Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThank you!
First of all, Thanks to all the letting team at abode Crosby! Very professional letting agents who made the whole process smooth and easy for myself without any stress and pressure. I would 100% recommend to any one who's looking to rent their house without the added stress of sorting tenants themselves.
Lew · 2 February 2024
★★★★★ 5/5
TrustpilotSmooth renting experience
I interacted Louise from Abode Crosby. She was very friendly and always replied promptly to my emails and questions. She made the process of completing the paperwork very easy. I will also highlight that both properties I visited were great.
Marion · 15 August 2024
★★★★★ 5/5
TrustpilotAbode Review
The staff at Abode are extremely switched-on - they do what they say they're going to do, when they say they'll do it ..Excellent service, as always - won't hesitate to use them again...
Ian · 23 November 2022
Agent replied · 12 June 2024
Thank you very much for your lovely review Ian, happy you are glad with the service you received!
★★★★★ 5/5
TrustpilotKudos to the team at ABODE GROUP.
Kudos to the team at ABODE GROUP.Very professional and helpful
MOSES · 9 July 2024
Agent replied · 24 August 2024
Thankyou!
★★★★★ 5/5
TrustpilotVery helpful. Easy process.
Louise and Olivia were very helpful.Always available to give advice and information.
Oli · 19 May 2023
★★★★★ 5/5
TrustpilotHighly recommend
I instructed Abode in Formby to sell my property in a very difficult market. Unfortunately they didn’t achieve a sale however they did work tirelessly hard on my behalf. Sue in particular from Formby office is very knowledgeable, friendly and professional when dealing with both vendor and purchaser. I would definitely recommend this local agent.
Customer · 27 August 2023
★★★★★ 2/5
TrustpilotStrung along to try for a sale!!!!
I have had a few dealings with abode and I feel that they pretend to be a good friend to gain your trust and will do anything they can to get a sale !!! In the end, my offer I had put through on a house to a lady who had strung us along from the beginning for which abode knew more than they let on, had to be pulled in the end, at no point were abode keeping an eye on things and Anne in the office did not take the word of my surveyor on a few snags, did not believe the sale would go through and seemed to keep this information from us costing us over a thousand pounds extra for fees!!!! We actually got another estate agent to sell our house very smoothly and for a cheaper fee and purchased my dream house through a different estate agent who handled everything excellent with no input from abode!!!!! I am more than happy now but would not trust them at all.
Ann · 8 July 2019
★★★★★ 1/5
TrustpilotTried to buy 2 properties through this…
Tried to buy 2 properties through this agent & have never seen agents this unprofessional. No updates or no returning phone calls after an accepted offer. If you are a serious vendor do not waste your time with these clowns as they belong in a circus. They did not even pass on one of our offers to one seller and they should be lucky I did not directly notify the vendor of this as they were legally obliged to do so.
Sundeep · 3 January 2019
★★★★★ 5/5
TrustpilotExcellent service from the whole team.
Every member of staff we had contact with was helpful, friendly and professional. They were patient with our (many) questions, and generally guided us through the process. Excellent service.
Jane · 27 November 2024
★★★★★ 5/5
Trustpilothouse buying with Abode
Throughout our house buying process the team at Abode have been fantastic. Great communication from all staff, went above and beyond and always very pleasant and friendly.Highly recommended
Kirsty · 27 November 2024
★★★★★ 5/5
TrustpilotSue and Ann from Abode represented the…
Sue and Ann from Abode represented the Seller of a house me and my wife were purchasing which we completed on last week. They were both very friendly throughout the process and made our life easy whenever we needed to ask questions or communicate with the Seller.
Lancaster · 18 December 2023
★★★★★ 4/5
TrustpilotInvestment Sale
Introduced a buyer very quickly who was thoroughly vettedAs investment sale more complex but handled well by WendyActed in a speedy & professional manner throughoutIntroduced a good solicitor with experience
Alan · 26 September 2024
★★★★★ 5/5
TrustpilotExcellent service again
As has been our previous experience with Abode, we received a very professional and helpful service. Louise communicated well at every stage and took very good care with viewings and vettings. She also gave excellent advice. Very happy with everything.
Vicki · 18 March 2024
★★★★★ 5/5
TrustpilotAmazing and helpful staff…
The staff at Abode are so supportive and helpful, specially Sue (Formby) and Ann (Crosby). Thanks for all you did to help with my in-laws move.
Daley · 18 November 2022
Agent replied · 12 June 2024
Appreciate your lovely comments Jane, hope your in laws are now settled in to their new home!
★★★★★ 5/5
Trustpilot5 Stars
Excellent all round. We can't praise Sue and abode highly enough. Professional and personal is always a hard balancing act. The constant updates, advice and support were very much appreciated. The team at Formby handled the viewings exceptionally well.
Gerard · 20 March 2024
★★★★★ 5/5
TrustpilotAbode , Amanda and Lynsey
Great work from Amanda and Lynsey, at Abode. A quick and easy tenant find, with attention to detail, from our requests. Easy to get hold of, (on the phone), which is a major factor for me. Would definitely use again.
L.Peters · 26 February 2024
★★★★★ 5/5
TrustpilotExcellent
Amanda in Allerton office has helped us with tenant find for two of our properties.We have worked with alot different estate agents in the past and the professionalism, organisation and general all round excellent service far surpasses anyone else we have used.
Jennifer · 13 December 2023
★★★★★ 5/5
TrustpilotGreat communication and always there to…
Great communication and always there to help when needed
Liam · 15 May 2025
★★★★★ 5/5
TrustpilotAmazing to deal with
Amazing to deal with from start to finish, Katrina dealt with us! Great communication and generally lovely person! Highly recommend.
Laura · 23 November 2022
Agent replied · 12 June 2024
Thank you for your lovely feedback Laura!
★★★★★ 5/5
TrustpilotHi my estate agent is called Louise…
Hi my estate agent is called Louise latham she was so lovely and helpful with our move in nothing was too much trouble thank you again you have been brilliant!
Jodie · 27 April 2024
★★★★★ 5/5
TrustpilotA very happy client of Abode
Regular updated information, keeping me informed of all progress. I am reassured by the fact that Abode continually assesses the condition of my flat and ensures that a suitable tenant is found. I also find all communication from Abode staff very polite and informative.
Andy · 30 March 2023
★★★★★ 4/5
TrustpilotExcellent Communication
Excellent Communication, often going above and beyond.I have marked down one star as I do not think the property was actively marketed following the first offer.That said, I would definitely use again.
Theshed · 29 December 2023
★★★★★ 5/5
TrustpilotQuick and efficient property letting
The staff at abode and knowledgable and efficient. We recently re-let our home in Liverpool and the whole process was speedy and efficient. Quick and efficient property letting
SUSAN · 1 October 2023
★★★★★ 5/5
TrustpilotAmanda done everything perfectly and…
Amanda done everything perfectly and very quickly everything sorted within a month from applying to moving in,Always responded to my emails and couldn’t don’t do enough always went the extra mile
Ja · 28 April 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.