Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.
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5/5
GoogleMy husband and I had a very wonderful experience dealing with the Leaders Portsmouth branch team. Special shout out to Robert and Chloe. They were very friendly, efficient and absolutely responsive to our requests. We are very elated with the service provided. We would definitely recommend working with them. Keep doing an awesome job.PositiveResponsiveness, Professionalism
Stacy Β· 18 June 2021
Agent replied Β· 17 June 2024
Hi Stacy Ann Foster Hibbert,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Portsmouth. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
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5/5
GoogleAmy has been extremely helpful with my recent house purchase. I would have no issues recommending Amy and her fellow workers at the Portsmouth Northend Branch of Leaders.
Kevin Β· 18 February 2024
Agent replied Β· 17 June 2024
Dear Kevin Spencer
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleHonestly I canβt be more happy with Leaders! They literally saved me!
When I called them for the first time and explained my situation (which is not good at all), they wrote down my details. They said that when they have a suitable property for me, they will call me. I did not have high hopes because many other agencies took my information and did not call even once! But not Leaders! Every time they had something suitable for me they called! They even helped me rent a property. Everything was so quick and easy with them. I am grateful to have met them! They literally saved me!
Real professionals!
Rozzy Β· 18 June 2022
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5/5
GoogleOur Property Company Suhu Properties Ltd have used the Leaders North End office for over 15 years to find tenants for our properties.
The latest let they have arranged was as usual fast, efficient & thorough & we are glad to say we would continue to recommend Leaders Letting to other property companies in the Private Rented Sector.
Hugh Β· 16 December 2024
Agent replied Β· 23 December 2024
Dear Hugh Pead
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI've used 3 different letting agents over the years but Yvonne in North End is by far the best. Responds to communications and keeps in touch.
Lou Β· 19 March 2024
Agent replied Β· 17 June 2024
Dear Lou Beady
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleSarah has been absolutely amazing,put our minds at rest as we had a house fire,and was very professional and found us our home
Zara Β· 5 August 2025
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5/5
GoogleIt was indeed a pleasant and easy experience. Always ready and available to help and guide me. And very polite and approachable staffs. Thank you so much. You made the process so easy and fast for me.
Franklin Β· 18 June 2023
Agent replied Β· 17 June 2024
Dear Franklin
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI am more than delighted to have been referred to use leaders Lettings, everything was smooth from the very beginning till I got my keys in less than 2weeks of reaching out to them, Sarah of Portsmouth branch was super sweet and helpful, she kept me and my husband informed throughout the whole process . A very nice letting agent.
Taofeeqat Β· 3 November 2024
Agent replied Β· 10 November 2024
Dear Taofeeqat A
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleRented a house with leaders Sarah was lovely , and helped with everything
Brandon Β· 17 October 2024
Agent replied Β· 10 November 2024
Dear Brandon Mcpherson
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleBrilliant team, dealt with Joe mainly but all very helpful friendly and professional. Would definitely recommend π β¦
Hayley Β· 16 September 2025
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5/5
GoogleHave been dealing with Alistair Connor and am very impressed with his professional attitude and the help he has been in securing a tenancy through Leaders. He has responded to all my requests within timescales and is always a pleasure to deal with. Highly recommended Alistair and the service he has provided..Many thanksPositiveProfessionalism
Mark Β· 18 June 2021
Agent replied Β· 17 June 2024
Hello Mark Harrison
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
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5/5
GoogleI've been with Leaders for about a month now and find them really helpful and friendly. My agent Ali was so understanding with my circumstances that he went above and beyond to get me the place I'm going to move. Couldn't ask for a more experience friendly polite person. Will definitely recommend Leaders.
Germaine Β· 18 June 2021
Agent replied Β· 17 June 2024
Hi Germaine Murray,
Thank you for the great review of our Leaders Estate Agents Portsmouth team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
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5/5
GoogleMorgan has been really helpful. This is the first time my sister and will rent a property, we didnβt really know what to do but Morgan made it so easy by providing assistance. He was nice, polite, friendly, and always ready to answer all our questions.
Aminat Β· 18 June 2022
Agent replied Β· 17 June 2024
Dear Aminat,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleIt was beautiful experience with leaders;:
Very helpful and very professional::
Thankyou leaders
Lukman Β· 16 March 2026
Agent replied Β· 16 April 2026
Dear Lukman Hussain
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleEveryone is very helpful and understanding, most especially Robert, Annie, and Katie. Despite us being busy at work, they still patiently wait for us and answer all our queries
Paul Β· 20 November 2023
Agent replied Β· 17 June 2024
Dear Paul Basit
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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2/5
GoogleNot a good experienceβ¦
We were looking for a house to rent but the record they do about us are not the best... the colleague scheduled a visit to the house but as he knew that we were part time we already felt a bit of "contempt"... we didn't like the house because was to dirty, but in the end the estate agent never let us know about any information of final decision, even he didnβt responded to the email that was sent. ( but the other agencies gave always the final decision being a yes or a no we always receive a call or an email from the agencies)
You shouldn't evaluate a person just because he's part time, there is no humanism in this company.
Marta Β· 22 August 2023
Agent replied Β· 17 June 2024
Dear Marta Costa,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
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5/5
GoogleWould just like to thank leaders estate agents for all the hard work especially Kelsie who was absolutely amazing at her job she knew what we was after and found our new special home
Neil Β· 18 June 2023
Agent replied Β· 17 June 2024
Dear Neil,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleCannot fault these guys finding me a place to live, especially Sarah! She has been amazing and so patient with me finding the perfect home.
Corinne Β· 19 January 2024
Agent replied Β· 17 June 2024
Dear Corinne Golding
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleCanβt praise and thank Michael and the team at Leaders in Portsmouth enough. They have been both professional and sensitive in helping us to deal with the process of selling my late mother-in-laws home. They have made the experience as painless and straightforward as possible. Great servicePositiveResponsiveness, Quality, Professionalism, Value
Jane Β· 18 June 2021
Agent replied Β· 17 June 2024
Dear Jane Taylor,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Portsmouth. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
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5/5
GoogleRosie was really useful at chasing down previous uncooperative estate agents and sorting us into a house. Rob and Zoe have all been really friendly and helpful.
Tiernan Β· 20 November 2023
Agent replied Β· 17 June 2024
Dear Tiernan Mccarthy
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleSmooth/ quick process, spot on communication, overall a very pleasant experience me and my partner had with Leaders!!
Highly reccommend leaders professional team! Many thanks to Robert Comerford who has been our perfect guide all the way and offered us time and patience!
Annamo23 Β· 18 June 2022
Agent replied Β· 17 June 2024
Dear, Annamo23 Xoxo, we are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
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5/5
GoogleAbsolutely stellar service - very patient and understanding
Oscar Β· 2 April 2026
Agent replied Β· 16 April 2026
Dear Oscar Mike, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
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5/5
GoogleWorked with Michael and Irene on buying our home, absolutely 5 star service. They we very helpful when we ran into issues with our solicitors chasing them on our behalf more than once. Would highly recommend using Leaders to buy a home. They are amazing.PositiveResponsiveness, Quality, Professionalism
Leigh Β· 23 October 2021
Agent replied Β· 22 October 2024
Hi Leigh, thank you for taking the time to leave a review for us at Leaders Estate Agents Portsmouth. We're happy that Irene and Michael were able to meet your expectations!
Kind regards
Customer Care Team
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4/5
GoogleThe Leaders office in Portsmouth have been extremely helpful in getting me and my family rehoused into a wonderful and very accommodating home, on a short time frame. Rob at the North End office helped us process our application super fast and the other estate agents we were put in contact with were also super helpful, very fast replies via email and phonecall- all very friendly and professional and allowed the stress of moving house to be more enjoyable.
Beth Β· 23 July 2023
Agent replied Β· 17 June 2024
Dear Beth Smith
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.