Every review we hold for the LIVERPOOL office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI used alisdaire saville in Maghull to sell my house in fazakerley & to buy a house in maghull. My house sold the same day and all went through very smoothly, I didnt really need to do anything as they took care of it all. The marketing was brilliant. The house I was buying was more complicated but Alisdaire Saville were great with their help & communications to the seller & all solicitors involved. Not sure I would have coped without their support. Special mention to Ann-marie & Kate. Thank you.
Carol · 14 April 2025
Agent replied · 14 April 2026
Thanks Carol for your lovely words. We hope you’re really happy in your new home!
★★★★★ 1/5
TrustpilotAbsolutely disgusting
Absolutely disgusting, been bullied out of my home, harassed myself and my guarantor, switched my gas off illegally, bullied to where I had to go on medication from my doctor, deyes court management seen what they was doing to me and had my back, am now seeking legal advice to get my deposit back, this company knew what they was doing by switching my gas off illegally, taking away my basic human rights. Nikki no 9 deyes court.
Nicola · 9 June 2026
Agent replied · 25 September 2026
We are sorry to read this review.
We do not accept the allegations made and do not believe they accurately reflect the circumstances of the tenancy.
As a professional letting agent, we act in accordance with our legal obligations and maintain detailed records of our actions and communications. We are satisfied that our actions throughout the tenancy were appropriate and in accordance with our professional obligations.
★★★★★ 5/5
TrustpilotGreat experience
As stressful as buying my first property was, this was made so much easier by Kate Hynd. From the beginning she was incredibly helpful, and went above the normal levels you’d expect. There was no pressure, just friendly help at every turn. Can’t thank them all enough!
Alex · 24 July 2026
★★★★★ 5/5
TrustpilotAlastair Saville Estate agents in…
Alastair Saville Estate agents in Maghull have handled the sale of our property extremely well, they kept us informed every step of the way from marketing our property, arranging accompanied viewings and updating us throughout the selling process once offer was accepted and even completing our final meter readings when we couldn’t get there, to finally informing us the sale was completed. Thanks to Anne Marie Thomas the branch manager, as well as the sales team, Christine and Kate. I would highly recommend Alastair Saville’s to anyone looking to buy or sell their property.
C · 26 September 2025
★★★★★ 5/5
TrustpilotExcellent service
As a landlord, I have used Alastair Saville Estate Agents for many years and have always received exceptional service. The team are professional, knowledgeable, and incredibly reliable, making property management completely stress-free. Communication is excellent, they deal with any issues quickly and efficiently, and I always feel confident that my properties are in safe hands which is the most important thing to me. Thank -you
Géd · 10 June 2026
Agent replied · 25 September 2026
A lovely review on our lettings service- thank you so much for your lovely comments.
★★★★★ 5/5
TrustpilotExcellent service from Kate
Kate Hynd in the Maghull branch has been excellent. I am buying. Unfortunately following the survey I decided not to proceed but I couldn’t have had better care from anyone. Kate kept in touch. She was professional. I’m just sorry the property wasn’t for me.
Maureen · 1 July 2026
★★★★★ 5/5
TrustpilotWe bought our house and sold it 16years later…
We bought our house 16years ago from Alistair Saville Ann Marie handled the purchase and now we have sold that house Ann Marie and Kate handled the sale again excellent customer service both times if you want to know anything Ann Marie helps you 100per cent she cares that you receive the best customer service I would recommend Alistair Saville 100per cent
CustomerM&D · 24 November 2025
★★★★★ 5/5
GoogleI would highly recommend Alastair Saville, in particular Anne Marie, Kate and Joanne. They were really knowledgeable about the market and helped to expedite an offer which was accepted within the first few weeks of being on the market. They continued to be extremely helpful throughout the process, gave plenty of helpful advice and when things seemed to be going more slowly than they should, were particularly supportive on liaising between the buyers (and their solicitors) and our solicitors. They are an extremely close team whose communication was excellent throughout the process. They were as transparent as possible and answered questions in a positive and efficient manner. I would like to thank them for all their invaluable help and sterling service.
Helen · 22 April 2025
★★★★★ 5/5
GoogleExceptional estate agents. Every person we dealt with at Alastair Saville was a complete professional and we always felt like we were in safe, trusted hands. Alastair Saville were actually our sellers Estate Agent. But to put it simply, the sale would not have gotten across the line without them. Their extensive experience was invaluable and they got things moving when things seemed impossible. They really went above and beyond to find out the root cause of any issues and got the sale progressing when it seemed like we were at a dead end.
To Anne-Marie and the team, thank you so much for all of your hard work and effort. It is thanks to you we are now in our forever home!!
2 · 14 April 2025
★★★★★ 5/5
GoogleThis is the second time we have used Alastair Saville Estate Agents, and words can’t express how thankful we are for their efforts and expertise in helping us make our next move possible. We loved our first home, however upon seeing another house we instantly fell in love with, the whole team, particularly Joanne, Ann Marie and Kate pulled together as we had to act quick to list our house. Joanne’s passion and expertise is second to none, and I wouldn’t recommend any other estate agents than these. So personable, so understanding and right on the ball with the whole market. We got things moving in my eyes record timing and that’s only because the team work so well together. They’ve kept us up to date constantly, and have been so easy to get in touch with. Thank you thank you thank you!
Amanda · 14 April 2025
★★★★★ 5/5
TrustpilotI would highly recommend Alastair Saville.
I would highly recommend Alastair Saville, in particular Anne Marie and Kate. They were extremely helpful throughout the process, gave plenty of helpful advice and when things seemed to be going more slowly than they should, were particularly supportive on liaising between the buyers (and their solicitors) and our solicitors. They are an extremely knowledgeable team whose communication was excellent throughout the process. They were as transparent as possible and answered questions in a positive and efficient manner. I would like to thank them for all their invaluable help and sterling service.
Helen · 2 April 2025
★★★★★ 5/5
Trustpilotalisdaire saville in Maghull 5*
I used alisdaire saville in Maghull to sell my house in fazakerley & to buy a house in maghull. My house sold the same day and all went through very smoothly, I didnt really need to do anything as they took care of it all. The marketing was brilliant. The house I was buying was more complicated but Alisdaire Saville were great with their help & communications to the seller & all solicitors involved. Not sure I would have coped without their support. Special mention to Ann-marie & Kate. Thank you.
Mrs · 1 April 2025
★★★★★ 5/5
TrustpilotAbsolutely wonderful Estate agent
Absolutely wonderful Estate agent. The staff are on their game. Professional, friendly and Always available. Such a wonderful experience . Thank you Maghull team!
Sandy · 1 July 2026
★★★★★ 5/5
TrustpilotThank you Anne-Marie and the team supporting first time buyers.
Anne-Marie and the team supported us as first time buyers. They were great at updating us regularly on the process that was unfamiliar to us, supported all solicitors to complete in the final day. It was a wonderful experience having their support. Thank you so much to the Alastair Saville team, your help was a big part of making our dream come true.
Nys · 9 July 2025
★★★★★ 5/5
GoogleI was selling my mum & dads house , my childhood home , so it was an upsetting experience , but Anne-Marie and her team were always professional & reliable. I was amazed just how much they all kept me up to date with the progress of the sale. They we're always so courteous & dependable, I wouldn't hesitate to recommend them to others considering selling a property. Thank you Anne-Marie , you made the whole experience so easy , i'm so glad I chose Alastair Saville . (September 2021)PositiveResponsiveness, Quality, Professionalism, Value
Pauline · 25 August 2022
Agent replied · 25 May 2023
Hi Pauline, thanks so much for your review. We're so glad you were so happy with our service.
★★★★★ 5/5
TrustpilotEmpathetic, caring. efficient service
I received empathetic, caring and personal service from all staff members right from the very first call. This was a complicated sale following a sudden bereavement and all staff were very patient, sensitive and understanding throughout.
Lisa · 12 June 2026
Agent replied · 25 September 2026
Thank you so much for such a lovely review. We really pride ourselves in our service. Thank you for using us.
★★★★★ 5/5
GoogleFantastic professional friendly service from all the team. . We were renting our property & we were extremely pleased with the service the Maghull team. Emma, Christine & Rob. They answered all my questions quickly & knowledgably. Emma was our main agent & Chris also helped. Our property was on the market & went on its first viewing. With new tenants in all within a month. The property viewings were very well done by Rob & I appreciate Rob on his advice & experience. We cant recommend them enough. We will definitely be using this team for any future tenants. Thank you
Helen · 3 June 2022
Agent replied · 25 May 2023
Thank you very much Helen for your kind words. We all pride ourselves on giving the best service possible and we're so pleased to hear you have experienced this .
★★★★★ 5/5
TrustpilotProbate Property sale
Commenced Probate Property sale in December. 2 buyers stalled with 3rd completing. Throughout the whole process Kate stayed the course. Remaining professional when all around were struggling. She kept communicating and drove it to its conclusion when she needed to. Thank you for helping us get closure and being there for us. Stephen Garner.
Stephen · 4 August 2026
★★★★★ 5/5
TrustpilotBuyer found within 2 days
From beginning of the sale process to completion Alistair Saville were exceptional. They got us a buyer within 2 days of the house being put on the market. If we sent any emails requesting info they responded immediately. Everyone at the office was a pleasure to deal with. Thank you for making the sale process straightforward.
Neil · 3 July 2026
★★★★★ 5/5
GoogleMy partner and I recently purchased a property through Alister Saville. I genuinely could not speak highly enough of Ann-Marie and Kate. Kate originally showed us around the property answering every question we had. I dealt with Ann-Marie for the majority of the purchase. When my own solicitor was dragging their feet Ann-Marie was on hand to help with any questions and guide me through the process. I can confidently say, my purchase would have taken a lot longer if it wasn’t for Ann-Marie. We cannot thank you enough
Amy · 14 April 2024
★★★★★ 5/5
GoogleMassive thankyou to Kate, Anne, and the team for their help with purchasing my first property.
They kept the process simple and were always on hand if I had any questions or requests.
Also big thankyou to Judith too for showing my family & I round the property!
Lewis · 13 December 2025
Agent replied · 14 April 2026
Hi Lewis,
Thank you so much for such a lovely review. Have a lovely Christmas and enjoy your new home!
Kate
★★★★★ 5/5
GoogleWorld class buying experience, knowledgeable, proactive and really easy to deal with. Kate was fantastic throughout the process and enabled us to buy our dream home in a fast, trustworthy and enjoyable manner. I would strongly recommend Kate and her team to buy or sell a property in the future.
John · 14 April 2025
★★★★★ 5/5
TrustpilotAmazing customer service
My partner and I recently purchased a property through Alister Saville. I genuinely could not speak highly enough of Ann-Marie and Kate. Kate originally showed us around the property answering every question we had. I dealt with Ann-Marie for the majority of the purchase. When my own solicitor was dragging their feet Ann-Marie was on hand to help with any questions and guide me through the process. I can confidently say, my purchase would have taken a lot longer if it wasn’t for Ann-Marie. Myself and Ryan cannot thank you enough.
Amy · 19 November 2023
★★★★★ 5/5
TrustpilotA fantastic team
I honestly cannot recommend the team at Alastair Saville enough. I was the buyer in a recent purchase and I am so happy that the home I wanted happened to be marketed by them. From Christine booking the viewings, to Judith who did the viewings, to Anne-Marie and Kate who handled all things after offer, the whole team are fantastic. They helped where they could all the way to completion date and nothing was ever a problem. Highly, highly recommend and thank you for bringing me and Jake home.
Agnieszka · 28 September 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.