Trusted Agent profile · London
★★★★★
2,507 reviews across 2 platforms
526 Kingsbury Road, London, NW9 9HE
Part of Andrews, see every office.
Andrews's office in London, at 526 Kingsbury Road, is rated 4.7 out of 5 across 2,507 reviews on two platforms, including 362 Google reviews rated 4.8.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI had a great experience with Sumita Jolly from Andrews Kingsbury. She was very professional, knowledgeable about her excellent service. Very easy and quick response to all communications. I would definitely recommend them.PositiveProfessionalism
thanks for giving us a 5 star review!
5/5
TrustpilotGreat service
Meg and Graeme were amazing, supportive and well informed throughout the purchasing process.
5/5
TrustpilotVery competent
Very polite and helpull
Hi Felipe, thanks for the five star review. Great to see you've had a brilliant experience. Thanks, Rhys
5/5
TrustpilotI'm pleased with Staff service in…
I'm pleased with Staff service in viewing the property. I appreciate. Thank.you
Hi Chuka, thank you for the five star review, brilliant to see you had a great experience with our team.Thanks, Rhys
5/5
TrustpilotFirst class service
We were buying a house being sold through Andrews and (although not their customer directly) found their service to be outstanding Katie Maggs in particular was instrumental in making the house sale smooth and was better than solicitors at sorting issues! We would highly recommend listing and buying properties through Andrews and we will certainly do this in the future
5/5
GoogleI spoke with Salim and sumita and they have been extremely helpful in solving my queries right from Viewing to getting the contracts done. They have been really patient with all the queries and were able to explain them in great detail. Keep up the good work.
5/5
TrustpilotTime conscious
Time conscious, politeness, good communication skills 👌 Shannon
Hi Tonny, thank you for your five star review. Amazing to see Shannon has provided you with excellent service! Thanks again and all the best, Laura.
5/5
TrustpilotFriendly and helpful staff
Friendly and helpful staff acting promptly when assistance required.
Hi Joseph, thank you for taking the time to write a five star review. Fantastic to hear you had such a positive experience, thanks for sharing! All the best, Laura.
5/5
Trustpilotvery helpful estate agent
very helpful estate agent. Timely and professional. very helpful.
Hi Diane, thank you for writing a five star review. Really glad to hear we were very helpful, and professional! Thanks again and all the best, Laura.
1/5
TrustpilotWithholding rent from Landlords!!!
Owed rent from them from March I have phoned over and over and always an excuse. The favourite is I’ll get someone to phone you back and guess what!! NOT ONR RETURNED CALL!!! a joke of a company and the main boss hides behind his staff. Stop ripping your landlords off and pay them the rent the tennents have paid YOU and is sitting in your bank account!
5/5
TrustpilotReally happy I came across this estate…
Really happy I came across this estate agent. Made making one of the biggest decision very easy and seamless. From the property agent Isaac to the Mortgage advisor Ella I felt I was in good hands. Was also great to get all the services needed to buy a property under one group.Thanks for all you help
5/5
GoogleI was very impressed with the service of Andrews property group in Kingsbury especially from Sumita who has been helping me and my family a lot and is still helping us to find a property. She calls us regularly to tell us about new properties and is always very punctual and organised. I will be using Andrews Kingsbury in the future always.PositiveResponsiveness, Professionalism
5/5
TrustpilotVery stress free and easy process when…
Very stress free and easy process when sorting out a place to rent. Molly helped myself and my partner in making the move as easy as possible. No question was left unanswered and she really made us feel important and cared for. Would highly recommend and would use Andrews again
5/5
TrustpilotHappy since 2008
Have used Andrews since 2008 to manage a property. Have always found them professional, friendly and helpful. They have always managed to find tenants and so the property has rarely been vacant. Their managing of repairs or any kind of decorative work has been excellent. Would recommend.
5/5
TrustpilotShannon Bird at the downend branch was…
Shannon Bird at the downend branch was very down to earth and professional from the very beginning of my search for a new flat. She made sure the experience was smooth and she was also very speedy when it came to follow ups. Very good Agency. 10/10
5/5
GoogleHad a great conversation with Mukhul Mehta , a mortgage expert where he explained everything on detail . Very honest and straightforward. Highly recommended.PositiveProfessionalism
thanks so much for leaving us a 5 star review!
5/5
TrustpilotI deal with the Co op team at Andrews…
I deal with the Co op team at Andrews Properties. I must say that they have taken prompt action with any issue I have had with the flat, arranging a contractor to sort the problem on the same day it was reported. They are also friendly, and very helpful with any general query I have had. Highly recommended!
1/5
TrustpilotAndrews - we(don't) care line
Hello Andrews - as decreed I have emailed you and from experience anticipate my genuine concern will be swept under you well trodden carpet.
We can confirm our customer service team are in receipt of your email. We are sorry to hear that you have received a disappointing experience and we will be investigating this and responding to you directly.
5/5
TrustpilotAndrews is a people-centric agency
Andrews is a people-centric agency. They remind clients of deadlines. Regardless of the outcome of your application or offer you will always feel comfortable to engage them. They also provide feedback in a way which tries to reconcile the shortfalls of your offer. I'm humbled by their service especially Ed!!!
5/5
TrustpilotStress free househunting.
Time taken to carefully listen to and match our requirements. Our agent, Daniel, was very informative and knowledgeable at all our viewings. Anything he didn't know or wasn't sure of, he quickly found the answers to. All in all, a surprisingly pleasant experience.
5/5
GoogleAndrews is the best agents I have come across Ever Very helpful and go the extra mile to help youPositiveResponsiveness, Quality, Professionalism
thank you for leaving us such a great review.
5/5
GoogleRecently I have got property from Andrew Kingsbury, every staff specially Salim helped us in every situation to get property even with vary low rate of getting property and from day one he’s service is fantastic and thanking all staff for giving their best service.
5/5
TrustpilotBig shout to AMSmith@ westbury-on-trym…
Big shout to AMSmith@ westbury-on-trym branch. Through out the process from the initial meeting, you remained professional, your communication skills are excellent. It was a challenging process at times and we felt listened to, this made all the difference . We got the keys 👏👏👏.Thank you .
5/5
TrustpilotFriendly and helpful staff
Appreciate Isaac from the branch went above and beyond to accommodate my crazy schedule on a Saturday to fit in two viewings back to back. He has been super professional and helpful throughout even we decided not to pursue with the properties in the end. Thank you very much.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Andrews Letting and Management hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
