Trusted Agent profile · London
★★★★★
905 reviews across 2 platforms
68 High Street, Wanstead, London, E11 2RJ
Bairstow Eves's office in London, at 68 High Street, is rated 3.5 out of 5 across 905 reviews on two platforms, including 295 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
1/5
TrustpilotBairstow eves: review
Bairstow eves estate agents left 90% of the viewings of the property that I was selling, to me to do. Communication with Bairstow eves, I found, was really difficult. I would definitely not recommend anyone use Bairstow eves estate agents.
5/5
GoogleJust want to say that the mortgage advisor, kul had been awesome. Great communication and managed to get us what we needed. The added benefit of his multilingual skills made communication so easy for someone who has struggling with talking to other brokers. Will recommend to everyone.
5/5
TrustpilotVery helpful friendly staff.nothing was…
Very helpful friendly staff.nothing was too much trouble.would recommend them.to friends and family
5/5
Googlegreat service very helpful and friendly team !
Thank you for your 5* review and kind comments! Best wishes, Scott
1/5
Trustpilotabsolutely rubbish
absolutely rubbish! avoid! sales and mortgage advisers are all useless! Sales are trying to push us to exchange contract even the vendor doesn't have colored lease plan and I consider myself lucky if I can get hold of the mortgage adviser after 100 phone calls.
5/5
GoogleVery professional and friendly service. Great communication throughout the process and beyond.
Thank you for your great 5* review. It is wonderful to read that you were kept informed and up to date throughout the process by the Bairstow Eves team in Wanstead. Many thanks, Sarah
1/5
TrustpilotNot recommended.
Sad to say I would not recommend this company. Compared to the Estate Agent we were buying from there was very little contact regarding our sale with B.E. which was not helpful and added to stress.
5/5
TrustpilotI cannot speak highly of Moss as the…
I cannot speak highly of Moss as the process of renting out my property has been dealt in a very thorough and professional manner. I would not hesitate to recommend them to anyone wanting to use their professional services.
5/5
GoogleVery efficient and friendly services !! Very knowledgable and offered the best assistance with clear, open communications and updates end to end. What more can you ask for !! Would readily recommend to anyone. Many thanks, Adam and Elaine, for all your hard work.
5/5
TrustpilotGood communication, helpful.
Maid Marion Way branch were great dealing with my sale. Good communication with regular updates from a dedicated agent. It’s really helpful to deal with one person and Karen understood and really acted in my best interests. Recommend
1/5
TrustpilotWorst agency during Covid-19
Worst agency especially during Covid-19,reported some damages ,they didn’t fix it after 4 months of the reporting and that was not all, they needed full deposit for damages and cleaning ....terrible experience just rent from somewhere else...
5/5
TrustpilotCurrently renting a property through…
Currently renting a property through them and they've been nothing but helpful.
4/5
TrustpilotGood communication
Good communication - handled my purchase well. Losing one star as the Solicitors firm they suggest to their clients (sellers) are very poor communicators, which ultimately slowed down the process. Otherwise all good
5/5
GoogleReasonable agents and good quality service.
Thank you for your 5* review!
5/5
GoogleExcellent service from Elaine, would recommend
Many thanks for taking the time to leave our dedicated team this fantastic 5* review and recommendation. Best wishes, Lucy
5/5
TrustpilotI received excellent customer service…
I received excellent customer service throughout my buying and selling experience.I received supportive, friendly, and helpful guidance and advice throughout.Thank you
1/5
TrustpilotCannock branch terrible
Cannock branch terrible. Been trying to view a property for ages. The sales guy refused to speak to us. Left a message with a potential date with the rental girls. Nobody has got back to us. Don't they want to sell??
1/5
TrustpilotThey only care about the landlord and not the tennants
We kept our rental place in very good condition and when we left the property bairstow eves did everything they could to keep our deposit! Even down to lieing about items on the inventory. Horrendous customer service. Avoid the company like the plague
1/5
TrustpilotRude estate agents
Rude estate agents, very poor English & very poor communication. They are playing double agents by being rude to the local buyers so that they can sell to people from their country for cheap. Rude Rude Rude ...
1/5
TrustpilotPoor experience
Still waiting for the keys for my property two weeks after moving in..have phoned twice.Always late.Never returned calls unless they needed something.The seller left everything in a terrible condition and estate agent cannot even drop off keys.Poor experience
5/5
TrustpilotAlicia and her colleagues were amazing!
Alicia and her colleagues were amazing!Stress free, easy and honest communication! Always quick to reply, very respectful and reliable. 10/10
5/5
GoogleI recently let my property out via Wanstead Bairstow Eves. Adam and Elaine looked after me every step of the way and managed to find me great tenants. Will certainly be using them again . Thank you for all your help.
1/5
TrustpilotBooked a viewing and they didn't turn…
Booked a viewing and they didn't turn up. Sent me a form to complete but they did not tell me without the details I could not see the property. Totally unprofessional. Will never bother with them again.
5/5
TrustpilotExcellent service from Folkestone branch
Claire and the Folkestone team were excellent, kept us informed throughout the sale process, managed the viewings during a challenging time and kept us fully updated when required. Highly recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
