Trusted Agent profile
★★★★★
62 reviews across 3 platforms
3 Kings Road, Llandovery, SA20 0AW
Clee Tompkinson and Francis's Llandovery office at 3 Kings Road is rated 4.0 out of 5 across 62 reviews on three platforms, including 16 Google reviews rated 4.5.
Every review we hold for the Llandovery office, from every platform, shown as written. First names only.
5/5
TrustpilotOn the ball
On the ball. Never a problem making contact. Nothing was too much trouble. We dealt with the Swansea office.
Thanks ever so much for taking the time to review, much appreciated, was a pleasure working with you from all the team at Clee Tompkinson Francis Estate Agents.
5/5
TrustpilotThe lady that showed us around was…
The lady that showed us around was friendly, and bubble she is a credit to your firm
Thanks so much for taking the time to review, we will pass these kind words on to the member of staff, please feel free to call us anytime if you need anything further, from all the team at Clee Tompkinson Francis Estate Agents.
5/5
TrustpilotRecent sale of property
I recently sold my house with Clee and I was really pleased with the way they conducted everything from start to finish. The staff were very helpful and supportive throughout. I had previously contacted other estate agents but was most impressed with Clee so I'm glad I waited. I would definitely use them again.
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents.
5/5
TrustpilotExcellent service
Excellent service, fantastic pictures, honest feedback and a personal service. I’d highly recommend
Thank you so much for taking the time to review, was a pleasure working with you from all the team at Clee Tompkinson Francis Estate Agents Swansea
5/5
GoogleGreat staff, especially Lis, our letting agent. Super efficient.
3/5
TrustpilotCurrently on with this agent
Currently on with this agent. Very little communication from them. Always seem to be chasing them to confirm appointments and zero feedback from viewings.
Apologies for the delay, we have only now started using this platform. Really appreciate you taking the time to make a review. Great feedback which will enable us to make improvements.
5/5
TrustpilotProfessional with good communication…
Professional with good communication and knowledge of the local market
Thank you so much for your kind words Linda, it has always and continues to be a pleasure working with you, from all the team at Clee Tompkinson Francis Estate Agents Swansea.
5/5
TrustpilotDeceased estate
Very professional and always very polite on the phone
Thanks ever so much for taking the time to review, much appreciated, was a pleasure working with you from all the team at Clee Tompkinson Francis Estate Agents.
5/5
GoogleDealt with various branches of Clee across South Wales for viewings, all very friendly and helpful, but really appreciated Mick from the Llandovery branch. Very friendly, willing to help and answer questions, and also very patient. A great example of what you'd expect from an estate agent. :)
5/5
FacebookThank you so much for your outstanding service from beginning to completion. It was a very long and difficult situation I was in and all the staff were more than helpful. Infact they went beyond their duty to help me selling the property. Always friendly and helpful. Quick response time on my e-mails and calls. Even in these difficult Corona times they managed to keep the standard at their highest level. Really can't thank you enough all the Team in the Swansea branch for you Class A++++ service
5/5
TrustpilotHaving just sold my house with the…
Having just sold my house with the Pontardawe team, I cannot praise or recommend them enough. Was it smooth? No, but that wasn't down to them, in fact they helped overcome the obstacles we faced. We would use them again if need arose.
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents Pontardawe.
5/5
GoogleDealt with various branches of Clee across South Wales for viewings, all very friendly and helpful, but really appreciated Mick from the Llandovery branch. Very friendly, willing to help and answer questions, and also very patient. A great example of what you'd expect from an estate agent. :)
5/5
GoogleDealt with various branches of Clee across South Wales for viewings, all very friendly and helpful, but really appreciated Mick from the Llandovery branch. Very friendly, willing to help and answer questions, and also very patient. A great example of what you'd expect from an estate agent. :)
1/5
TrustpilotClee Tompkinson & Francis. Dealing need to be doubled checked
Can't believe this company is getting worse.
Apologies for the delay, we have only just starting using this review service. Really sorry to hear about this experience. We will of course be investigating this internally to see if there are any issues to address. In meantime really grateful you took time to review and we hope everything worked out for you in the end.
1/5
TrustpilotDoesn't understand covid rules
My job is to buy and sell . But even though buying a house in this buisness is considered work . I am refused viewings because of covid . They need to learn the guidelines and rules on travel . And based in their non understanding of the basic rules, I can only imagine that this would not be a good company to work with .
1/5
TrustpilotTravelled 6 hours to view a house only…
Travelled 6 hours to view a house only to recieve a txt message to let me know due to sickness (on a saturday morning) that our viewings had been cancelled. Tried calling the office several times - no answer!
5/5
FacebookFantastic experience working with Chris on a recent property sale on my family's behalf. Friendly and incredibly proactive at adapting to the shifting health landscape. Courteous and efficient to boot. Highly recommended.
Thank you David for allowing us to work with you to sell your property, was a pleasure working with you and the family to get the best result. We wish you all the best for the future. Kind regards all the team at Clee Tompkinson Francis Estate Agents Swansea.
1/5
TrustpilotRude and rushy lettings agent
Rude and rushy lettings agent. Would not allow me to finish a sentence before rushing off the phone. Customer service has gone out the window with this company
Apologies for the delay, we have only just starting using this review service. Really sorry to hear about this experience. We will of course be investigating this internally to see if there are any issues to address. In meantime really grateful you took time to review and we hope everything worked out for you in the end.
5/5
TrustpilotWe’ve been using C T F Pontardawe for…
We’ve been using C T F Pontardawe for over twenty years.They have always been very professional and friendly. Whenever we’ve had queries their customer service has been exemplary.
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents Pontardawe.
5/5
TrustpilotCFL by far the best estate agents I…
CFL by far the best estate agents I used! Big shout out for Kelly who supported us through our purchase😊
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents Neath.
5/5
TrustpilotWe definitely chose the best...
CTF dealt with the sale of our property during lockdown. Staff were brilliant and helpful, kept us up.to.date and were 100% professional during visits.
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents.
5/5
GoogleI have my property managed through Clee and they are always more than happy to get things that I ask about sorted out and fixed.
5/5
TrustpilotFrom start to finish
From start to finish, the service has been exceptional. Both Ryan and Carol are an asset to the company. The kept us informed throughout and even though the pandemic delayed our sale, they got us through. I certainly would use Clee Tompkinson and Francis again. A great local Welsh company indeed.
5/5
TrustpilotHappy to recommend
What should've been a quick, painless service was dragged along somewhat thanks to our Buyer's solicitors.
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Clee Tompkinson and Francis's Llandovery office has 62 reviews across three platforms: 16 on Google, 2 on Facebook (across the whole business), 44 on Trustpilot (across the whole business).
Clee Tompkinson and Francis Llandovery is rated 4.0 out of 5 across all 62 reviews, and 4.5 out of 5 on Google from 16 reviews.
Clee Tompkinson and Francis Llandovery, 3 Kings Road, Llandovery, SA20 0AW.
