Trusted Agent profile · Liverpool
★★★★★
145 reviews across 2 platforms
3 Childwall Parade, Liverpool, L14 6TT
Alpha's office in Liverpool, at 3 Childwall Parade, is rated 4.9 out of 5 across 145 reviews on two platforms.
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat service
I’ve just bought a property in huyton and Becky was the person I was dealing with and she was spot on couldn’t fault her. She went above and beyond, always replied quickly to emails and was very pro active. Was very impressed with alpha move on the whole.
5/5
TrustpilotCouldn't have asked for more
Massive thank you to the team at Alpha-Move with my recent house purchase. Particularly Becky who went above and beyond to support me in this and reassure me every step of the way. She's an absolute credit and I would have no hesitation recommending Alpha-Move to anyone!
5/5
TrustpilotThank you to everyone at Alpha-Move
Thank you to everyone at Alpha-Move! Especially Becky who looked after us & made sure everything went as smooth as possible. She must be made up she hasn’t got me pestering her on a daily! 🥴🤣
1/5
TrustpilotOne of many agents we called for a
One of many agents we called for a valuation. Along with the others, they alleged they had people waiting to buy houses in the road. Once on the market we were underwhelmed by the interest. We had 3 or 4 requests to view of which only one actually turned up. Sold the house privately in the end. Much as I prefer to support local business, the service provided does not support the fees being charged.
Thanks for taking the time to review our service. I’m sorry we were unable to help you with your sale and that you had an issue with viewers not attending. I’m sure you appreciate that is out of our hands and does happen from time to time. I will certainly note your comments and look to see where improvements can be made.
5/5
TrustpilotLeah was great
Leah was great. Constant contact with myself and really helped me through the whole thing. Would definitely recommend
Thanks very much for the review James 👍
5/5
TrustpilotThe service Alpha move provided has…
The service Alpha move provided has been first class at every stage in our house move. At all times the staff have been pleasant, courteous and helpful and have provided essential information to us as new movers. Their guidance has been invaluable. I would recommend them to anyone wishing to move house.
5/5
TrustpilotExcellent service, highly recommend.
From calling to request a valuation in the first instance through to completion, Alpha-Move’s service has been knowledgeable, friendly, efficient, extremely helpful and all round excellent. Paul, Leah and Becky have all been great. Leah has taken the hassle out of needing to keep checking progress of the sale. I’ve been kept up to date at all times via email and message. Plus they are a local business to where we sold and know the market perfectly. We secured a price in line with expectations based on Paul’s guidance and the whole experience has been a very positive one in every aspect of their service. Would highly recommend Alpha-Move. Thank you very much!
5/5
TrustpilotThank you Becky!
Becky was amazing throughout the whole process. She kept us updated and chased the solicitors for us too. Thank you for making the experience of buying our first home go so smoothly!
5/5
TrustpilotExcellent service
This is the second time we have used Alpha move and they have provided nothing but professional service. We were supported in our sale by Becky and she kept us updated and informed of every process along the way. She has been a delight to work with and I thank Alpha move for their excellent service. I would definitely reccomend them when buying or selling property
Thanks very much for the review Sam. We hope to see you again for the the third time 😉😂👍
5/5
TrustpilotAlpha-Move were an excellent company to…
Alpha-Move were an excellent company to deal with, they made the whole process easy. I would definitely recommend using Alpha-Move.
Thanks for the review
5/5
TrustpilotOur forever home ❤️
Becky and the team went above and beyond to sell our house and buy our forever home. Professional, thorough and always going above and beyond with a smile.
5/5
FacebookBrilliant service from alpha-move in particular Leah and Kelly. Would highly recommend.
Thanks very much for your review Lauren, hope to see you again in the future 👍
5/5
TrustpilotBrilliant service from start to finish
Brilliant service from start to finish. Made our house move a lot less stressful and always answered all our calls and queries putting our minds at ease each time. The team where brilliant and always felt like they cared about us rather than being just a number to them. Thanks to all the team!
Thanks very much Rachel. Best wishes from the Alpha-move team 👏✌️
5/5
TrustpilotAbsolutely excellent!
Leah and Becky couldn't have been more helpful with my purchase. The process took a lot longer than anticipated due to issues with selling my new build and then the house I was buying went into probate and we then had to arrange the transfer of gifted land into my name, They kept in touch throughout, updating me regularly, phoning solicitors to chase and were just amazing. After 9 months we finally completed the purchase. When I finally met Leah on the day I collected the keys, we both said it was like finally meeting our best friend, we had both spoken so often! I would highly recommend Alpha-move, they definitely go above and beyond to move things along. I wouldn't hesitate to use them in the future, but hopefully this will be my forever home at last!!
5/5
FacebookEveryone that work at Alpha move are efficient and always respond to any questions I had. They did what they said they would do and that was to sell my house quickly. I used them because they were a local company who knew the area. Well done and thank you. I would always recommend.
Thanks very much Jaci. Good luck in the new place 🥂
5/5
Facebookexcellent service from Alpha move. This is the second time we have used them when buying and selling property. We were supported with our sale by Becky and she kept us informed and updated throughout the process. Thank you Becky
5/5
TrustpilotWould definitely recommend Becky and…
Would definitely recommend Becky and the team at Alpha-move!
5/5
TrustpilotGood value for customers
Having a first house is always an excitement. I think all staffs in alfa move especially KELLY felt same like me. She gave her best, never felt disturbed by my frequent calls. I wish her every success in this profession. Also wish bright prosperous future for Alfa move.
Thanks very much for the review Mauin 👍
5/5
TrustpilotFantastic service from start to finish.
We have just completed a sale and purchase with Alpha Move. We cannot recommend their services highly enough from the start Kelly our negotiator was in constant contact with us. Our first sale fell through and they were quick off the mark and our property sold again within two weeks. They are in constant contact with your solicitor to ensure that you complete as quickly as possible. We know people who sold at the same time as us who had used other agents and our experience was better by far.
5/5
TrustpilotHappy customers
Becky at Alpha Move helped us with the sale of our home from beginning to end. Becky organised and lead the viewings of our property, taking away the stress and hassle during this strange and difficult year, she kept us informed throughout the whole procedure and was always polite and professional
Thanks very much for the review Su, I’m glad it went well. 👍
5/5
TrustpilotPerfect service.
Recently had the pleasure of Alpha-Move market my home. From a transactional point of view they moved quickly, valued higher than I had imagined as there fingers were on the market, which was fast changing. The sale itself super quick. The follow up service of expediting the sale allowed them to identify quickly problems with the buyer and had the property under offer from a second buyer within hours. This for me saved my sale and could have cost 3-6 weeks had they not been so proactive. Communications wise, they were in constant contact with me providing weekly progress updates and chasing solicitors and vendors continuously. Staff were extremely professional, helpful and friendly. All in all, I cannot see how the service provided could have been improved on. That good! I know of a few people personally who have used their services and all had similar experience so mine is typical. The usual “estate agent” tropes need not apply here.
5/5
TrustpilotAmazing service from start to finish
Amazing service from start to finish, Paul has a great knowledge of the local area and knows what he is talking about. So efficient with everything and very helpful, great communication throughout the process with weekly updates from Becky, lovely friendly staff who I would highly recommend to anyone :)
Thanks very much for your review Vicky and good luck in the new home 👍
5/5
TrustpilotAlpha Move helped me sell my late…
Alpha Move helped me sell my late mother’s property which was my family home since birth. This should have been a really difficult time for me but they dealt with everything on my behalf which made things so much easier. I could not have asked for a better service from both Paul and Becky who I dealt with the sale for me. Nothing was too much trouble. They supported me massively with anything I needed. Thank you from the bottom of my heart.
5/5
TrustpilotExcellent experience selling my house…
Excellent experience selling my house through Alpha Move. The whole team seem to communicate with each other really well, and kept me updated every step of the way. They found a buyer very quickly and pushed my sale through in a couple of months. I would definitely use them again in the future.
Thanks for your review Jane
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Alpha's Liverpool office has 145 reviews across two platforms: 29 on Facebook (across the whole business), 116 on Trustpilot (across the whole business).
Alpha Liverpool is rated 4.9 out of 5 across all 145 reviews.
Alpha Liverpool, 3 Childwall Parade, Liverpool, L14 6TT.
