5/5
Great work
Great work from Shanghai office, always help at the right time.
Agent replied · 12 June 2024
Thank you Yi, we are are very pleased to hear you are happy with the service and receiving timely help when you need it. - David M, B&R
Trusted Agent profile · London
★★★★★
534 reviews across 2 platforms
3 Victory Parade, Plumstead Road, London, SE18 6FL
Benham and Reeves Woolwich's office in London, at 3 Victory Parade, is rated 4.6 out of 5 across 534 reviews on two platforms, including 133 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Benham and Reeves Woolwich, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Great work
Great work from Shanghai office, always help at the right time.
Thank you Yi, we are are very pleased to hear you are happy with the service and receiving timely help when you need it. - David M, B&R
5/5
Shaun and Edelyn helpful through out the process Thank you
Thank you Teenu for sharing a five star rating here with the Woolwich community. We are grateful. - David M, B&R
5/5
Abbie White helped us tremendously in…
Abbie White helped us tremendously in sorting out our new flat and was a pleasure to work with every step of the way.
Thank you Frank for sharing your five star rating here and with the TP community, we really appreciate it. Abbie was thrilled to see this lovely feedback. We wish you well with your tenancy.- Emily, B&R
5/5
Nick Hubbard
Very professional service being offered especially their prompt action to locate suitable tenant.
Hi Aga, thanks very much for your kind feedback and five star rating. Nick and all the Ealing lettings team are pleased to hear you've found the service professional. Thanks for trusting us with your property.- Emily, B&R
5/5
One of the best in the field. Helped yes out find a beautiful property and helped us from scratch.
Hi Harshith, thanks very much for sharing your five star rating here, we're really pleased we were able to get you a home you liked. - Emily, B&R
5/5
Professional agency
Great experience, we were assisted by Di and Jade with utmost professionalism
Thank you Pietro, we're thrilled to hear you've had such a great experience with Di and Jade from our lettings team. - Emily, B&R
5/5
Dinesh at Benham and Reeves worked tirelessly to get us a sale, thank you!
Hi Becky, thank you very much for sharing a five star rating here for our Woolwich estate agents. Dinesh is really pleased to see your lovely comments - thanks again. - Emily, B&R
5/5
Excellent agency for renting the house on UK
Thank you for sharing your five star rating here, we really appreciate it. - Emily, B&R
5/5
My agent is Mr Di Gong
My agent is Mr. Di Gong
Thank you for sharing a five star rating here Cathleen, Di is very appreciative. - Emily, B&R
5/5
amazing experience, excellent support from Shaun
Hi Maen, thank you very much for your five star rating, Shaun is thrilled to hear you've such an amazing experience renting with us. - Emily, B&R
5/5
Tanya manages my property so well she…
Tanya manages my property so well she is great as dealing with difficult tenants and resolving situations.
Thank you for the five star rating shared here Hannah and also for telling us how happy you are with the way Tanya in our property management team manages your property. It can be a very stressful job so this feedback means alot - thank you.- Emily, B&R
1/5
If you book a viewing the agent may not turn up
Book a viewing with an agent to view a property at Imperial Wharf.The agent cancel the viewing 15 min earlier our appointment and they didn't even apologise.Very unprofessional estate agency
Hi Max, we have joined Trustpilot recently and hope to respond as quickly as we can to reviews. Sorry you did not have a good experience on that occasion. Our negotiators do have mobile phones so I can only apologise on their behalf if they were late. Kind regards, Emily Taylor, B&R
5/5
Great experience for property sale
Jeremy found a suitable buyer for our property in a difficult market after another estate agent didn't succeed. Definitely recommend.
Thanks very much for your feedback, we're thrilled to hear you had such a great selling experience with us and will be recommending us.best regards, Emily Taylor, B&R
5/5
Excellent service
Excellent service. Edelyn Reynolds always give me very prompt response when I have any questions.
Thank you Xu, Edelyn and the Woolwich lettings team are pleased to hear you have had a great service experience. Thanks for rating us with five stars too.- Emily, B&R
5/5
Thorough Professional …
Benham and Reeves is a thorough professional company, which took a great care of my needs. Sarah and Veronica have been very forthcoming and supportive all through out.
5/5
Excellent service and professional…
Excellent service and professional assistance and expertise from the team and specifically from Abbas Efir. Very helpful, enthusiastic and conscientious.
Thank you for reviewing our property management service as excellent - this is much appreciated by Abbas and the team. Kind regards, Emily Taylor, B&R
5/5
I highly recommend they are very professional very helpful and very quick to sort it out everything
Thank you David, really great to hear you found our Woolwich lettings team so helpful and thank you very much for the five star rating which is appreciated. best regards, Emily Taylor, B&R
5/5
Excellent service from Simon.
Excellent service from Simon.Definitely recommend
Thank you Lisa, great to hear you've had an excellent service from Simon at our Wapping lettings branch. We are happy to help anyone looking for a new home to rent, buy or sell.- Emily, B&R
5/5
Efficient property management team
Happy with Abbas and property management team's efficiency and service which is always prompt and helpful. Thank you
Thanks Sue, we are very glad to hear you are happy with your property manager and for the five star service rating. Much appreciated.Kind regards, Emily Taylor, B&R
5/5
The issue was dealt with professionally and nicely.
The person from Benham and Reeves, Kayleigh Weston, was exceptionally good to deal with; she was courteous, knowlegeable and helpful and sorted the issue.
4/5
thanks of all team,
thanks of all team,always available and kind
Thank you Paolo, we appreciate your lovely feedback shared here with the community.- Emily, B&R
5/5
Really helpful, quick replies when there are any queries. Would recommend.
Thank you Charlotte, our Woolwich lettings team are very pleased to hear you had such a positive experience. best regards, Emily Taylor, B&R
1/5
Would Avoid
My sad experience dictated that they care for their wallet more than customer's satisfaction.
Hi Seymour, we are quite new to Trustpilot and trying to respond to all reviews here. I am very sorry to read your comment and wondered if you could please email me with little more information about what happenend so I can investigate it. We do take all comments seriously and hope to learn from them. If you can email info@benhams.com Thanks, Emily Taylor, B&R
5/5
Great experience working with White…
Great experience working with White City Branch (with Di Gong and Zak Taylor as my letting agents) as a landlord.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Benham and Reeves Woolwich's London office has 534 reviews across two platforms: 133 on Google, 401 on Trustpilot (across the whole business).
Benham and Reeves Woolwich London is rated 4.6 out of 5 across all 534 reviews, and 4.8 out of 5 on Google from 133 reviews.
Yes. In The Trusted Agent 2026 awards: Benham and Reeves Woolwich, London won Trusted Agent.
Benham and Reeves Woolwich London, 3 Victory Parade, Plumstead Road, London, SE18 6FL.