5/5
Excellent service delivered in a friendly professional manner.
We were arranging a letting from 100 miles away, which had the potential to be fraught with difficulties. However, right from the first telephone conversation with Sophie, we were supported through the process. She accompanied us on two of the viewings and took time to answer our many questions. She was extremely accommodating and made us feel that she understood how important it was to us that we found the right flat. Her friendly manner made us feel comfortable. At the end of the day, when we made an offer, she phoned us to let us know that there was no immediate response from the landlord, rather than leaving us to speculate about what had happened on the long journey home, demonstrating her sensitivity to our circumstances and her professionalism. We really appreciated it. With the support of the staff at Anthony Pepe we were delighted to have a quick, successful outcome.
