Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBen Gordon - Professional Supportive, Assuring Experience
Ben Gordon Has been very professional and helping in all his dealings with us in our house search for rent. He paid attention to our specific requirements and offered us suitable properties to consider. He was very flexible on viewing times as per mutual availabilities, kept us informed through SMS and mails. He proactively communicate with us at all times and was very assuring. It was a very pleasant, supportive and reassuring experience for us. We are very thankful !
Kavita · 24 May 2022
★★★★★ 5/5
TrustpilotI have recently worked with Keli on a…
I have recently worked with Keli on a property sale, she has been really helpful and very responsive to calls and emails!
Darcy · 27 May 2023
★★★★★ 5/5
Trustpilot5 stars *****
The team, especially Lisa Bird-Parsons, worked so incredibly hard to support both our sale and our purchase via another agent.
Toni · 21 July 2023
★★★★★ 5/5
TrustpilotMolly
Thank you team for quick and good job with finding the property.
AnnA · 14 November 2024
Agent replied · 22 November 2024
Thank you, Anna! We're thrilled to hear you had a positive experience with our team. Enjoy your new home! Best wishes, Jake
★★★★★ 5/5
TrustpilotViewing Experience
Jennifer jones was very supportive and remained in contact till completion of the visit. A great experience
Mohsin · 23 August 2024
Agent replied · 23 October 2024
Thank you, Mohsin! We're thrilled to hear that Jennifer provided such excellent support and made your experience great. We appreciate your feedback!
★★★★★ 4/5
TrustpilotMolly Machon,as senior property manager…
Molly Machon,as senior property manager has really grasped the challenge of dealing with my mixed residential/commercial building in Bedminster.Her professionalism, hard work,and ability to liaise with tenants is much appreciated
Stuart · 12 December 2023
Agent replied · 12 June 2024
Hi Stuart, thank you so much for the positive review, fantastic to see Molly does a brilliant job looking after your block. If of course there is anything extra we could do to earn the full five stars, please feel free to drop your feedback to myself (Rhys) at RMessenger@AndrewsOnline.co.uk, many thanks.
★★★★★ 5/5
TrustpilotNicole was amazing she made me fall in…
Nicole was amazing she made me fall in love with the property couldn’t ask for a better sales woman
Consumer · 2 August 2023
★★★★★ 5/5
TrustpilotExcellent service
I had a very good experience with Andrew’s estate agent specially with Sandiya, she helped in finding the right property and was really helpful through the whole process.Thanks Sandiya 😀
Mark · 19 July 2022
★★★★★ 5/5
TrustpilotVery attentive to all my…
Very attentive to all my querries.Prompt in answering emails.Smooth transaction from processing of the property till the moving.And they don't forget to check after my moved.Thank you Andrews.
Amanii · 19 January 2024
Agent replied · 12 June 2024
Hi Amanii, thank you for the five star review. We know moving home can be stressful so it's great to see that the team were on hand to make it a smooth process for you! Thanks
★★★★★ 5/5
TrustpilotI had a fantastic experience with…
I had a fantastic experience with Elliot. His assistance was invaluable, providing quick responses that greatly enhanced the overall efficiency of our collaboration. Highly recommended!Thank you
Pakkan · 1 March 2024
Agent replied · 12 June 2024
Hi Pakkan, thank you for taking the time to leave us a five star review. Great to see Elliot provided you with a five star service! Thanks, Rhys
★★★★★ 5/5
TrustpilotSteve was very patient and kind to me…
Steve was very patient and kind to me and my family. He was very professional in showing us the property we went to view and we felt very welcomed.
Toyin · 27 August 2022
★★★★★ 4/5
TrustpilotGreat experience
Claire and Ashley were contactable and provided me with relevant information when needed. They were helpful in arranging viewing to our convenience. Great experience
Simi · 27 February 2023
★★★★★ 5/5
TrustpilotIsaac from Andrews Pleasant and Friendly
Isaac was very well mannered and showed us around the property with interest,, discussing the various features. He was punctual for tje appointment andIt was a pleasant experince dealing with him
Charles · 25 May 2022
★★★★★ 5/5
TrustpilotGreat customer relationship from…
Great customer relationship from Shannon Bird, very caring and supportive.No delay or waste of time quite punctual.Thanks
Ndubuisi · 15 August 2024
Agent replied · 24 August 2024
Thank you, Ndubuisi! We're thrilled to hear about your positive experience with Shannon. Your feedback is greatly appreciated.
★★★★★ 5/5
TrustpilotBest services
One of the staff NICOLE MEIKLE she’s the bestest concelt I met , she give all her effort to us.thanks for andrews property group for the best service.
Atheek · 15 January 2024
Agent replied · 12 June 2024
Hi Atheek, thank you for the five star review. That certainly is high praise for Nicole, which of course is really pleasing to see. Thanks again for the feedback. Rhys
★★★★★ 5/5
TrustpilotFantastic service from start to finish-…
Fantastic service from start to finish- the whole process of working with them has been a delight. Thank you for everything
James · 4 June 2024
Agent replied · 12 June 2024
Hi James , Thank you for the five star review. It is great to hear that the team have provided fantastic service from start to finish. Thanks , Lisa
★★★★★ 5/5
TrustpilotGreat first experience
We signed up to Andrews with Stephen Edwards who was really efficient and helpful. a week later we were shown around a property by Nancy Henley, she was waiting outside to greet us. She was really helpful and friendly and made sure we knew the next steps to take if we wanted to make an offer. Any questions we had were answered quickly and would recommend these guys
Teaching · 26 June 2023
★★★★★ 5/5
TrustpilotTop service
Shoneil was exceptionally helpful in facilitating tenancy arrangements, efficient, fast and responsive in coordinating between myself and landlord. Really helpful.
A · 26 June 2023
★★★★★ 5/5
TrustpilotAndrews provide a fantastic service
Andrews provide a fantastic service, their staff are kind and caring and a cut above other estate agents. The staff have shown great empathy and they really seem to care about their clients and their outcomes. They are by far the best Estate agent I have had the pleasure working with. From start to finish they have been brilliant. Their mortgage team are extremely knowledgeable and are able to explain things clearly and concisely. Its a pleasure to work with them and I will continue to do so moving forwards. I would recommend their service to all my friends and family.
Nathan · 24 March 2022
★★★★★ 5/5
TrustpilotGood professionals
Issy at downend was prompt, and seemed very down to earth and easy to talk to. Good service
Rahim · 24 July 2024
Agent replied · 24 August 2024
Thank you, Rahim! We're thrilled to hear that Issy provided prompt and friendly service. Your feedback is greatly appreciated!
★★★★★ 5/5
TrustpilotMy purchase through Andrews at the cheam branch
My purchase through Andrews at the cheam branch.Steven was always very prompt at replying to my emails and phone calls and chasing different queries.
Nicola · 13 February 2023
★★★★★ 5/5
GoogleSumita was excellent. Very prompt and professional
Pradeep · 16 April 2024
★★★★★ 1/5
TrustpilotAwful Awful Awful
Awful Awful AwfulI am not even a direct client but part of a chain and without doubt every hold up has been Andrews and as soon as their client uses DC Law - well we are in a land of no hope!!! AWFUL
T · 11 October 2022
Agent replied · 12 June 2024
I am sorry for you experience with Andrews.We became aware of challenges with some customers experience and addressed these as quickly as we could with our conveyancing partner.These issues were exacerbated by a peak of demand in conveyancing during 2022, compounded by behaviour changes during and after Covid lockdowns. I am sorry that this impacted upon your chain.Carl HowardGroup Chief Executive
★★★★★ 5/5
TrustpilotThe team work good and useful monika is…
The team work good and useful monika is helping us all the time !🥰
27386369 · 20 September 2024
Agent replied · 23 October 2024
Thank you for your kind words! We're thrilled to hear that Monika has been so helpful. Your satisfaction is our priority.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
