Allen Goldstein London reviews

★★★★★ 5/5

Google

I had recently rented out a property from Allen Goldstein through agent Mark and have to admit everything, right from the initial process to the final stage was done smoothly and very quick. The staff at Allen Goldstein especially Shyrelle, was remarkable in supporting us throughout, even till today they are assisting us with doubts which I find is amazing for what they do. Every time there is constant communication where they ensure needs are met, act quick to maintenance queries and knowing that they are there, makes us as tenants happier to live here every day. Since we're new to renting a property, they really helped and guided us through the steps. We're lucky and thankful to have met these agents and would recommend anyone out there looking for a property to go through Allen Goldstein! <3

Donald · 11 November 2023

★★★★★ 5/5

Google

Chris did his research and took the stress out of looking for a property at a time in which I was under a lot of pressure. He took his time to show me around various properties and showed a genuine interest, taking into consideration all the factorsame that I was looking for in a new home as well as the location. He asked questions and answered my queries, taking me through the application process slowly. Chris is down to earth and communicates with his clients effectively and made my whole experience of property searching a lot less daunting.

Sharmin · 12 November 2016

★★★★★ 4/5

Google

My friends and I were rushing to find appropriate accommodation for our next year at university when we came across this estate agent. The proceedings were quite quick and deadlines were adjusted when needed, there was a lot of leniency. However, there were some issues with getting floor plans and amended contracts but it was successful in the end and we have now secured a place for our second year. Big thanks to Chris for all his help!

Taniya · 12 November 2017

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️ I recently had the pleasure of working with Lui to find my new home, and I couldn’t be happier with the experience. From the start, Lui was incredibly responsive and efficient, always replying to my messages promptly and addressing any concerns I had. I highly recommend Lui to anyone looking for a reliable and efficient housing agent. Thank you for your outstanding service!

Wenkang · 12 August 2024

★★★★★ 5/5

Google

With Lui's help, my friend and I rented a flat.The communication between us was very efficient.As an international student, it was very helpful for us to be able to do all of our viewing and renting online, and Lui was very patient in answering all of our questions and trying to solve any concerns we may have had. 很有耐心的一个机构。

Ziyi · 11 October 2024

★★★★★ 5/5

Google

We had a fantastic experience with Amz and the team at Allen Goldstein. We found our flat on a Friday, had a viewing the next Monday, and were able to secure the flat by the end of the week. Their team moves extremely efficiently and transparently, and kept us in the loop the entire time. I highly recommend Amz and Allen Goldstein, and would happily use them again!PositiveResponsiveness, Professionalism

Alex · 11 November 2020

★★★★★ 5/5

Google

This Agency is very reliable, especially when you are a newcomer in the country and you have difficulties to trust agencies with the required deposit. The agent we worked with is Fatih Cetin. Even though he is young, he is very knowledgeable in what he is doing and he never ignores a phone call or text. He makes his clients feel like a priority. I would recommend Allen Goldstein to anyone with no doubt.

Marina · 12 November 2018

★★★★★ 1/5

Google

Very poor agency service, constantly problems never solved with the Wi-Fi in the house, and if you complain they just kick you out from the house. Very not nice experience.

Jos · 16 February 2026

★★★★★ 5/5

Google

Looking for a flat in London is a hectic process that too from outside UK. With the help of Allen Goldstein and with someone so efficient and friendly agent like Mark, my search for flat was so easy. On time replies and helping me with my guarantor process I'm so thankful for them. Highly recommend them if any looking for a property to rent. THANKS MARK and Allen Goldstein team.

Chandan · 11 November 2023

★★★★★ 4/5

Google

Very good experience with Allen Goldstein when renting a flat. They are very efficient and help you along the way. As a student coming from abroad during the covid pandemic they have really made it as smooth as possible to move in in thoses conditions. Special thanks to Hue who has done hisbest to assure I was satisfied and had all I needed.

Sophie · 11 November 2020

★★★★★ 5/5

Google

Team was accommodating to our requirements and concerns and got everything sorted very quickly even when I was out of the country. Communications were quick and efficient which made me more comfortable with working with Mark and the Allen Goldstein team. Very happy with our apartment and the ease of the process working with Allen Goldstein

Ibilola · 12 August 2024

★★★★★ 5/5

Google

Super helpful with getting me into a place, smooth communication and very patient during the referencing process. Would recommend

Levi · 16 March 2026

★★★★★ 5/5

Google

I rented a house from this company. At first, they were very polite and helpful while showing the house, and they continued to assist throughout the entire process. Even after I moved in, their support didn’t stop. It was a pleasure working with them. I highly recommend them to everyone. Thank you!

Mehmet · 23 April 2025

★★★★★ 1/5

Google

Terrible agency. Stay away. They let out a flat where the boiler wasn't working from day one of the tenancy. When a call out was made at the weekend on Saturday I was told that it was not an emergency and not having ANY heating/ hot water during Winter with a 3 year old living in the house didn't classify as an emergency so the contractor would only be sent on the Monday, which they then did.

Suha · 15 March 2024

★★★★★ 1/5

Google

Update - we won our dispute with Allen Goldstein via the deposits company, with them returning 100% of our money back. Allen Goldstein will remain the worst letting agent I have used - EVER., , Very sad that after returning the house to a better state of cleanliness then we moved in, to be now charged nearly £200 cleaning fees for leaving the oven in the same standard as when we moved in is ridiculous. Especially as they are choosing to disregard their inventory - we also have had to chase Bodrul every time for a response. Until this incident, Shyrelle has gone above and beyond to help us. This comes as no surprise as they informed us the landlord would fix the broken back door leading into a dark alley and fix a mould issue that occured before we moved in- this never happened. This whole issue was been so stressful I would advise everyone to stay away from this company.

Caia · 11 November 2023

★★★★★ 5/5

Google

On the whole they are very professional. Amz is very passionate and hard working. I appreciate they have a difficult job - My only recommendation is that they focus more on their comms with new tenants. The more information that is provided early on improves the relationship between the agent and tenants, and between the tenants themselves.

Elliott · 11 November 2020

★★★★★ 5/5

Google

Great experience and fast service. Amz was very helpful and responsive, even after work hours. Really happy with the quality of the accommodation and reasonable price for the product. Convenient as bills are included and Amz was able to tailor my contract to my needs. Thank you, and would definitely recommend.PositiveResponsiveness, Professionalism

Karen · 11 November 2021

★★★★★ 5/5

Google

Mr. Islam has been very helpful in helping us to settle down, from viewing, contract signing to move-in date and glad that we got a lovely flat in a really good area from Allen Goldstein! The admin team is also responsive. Don't hesitate to give them a visit / a call to check their great property collection in London!

Wiwit · 25 November 2019

★★★★★ 5/5

Google

Mr. Islam has been very helpful in helping us to settle down, from viewing, contract signing to move-in date and glad that we got a lovely flat in a really good area from Allen Goldstein! The admin team is also responsive. Don't hesitate to give them a visit / a call to check their great property collection in London!

Wiwit · 12 November 2019

★★★★★ 5/5

Google

Our agent Amz was very friendly, professional and always available to answer any questions that we've had (and as students renting a flat privately for the first time, we've had a lot!). The repairs that we requested in the flat were done promptly, and free of charge as well. All in all super positive experience with the agency.

Ida · 12 November 2019

★★★★★ 5/5

Google

I had a great experience cooperating with Allen Goldstein Limited. Hue was my real estate agent, and he was extremely professional, responsive and helpful. I would highly recommend working with Hue because he is always calm, easy to talk with, and he gives very innovative solutions to the issues.

A · 11 November 2021

★★★★★ 5/5

Google

We have just moved to London , and we were a little bit scared about the real agency and about renting an apartment but with Chris every was so easy. We didn´t have any problem, the property was exactly like the photos and the location too. Chris was very attentive and thanks of him everything go well.

Carolina · 12 November 2018

★★★★★ 5/5

Google

Chris has been by far the most helpful agent I have ever dealt with in London, He was honest and straightforward, and made sure to let us know everything that we would need to provide to put our best foot forward to the landlord. 5 stars! Thank you very much Chris, all of your help is much appreciated.

Shelton · 10 January 2018

★★★★★ 5/5

Google

Thanks to Mark and Shyrelle we found our new home in central London. They were easy to contact and responded fast to our questions. The move in process went smoothly. Would recommend Allen Goldstein to everyone else!

Nami · 11 November 2022