Aston Chase reviews

★★★★★ 5/5

Google

Working with Evie at Aston Chase was an outstanding experience from start to finish. Buying a property can often feel overwhelming, but Evie made the entire process seamless, transparent, and genuinely enjoyable. Her professionalism and attention to detail were evident at every stage. She took the time to truly understand what I was looking for, offered thoughtful guidance without ever being pushy, and was always available to answer questions, no matter how small. Her communication was exceptional, keeping me informed and reassured throughout what can often be a stressful process. What really set Evie apart was her dedication and personal touch. She went above and beyond to ensure everything progressed smoothly, proactively resolving issues and coordinating efficiently with all parties involved. It was clear she genuinely cared about achieving the best outcome for me, not just closing a deal. I would wholeheartedly recommend Evie to anyone looking to buy a property. Her expertise, integrity, and commitment are second to none, and I couldn’t have asked for a better estate agent to guide me through such an important purchase.

Callum · 14 April 2026

★★★★★ 5/5

Google

I honestly couldn’t have asked for a better experience selling my property and that’s entirely down to Lizzie at Aston Chase. From start to finish, she went above and beyond and always available whenever I needed her, whether it was answering questions, offering advice, or keeping everything on track. Lizzie’s professionalism, patience, and genuine care made the whole process feel so much easier. Nothing was ever too much trouble, and I always felt completely supported and in safe hands. I’m absolutely thrilled with how everything turned out and can’t thank her enough. If you’re looking for an agent who truly goes the extra mile, Lizzie is the person you want on your side. It’s been a pleasure working together!

Lady · 13 March 2025

★★★★★ 5/5

Google

We can’t recommend Howard Kayman at Aston Chase highly enough. He actually sold us our house years ago, so it felt fitting that he helped us sell it too, and he was just as professional, honest, and attentive this time around. Howard guided us through every step with great communication and genuine care. The whole process was smooth, efficient, and surprisingly stress-free. We’re so grateful for his expertise and support, a true pleasure to work with from start to finish!

Francesca · 11 November 2025

★★★★★ 5/5

Google

Very good service level. We requested to see a property at the last minute and our agent Danielle was very responsive and very helpful. She was also sure to follow up with the landlord and advocate for us, and we were lucky to get it! She took great care of us throughout the whole process.

Anabella · 16 April 2025

★★★★★ 5/5

Google

Great job from Craig and the team! We’ve dealt with some frustrating agents, but our experience with Aston Chase was brilliant. It was a delight to have worked alongside Craig on the sale of our flat, he is professional, efficient and proactive. Aston Chase is a cut above the rest we would highly recommend(!).

M · 28 November 2024

★★★★★ 5/5

Google

Lizzie Watson at Aston Chase was AMAZING!! We started looking for a place around a year ago and Lizzie showed us a few when we enquired about them. She kept us in mind and always sent relevant properties for us to see. Her professionalism was excellent and coupled with a great smile and “to do” attitude made us get the place we were looking for. If we ever need to get another place or sell one we would definitely start with Lizzie!! Thank you so much for your great help!!

Maria · 18 August 2025

★★★★★ 5/5

Google

Craig Draper is undoubtedly one of the best real estate professionals I’ve had the pleasure of working with over the years, if not the very best. He is incredibly sharp, with a strategic mindset that ensures every decision is well thought …

Roy · 16 April 2025

★★★★★ 5/5

Google

Everyone knows that the searching for ah apartment experience can be a drag, but with a person as professional as Jade everything seems easier. She is a great professional, focused on all details and ready to help at any moment! I would definitely recommended to consider Aston Chase as a very good option for Lettings and particularly Jade for her professionalism.

Maxime · 18 March 2024

★★★★★ 5/5

Google

Lizzie was a pleasure to deal with: open, very helpful, supportive and highly professional. She made the whole experience smooth and I wouldn’t hesitate to recommend her!

Ola · 9 April 2026

★★★★★ 5/5

Trustpilot

Wow! So impressed

Wow! There was a problem with the tenants in a neighbouring property causing a nuisance. I was enormously impressed by Rachel in the St John’s Wood office. She was incredibly responsive, helpful and communicative in solving the issue. She was also - critically - really proactive and even handled things late in to the night. I think that made a colossal difference to the problem being resolved in a timely fashion. Really, fantastic service - and I’m not even her client, just a neighbour affected by the issue - so technically she owed me nothing. VERY impressive. Aston Chase is a big agent in this area and this speaks very well of their service, professionalism and commitment to the area they serve.

SM · 14 March 2022

★★★★★ 5/5

Google

Ben Brower at Aston Chase is one of the most pleasant agents that I’ve had help me in my search for a flat. He was clear and knew his facts about the property which was great in answering any questions. Most importantly, I found him to be incredibly patient and responsive, two important characteristics for anyone on the search for a property and the stress that can come with it. Top guy and very amicable. Thank you Ben for your help.PositiveResponsiveness, Quality, Professionalism

Anthony · 17 June 2021

★★★★★ 5/5

Trustpilot

By far the best agents we have ever…

By far the best agents we have ever dealt with in London. Howard Kayman has been instrumental in helping us find and buy our next home. He is professional, prompt, efficient, proactive, attentive and personable. Simultaneously, he is relaxed and patient. He worked tirelessly to make things happen in what has been a challenging market place. We have bought several properties over the years through a variety of high street agencies but Aston Chase and Howard are just a class above the rest!

Afroditi · 26 April 2021

★★★★★ 5/5

Trustpilot

Aston Chase

I had the pleasure to work with Aston Chase Real Estate for the last 3 years as a tenant, and my experience was perfect. I had the chance to work closely with Rachel Webb, the Property Manager. She is an outstanding professional, always meeting our needs, being very reactive, always available, and highly efficient in such a nice way. On the letting side, Danielle Lester was also amazing, very available and highly relevant on the properties she selects, having a deep knowledge of the local market.

Cecile · 9 April 2021

★★★★★ 5/5

Google

It was a pleasure working with Lizzie to find our first home in London. She is a great agent and did an amazing job to secure our flat and the process from putting the offer until getting our keys was super smooth. We were always in direct communication with Lizzie to resolve any enquiries and be sure that we can get our keys on time. As a first time buyer Lizzie helped us along the way and made the process exciting! Super happy with our new home!

FROSO · 28 December 2024

★★★★★ 5/5

Google

Craig was a star! He understood what we were looking for and stuck with us during a long and protracted search. A pleasure to deal with and highly recommended.

AdamW · 28 November 2024

★★★★★ 1/5

Google

Very poor experience in dealing with property management. Found the person highly predatory in charging bogus expenditures to deduct deposit (eg indentation on carpets left due to keeping furniture) in an attempt to try to allocate landlord’s discretionary expenditure to tenants (which as a matter of fact arrived after 50+ days since tenancy ended after multiple requests to return deposit). Have challenged it through ombudsman, but did not expect this predatory behaviour from an agency of such good reputation.

Kunal · 24 September 2024

★★★★★ 5/5

Google

The estate agent Simon Rosenblatt was a real star. He helped us to find our dream property in Hampstead after one year of looking everywhere in London. Simon has always been professional, caring and responsive. He answered all our emails and phone calls. He was also ready to help us to clarify any issues with the vendor. Highly recommended indeed!!!PositiveResponsiveness, Quality, Professionalism, Value

Alessandro · 17 June 2022

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️ I had such a wonderful experience working with Lizzie at Aston Chase. She was incredibly helpful from start to finish, always available to answer our many questions, took every call with patience, and even went out of her way to arrange access for our decorator. She was instrumental in helping the transaction move forward quickly and smoothly, and her support made what could have been a stressful process feel effortless.

Tehzeen · 16 December 2025

★★★★★ 5/5

Trustpilot

Excellent!

For the past few years we have rented a flat from Aston Chase and thankfully Rachel Webb has been our property manager. There are not enough words to describe how outstanding Rachel is. Here are just a few: professional, caring, efficient, helpful, and nothing is too much trouble. Combined with her bubbly personality and understanding of our needs, renting from Aston Chase and Rachel has been an absolute pleasure.

Lynne · 27 April 2021

★★★★★ 5/5

Google

We worked with Danielle to find our flat in Hampstead and she was absolutely amazing. Not just during the search process, but everything leading up to our move in day. We were moving from the US and had plenty of questions. Danielle was very patient and understanding with us, helping us coordinate with our landlord and arrange for furniture delivery. She was an absolute pleasure to work with and would recommend her to anybody!

Samuel · 18 June 2019

★★★★★ 5/5

Google

Aston Chase go above and beyond for their clients and are always professional and respectful. I enjoyed super excellent service and would highly recommend. A special shout out to Simon Rosenblatt for his excellent service.

Elizabeth · 17 May 2024

★★★★★ 5/5

Google

Great job from Craig and the team. Have dealt with a lot of poor and frustrating agents yet my experience with Aston Chase was brilliant. Ended up getting the house we wanted at a good price, very pleased.

J · 17 February 2024

★★★★★ 5/5

Google

I instructed Aston Chase to sell my apartment in Hampsted earlier this year after having dealt with them on several occasions as I always found them to be highly professional and understanding of my needs. On this occasion Simon Rosenblatt who heads their Flat sales department dealt with the whole process from initial marketing, receiving offers and the final sale of the apartment. It was an absolute pleasure dealing with Simon as he guided me through the process and went above and beyond what I would have expected from him. Thank you Simon for all your advice and efforts in bringing the sale to its successful conclusion.

Rajesh · 17 June 2023

★★★★★ 5/5

Google

We found our new flat with Aston Chase this year and could not recommend them enough. I made contact with Sam back in January and he talked me through the properties which fit our requirements. After struggling with other agencies as the properties didn’t fit the description and weren’t right for us, Sam sent us the brochure of a flat that had recently acquired on our dream road in Primrose Hill. Without Sam we would’ve never been able to move into this place, and we’re truly the happiest we have ever been. He supported us from start to finish, always had time to answer my questions, and even to help us out when we locked ourselves out on the roof during the first night of our tenancy…. I would 100% pick Sam and Aston Chase again to help us find a home. (Worth noting we also had some contact with Jade who was equally great whilst Sam was away). Thank you Sam and the team !!!

Milly · 17 June 2023