Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAwful
Awful service from this company. They took 7 weeks to get my share of the deposit feom the previous Tenant and I'm still waiting for the three months rent they took off the new Tenant upon occupation and it's been 8 weeks now. I can't express how much frustration and anger I have. Appalling service.
Colin · 9 July 2019
★★★★★ 5/5
TrustpilotAlex from the Liverpool old swan store…
Alex from the Liverpool old swan store was amazing. She wasn't even my agent. She was the agent for the house I bought and did 10X more for me than my own agent and solicitor combined. Highly recommended and thanks for what you did. I wouldn't of done it without her.
John · 9 November 2020
★★★★★ 1/5
Trustpilotawful service
Travelling down from Shropshire to Liverpool for a house viewing only for it to be cancelled last minute when already en route. Unprofessional and unapologetic. Also found out same house has been taken off the market for past 5 days, could have called any time in the last 5 days.
Rachael · 22 August 2020
★★★★★ 5/5
TrustpilotThe sales team at entwistle green (dale…
The sales team at entwistle green (dale street) are incredible! Gemma and Jamie are wonderfulespecially and I can’t thank them enough for selling my flat. They are totally honest about the whole process and are reassuring at such a stressful period. Gemma goes above and beyond to help-do not hesitate to list with them!
Zahra · 23 November 2018
★★★★★ 5/5
TrustpilotExcellent service
Excellent service from start to finish. Kept us updated throughout the process and answered queries promptly. Nothing was too much. Highly recommend.
Louise · 1 November 2023
★★★★★ 5/5
TrustpilotI have just let an apartment through…
I have just let an apartment through Entwistle Green. We had had it on the market with another agent for 3 months with no takers. Gail worked really hard to get it let, and she communicated all her ideas along the way.We are really pleased with the service.Thanks
John · 29 November 2019
★★★★★ 5/5
TrustpilotI have been with entwistle and…
I have been with entwistle and countrywide 5yrs they have always been good.I have just stopped letting property and the help i got from martin Gallagher at entwistle green bury was 101% . He was brilliant and certainly went the extra mile. Great guy i would highly recommend. Anne
Anne · 25 May 2019
★★★★★ 1/5
TrustpilotKeys handed back to rental house on 9th…
Keys handed back to rental house on 9th Sep 22 as we bought our own house. Now 7th Nov 22 still waiting for our deposit, legal action having to be taken now.
Keren · 7 November 2022
★★★★★ 1/5
TrustpilotLied to about exchange of contract…
Lied to about exchange of contract stating it would be done and not to worry. Only to be told, i would have to wait another 5 months. Lies! Terrible estate agents. Very pushy to grab a sale just for some commission
Harmeet · 22 July 2021
★★★★★ 1/5
TrustpilotThe good reviews are fake
Good friends with someone at this company so do not be fooled by these good FAKE reviews made by staff at the branch. This branch is robbing hard working people. Don't be fooled. The staff treat the clients really bad - speakingabout them when they phone for repairs etc
John · 19 June 2017
★★★★★ 5/5
TrustpilotLettingsde
Lettings: find the service in the lettings department to be top quality in particular gail Hines who has always found excellent tenants for us and handled each letting with care and attention to the satisfaction of ourselves and the tenantsWell done
Steve · 26 January 2021
★★★★★ 3/5
TrustpilotRented with Entwistle green in Maghull…
Rented with Entwistle green in Maghull and thought they were very nice. Landlady removed our house from Entwistle and went to Urban Residentials.When our tenancy finished it was a nightmare getting deposit back from Entwistle. Took nearly two months at no fault of our own.
Sandra · 9 October 2019
★★★★★ 5/5
TrustpilotExcellent experience with the Bury office
Excellent experience with the Bury office. Sold my house on days and the whole team were helpful and friendly
D · 4 August 2023
★★★★★ 5/5
TrustpilotWe have just sold our apartment in…
We have just sold our apartment in Liverpool and would like to say what fantastic service we received from Gemma and Jamie. We were kept up to date with every step of the way and nothing was to much trouble. Jan and Loz
Jan · 7 November 2019
★★★★★ 5/5
TrustpilotGreat service and nice friendly staff
Great service and nice friendly staff. We dealers with Lucy good communication and easy process.
Chris · 30 October 2023
★★★★★ 5/5
TrustpilotEasy dealings and great communication
Easy dealings and great communication. Sydney at the Bury branch was an absolute star and a super help.
Megs · 29 July 2023
★★★★★ 5/5
TrustpilotI have been letting my apartment for…
I have been letting my apartment for last 18 months with entwistle green and I have to say the customer service is excellent, they always keep me informed. I would recommend them to anyone who is looking to let there property.
Rebecca · 9 January 2020
★★★★★ 5/5
TrustpilotThank you for Dora and Claire they are…
Thank you for Dora and Claire they are so kindly and helpful
Mikail · 31 October 2023
★★★★★ 1/5
TrustpilotDon’t bother!!
Tried to make an appointment for weekday evening after 5 for someone to look at my property. Twice they rang and offered a weekend. The last time they just hung up!!! THEY DO NOT LISTEN. I WILL NOT USE THEIR SERVICES EVER.
Taylor · 9 January 2018
★★★★★ 1/5
TrustpilotScammers
Scammers, simple as, still up to their old tricks, they used to be Countrywide letting agents which I believe aren't supposed to be trading!!
Aron · 8 September 2022
★★★★★ 1/5
TrustpilotThese scammers can expect a solicitors…
These scammers can expect a solicitors letter when the tenancy is up regarding damage from mold to my personal property and also leaving us without hot water for months
Aron · 22 December 2021
★★★★★ 5/5
TrustpilotIt’s a good one and the letting team…
It’s a good one and the letting team are helpful.
CS · 27 October 2023
★★★★★ 5/5
TrustpilotFriendly and professional
Lovely move in experience with Entwhistle so far- specifically Daniel who was friendly and professional- highly recommend.
Adele · 3 April 2023
★★★★★ 1/5
TrustpilotUnprofessional and incompetent in every…
Unprofessional and incompetent in every manner would not be out of place in the timeshare market
Stephen · 30 April 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.