Trusted Agent profile · London
★★★★★
379 reviews across 1 platform
Hillcrest House, 85-87 High Road, London, E18 2QP
Bairstow Eves Lettings's office in London, at Hillcrest House, is rated 4.8 out of 5 across 379 reviews on 1 platform, including 379 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards Bairstow Eves Lettings won in 2026.
Tell us what you need and we'll put you in touch. Bairstow Eves Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Bairstow Eves Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleAlicia goes above and and beyond and she is always reliable, it is my first time renting she has made the the time well worth itPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
5/5
GoogleReally helpful and nice people, ready to help you at any time.
Thank you Angel for such wonderful comments about our local team! Best Wishes, Scott @ Customer Care.
5/5
GoogleReally good experience with Itayi. Great service, pleasure to work with.
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleMy family was looked after by Alicia and she is really friendly and professional. Looking for a perfect house is hard but the agency made sure we received full support. Thank you ;)
Thank you Hristina for your and glowing 5* review of our local Hetheringtons team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
5/5
GoogleWe have just rented a property through Hetherington's South Woodford. Their service was excellent throughout the process, in particular from Alicia. I would highly recommend.PositiveProfessionalism
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleExtremely pleased with the service and professionalism with all staff members.They provide helpful information and are good at updating you with new laws and legislations.
Thank you for your kind review and 5*'s! I will of course make sure your words are passed on to our local team. Kind regards, Scot
5/5
GoogleHayley and Alicia above and beyond in renting out our brand new development in Buckhurst Hill. Very professional and kept me informed every step of the way. Highly recommend
Thank you for taking the time to leave us your fantastic comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Amy.
5/5
GoogleMoved us in really efficiently with no problems at all and even gave us a welcome pack on the day of the move :)
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe are very happy , Alicia very kind and friendly person. We 100% recomend for friends if they are looking for property.😊 …
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleScarlett was very helpful with the process and was quick in letting the property
5/5
GoogleHetheringtons Sales Team (Lorraine, Lucy, Lauren and Richard) were amazing. One thing my family would say is don't go with the solicitors, as we had a lot problems with them.
Thank you Alka for your 5* review of our Hetheringtons team in South Woodford. It is wonderful to red that you found the team amazing and I will make sure your kind words are forwarded to them. Best wishes, Scott.
5/5
GoogleGreat team, fantastic service, knowledgeable input. Looking forward to working again with Heatheringtons. Couldn't recommend enough!PositiveResponsiveness, Quality, Professionalism
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleLorraine handled a house move in tricky circumstances with great tact, diplomacy and efficiency. We would definitely use Hetheringtons again if the need arises.
Hi Lucy, thank you for taking the time to leave your kind review. Best wishes, Mark
5/5
GoogleFriendly and professional service provided by Alicia from Hetheringtons. She was really helpful throughout our moving process!
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
5/5
GoogleNikki acted for me on my rental property and provided a thorough, highly professional service. Proactive and helpful, I would definitely recommend
Thank you Wendy for recognising our hardworking Hetheringtons team with your 5* review! I will make sure your kind words are made known to our local team. Kind regards, Scott
5/5
GoogleAlicia, Hayley and Louise are excellent to deal with! Always friendly and very professional. From Giovana, Tropical Cleaners :)
Thank you for your 5* review! Wonderful to read such great comments about our local team. Kind regards, Scott.
1/5
GoogleNeither Scarlett nor Nikki respond to phone calls or e-mails. Very disappointing service from a "big name" agency. Lessons to be learnt.
Dear Clare, I am sorry to hear you our disappointed with the communication, I can see you have now viewed the property and you are in direct contact with Scarlett.
5/5
GoogleGreat service from the team; highly recommend!
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleI have to say i am very happy with the service I received from Alicia,Hayley and ellie
It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)
4/5
GoogleI highly recommend her, she has an excellent communication skills and is a patient listener.
Many thanks for the wonderful review and recommendation. Best wishes, Lucy
5/5
GoogleThanks, Alicia! Great work!! XxPositiveResponsiveness, Professionalism
Thanks you for your wonderful 5* review. Best wishes Lucy, Customer Relations
5/5
GoogleHayley Peverley understood exactly what we were looking for and found us the perfect property. The whole process was efficiently executed and I was given regular updates on progress. I found Hayley most helpful in all aspects and we are really happy in our new home. Thank you!
5/5
GoogleVery helpfulPositiveResponsiveness, Professionalism
Thank you for your 5* review!
5/5
GoogleFantastic service Very helpful and very organised
Many thanks for your 5* review. Best wishes, Lucy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Bairstow Eves Lettings, London won Gold; Bairstow Eves Lettings, Chafford Hundred won Gold.
Tell us what you need and we'll put you in touch. Bairstow Eves Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
