Berkshire Hathaway HomeServices London reviews

★★★★★ 5/5

Google

I’ve worked with Bronson from Berkshire Hathaway to find my flat and working with him was an absolute pleasure , he was efficient and attentive like a ninja of communication, always available and ready to update me on every little detail, which certainly took the edge off my worries. Thanks to Bronson's tireless efforts and professionalism, I managed to snag a flat that I simply adore in record time. I’m incredibly thankful for his assistance and would wholeheartedly recommend him to anyone in search of a dependable and dedicated estate agent.

Mina · 6 August 2025

★★★★★ 5/5

Google

I had the pleasure of working with Bronson as my estate agent, and I can't recommend him enough! From the moment I reached out, he was incredibly efficient and attentive, answering all of my queries with ease and ensuring I felt fully informed throughout the entire process. He was always quick to respond and made sure I was updated on every detail, which really put my mind at ease. Thanks to Bronson's hard work and professionalism, I was able to secure a flat that I absolutely fell in love with in no time. His understanding and communicative approach made the whole experience stress-free. I'm so grateful for his support and would definitely recommend him to anyone looking for a reliable and dedicated estate agent!

Nadine · 12 April 2025

★★★★★ 5/5

Google

As first-time renters in London, we had no idea what to expect, but working with Bronson made the entire experience seamless and stress-free. From the start, he was incredibly patient, communicative, and proactive, always making sure we were informed and reassured at every stage. No question was too small, no detail overlooked, he truly went above and beyond to ensure we felt confident in our decisions. Even when unexpected hurdles came up, Bronson handled everything with professionalism and a problem-solving mindset, always advocating for our best interests. What really stood out was his genuine care and dedication; he didn’t just treat us like clients, but like people he truly wanted to help. His knowledge, responsiveness, and support made what could have been an overwhelming process feel effortless. We couldn’t have asked for a better first experience renting in London, and we’re so grateful for everything Bronson did for us. If you’re looking for someone who is not only great at what they do but also a pleasure to work with, we can’t recommend him highly enough. Thank you, Bronson, you’ve set the bar incredibly high!

Asad · 25 February 2025

★★★★★ 5/5

Google

I had an excellent experience working with Bronson during my property search in London. From the start, he was professional, attentive, and truly listened to my needs and preferences. What stood out the most was his proactive approach in helping me secure the right apartment. Not only did he find properties that matched my criteria, but he also went above and beyond by providing valuable advice on making a competitive offer to the landlord. His knowledge of the local market and his ability to negotiate effectively were key factors in getting the deal over the line. Bronson’s communication was excellent throughout the entire process, always keeping me informed and ensuring that I understood each step of the way. I highly recommend Bronson to anyone looking for a dedicated and reliable real estate agent. His expertise and customer service made a stressful process much easier and more manageable. Thank you, Bronson!

Maria · 18 February 2025

★★★★★ 5/5

Google

Olivia Carley was a pleasure to work with - super responsive, knew the market well and always helpful. Thank you Olivia!

Nicolas · 17 March 2026

★★★★★ 5/5

Google

I must have seen 20+ houses when moving to London. I spoke to many real estate agents and Alex was by far the most helpful and open of them all. He took his time to understand who we were as a family and what our needs were. He didn't waste our time showing us properties that he knew were not right for us. I liked everything he showed us. I can't recommend him enough.

Laura · 26 February 2024

★★★★★ 5/5

Google

Hannah has put a huge amount of work into progressing the deal and has gone way beyond the call of duty. She even helped on a daily basis whilst on a week's holiday overseas! I have never met such a dedicated professional, especially not one demonstrating so many soft skills. Hannah was respectful to all parties at all times and was uniquely skilled at gently bringing everyone closer to agreement without placing any pressure on them. She is a truly remarkable estate agent who has been a real pleasure to work with. I would not hesitate to recommend her to anyone buying in the Marylebone area.

Camilla · 25 August 2023

★★★★★ 5/5

Google

Sarah and Hannah were very helpful, professional and responsive throughout our home buying process. This was especially helpful as we both have full time jobs, and the team were very flexible with when we could call etc. Overall experience was highly positive, thank you!

Roz · 17 April 2025

★★★★★ 5/5

Facebook

Gracie was totally 'on it' every step of the way and always went out of her way to support us every step of the way.. even doing things that were way beyond expectation like letting cleaners in, getting keys to nieces, etc.. . I could not recommend her highly enough! And the sale went extremely smoothly and we got exactly the price we were hoping for. Thanks Gracie.

Saskia · 2 March 2024

★★★★★ 5/5

Google

Working with Kean and his team at BHHS made my moving process seamless. He was responsive and quick to work with my accelerated timeline. I would definitely work with him again.

John · 17 July 2025

★★★★★ 5/5

Google

Many thanks to Bronson for his exceptional support throughout the entire process. From our very first meeting during the flat viewing to the moment the agreement was signed, Bronson’s dedication, efficiency, and proactive approach were …

Liya · 17 April 2025

★★★★★ 5/5

Google

I recently had the pleasure of working with Alex Lamping from BHHS. From our first meeting through to closing, Alex was always available to answer my questions, offer insightful advice, and guide me through each step of the process with ease. I highly recommend Alex Lamping to anyone looking for a trustworthy real estate agent who cares about their clients' best interests.

Ji · 26 February 2024

★★★★★ 5/5

Google

Berkshire Hathaway in Marylebone was extremely committed and helpful throughout our house hunting process. In particular, Amy was very responsive and flexible to accommodate our specific requirements. Would definitely recommend this agency for anyone who is looking to rent / buy a flat!PositiveResponsiveness, Quality, Professionalism, Value

Inês · 25 August 2022

★★★★★ 5/5

Google

Best estate agent experience in London. Paul is a stellar agent-- careful, considerate, understanding and with an eye towards getting the job done. While he is clear that he represents and works for the sellers, as buyers we found him helpful, knowledgeable and willing to engage with valuers and solicitors on both sides whenever necessary. Would definitely recommend him.

Julie · 26 August 2019

★★★★★ 1/5

Google

Whilst I can’t speak to everyone in the office, the manager Lauren Armstrong for my flat is impossible to get a hold of. Even when I just moved in and there was much work to be done, she has not followed up and missed multiple promised …

HS · 17 April 2025

★★★★★ 5/5

Google

The most professional and trustworthy estate agent in London (we were searching in N1 and SW3) by some distance. In particular Amy was excellent - friendly, responsive, clear communication, and very knowledgeable. Recommend!

Patrick · 25 August 2022

★★★★★ 5/5

Google

Huge thanks to Hannah at Berkshire Hathaway Marylebone and Sonia at Berkshire Hathaway Hyde Park for their highly professional skill at marketing and selling our London flat. It was a pleasure working with them. We particularly appreciated their clear communications with all parties, including solicitors. We wholeheartedly recommend them.

Sue · 28 November 2023

★★★★★ 5/5

Google

I had a wonderful experience working with Kean from Berkshire Hathaway! While I didn't wind up renting with him, he was nevertheless immensely helpful, offering advice for a newbie-to-London regarding another property I was considering. He was incredibly attentive, answered all my queries, and I was never confused during the process with him. Thanks, Kean!

Keertana · 17 July 2025

★★★★★ 5/5

Google

Alex Lamping was really helpful and was trying his best to find an suitable flat for my needs even though the circumstances for the flat i was looking for was difficult to find. I would recommend him to anyone who is looking for a an apartment.

Jamil · 29 October 2023

★★★★★ 1/5

Google

I had a dreadful experience with this company. Duplicitous in not disclosing employee interest, filthy apartment on moving in, heating stuck on full power in Autumn, removing blinds and not replacing prior to lease commencement, taking weeks to undertake basic repairs and being passed from employee to employee to avoid resolution, given 30 mins notice of viewings of which there were numerous and a fight to get back deposit at the end needing the dispute resolution service to name just some. If you are a tenant wanting your rights respected or a landlord wanting happy long term tenants then do yourselves a favour and use another agent.NegativeResponsiveness, Quality, Professionalism, Value

Mark · 25 August 2021

★★★★★ 1/5

Google

I would not advise selling your property with them unless you want to be saddled with useless fees and spend hours of your time doing their job for them. Completely incompetent and don't understand the basics. One of the worst property teams in London. Has nothing to do with the BH brand that works so much better in other jurisdictions. Avoid.

Remotely · 25 August 2023

★★★★★ 5/5

Google

I had a wonderful experience with Alex Lamping during my apartment search. His personalized approach and professionalism were truly exceptional. He made this otherwise exhausting process enjoyable by being attentive to my needs and providing a great variety of options to explore. Moreover, his precise descriptions and extensive market knowledge helped my roommate and me make the best decision. I highly recommend him if you appreciate an agent who is rational, responsive, and efficient. He won't waste your time and will show you properties of exceptional value, in prime locations, with desirable features. You're in good hands with Alex. xx

Camila · 27 March 2024

★★★★★ 5/5

Google

Alex was incredibly helpful and knowledgeable of the area we were looking to rent. He went above and beyond, offering valuable insights into the neighborhood and nearby amenities to ensure we made the most informed decision.

Julia · 28 December 2023

★★★★★ 5/5

Google

The team at Berkshire Hathaway showed true commitment to finding us an apartment that tailored to the description we gave them. They listened to our requests and gave us a number of options to choose from. During the process of placing offers to landlords, they were very transparent and advised us on the best way to get the apartment we were looking for. All in all, great service.

Maria · 25 August 2022