Andrews Estate Agents London reviews

★★★★★ 5/5

Trustpilot

Working with Andrews Property has been amazing

Working with Andrews property and purpose and in particular, Samantha has been a delight; she is an amazing letting consultant with unique attributes that really make her stand out. Everyone feels immediately at comfortable with Samantha's down-to-earth attitude, which makes complicated processes seem more approachable. She not only delivers an unmatched professionalism but also a refreshing and inspiring degree of warmth and honesty. Samantha stands out due to her commitment to going above and beyond. She ensures that everyone understands and gains from her experience by having a special aptitude for communicating plans and strategies in an understandable way. I would recommend this company any day, thank you.

Customer · 10 April 2024

★★★★★ 5/5

Google

Had a great experience working with Junior and the team at Andrews. I spoke to a lot of agents in advance of selling my house and their attention to detail was key in my decision to work with them. It was a complex sale and Junior did a great job coordinating all of the different parties and couldn't have done it without his input. Would highly recommend! Cheers

Fit-Ness · 28 October 2024

★★★★★ 5/5

Trustpilot

Fantastic Company, Highly Recommend!

Robbie, Rebecca and team have spent the last 6-7 months selling our flat, and I cannot thank them enough for the amount of time and effort they put into selling our property. It was extremely stressful with situations coming up beyond our control but Robbie was always quick to respond and give us peace of mind every step of the way. I would highly recommend them to anyone looking to sell/ purchase a property. Thank you again everyone!

Gemma · 7 May 2024

★★★★★ 5/5

Trustpilot

104 maple close

I only dealt with Sarah Robinson very professional in any and all my situations I would be proud to use this company again as I’ve had such a great experience with them

James · 18 December 2025

★★★★★ 5/5

Trustpilot

Monika was absolutely transparent…

Monika was absolutely transparent helpful and followed up with all information in detail!thanks

Kay · 22 May 2026

★★★★★ 5/5

Trustpilot

Very high standard of service

We have rented out a flat for several years now and Andrews have always managed the property for us with great professionalism . After a year struggling with a difficult and demanding tenant we were unsure whether to relet or sell . Andrews were very supportive and we opted to rent again . Thanks to the efficiency of the team , we have new tenants ready to move in within a month of the previous one leaving . We have been impressed by everyone but Anisa Haque has been excellent . Her response is quick , her approach is friendly and her knowledge level is high . We are very happy with the service we have received

Jennifer · 25 March 2024

★★★★★ 5/5

Trustpilot

Outstanding Friendly Service

We completed on the sale of our flat in Bath this week and the help and advice we received from the team at Andrews was outstanding from beginning to end. Emily in particular went above and beyond. She responded promptly to any questions we had and her negotiating skills with all the parties involved were exceptional. She was our main point of contact throughout what proved to be a very complicated sale. She dealt with all the frustrations in a very calm and efficient way. We would have no hesitation in recommending Emily and the whole team in Bath to anyone else or asking her to help us in the future. Thank you Emily!

Julie · 25 March 2024

★★★★★ 5/5

Trustpilot

Excellent service from Bear Flat

I would like to thank Sophia and Emma from Bear Flat for being a delight to work with, and for helping to make buying our first property far less stressful than it otherwise might. I particularly appreciated their patience in answering and responding to all our concerns, and for being not only very professional, but also very friendly throughout the process. I would buy from them again! (But really don't ever want to move - we love our new home).

Jo · 23 March 2024

★★★★★ 5/5

Trustpilot

An honest 1st class experience

A delightfully refreshing great experience from the first viewing of our rental home, to getting our rental home, moving in and beyond. A charming team of honest, straight forward, super helpful kind people made the entire experience a pleasure. The house was a quality find and the attention to detail to all those things to ease stress was beyond my expectations after previous experience with another estate agent with many more years experience! I will never use them again now I know how this business can be done. Highly recommend.A special mention to Isa and Jenine, both fantastic.

Lietta · 22 March 2024

★★★★★ 5/5

Trustpilot

Hats off to Molly and Shannon in Downend Andrews

Molly and Shannon in Downend branch have already proved we made the right decision choosing Andrews as our property agent over and over again. We were having our vacation in Paris and got into a troublesome situation while going to our next tenancy. They always made us rest assured that they will help us in this matter and they really did. They always went an extra mile beyond their job to help us solve the matters with our previous tenancy. Specially Molly kept the things in the track and was updating me and supporting me during a very bad day I was having in Disneyland. They always cared with a great humanity.We will never forget it. Hats off to them. You will be never disappointed of Andrews Downend and we will always choose them.

Nadeera · 22 March 2024

★★★★★ 5/5

Trustpilot

Won't feel disappointed with Andrews Westbury on Trym

Despite being very nervous as a first time seller, and especially selling under a POA, Claire and Ashley at the Westbury on Trym branch in Bristol made the whole experience smooth and pain free. Both kept me up to date with developments and were honest regarding the issues surrounding the house and how it would best be sold. I would definitely recommend Andrews as a Estate Agent for anyone considering selling a property. Many thanks to the both of you :)

Caroline · 19 March 2024

★★★★★ 5/5

Trustpilot

Andrews Estate Agents, Long Ashton

I have recently sold a property of a deceased relative through Richard lougher from the Long Ashton branch. Richard was fantastic. He is professional, knowledgeable, and very personable. We had the unfortunate situation of a 6 month delay due to probate, however Richard worked hard to ensure both parties remained updated on a regular basis and a successful sale was made. Andrews are available 6 days a week which is a bonus and Richard himself even contacted me on his day off on several occasions. Richard brings a fresh approach to estate agency.

Stephen · 19 March 2024

★★★★★ 4/5

Trustpilot

Monika

Monika is a shining star at Andrews and has helped me with the management of my property. She always responds very quickly and has been very helpful in addressing my concerns. I really appreciate the time she puts in to help me when needed. She has corrected a lot of errors made by other teams within Andrews who I have been less than impressed with. However because of her helpfulness and diligence she (and Tara) have made me decide to stay with Andrews where I otherwise might have left. Thanks Monika for all you do!

Maisie · 7 March 2024

★★★★★ 5/5

Trustpilot

Extremely good service from Andrews

I was looked after by Nick Woore, who was extremely responsive and professional. We originally agreed the sale in November, but unfortunately we lost our buyer. The original agreement then fell through but when we managed to sell our house Nick very kindly renegotiated with his seller and resurrected the deal. We have now exchanged contracts and everything is sealed. I would like to thank Nick for his communication throughout and would highly recommend the service.

Chris · 22 May 2024

★★★★★ 5/5

Trustpilot

Excellent Service from Andrews Estate Agents, Thanks to Connor Edney and James Hawkins!

I recently had the pleasure of working with Andrews Estate Agents, and I couldn't be happier with the service provided by Connor Edney and James Hawkins from the Reigate branch.Connor Edney's dedication, energy, and honesty truly made the entire experience pleasant and stress-free. From the moment we started working together, Connor demonstrated a remarkable level of professionalism and promptness. His understanding and reassurance throughout the process were invaluable. I felt heard and supported every step of the way. Connor's excellent service exceeded my expectations.James Hawkins also played a crucial role in our journey with Andrews Estate Agents. His promptness and proactive approach were commendable. James kept me consistently updated and went above and beyond to suggest properties that aligned perfectly with what I was looking for. In fact, the property we eventually fell in love with was one of James's recommendations. His proactive service made all the difference.Overall, I highly recommend Andrews Estate Agents, especially Connor Edney and James Hawkins, for their exceptional service, professionalism, and dedication to ensuring a seamless experience for their clients. Thank you both for your support!

Senay · 1 March 2024

★★★★★ 5/5

Trustpilot

Professional service

Shamiya was waiting for me at the property, and was friendly and informative. I did not put an offer in for the place she showed me as ultimately I decided it was too far from my kids school. This was no reflection on shamiya, who was very professional. When I booked the viewing, this was done with another colleague of Shamiya’ who was equally friendly and professional. I’d highly recommend this agency.

Natasha · 29 July 2024

★★★★★ 5/5

Trustpilot

Very good experience with Worc.Park branch

We had a very good experience with Andrews Worcester Park in Jan/Feb '24. Kinga and Sameer responded to our enquiry swiftly enough on the same day and we arranged a viewing. The viewing was relaxed and not pushy. Our questions were answered and the ones they didn't know they said they would work on. The process from previous experiences was welcome when completing their form and they were quick to respond once it was submitted. The follow up validation process online was good too. We managed to get good response, patience when needed and communication open at all times. Ben gave us a call too in their absence and was a little nervous about transfer deadline but once discussed he was supportive. A big thanks to Kinga for getting us a revisit to measure and assure ourselves of what we had previously seen and now we had signed. Happily recommend working with them and Andrews Worcester Park given this experience.

Brett · 24 February 2024

★★★★★ 5/5

Trustpilot

Great Property Management

It is my pleasure to recommend and thank Andrews Property Group and particularly Ms. Sydnie Chesley, Senior Portfolio Manager, and her team for handling the operational affairs of my property in South Croydon, London, UK.I have employed Andrews Management for 7 years and Sydnie is now my primary Property Manager. She displays great talents in conflict management with skill and experience in all areas of the housing business. Her sense of urgency to respond to us is very impressive, and she demonstrates an amazingly positive attitude in all situations, with my tenants and with me the Landlord alike.Curtis L. Howe, MBA, BEng (Hons)(Landlord)

Curtis · 24 February 2024

★★★★★ 5/5

Trustpilot

Andrews Lettings and Management

Andrews appear to have recently reorganised their operational structure for the lettings and management side of their business. A gret improvement. You are now easily able to contact relevant personnel direct, to discuss and resolve any issues. The individual personal service, help and advice offered by Jennifer Jones at their regional property services office in Headington, Oxford was first class. This involved several issues prior to Christmas period, where seperate call outs for both plumbing and heating, were dealt with promptly and efficiently, with the minimum of inconvenience for my long standing tenant. More recently, legal advice and help on a tenancy contract was given with equal professionalism.

Roger · 23 February 2024

★★★★★ 5/5

Trustpilot

I had a great experience with the…

I had a great experience with the estate agents at Andrews. Cat and Ed were incredibly helpful and responsive throughout the whole process. They took the time to answer every question and query I had with quick responses. I would highly recommend anyone looking for an estate agent and will certainly use their services again in the future!

Rhiannon · 1 June 2026

★★★★★ 5/5

Trustpilot

An estate agency that cares

As a tenant I have worked with Andrews for around 4 years and they have always been great to liaise with. My contact Michelle is great at responding in a timely manner and always does her best to support me as a tenant with any questions or concerns. Working with estate agencies can be really stressful but my experience with Andrews has always been a positive one.

Kate · 9 October 2024

★★★★★ 5/5

Trustpilot

Raluca has been the best property…

Raluca has been the best property management officer I have ever dealt with. As a tenant who had a rude letting agency. She has shown me that every tenant should be treated well and with dignity. She gives the best advice, very approachable and kind. It has been a pleasant experience since I started talking to her. She is a great asset to the company. An employee for keeps!

HEART · 30 August 2024

★★★★★ 5/5

Trustpilot

I met with Nicole Meikle at a property…

I met with Nicole Meikle at a property I have just been accepted on to rent. I found her to be extremely polite and easy to talk to, she is very professional in what she does and has made the process extremely easy for me, she gets back to me fast with any questions or queries I have with all the information I need etc. I’m extremely happy dealing with her. Thanks Nicole 😊

Chris · 23 May 2024

★★★★★ 5/5

Trustpilot

We recently had the pleasure of working…

We recently had the pleasure of working with Mukul Mehta, the Senior Mortgage and Protection Adviser at the Andrews London offices, for our remortgaging needs. Mukul was exceptional in helping us secure a fantastic mortgage rate. His efficiency and helpfulness made the entire process smooth and stress-free. We are extremely satisfied with his service and would highly recommend him to anyone looking for mortgage advice. Thank you, Mukul, for your outstanding support!

OLIVIA · 26 June 2024