Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’ve had experience with Benham and Reeves from both sides of the relationship, first as a tenant some years ago, and now as a landlord with multiple properties under their management. Having seen how they operate in both roles, I can confidently say they run a very efficient and professional service.
As a tenant, the process was straightforward and well managed, with clear communication and responsive staff. That positive experience is one of the reasons I later chose them when I became a landlord.
Now, with several properties let and managed through them, I’ve found their team to be highly organised and proactive. They handle tenant sourcing, referencing, and ongoing management smoothly, and they keep landlords well informed throughout the process. Any queries or issues are dealt with promptly, which gives real peace of mind when managing property.
Their fees are fair for the level of service provided, and they clearly have strong market knowledge across London. They’ve been effective at securing good tenants and maintaining occupancy, which is exactly what landlords want.
Overall, my experience with Benham and Reeves has been very positive. I’d happily recommend them to other landlords looking for a reliable and efficient letting and management agent in London.
A special shout out to Marc, who has been excellent to work with. He is always professional, knowledgeable, and very responsive, which makes a big difference when managing multiple properties. Marc is clearly very experienced in his role and consistently keeps me updated, provides helpful advice, and ensures everything runs smoothly from a landlord’s perspective. It’s reassuring to know there’s someone reliable overseeing things and handling matters efficiently. His proactive approach and attention to detail are greatly appreciated.
Andrew · 16 March 2026
Agent replied · 16 April 2026
Hi Andrew, thanks for sharing highly positive feedback here for the service you've had as a tenant and now as a landlord with Benham and Reeves. We are thrilled to hear that you've had such a seamless service across our disciplines and Marc really appreciates your acknowledgement of his care and expertise. Thanks for your continued custom.
- Emily, B&R
★★★★★ 5/5
GoogleLouis was fabulous- very professional, kept us updated at every stage and made the whole experience of buying a first flat pleasant and easy.
His colleagues were equally helpful when he was away on holiday.
I’d highly recommend Bengals at Dartmouth Park
Shil · 9 April 2026
Agent replied · 16 April 2026
Hi Shil, thanks for sharing a five star rating here for the service you've had from Louis in our Dartmouth Park lettings team. We are glad you've benefited from the expertise on offer here. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleSometimes, no matter how desirable the house you wish to sell, the potential buyers are challenged in some way when it comes to exchange. And then you need someone with diplomatic skills, experience with conflict resolution, an aptitude for problem solving, patience, and the ability to maintain a state of equilibrium no matter what. Billy Boyle at Benham Reeves recently proved that he possessed all these attributes when selling my house in NW5 for me. Just completed!
Frieda · 9 April 2026
Agent replied · 16 April 2026
Hi Frieda, thanks for sharing your feedback and five star rating here for the service you've had from Billy in our North London property sales team. We are delighted to hear you've had such a smooth experience selling your property with Benham and Reeves. Thanks for your kind feedback and your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleWe bought our flat through Billy Boyle at Benham & Reeves. Billy was always professional, helpful and insightful. Throughout the long process of finding and buying a flat he was the nicest estate agent we worked with, by a long shot, and made a stressful process that much easier. Highly recommended.
Chris · 27 March 2024
Agent replied · 23 October 2024
Thanks Chris, your kind comments and five star rating shared here are appreciated by Billy and the Dartmouth Park sales team. We're glad you found the process stress-free and were able to benefit from Billy's expertise.
- Emily, B&R
★★★★★ 4/5
GoogleTim Bannister, a property expert at Rightmove, said
“We think 2025 will be a buyer’s market, which could provide buyers with more negotiating power, given the number of available properties per estate agent is at a decade-high for this time of year.
Shaz · 26 January 2025
Agent replied · 16 April 2026
Hi Shaz
Looks like we missed replying to your review - apologies.
If you would like a valuation or to talk to us about the local market, please do give the office a call.
- Emily, B&R
★★★★★ 5/5
GoogleAbbie recently helped us close our new home rental. She was super patient, supportive and understanding with our myriad requests - through multiple viewings as well as helping negotiate some of the additional clauses that we had requested …
Nikita · 16 April 2024
Agent replied · 23 October 2024
Hi Nikita, thanks very much for your highly positive feedback about the lettings service you've had from Abbie at our Dartmouth Park branch. We are thrilled to hear you've had such a great experience renting with us.
- Emily, B&R
★★★★★ 5/5
GoogleHad the pleasure of working with Abbie White and Billy Boyle quite recently - and they have been super helpful, knowledgeable and diligent during the whole process, would highly recommend both!
Sixtine · 30 July 2024
Agent replied · 23 October 2024
Hi Sixtine, we're very pleased to hear you've had such a good service experience, thanks very much for the five star rating and your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleReally great experience with selling our house. It went very smoothly. Our agent was fantastic and all our dealings were friendly, efficient and everything went through on time
Lara · 27 March 2024
Agent replied · 23 October 2024
Hi Lara, its great to hear you've had such a good service experience with our North London estate agents. We're really glad you found us friendly and efficient too, many thanks for your custom.
- Emily, B&R
★★★★★ 1/5
GoogleRating only, no written review.
Andrew · 16 January 2026
Agent replied · 16 April 2026
Hi Andrew, our records show you are a tenant at our Highgate branch, not our Dartmouth Park branch.
Ivan our Highgate lettings manager has said that you are aware that the block management agent is responsible for your utility management, its completely outside our control.
Our property management team are doing their best to pressure the managing agent into action and we hope the problem will be resolved satisfactorily for you.
- Emily, B&R
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
