Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProfessional and always there to help…
Andrews estate managers are nothing short of professional. It would not have been possible for me to elevate from being a tenant to a house owner without their support and continuous advice. Special thanks to Gurmit Kaut - my property manager and Russell - my mortgage advisor, who rooted for me throughout the process of acquiring my first property.
Odion · 23 September 2025
Agent replied · 24 September 2025
Dear Odion Udebhulu, Thank you for your wonderful review! We're thrilled to hear about your positive experience with Gurmit and Russell. Your recommendation means a lot to us. We look forward to assisting you and your loved ones in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotBen was welcoming and friendly and gave…
Ben was welcoming and friendly and gave the tour of the place with a great energy. Great experience!
Shivangi · 19 August 2026
Agent replied · 23 September 2026
Hi Shivangi, Thank you for your wonderful feedback! We're thrilled to hear that Ben made your experience enjoyable with his welcoming and energetic tour. We appreciate your kind words and look forward to seeing you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotBrilliant agents ✨
Jake, Cat and Keith at Andrews have been exemplary throughout the selling process. I cannot recommend them highly enough. They were incredibly professional but more importantly genuinely invested in the outcome and showed great care and kindness from start to finish making a stressful time as easy as humanly possible. 1000 out of 10. Brilliant and lovely team.
Naomi · 7 October 2026
Agent replied · 10 October 2026
Dear Naomi,
Thank you for your wonderful feedback! We're thrilled to hear that Jake, Cat, and Keith made your experience so positive. Your kind words mean a lot to us, and we're grateful for your recommendation. We look forward to assisting you again in the future.
Best regards,
Andrews Head Office Team
★★★★★ 5/5
TrustpilotLetting
Ella has been really helpful throughout the entire experience - great communication and helpful advice, regular updates and support.
Becca · 8 August 2026
Agent replied · 23 September 2026
Hi Becca, thank you for your wonderful feedback! We're thrilled to hear that Ella provided excellent support and communication. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future!
★★★★★ 5/5
TrustpilotDaryn + Andrews Property Group
Daryn from Andrews Property Group was a consummate professional and a very helpful guide. 5 stars.
Theo · 20 August 2026
Agent replied · 23 September 2026
Thanks for the feedback, Theo. It's great to hear that Daryn provided you with professional and helpful service.
★★★★★ 5/5
TrustpilotAmazing communication and help from the…
Amazing communication and help from the team at Andrews (Downend). Rebekah has been delightful during my process of looking for a property and helping me find the perfect place!
Georgie · 19 May 2026
Agent replied · 5 June 2026
Hi Georgie, thank you for your wonderful review! We're thrilled to hear about your positive experience with Rebekah and our team at Andrews Downend. We're glad we could assist you in finding the perfect place. Your feedback is greatly appreciated! Best wishes , Lisa
★★★★★ 5/5
GoogleThank you so much for Andrew’s agency in Kingsbury office. Specially I would like to say thank you to Sumita Jolly, and Zubear Hassan. The service from the team was professional, attentive, and incredibly supportive. Sumita was very patient with great communication skills. She even introduced a construction company for me ready to use after finishing the purchase. The entire process was very smooth and stress-free. Thanks again for Sumita Jolly.
Q · 16 April 2025
Agent replied · 10 December 2024
Thank you for your kind words! We're happy to hear that Sumita and Zubear provided exceptional service and made your experience smooth and stress-free. We appreciate your feedback and look forward to assisting you in the future! Best wishes, Jake
★★★★★ 5/5
TrustpilotThe best estate agent by a mile
I've used Andrew's in the past and I've always found them a lot better than most other estate agents so they were my preferred choice and they did not disappoint me. Originally Dan came round to look at my property and he was friendly, informative, trustworthy and helpful. I knew straight away that I would be using Andrew's after our appointment. He made everything so easy. My house went on the market and was snapped up straight away, at a price I was more than happy with. Isabelle was great with communication and very helpful during the viewings and I never had to chase anyone for anything. I honestly felt like I was in such good hands that I didn't even give anything a second thought.After the property was let I dealt with Molly and Isobelle and they were both so lovely and amazing at their jobs. Andrews definitely knows how to employ brilliant staff and they are all a credit to the company. I couldn't recommend them highly enough and will definitely be using them again anytime I need an estate agent.
Shelley · 4 December 2024
Agent replied · 23 December 2024
Thank you, Shelley! We're thrilled to hear about your positive experience with Dan, Isabelle, Molly, and Isobelle. Your kind words mean a lot to us, and we're delighted to have been of service. Looking forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleAs first-time buyers, I and my wife have used Andrews Kingsbury services to buy a property at Colindale. We found Zubear and team first class and are brilliant. They listened to our needs, communicated effectively, and coordinated seamlessly with the broker, solicitor, and seller. Their support made the process much smoother, and we are very grateful for their excellent service. Highly recommend Andrews for anyone looking to buy a home!
Anthony · 16 April 2025
Agent replied · 16 April 2026
Thank you, Anthony, for your wonderful review! We're thrilled to hear that Zubear and the team provided excellent service and made your first home-buying experience smooth. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Enjoy your new home! Best wishes , Lisa
★★★★★ 5/5
TrustpilotAndrew’s were always proactive with…
Andrew’s were always proactive with communication, there after sales support was exceptional, helping me to understand what our Solicitors and our buys solicitors were arguing about, big shout out to Nick W for all of your support and help
N · 17 February 2026
Agent replied · 23 February 2026
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our team, especially Nick Woore in our Downend Branch . Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
Trustpilot30 years of great service.
Andrews have been managing my property for around 30 years and I've been very satisfied with their service during that time. They are always efficient, reliable and professional, advising me in a timely manner of any problems my tenants may have and what will be involved (time and cost) in putting them right.They have also found replacement tenants when necessary very quickly, so my property has very rarely been empty.Sarah Newman is my current contact and is excellent, and all agents I've worked with over the years have all been very professional too.Highly recommend Andrews.
Fraser · 27 November 2024
Agent replied · 12 June 2024
Hi Fraser, thank you for the review and thank you for continuing to trust us with your property needs over the last 30 years. It's also brilliant to see that Sarah has always been on hand to assist you whenever required. Thanks again, Rhys
★★★★★ 5/5
TrustpilotThank you James Connor…Wallington branch
James came round to the property and advised me what I could get for my house, from the first meeting I felt confident that he would help me sell my house. James kept me updated on each step of the process and took 8 weeks from offer to completion. He chased up the solicitors to ensure the sale went smoothly, James is very professional and friendly, with great customer service would highly recommend James to help sell your house. Thank you James.
Miss · 5 November 2024
Agent replied · 22 November 2024
Thank you, We're thrilled to hear about your positive experience with James. Your recommendation means a lot to us. Best wishes in your new home , Lisa
★★★★★ 5/5
TrustpilotExceptional Service from Zyad at Andrews - Highly Recommended!
I recently had the pleasure of working with Zyad, a lettings consultant at Andrews, to find a house to rent in Bath, England. From the very first viewing to the final steps of the letting process, Zyad was incredibly helpful and professional.Zyad’s knowledge of the local market and his keen eye for detail made the entire experience smooth and stress-free. He was always available to answer my questions and provided valuable insights that helped me make informed decisions. His friendly demeanor and willingness to go the extra mile truly set him apart.Thanks to Zyad, I found the perfect home that meets all my needs. I highly recommend Zyad and Andrews to anyone looking for a reliable and dedicated lettings consultant. Thank you, Zyad, for your outstanding service! - Preston
Preston · 29 October 2024
Agent replied · 22 November 2024
Thank you, Preston, for your kind words about Zyad. We're thrilled to hear he provided such excellent service and helped you find the perfect home. Your recommendation means a lot to us! Best wishes , Lisa
★★★★★ 5/5
GoogleWe recently bought our property through an Estate Agent, and Mr. Benga was absolutely fantastic throughout the whole process. He was professional, patient, and always quick to respond to our questions. Buying a home can be stressful, but Mr. Bango made everything smooth and easy. Highly recommended!
Wan · 16 November 2025
Agent replied · 16 April 2026
Thank you, Wan nie Koh, for your wonderful feedback! We're thrilled to hear about your positive experience with Benga. Your recommendation means a lot to us, and we're glad we could make your home-buying process smooth and easy. Congratulations on your new home! Best wishes , Lisa
★★★★★ 5/5
GooglePurchased a property with this estate agent in Kingsbury. The whole process from viewing to finalising the deal is super smooth and straightforward.
There are a few bumps on a road with the seller, but Faysal is very helpful and supportive. He chased the seller everyday and understood the buyer’s position really well. It is definitely one of the best estate agents that I have come across.
Jimmy · 16 April 2025
Agent replied · 16 April 2026
Thank you, Jimmy, for your kind words and 5-star rating! We're thrilled to hear that Faysal made your experience smooth and supportive. Your feedback is invaluable to us. If you need any further assistance, feel free to reach out. Enjoy your new property! Best wishes, Jake
★★★★★ 5/5
TrustpilotI recently had the pleasure of working…
I recently had the pleasure of working with Emily and Sophia from Andrews to sell my flat, and I couldn't be happier with the experience. From the very first meeting, they demonstrated professionalism and a deep understanding of the local market.Their marketing strategy was impressive, showcasing my property beautifully and attracting a lot of interest. Throughout the process, Emily and Sophia kept me informed and provided valuable insights, making the entire experience smooth and stress-free.Thanks to their expertise, my flat sold quickly and at a great price. I highly recommend Andrews to anyone looking to buy or sell a property. They truly go above and beyond for their clients!
Elen · 19 October 2024
Agent replied · 23 October 2024
Thank you, Elen! We're thrilled to hear about your positive experience with Emily and Sophia. Your kind words and recommendation mean a lot to us. Congratulations on the successful sale of your flat! Best wishes , Lisa
★★★★★ 5/5
GoogleI recently had the pleasure of working with Sumita from Andrews during the purchase of my property, and I couldn't be more satisfied with the entire experience. Sumita was incredibly professional, knowledgeable, and attentive to every detail throughout the process. She guided me with patience, answered all my questions thoroughly, and made the entire transaction seamless and stress-free.
I highly recommend Sumita and the Andrews team
Paul · 16 April 2025
Agent replied · 10 November 2024
Thank you for your feedback Paul. It's great to hear that Sumita helped make your buying experience a smooth one. We appreciate your recommendation. Enjoy your new home!
★★★★★ 5/5
GoogleWe had a great experience with Andrews in Barnet. From the viewing to the paperwork, everything was handled professionally and efficiently. Lorna was fantastic throughout, she was polite, clear, and always quick to respond. She explained everything in detail and made the whole process really straightforward. We’re very happy with how everything has gone. Thank you, Lorna!
Abs · 16 July 2025
Agent replied · 16 April 2026
Thank you, Abs Shaid, for your wonderful feedback! We're thrilled to hear about your positive experience with Lorna and our team in Barnet. Your satisfaction is our priority, and we're glad we could assist you efficiently. We appreciate your kind words and look forward to serving you again! Best wishes, Jake
★★★★★ 5/5
TrustpilotGood Experience
Rebekah was very friendly, accommodated us on short notice to view a property, and was able to answer any questions we had.
Adam · 30 May 2026
Agent replied · 5 June 2026
Dear Adam,
Thank you for your wonderful feedback! We're thrilled to hear that Rebekah provided you with excellent service. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotHighly Recommended...
Highly Recommended...Shout out to Emma Mussert who was an absolute star. It's great to deal with somebody who goes out of their way to 'own' issues and ensure a resolution. We all know the frustration of dealing with solicitors who don't tend to talk to each other but rely upon slow communication instead Emma constantly went out of her way to push the parties and was a great help.Bonus that she is friendly too!Would use Andrews again.
Colin · 4 November 2024
Agent replied · 22 November 2024
Thank you, Colin! We're thrilled to hear about your positive experience with Emma. Your kind words mean a lot to us, and we're glad she could assist you so effectively. Best wishes , Lisa
★★★★★ 5/5
TrustpilotPositive feedback about Shannon at Downend branch
It has been a pleasure renting a property with Andrew.Shannon at the Downend branch has been amazing and has communicated with us quickly with all the information throughout the process, answering any queries we had.We are greatly looking forward to renting with Andrew for the foreseeable future.Shannon is exactly how I imagine an estate agent should be. She's excellent at communicating and very proactive in chasing people and getting issues resolved.Shannon was able to understand our needs and fulfil our expectations.She fought the price on our behalf and was always eager to answer our questions in short timing, always with a smile in her face and a very good attitude.I would like to strongly recommend to approach Shannon who is working in Andrew estate agent at Downend branch to all my friends for Lettings.
Shainy · 4 September 2024
Agent replied · 23 October 2024
Thank you, Shainy! We're thrilled to hear about your positive experience with Shannon at our Downend branch. Your kind words and recommendation mean a lot to us.
★★★★★ 5/5
GoogleWe used Andrews to let out our flat and were pleasantly surprised of their gentle and professional approach.
Bobby and especially Tara were amazing and supported the communication line really well during the whole process.
Answered promptly to any of our concerns during the tenants selections.
Their fees were clear and reasonable.
Very please with professionalism of the team.
Would recommend using to anyone!
Max · 16 April 2025
Agent replied · 26 August 2024
Hi Max, thank you for the five star review. Amazing to see that Bobbie and Tara provided such an excellent service to you. Thanks, Rhys
★★★★★ 5/5
TrustpilotMonika Lami
Monika Lami - property manager at Andrews in Barnet has been an absolute treasure for me and my family in the last 3 years. Any issues, no matter how big or small was taken seriously and followed up promptly with consideration to our needs and circumstances. I could feel Monika cares for us to live peacefully and comfortably and this is priceless. Having someone like her is a great asset for every company but more importantly for all the clients of Andrews.
MRS · 30 August 2024
Agent replied · 23 October 2024
Thank you, Mariana, for your kind words. It's great to hear that Monika has been there to support you and your family with any issues in the past few years.
★★★★★ 5/5
TrustpilotExcellent service from Shamiya!
My viewing was memorable, largely due to the friendly, enthusiastic and knowledgeable young lady, Shamiya who showed me around. Shamiya happily listened to my moans about how difficult and stressful it has been trying to find a new home, she seemed genuinely caring & empathetic around my current circumstances and seemed really quite happy that I appeared pleased the home seemed really suitable for myself and my son. I feel Shamiya has been an excellent representative for the company, showing her passion and genuine caring nature toward me as a client.I think this young lady will serve this company well and I wish her much luck for her future career...Please give her a pay rise! We need more young people with this positive and enthusiastic attitude in this world. Thank you Shamiya.
Samantha · 27 August 2024
Agent replied · 23 October 2024
Thank you, Samantha, for your kind words about Shamiya. We're thrilled to hear she made your viewing experience memorable and positive. We'll be sure to pass along your praise to her. Best wishes in finding your new home!
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