Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotZero stars for Andrews Leasehold…
Zero stars for Andrews Leasehold Management SW team...have been trying to get a tenant's roof repaired since 12th February. We have left countless telephone messages, e mails, and have even a member of Andrews Lettings team has e mailed our our behalf, pleading for help. Shocking lack of service, empty promises and no results....STILL waiting for a response....
Judith · 28 May 2021
★★★★★ 5/5
TrustpilotThey have been great and helpful from…
They have been great and helpful from the first minute until the house was sold. We couldn’t be happier with their service. If I have another house to sell (I wish I do), I would definitely use them again.
Alvin · 17 August 2023
★★★★★ 4/5
TrustpilotWorking like o'clock
I have bought recently property with Andrews Property Group at Southfield branch in London , I can't thank enough to Pietro and Islandria , both they are very professional and working like o'clock , update with both side solicitors,vendor and the buyer .Thanks very much guys for a smooth sale .Regards Yasin
Inan · 5 May 2022
★★★★★ 5/5
GoogleMukul Mehta the Mortgage and Protection Adviser at the Kingsbury office has patiencely advise me on Help to Buy remortgaging with great solutions. I cant thank him more.
CLS · 16 April 2024
★★★★★ 5/5
GoogleVery positive view of Andrews. The estate agent's role in the buying process was smooth and I would use them again if selling or buying.
Jon · 16 June 2021
Agent replied · 15 June 2024
thank you for leaving us such a great review.
★★★★★ 4/5
GoogleGreat people, very helpful. Thoroughly recommend for service.
Price: Just the price of some of the services are high. It will do a world of good by the business owners to moderate the price, as per the current market.
S · 21 July 2023
★★★★★ 5/5
TrustpilotAbsolutely Amazing guys.
Absolutely Amazing guys.. I have enjoyed there service and I get what I wished for. They are efficient, helpful, friendly. Shout-out to Molly and Freya for there excellent customer service and helping mentality towards there clients.10/10 would recommend these guys...
Deena · 20 June 2023
★★★★★ 5/5
GoogleAmazing agency, very professional and helps to much.
Sorin · 16 June 2023
Agent replied · 15 June 2024
Hi Sorin Sirbu, thanks for sharing your experience with us.
★★★★★ 5/5
TrustpilotSeamless
Seamless , professional experience
Julian · 28 September 2023
Agent replied · 12 June 2024
Hi Julian, thank you for taking the time to write a five star review. I am really glad to hear it was a seamless and professional experience, thank you for sharing! All the best for the future, Laura.
★★★★★ 1/5
Trustpilotno shows no communication
Having organised a viewing for a property at 4.45 today and no one has showed and no one answered any calls.Very unfair seeing as I left work early and had to get a bus to and from the property. When’s the viewing was booked there was no left agreed. Very disappointed and unfair
Francesca · 29 December 2021
★★★★★ 5/5
TrustpilotThomas & the lovely team of the Andrews…
Thomas & the lovely team of the Andrews Southfield branch are not only very pleasant to deal with, but are also very professional & reliable partners for all administrative matters related to the of my property. Keep up your brilliant work!! 5 Stars*****
Ralf · 28 February 2023
★★★★★ 5/5
TrustpilotA very impressive service
Nancy from Andrews was early (like me!) at the viewing and came with all the necessary literature including "Key Facts for Buyers" which was great and more than I was expecting. She was knowledgeable, professional and friendly. A very impressive service!
Sara · 27 April 2023
★★★★★ 1/5
TrustpilotIf I could give 0 stars I would
If I could give 0 stars I would. The worst experience of my life. False advertisement of property and lies, lies, lies from start to finish!! I can’t stress this enough, please go with another estate agents! I can’t put into words how terrible the service I received from Andrews was. Look at the other reviews on here and AVOID!!!!!
Amy · 7 May 2020
★★★★★ 5/5
TrustpilotI would like to thanks everyone…
I would like to thanks everyone specially Isa for you help on each steps/process.It was really a nice and smooth movement for me.I din’t faced any problem starting from one day to till the date I moved into new home.
Sanjay · 17 May 2023
★★★★★ 5/5
TrustpilotThe experience was absolutely amazing
The experience was absolutely amazing. Paul in the Kingsbury office has been really supportive and has helped us through the process from the viewing to completion. The guys in the office are all really helpful and go out of their way to help.
Penny · 2 February 2023
★★★★★ 5/5
TrustpilotI dealt with isaac from redhill and…
I dealt with isaac from redhill and reigate branch as he has been brillaint. He was personable and friendly. He was very prompt with getting our offer put the the vendor. Communication was very speedy too, got our offer accepted and verified documents within about 3/4 working hours!
D · 20 July 2022
★★★★★ 5/5
TrustpilotAntonia met us at property for a…
Antonia met us at property for a viewing. She was very professional and welcoming. All questions were answered, and anything she was not sure of, she updated us as soon as she knew.We loved the property we saw.
Carole · 17 June 2023
★★★★★ 5/5
TrustpilotProfessional and polite
Andrew’s estate agents are very efficient and professional. The team (Nancy & Steven) are very polite over the phone and in person. Steven showed us round a property and he was welcoming and positive, he gave us all the information we needed. Great agents to use.
Emma · 30 August 2022
★★★★★ 5/5
GoogleMukul Mehta, my mortgage broker was extremely helpful. He went above and beyond my expectations with helping me purchase my new property.PositiveQuality
Rekha · 16 June 2021
Agent replied · 15 June 2024
Good afternoon Rekha Gohil, thanks for giving us a 5 star review!
★★★★★ 5/5
Trustpilotgreat pleasure to take this…
great pleasure to take this opportunity to thank Mr stephen who really helped introducing to the property. his experinced advice is of great help for me to make wise decisions. i am expecting the same in future as well. thanks a lot.
Harikumar · 14 January 2023
★★★★★ 5/5
GoogleVery good and friendly, showed my property to good tenants, very promptPositiveResponsiveness, Quality, Professionalism, Value
Shankar · 16 June 2022
Agent replied · 15 June 2024
thanks so much for leaving us a 5 star review!
★★★★★ 5/5
TrustpilotMolly Wachon delivers!
Molly Wachon, our Property Manager at St Johns Court, is very attentive, and definitely on top of the job.She does what she promises to do, which is all we can ask for in a Property Manager.
Jim · 8 July 2023
★★★★★ 5/5
TrustpilotNancy showed us two properties and was…
Nancy showed us two properties and was excellent from start to finish. Very professional, answered all our (many) questions and was making suggestions to our concerns. I would highly recommend nancy to anyone looking to buy a house! I hope to work with her again soon.
Nicola · 25 July 2022
★★★★★ 5/5
TrustpilotExcellent service so far!
Both Georgia and Claire have been so helpful and responsive. It's been a pleasure so far, on our first-time-buyer journey and I'm absolutely confident they'll get us over the finish line without a hitch. (No pressure!) Thanks guys...!
Elliott · 28 April 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.