Trusted Agent profile · Liverpool Central

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Belvoir Liverpool Central reviews

★★★★★ Excellent

912 reviews across 6 platforms

20 Sir Thomas Street, Liverpool Central, L1 6BW

Part of Belvoir, see every office.

Belvoir's office in Liverpool Central, at 20 Sir Thomas Street, is rated 4.8 out of 5 across 912 reviews on six platforms, including 496 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.

Google logo

4.7 / 5

496

Reviews on Google

This office

Facebook logo

4.8 / 5

56

Reviews on Facebook

This office

Yell logo

4.9 / 5

54

Reviews on Yell

This office

View Agents logo

4.9 / 5

95

Reviews on View Agents

This office

Direct reviews logo

4.9 / 5

174

Reviews on Direct reviews

This office

allAgents logo

37

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Liverpool Central office, from every platform, shown as written. First names only.

5/5

Google

I’ll say a 10 out of 10 rating. I reported a problem with water supply, Belvour contacted the property management swiftly. JLA property maintenance were very prompt in responding and I must commend their swift response. Within 10mins I made the call, they were already in my property. The staff was able to identify the problem almost immediately, addressed it and water supply returned. The property maintenance staff was very great to interact with as well

Valentine · 10 July 2026

Agent replied · 10 October 2026

Your positive feedback is greatly appreciated, Valentine. We're pleased Belvoir and JLA property maintenance resolved your water supply issue so swiftly. It's wonderful to hear the team were prompt, professional, and easy to interact with.

5/5

Google

Thanks very much to the Belvoir team (special mention Nathan and Rebecca!) for getting all the essentials sorted so efficiently for reletting, very, very much appreciated!

Caroline · 10 July 2026

Agent replied · 10 October 2026

Thank you, Caroline. We're pleased Nathan and Rebecca got everything sorted efficiently for your reletting. The whole team will be delighted to hear this.

5/5

Google

We have had a great experience with the Belvoir team. Everyone is super helpful and things are done promptly. We managed to secure the apartment very quickly and all our maintenance concerns are addressed quickly and fixed. The entire team has been super helpful, with Mikael, Nathan, Kyle and Harris all assisting at different point. We couldnt recommend a better team after dealing with different agents in the UK.

Sabrina · 10 August 2026

Agent replied · 10 October 2026

Your positive feedback means a great deal. We're glad Mikael, Nathan, Kyle, and Harris made a difference. The team work hard to ensure things are done promptly, and it's great to hear that came through.

5/5

Google

Issue was resolved promptly by Belvoir. Prompt and friendly service from Haris.

Adam · 10 September 2026

Agent replied · 10 October 2026

Thank you, Adam. We are pleased the issue was resolved promptly. It is great to hear Haris provided friendly service. We will pass your kind words on to him.

5/5

View Agents
Tenant

Amy is the Goat

We had a fantastic experience with Belvoir Liverpool. Despite tight time restraints and a few unexpected setbacks, the team worked efficiently and got us into our new apartment right on schedule. The team at Belvoir was extremely professional, and the entire process felt smooth and stress free. I especially want to single out Amy, who was absolutely fantastic. She was organised, communicative, and incredibly supportive throughout the move. Highly recommend this company and a special thank you to Amy for going above and beyond !

Kaia · 20 November 2025

5/5

Google

Very professional and helpful team. Mikael kept me up to date during the whole process. Seamless transfer and onboarding.

Obiora · 10 July 2026

Agent replied · 10 October 2026

We are excited to hear this. Thank you, Obiora. We are glad Mikael kept things clear throughout your seamless transfer and onboarding.

5/5

Google

Nothing beats a lovely experience in this context and my personal experience with Belvoir overall and Belvoir Liverpool Central in particular has been extremely positive and memorable from the start, cutting across everyday communication to maintenance and repair correspondence among other things. I have always found my myself recommending Belvoir to prospective tenants and I look forward to continuing to do so. Particularly, I want to appreciate Kyle Hoffman for being a great property manager to us. Thank you so much for all you made possible for us and keep being human. Wishing the team the very best every step of the way.

Otega · 5 November 2025

5/5

View Agents
Tenant

6 Years a happy tenent

No problems with dealing with Haris from the Liverpool Central agent. Great to deal with, quick to respond to and friendly when doing property checks, they always appear to be busy so it is a testament to how the agent treats their property dealings.

Mike · 30 July 2026

5/5

Google

We recently rented our property through Belvoir Liverpool Central, and despite facing several challenges throughout the process, the team was incredibly kind, understanding, and supportive. They went above and beyond to help us secure the property and always stayed patient and professional. A special thanks to Mikael, who was our main point of contact always responsive, helpful, and reassuring every step of the way. Really appreciate the effort from the whole team, thank you for making it happen!

Neha · 11 October 2025

5/5

Google

I had a difficult situation to manage due to a collapse of the roof of my apartment complicated by the fact that the liable landlord could not be contacted. This caused an irregular situation. Belvoir and in particular Kyle Hoffman was was quick to intervene and manage all aspects of the situation which had a just conclusion. Thank you Kyle for your timely actions and communication skills.

Antonis · 11 February 2025

Agent replied · 31 December 2024

Thank you for taking the time to let us know how we did, it is much appreciated. Kind regards Belvoir Liverpool Central

5/5

View Agents
Landlord

Amy at Belvoir is an absolute gun!

I recently changed letting agents after Adam gave me the confidence that they could let my two-bed quickly and, most importantly, vet and secure good tenants. Amy has been my main point of contact since then, and she successfully secured a 12-month let with professional tenants, with only a two-week gap between the previous tenants moving out and the new ones moving in. She was extremely thorough and detailed in following up with the exiting tenants to ensure the property was showcased in good condition, and she managed the handover with the previous letting agency seamlessly. Together with her colleague, Nathan, she also obtained several comparison quotes for refurbishment, and the new tenants are over the moon with the results. Belvoir have been responsive, direct, and very supportive, especially valuable for an overseas landlord like myself. Everything has gone to plan so far, and in fact has exceeded my expectations. I rarely give 5-star reviews, but in this case it is thoroughly deserved. Amy and Belvoir have been faultless.

Simon · 16 September 2025

5/5

View Agents
Landlord

Knowledgable & Exceptional service

I have been using Belvoir Liverpool Central for nearly a decade. 'Property is Personal' is the centre slogan of Belvoir and Mr. Rastall has treated my properties in that way. Adam leads a team of very knowledge and capable team of property consultants. Had an issue with a tenant (which unfortunately this can be expected) but Adam & his team were able to deal with it swiftly and came to a favourable outcome. It is the support every landlord needs when there's any issue. On a day to day basics, the team is always helpful & effective. Even small issue can make a tenant feel dissatisfy, Kyle always deal with it quickly and kept me informed. I highly recommend any landlords who is looking for a Pro-active agent who look after you as your best interest and yet treat tenants in a friendly & professional manner.

Nick · 12 September 2025

5/5

Google

My greatest thanks to Rebecca for being so helpful and making the rental process so seamless.

Sam · 10 June 2026

Agent replied · 10 October 2026

Thank you for taking the time to share your experience. Delighted Rebecca made your rental process seamless.

5/5

View Agents
Tenant

Helpful, professional team

During my tenancy, the Belvoir team has always been friendly, helpful and efficient in resolving any matters I've brought to their attention. Special thanks to Nathan and Haris for their help with a recent issue and the check‑out arrangements.

Will · 4 August 2026

5/5

Google

Simply excellent. Very helpful and pleasant to deal with. Extremely efficient in serving your needs. Software that makes your tedious tax return an absolute doddle. Adam and his team - Rebecca, Kyle, Amy and Mikael come to mind immediately and apologies to others I have missed - provide an excellent service. Totally recommended.

Allan · 6 July 2025

Agent replied · 8 February 2025

We appreciate your positive review about your recent experience with us! Thank You, Allan

5/5

Google

I recently had a leak coming into my salon from an apartment Belvoir manage above the salon. I wasn't expecting a property agency to be so efficient and get the job sorted ASAP! Also at a high standard and the contractors were perfectionist. I am thankful to Belvoir for getting the damage fixed rapidly within my buisness as this could of caused alot of problems for me and my salon. If I was into property development I would want Belvoir to manage my properties. Even buying properties i think they would be so efficient as I received the best service. Nathan was so helpful on the phone making sure all steps were completed and contacted myself to make sure the job was done to my standard. So thank you Belvoir this has been much appreciated. And thank you for dealing with the landlord and getting quotes sorted between yourselves, with no bother to me. I appreciate it and thank you so much I would highly recommend Nathan and the team and contractors at Belvoir. Many thanks Ashley

Ashley · 22 August 2025

4.8/5

View Agents
Landlord

Great service

Rebecca at Belvoir Liverpool Central has been consistently excellent. She handles end‑of‑tenancy inspections and deposit negotiations with fairness and clarity, communicates quickly and reliably, and keeps maintenance and re‑lets moving with impressive speed. Her service has been steady and dependable over time, making the whole letting process smooth and stress‑free. I highly recommend her and Belvoir Liverpool Central

Pambos · 5 March 2026

5/5

Google

Very helpful and quick responses - Nathan is great!

Antonia · 10 July 2026

Agent replied · 10 October 2026

We are glad to hear Nathan provided helpful and quick responses. We will pass your kind words along to him.

5/5

Yell

Reliable and Professional service

Adam and Rebecca, Kyle and Nathan at Belvoir Liverpool Central have been excellent in managing my properties. They communicate quickly, resolve issues efficiently and consistently provide reliable support. A great team I’m happy to recommend.

CharalamboL · 17 August 2026

5/5

allAgents

"Excellent service from..."

“I was having a number of unusual and complex issues renting my apartment in Liverpool. My tenant was not only subletting my property on an ad hoc basis; she was also illegally letting it out on Airbnb. On the recommendation of another owner in the same building, I asked Belvoir Liverpool Central to take over the management. They have done a truly fantastic job of not only guiding me through the complex legalities of changing tenant, but also renovating and then finding a tenant, in record time as well. I highly recommend Adam and his team at Belvoir. Many thanks. The best agency in Liverpool, without a doubt.”

Tim · 6 August 2025

5/5

View Agents
Landlord

Excellent service from Belvoir Liverpool Central

“I was having a number of unusual and complex issues renting my apartment in Liverpool. My tenant was not only subletting my property on an ad hoc basis; she was also illegally letting it out on Airbnb. On the recommendation of another owner in the same building, I asked Belvoir Liverpool Central to take over the management. They have done a truly fantastic job of not only guiding me through the complex legalities of changing tenant, but also renovating and then finding a new tenant, in record time as well. I highly recommend Adam and his team at Belvoir. Many thanks. The best agency in Liverpool, without a doubt.”

Timothy · 5 August 2025

5/5

Google

From start to finish, Belvoir have been absolutely EXCEPTIONAL. As someone with no real prior experience or knowledge of moving house individually, Belvoir have made the whole process seem considerably less daunting and have ensured I am catered for and looked after from the very beginning. Special thanks to Amy too, who’s been the best letting agent I could have asked for and has/ is always on hand to answer any queries I have; nothing is ever too much for her! You’re a star! Proper, proper boss little agency- cannot recommended highly enough!

Cal · 28 July 2025

5/5

Google

I will like to give Nathan a 5 stars review. He is our property manager and he has been very diligent, professional and addressing any raised issues promptly. I believe he values and respects tenants while also managing the property and representing the landlord fairly.

Abolarin · 10 September 2026

Agent replied · 10 October 2026

We are ecstatic to read your kind words about Nathan. His diligence, professionalism, and prompt handling of issues reflect the standards we uphold. We will ensure he receives this well-deserved recognition.

5/5

Google

Trust me when I say these people possess considerable expertise in business operations and client relations. Despite some unforeseen challenges and a longer-than-anticipated tenancy process, their patience and assistance throughout were truly commendable. A big shoutout to Mikael, who consistently provided support whenever I had any inquiries. So, if you are seeking to rent a property, I wholeheartedly recommend their services, as they have both professionalism and a genuine human touch.

Raj · 11 October 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Belvoir Liverpool Central

What do landlords say about Belvoir Liverpool Central?

42 reviews from landlords, rated 4.9 out of 5 on average. For example, Georgia wrote: "After my tenants moved out recently, Rebecca managed the end-of-tenancy inspection and deposit negotiations seamlessly and provided a detailed check-out report ..."

What do tenants say about Belvoir Liverpool Central?

50 reviews from tenants, rated 5.0 out of 5 on average. For example, Nazime wrote: "They're really professional agent. They do their job very well. Our first home was from Belvoir and now after 2 years when our contract was ending we have been ..."

Has Belvoir won any awards?

Yes. In The Trusted Agent 2026 awards: Belvoir, Liverpool Central won Trusted Agent; Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Andover won Platinum; Belvoir, Rugby won Gold; Belvoir, Leamington Spa won Gold.

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