikiko · 21 May 2025

Agent replied · 25 December 2025

Hi Nikiko, Thanks for taking the time to leave a review for BidX1 South Africa. If there's anything we can help with further, let us know by emailing reviews@bidx1.com Kind Regards, The BidX1 Team

5/5

Trustpilot

Ethan was brilliant every step of the…

Ethan was brilliant every step of the way ,would definitely work with them again!

Paddy · 22 February 2024

Agent replied · 12 June 2024

Hi Paddy, Thank you for sharing your positive experience working with Ethan and using our platform. We hope to work with you again in future. Kind regards, Bidx1 UK Team

5/5

Trustpilot

Great Team and excellent customer service throughout!

Great experience dealing with the team at BidX1! Every member of Team BidX1 has been superb with the collective experience they have apparent from the outset. Auctions aren’t best suited to everyone, however the team make the whole process less daunting; if it’s your first time; and, in my experience, are always on hand. No hesitation in recommending BidX1 if you’re thinking of selling or buying.

Sandeep · 24 October 2023

Agent replied · 12 June 2024

Hi Sandeep, Thank you for taking the time to leave us this review. We are delighted you've had a good experience with all our team members and look forward to this continuing with you in future. Kind regards, Bidx1 UK Team

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Read BidX1 Commercial's Google reviews

Questions about BidX1 Commercial

How many reviews does BidX1 Commercial have?

BidX1 Commercial's London office has 90 reviews across two platforms: 15 on Google, 75 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is BidX1 Commercial's rating?

BidX1 Commercial is rated 3.4 out of 5 across all 90 reviews, and 4.5 out of 5 on Google from 15 reviews, checked 9 October 2026.

Where is BidX1 Commercial's London office?

BidX1 Commercial, 11-12 Hanover Square, London W1S 1JJ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.