Every review we hold for the London Bridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had Kerri as our property manager for 2 years, she was amazing, she always sorted any issues out very quickly and responded to our emails promptly!
Alice · 28 September 2023
Agent replied · 24 March 2024
Hi Alice, thank you for positive review and feedback. It is very much appreciated.
★★★★★ 5/5
GoogleFinding Garrett Whitelock was a revelation! (Well, actually, Lee found me.) They were friendly and business-like. What they said they would do, they did. Efficiently. Honestly. Courteously.
I now use them to manage my property and I'd recommend them wholeheartedly.
Ian Neale
Ian · 1 August 2014
★★★★★ 5/5
GoogleWe had a very good experience with this agency. They were expeditious in the processes and open to support us. Diego Diez gave us excellent help in the final process to be able to move quickly!
Fernando · 1 January 2023
Agent replied · 30 July 2023
Hi Fernando, thank you for the review. I have passed this onto Diego and he is very happy you found our service helpful. All the best.
★★★★★ 5/5
GoogleMost friendly and professional agent in my life in London! I will miss Kerri and Harry :)
Sohyeon · 26 April 2024
Agent replied · 24 August 2024
Thank you very much for your kind words. I have passed these onto Harry and Kerri!
★★★★★ 5/5
GoogleHarry from GW was incredibly helpful throughout my the process of securing an apartment to rent. He made the whole process easy and fluid. Thank you
Claire · 23 September 2023
Agent replied · 30 September 2023
Hi Claire thank you for your kind words. We hope you are settling into you new home nicely.
★★★★★ 5/5
GoogleA team of dedicated,supportive and friendly professionals, who provide Guardianship of your property, in the manner you require.
Glen · 3 March 2024
Agent replied · 24 March 2024
Thank you Glen for your review. Appreciate the feedback
★★★★★ 5/5
GoogleGW have been a great tenant from day 1. The process from viewing to signing the contract and renewing has been excellent. Lovely team always that is always going the extra mile to help.
J · 1 January 2023
Agent replied · 30 July 2023
Hi, thank you for you 5 star review. It means a lot to us all here to receive such positive feedback.
★★★★★ 1/5
GoogleProbably one of the worst agency that you can find in London.
Some of their employees are very intrusive, arrogant and sometimes even disrespectful.
In addition, they charged us more than £200 because we let brand new equipments in the flat that would be useful for the next tenants, such as a a coffee machine, some plates, a fire extinguisher ... Yes, they charged us for letting free new equipment in the flat! This is ridiculous.NegativeProfessionalism
Mehdi · 25 August 2021
★★★★★ 5/5
Googlewe used garrett whitelock to find us a tenant recently. they are professional and friendly and i can highly recommend the firm.
Henri · 25 November 2023
Agent replied · 24 March 2024
Thank you for leaving positive feedback. It is very much appreciated.
★★★★★ 5/5
GoogleI’ve rented my two previous and my current flat through Garrett Whitelock with Harry’s help. He’s professional, responsive and extremely helpful, very different from the typical experience with London real estate agents :-)
Nina · 1 January 2023
Agent replied · 30 July 2023
Hi Nina thank you for leaving such a positive review for Garrett Whitelock. Harry will be delighted to hear such kinds words. Thanks again
★★★★★ 5/5
GoogleExcellent Service! Lee and Ben are fantastic estate agents and can only recommend them. I have used them for both buying and selling and both times have been very happy. Very responsive and professional.
Ricarda · 8 September 2019
★★★★★ 5/5
GoogleBrilliant,
Friendly,
Helpful,
Constructive and proactive
Always on top of any issues that might arise with tenants and the myriad of other problems that might arise when letting property.
Alan · 1 April 2023
Agent replied · 30 July 2023
Thank you Alan for leaving such a glowing review. We appreciate your business a lot and good to read we are doing so well.
★★★★★ 5/5
GoogleReliable and friendly estate agent. We never had any issues getting stuff fixed in our flat.
Tom · 23 February 2024
Agent replied · 24 March 2024
Thank you Tom for your 5 star review. Very much appreciated
★★★★★ 5/5
GoogleWe rented a property managed by Garrett Whitelock for a year and were very happy with the entire end to end process. Everything from checking in, maintenance requests, and final check out flowed smoothly.
Nauman · 3 October 2022
Agent replied · 30 July 2023
Thank you for your positive review. It is very much appreciated.
★★★★★ 5/5
GoogleReally happy with the service, agents are very prompt in replies and always happy to help.
Very thankful especially for Harry and Kerri!
Semra · 9 September 2023
Agent replied · 30 September 2023
Hi Semra, thank you for your complimentary feedback. It is very much appreciated.
★★★★★ 5/5
GoogleAmazing company! Great service, will receive responses and support within the same day of contact!!!
Nyah · 3 March 2024
Agent replied · 24 March 2024
Thank you Nyah for your 5 star review.
★★★★★ 5/5
GoogleWe have been really impressed with the management of our rental property. Would definetly recommend.
Tom · 3 March 2024
Agent replied · 24 March 2024
Thanks Tom for your positive review.
★★★★★ 5/5
GoogleLucy did a great job in helping us find a comfortable and satisfactory place. I would recommend Garrett Whitelock to my friends.
刘佳东 · 23 September 2023
Agent replied · 30 September 2023
Thank you very much for your positive review . We hope you are enjoying your new home.
★★★★★ 5/5
GoogleGreat service. Have been very helpful as a servicing agent, quick replies and quick fixes. Flexible service and Harry even took the time to personally help me on a sidenote
Wouter · 1 January 2023
Agent replied · 30 July 2023
Hi Wouter thank you for your kinds words. I shall pass these onto the team.
★★★★★ 5/5
GoogleI’ve rented my property with Garrett Whitelock for nearly 2 years and I can’t recommend them enough. They are reliable, efficient and professional. Kerri manages my property and she’s great!
Hannah · 1 January 2023
Agent replied · 30 July 2023
Hi Hannah thank you very much for the review and for the special mention for Kerri.
Kerri is head of property management and she is very grateful for your kind words. All the best
★★★★★ 5/5
GoogleProfessional communication and the team is always really helpful whenever issues arise, would recommend!
Naomi · 23 February 2024
Agent replied · 24 March 2024
Hi Naomi thank you for your nice review.
★★★★★ 5/5
GoogleI was in contact with Kerri over 4 years of tenancy, she always was super helpful and responsive. Overall great service
Najib · 29 March 2025
★★★★★ 5/5
GoogleThis company is very customer focused and really helps their clients very promptly!
Shivam · 3 March 2024
Agent replied · 24 March 2024
Hi Shivam. Many thanks for your positive review. Very much appreciated
★★★★★ 5/5
GoogleMy move was so easy with Garrett Whitelock! Lucy in particular was extremely prompt, helpful and communicative throughout the process.
Dan · 20 August 2023
Agent replied · 27 August 2023
Hi Dan, thank you for taking the time to leave us a review. It's always great to hear when people are happy with our service. I have passed on your comments to Lucy and we hope you are settling in to your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.