Trusted Agent profile · London
★★★★★
876 reviews across 3 platforms
658, High Road Leytonstone, London, E11 3AA
Bairstow Eves's office in London, at 658, is rated 3.4 out of 5 across 876 reviews on three platforms, including 258 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Bairstow Eves hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
4/5
GoogleService from start was good and everything else got done really quickly in terms of signings thank you moshin and Theresa
Hi Krystal, thank you for your review of your experience with Moshin and Theresa at Bairstow Eves. Delighted that things were handled well for you. Best wishes, Tracey.
4/5
GoogleTop professional services quick and easy no hassle and everything is done to the books. Will definitely work with you again.
Thank you Kemar. Best wishes, Mark
5/5
GoogleKept me well informed all the timePositiveResponsiveness, Professionalism
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
1/5
GoogleAs a long standing landlord their service was woefully lacking. DO NOT USE THEM.
Good afternoon, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleFantastic team,excellent service,very quick process to renting a house! I would highly recommended Bairstow eves Leytonestone! Many thanks!
Thank you for your glowing 5* review of our local team. It is always great to read such positive comments from our clients. Kind regards, Scott
1/5
GoogleJust horrendous..worst people with worst corporate ethics. Please be aware of the leytonstone branch. There are bunch of crooks sitting over there.
Hello Ghuru Thank you for the review. I am sorry to hear about the issues you have had. If you would like to discuss this further please contact us on customercare@countrywide.co.uk Kind regards, Chris
1/5
TrustpilotDisgusting services
Aleena Iftikhar,is very unprofessional,dishonest,and disgusting attitude.We were interested of viewing a property to purchase.In 24 hours we were told: freehold,100% ownership,couple of hours later,called and stated that is leasehold and 70% ownership.Next day contacted and asured us that is freehold and 100% ownership.Constantly denied everything she stated before.Lies,lies and more lies.Wasted my time.Stay away clear
5/5
GoogleVery friendly, helpful and professional staff specially Osman and Mohsin also help after moving in. Highly recommended
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations)
5/5
GoogleOzzie and everyone in the leytonstone branch were excellent got us moved as soon as possible would highly recommend!!
Thank you for the 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Best wishes, Lucy.
5/5
TrustpilotWow Hucknall branch
Lauren at the Hucknall branch is amazing, she's kept me completely informed and worked tirelessly to get updates from a difficult upward chain. This whole process been very stressful but Lauren's been there to help, explain and reassure us. A true asset to the company
5/5
GoogleLuke Pegg The Renewals/ Lettings Negotiator at Bairstow Eves in Leytonstone, dealt with my renewal in a quick, effective manner and got a deal for us within a week! I like the way he was impartial and his communication was clear and concise. Definitely one of the main reasons why we renewed. Exemplary.
1/5
TrustpilotSlick sales pitch
Slick sales pitch, followed by totally non-existent service to the point of rudeness at the Finchley branch. I think that I barely spoke to the same person twice, and had to explain everything multiple times to staff that seemed not to have the most basic grasp of their business. Not recommended at all.
1/5
TrustpilotViewing properties with this agent
Viewing properties with this agent - completely disorganised, terrible communication, very rude over the phone. Out of all letting agents I have been with over the years, this was by far the worst one to be with. Wish we had seen the other reviews before wasting our time with them
1/5
TrustpilotThey don´t even deserve a one star…
They don´t even deserve a one star rating. Don´t use them. They don´t care anything about customer service!!!
1/5
TrustpilotAs a landlord they had a 5000 watch…
I rented a property with this company. They had a £5000 watch stolen from the house whilst showing someone around. It later got rented to someone who used it as a cannabis farm causing 30k of damage for which I recieved no compensation or even sympathy from the company.
5/5
GoogleAs a landlord ozzie was very proffesional, negotiated with all the fees. From the leytonstone office Ozzie.
Wonderful to read Murtza that our local Bairstow Eves team were able to provide you with such a great experience! Thank you for your 5* review, you comments will be passed onward to the team. Kind regards, Scott
1/5
TrustpilotThe worst agent ever.Rude
The worst agent ever.Rude, disgusting, thieves. All they care is about money. They provide a poor service. Im letting from them, repairs takes ages you need to fight for it and replace stuff in the property they will choose the cheapest without the landlord knowledge. AVOID THEM at all costs.
5/5
GoogleGreat, friendly rapport with Osman. Keeps it simple and just gets the job done!
Many thanks for taking the time to leave us this amazing 5* review. Best wishes, Lucy
5/5
GoogleNice service by Ozzie and Mohamed . Really helpful and cleared our doubts well.
Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott
1/5
TrustpilotRude sales agent
Rude sales agent, property was dirty when my partner and his family moved in. Half of appliances not working, water leaking, no hot water supplies and when speaking to the agent she asked us to instead visit her at the agency to sort this out. Disgusting customer service...
5/5
GoogleI dealt with a guy called Muss who was knowledgeable and very professional, highly recommended agency!
Wonderful to read Burhaan, that our local Bairstow Eves team were able to provide you with such a great experience! Thank you for your 5* review, you comments will be passed onward to the team. Kind regards, Scott
5/5
GoogleGreat communication from Osman, honest and kept it to the point! Thank you.
Thank you for the fantastic 5* review and recommendation. Best wishes, Lucy
1/5
TrustpilotBeware!
Worst agents we have used,no repairs were done,really rude and spoke to us like we were nothing,never rent again a horrible experience, avoid the clacton on sea branch at all cost,beware.
5/5
TrustpilotLauren at the Hucknall branch
Lauren at the Hucknall branch is AMAZING and a credit to Bairstow Eves, nothing is too much trouble for her, she is helpful and reassuring answering any questions or queries, she's been so helpful wouldn't get through this process without her
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Bairstow Eves hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
