Keatons reviews from sellers

★★★★★ 4/5

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First off, let me say Jonathan at Hackney is a 5-Star! This is the first time I am selling a property, and Jonathan has been very helpful right from the beginning. He has stablished a very good relationship with both my wife and myself from the very outset. When he went on holiday, we had an unpleasant experience with a dodgy buyer, but the rest of the staff, especially Rory, rallied and very quickly found another buyer. Once Jonathan came back from his holiday, he took charge and reassured us and drove our apprehensions away and has supported us throughout this process. We have now had an exchange and are awaiting completion. With Jonathan by our side, we are fully confidant of a smooth transaction. I have no hesitation in recommending Keatons to all my friends for a very friendly, professional and efficient service.

A customer · 19 March 2015

★★★★★ 5/5

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I will be recommending Keatons to anyone who wishes to sell their home. We could not have had a better service anywhere. Staff were always helpful and polite, they always informed us what was happening and sold our house in 3 days. Before selling we had numerous people viewing right from day one of us asking them to sell our house. Debby was our first contact then Kamal and Rory, but if you called the office whoever picked the telephone up was always helpful and knew what was happening with our property. All in all an excellent experience with a very good Agency.

A customer · 17 March 2015

★★★★★ 5/5

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First class service!

Keatons Hackney office (specifically Debby and Rory) went the extra mile to ensure the smooth purchase of our property. We were frequently updated on progress, any issues and always kept in the loop. During our purchase we came across issues, however no question or matter was too small for Keatons - no phone call was left unreturned, no email was left unanswered and we felt like valued customers. Our sale unfortunately fell through twice but they helped us both times; giving us advice on our next steps, our best options and never made us feel as though it had been a waste of time. We have already issued interest in buying through them in the near future again, and have highly recommended them to close friends, family and others who are looking to buy around Hackney. The team made us feel very valued as customers and ultimately did all they could to keep us as their customers happy and fully informed at all times. Couldn't recommend enough.

RM · 2 March 2015