Trusted Agent profile

Andrews Letting and Management reviews

4.7

★★★★★ Excellent

2,365 reviews across 2 platforms

526 Kingsbury Road, London NW9 9HE

Andrews Letting and Management's London office at 526 Kingsbury Road is rated 4.7 out of 5 across 2,365 reviews on two platforms, including 328 Google reviews rated 4.7. The 2,037 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.7 / 5

328

Reviews on Google

This office

Trustpilot logo

2,037

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Exceptional Support Throughout Our Move

We had a fantastic experience with Harpindar Andrews during our move. She was incredibly helpful, professional, and supportive throughout the whole process. Moving house can be very stressful, but Harpindar was always approachable, responsive, and genuinely cared about making things easier for us.

Mina · 15 May 2026

Agent replied · 5 June 2026

Dear Mina Assad Ibrahim, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar. Your kind words motivate us to continue delivering exceptional service. We appreciate your recommendation and look forward to assisting you in the future. Best wishes , Lisa

5/5

Trustpilot

Sarah was most helpful in serving the…

Sarah was most helpful in serving the Section 6a notice to the tenants it was not straight forward as there were a few complications which Sarah managed to resolve but it did go right to the wire on the 30th. Well done Sarah

Andrew · 11 May 2026

Agent replied · 5 June 2026

Thank you, Andrew, for your feedback. We're thrilled to hear that Sarah was able to assist you effectively with the Section 6a notice. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa

5/5

Google

Andrews Kingsbury provided a very professional and friendly service. I mainly dealt with Benga and Duane who were extremely helpful throughout the process of selling my leasehold flat. They were easily contactable and would answer any questions that I had. Selling a property is a very stressful experience so I was extremely grateful to have Benga and Duane help guide me through the process as well as co-ordinating with the buyer and conveyancers. I have recommended them to many people that are also looking to sell their properties.

Dipen · 16 May 2025

Agent replied · 16 April 2026

Thank you, Dipen, for your wonderful review! We're thrilled to hear that Benga and Duane made your experience smooth and stress-free. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa

5/5

Trustpilot

Brilliant!

The team at the Wallington Branch were brilliant - communication was always excellent, and the team, particularly James, were so helpful.

Joseph · 22 September 2026

Agent replied · 23 September 2026

Dear Joseph , Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our Wallington Branch team, especially James. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa

5/5

Trustpilot

Gurmit is always very friendly and easy…

Gurmit is always very friendly and easy to talk to. Listens and understands if we need help and is quick to respond when needed. I queried our renewal and Gurmit ensured she explained and reached out. Thank you

Lucie · 29 May 2026

Agent replied · 5 June 2026

Thank you, Lucie, for your kind words and excellent rating! We're thrilled to hear about your positive experience with Gurmit. Our team is dedicated to providing the best service, and your feedback is greatly appreciated. We look forward to continuing to assist you!

5/5

Trustpilot

Monika

Have used Andrews Barnet for many years and never had any issues. They are very good information base for me to draw on to ensure that i am always compliant. Monika is always timely and efficient in getting things done!

Daniel · 11 May 2026

Agent replied · 5 June 2026

Thank you, Daniel, for your kind words and continued trust in Andrews Barnet. We're thrilled to hear that Monika and our team have been helpful and efficient. Your feedback is greatly appreciated and motivates us to maintain our high standards. Best wishes , Lisa

5/5

Trustpilot

Such a lovely team

Such a lovely team! Molly, Isabelle and Rebekah were all so helpful during my property search and viewing. Communication was good all around

Wardat · 17 August 2026

Agent replied · 23 September 2026

Dear Wardat , Thank you for your wonderful review! We're thrilled to hear that Molly, Isabelle, and Rebekah made your property search a positive experience. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best wishes , Lisa

5/5

Trustpilot

brilliant help would recommend

Cat was abolsutely fantastic for us this was our first time renting and we had no idea what we was doing but Cat made everything clear and understanding for us!! thanks so much

Louise · 29 May 2026

Agent replied · 5 June 2026

Hi Louise, thank you for your wonderful feedback! We're thrilled to hear that Cat made your first renting experience smooth and clear. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, feel free to reach out.

5/5

Google

We have had dealings with several estate agents in the past. But Andrews Kingsbury by miles the best. They were not only professional & provided an excellent service, they also adviced us on tenancy matters on outgoing tenancy although they were commissioned to sell a property. Benga & Duane went out of their ways to facilitate many issues. For any sale or buying properties I think NW London, I'd highly recommend them over & over again.

Sanjida · 16 April 2025

Agent replied · 16 April 2026

Thank you Sanjid for your wonderful review! We're thrilled to hear about your positive experience with Benga , Duane and the team at Andrews Kingsbury. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa

5/5

Trustpilot

Very positive experience seeing…

Very positive experience seeing properties with Andrews. Lois was wonderful in helping to view the property and answering questions.

Hamza · 19 August 2026

Agent replied · 23 September 2026

Thank you, Hamza, for your wonderful review! We're thrilled to hear you had a positive experience with Lois and our team. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Best wishes , Lisa

5/5

Trustpilot

Ben was welcoming and friendly and gave…

Ben was welcoming and friendly and gave the tour of the place with a great energy. Great experience!

Shivangi · 19 August 2026

Agent replied · 23 September 2026

Hi Shivangi, Thank you for your wonderful feedback! We're thrilled to hear that Ben made your experience enjoyable with his welcoming and energetic tour. We appreciate your kind words and look forward to seeing you again in the future. Best wishes , Lisa

5/5

Trustpilot

Letting

Ella has been really helpful throughout the entire experience - great communication and helpful advice, regular updates and support.

Becca · 8 August 2026

Agent replied · 23 September 2026

Hi Becca, thank you for your wonderful feedback! We're thrilled to hear that Ella provided excellent support and communication. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future!

5/5

Trustpilot

Daryn + Andrews Property Group

Daryn from Andrews Property Group was a consummate professional and a very helpful guide. 5 stars.

Theo · 20 August 2026

Agent replied · 23 September 2026

Thanks for the feedback, Theo. It's great to hear that Daryn provided you with professional and helpful service.

5/5

Trustpilot

Amazing communication and help from the…

Amazing communication and help from the team at Andrews (Downend). Rebekah has been delightful during my process of looking for a property and helping me find the perfect place!

Georgie · 19 May 2026

Agent replied · 5 June 2026

Hi Georgie, thank you for your wonderful review! We're thrilled to hear about your positive experience with Rebekah and our team at Andrews Downend. We're glad we could assist you in finding the perfect place. Your feedback is greatly appreciated! Best wishes , Lisa

5/5

Google

Thank you so much for Andrew’s agency in Kingsbury office. Specially I would like to say thank you to Sumita Jolly, and Zubear Hassan. The service from the team was professional, attentive, and incredibly supportive. Sumita was very patient with great communication skills. She even introduced a construction company for me ready to use after finishing the purchase. The entire process was very smooth and stress-free. Thanks again for Sumita Jolly.

Q · 16 April 2025

Agent replied · 9 December 2024

Thank you for your kind words! We're happy to hear that Sumita and Zubear provided exceptional service and made your experience smooth and stress-free. We appreciate your feedback and look forward to assisting you in the future! Best wishes, Jake

5/5

Trustpilot

The best estate agent by a mile

I've used Andrew's in the past and I've always found them a lot better than most other estate agents so they were my preferred choice and they did not disappoint me. Originally Dan came round to look at my property and he was friendly, informative, trustworthy and helpful. I knew straight away that I would be using Andrew's after our appointment. He made everything so easy. My house went on the market and was snapped up straight away, at a price I was more than happy with. Isabelle was great with communication and very helpful during the viewings and I never had to chase anyone for anything. I honestly felt like I was in such good hands that I didn't even give anything a second thought.After the property was let I dealt with Molly and Isobelle and they were both so lovely and amazing at their jobs. Andrews definitely knows how to employ brilliant staff and they are all a credit to the company. I couldn't recommend them highly enough and will definitely be using them again anytime I need an estate agent.

Shelley · 4 December 2024

Agent replied · 25 December 2024

Thank you, Shelley! We're thrilled to hear about your positive experience with Dan, Isabelle, Molly, and Isobelle. Your kind words mean a lot to us, and we're delighted to have been of service. Looking forward to assisting you again in the future. Best wishes , Lisa

5/5

Google

As first-time buyers, I and my wife have used Andrews Kingsbury services to buy a property at Colindale. We found Zubear and team first class and are brilliant. They listened to our needs, communicated effectively, and coordinated seamlessly with the broker, solicitor, and seller. Their support made the process much smoother, and we are very grateful for their excellent service. Highly recommend Andrews for anyone looking to buy a home!

Anthony · 16 April 2025

Agent replied · 16 April 2026

Thank you, Anthony, for your wonderful review! We're thrilled to hear that Zubear and the team provided excellent service and made your first home-buying experience smooth. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Enjoy your new home! Best wishes , Lisa

5/5

Trustpilot

Andrew’s were always proactive with…

Andrew’s were always proactive with communication, there after sales support was exceptional, helping me to understand what our Solicitors and our buys solicitors were arguing about, big shout out to Nick W for all of your support and help

N · 17 February 2026

Agent replied · 23 February 2026

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our team, especially Nick Woore in our Downend Branch . Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes , Lisa

5/5

Trustpilot

30 years of great service.

Andrews have been managing my property for around 30 years and I've been very satisfied with their service during that time. They are always efficient, reliable and professional, advising me in a timely manner of any problems my tenants may have and what will be involved (time and cost) in putting them right.They have also found replacement tenants when necessary very quickly, so my property has very rarely been empty.Sarah Newman is my current contact and is excellent, and all agents I've worked with over the years have all been very professional too.Highly recommend Andrews.

Fraser · 27 November 2024

Agent replied · 12 June 2024

Hi Fraser, thank you for the review and thank you for continuing to trust us with your property needs over the last 30 years. It's also brilliant to see that Sarah has always been on hand to assist you whenever required. Thanks again, Rhys

5/5

Trustpilot

A Reliable and Proactive Partner in Property Management

As an inventory company, we have collaborated with many property managers, but working with Rebecca Newbrook has been a standout experience. Their professionalism, responsiveness, and commitment to excellence make them an exceptional partner in the property management industry.Rebecca consistently demonstrates a keen eye for detail and ensures that every aspect of a property is managed with precision. They understand the importance of accurate and timely inventories, and they go out of their way to facilitate seamless collaboration. Their proactive communication and prompt responses to scheduling requests make our job more efficient and enjoyable.In our line of work, having a property manager who is both organized and approachable is invaluable. Rebecca excels at coordinating check-ins, check-outs, and interim inspections. They always provide comprehensive information upfront, which allows us to prepare thoroughly and deliver the best possible service to property owners and tenants.Moreover, her dedication to maintaining the quality of properties is evident in their thorough follow-ups on maintenance needs and tenant concerns. Their ability to balance tenant satisfaction with the needs of property owners ensures that properties are well-maintained and respected.In summary, working with Rebecca has been an absolute pleasure. Their commitment to excellence, exceptional communication, and strong work ethic set a high standard in property management. We highly value our partnership and look forward to continued collaboration.

Mike · 18 November 2024

Agent replied · 12 June 2024

I am sorry to hear about your experience which I have just had an opportunity to review. Although I am relatively new in role it does sound like you had a poor experience with Andrews for which I am sorry.Delivering excellent customer experiences, in line with our core values is very important to Andrews, and something which we are now more energetically focused on, and whilst I imagine that is of little comfort to you, I do hope you will consider Andrews for your property needs again in the future.Carl HowardGroup Chief Executive

5/5

Google

We recently bought our property through an Estate Agent, and Mr. Benga was absolutely fantastic throughout the whole process. He was professional, patient, and always quick to respond to our questions. Buying a home can be stressful, but Mr. Bango made everything smooth and easy. Highly recommended!

Wan · 27 November 2025

Agent replied · 27 December 2025

Thank you, Wan nie Koh, for your wonderful feedback! We're thrilled to hear about your positive experience with Benga. Your recommendation means a lot to us, and we're glad we could make your home-buying process smooth and easy. Congratulations on your new home! Best wishes , Lisa

5/5

Trustpilot

Thank you James Connor…Wallington branch

James came round to the property and advised me what I could get for my house, from the first meeting I felt confident that he would help me sell my house. James kept me updated on each step of the process and took 8 weeks from offer to completion. He chased up the solicitors to ensure the sale went smoothly, James is very professional and friendly, with great customer service would highly recommend James to help sell your house. Thank you James.

Miss · 5 November 2024

Agent replied · 25 December 2024

Thank you, We're thrilled to hear about your positive experience with James. Your recommendation means a lot to us. Best wishes in your new home , Lisa

5/5

Trustpilot

Monika

We have been thoroughly impressed with the service provided by Monika and team from Andrews Letting Agents. She is incredibly responsive, making it easy for us to get timely updates and answers to our questions, which has been invaluable throughout our property letting journey. Monika goes above and beyond to ensure that all our needs are met, from helping with tenant inquiries to resolving any property-related issues. Her proactive approach and genuine dedication make us feel well-supported and confident in our choice of letting agent. Highly recommend Andrews for anyone looking for a reliable, attentive professional to manage their property!

Stephen · 1 November 2024

Agent replied · 12 June 2024

Hi Stephen, thank you for taking the time to leave us a review. We know Richard works really hard to keep in touch with customers throughout their journey with us, even with unexpected delays he always likes to be on hand to help with anything he can! It certainly seems that was the experience you had and it's really pleasing to see that in what can be a difficult situation you received the support and guidance required from us. Thanks again for your feedback., we know Rich really appreciates it too, Rhys.

5/5

Trustpilot

James at Andrews Wallington branch has…

James at Andrews Wallington branch has been exceptional with our first home purchase years ago as well as sale of the same property recently.From the first meeting we felt very supported and confident that we would be looked after well. Throughout the entire process James was extremely knowledgeable, always professional with prompt feedback; keeping us updated on each step of the process.For anyone seeking an estate agent with both expertise and a personal touch I highly recommend James.Thank you for being part of our journey. We are very grateful.

Anna · 31 October 2024

Agent replied · 12 June 2024

Hi Anna, great to see Emily was able to give you an accurate valuation of your property, meaning you are able to make a full informed decision moving forward, of course Emily and the team will be on hand to help whenever you're ready! Thanks, Rhys

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Read Andrews Letting and Management's Google reviews

Questions about Andrews Letting and Management

How many reviews does Andrews Letting and Management have?

Andrews Letting and Management's London office has 2,365 reviews across two platforms: 328 on Google, 2,037 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Andrews Letting and Management's rating?

Andrews Letting and Management is rated 4.7 out of 5 across all 2,365 reviews, and 4.7 out of 5 on Google from 328 reviews, checked 9 October 2026.

Where is Andrews Letting and Management's London office?

Andrews Letting and Management, 526 Kingsbury Road, London NW9 9HE.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.