Every review we hold for the Littlehampton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had such a great experience purchasing our new home through Glyn Jones Littlehampton, and in particular, we can’t thank Ainhoa enough for all her help throughout the process.
Ainhoa was absolutely brilliant from start to finish. She was always so helpful, thorough and on top of everything, but what really stood out was how lovely and personable she was. She brought a great sense of humour and light-heartedness to what can otherwise be quite a stressful process, which made everything feel so much easier.
It genuinely felt like Ainhoa was invested in helping us get moved into our new home, rather than simply doing a job. She was always there to support us, answer questions and help keep things moving, and we really appreciated that.
We’re incredibly grateful for all her hard work and support and would happily recommend Glyn Jones Littlehampton, especially Ainhoa, to anyone looking to buy or sell a home. Thank you for helping make the whole experience such a positive one! ❤️
Madeleine · 11 September 2026
★★★★★ 5/5
GoogleSteve Williams is by far the best estate agent, the only one we’ve used after a great experience back in 2018, four moves later, he is our go to.
Honest, reliable, proactive, professional, quick at responding, works harder than my solicitor.
I promise you Steve is worth every penny, his years of experience ensure he can take on any challenge, both predicable and unpredictable.
After a unique experience with my move, Steve continued to ring me long after my moving/completion date to ensure my family were well!
No hard sale. No pushing. Honesty only, realism. He knows his market.
Massive thank you from the Chownes, 18 years, 4 moves all done with Steve
Elouise · 11 September 2026
★★★★★ 5/5
GoogleWe had a fantastic experience buying our home. Steve found us our dream home and was always there to help throughout the entire process. He was knowledgeable, approachable and kept us informed every step of the way, making what can be a stressful experience so much easier.
Ellie and Russell were also brilliant. They were always attentive whenever I had a query, responded quickly and were incredibly helpful and supportive from start to finish.
Thank you all for your hard work. I would highly recommend this estate agency to anyone looking to buy or sell a home!
Ben · 11 August 2026
★★★★★ 5/5
GoogleNot a bad word to say!
Dealt with Glyn jones before for rentals and this time it was to buy our first home. Steve was our point of contact and I can say I was very happy with our experience.
We had a very long winded purchase due to other parties but Steve kept me well informed and whenever I had a questions he had no issues getting me an answer. If he said he’d do something he’d do it. Took some of the stress of buying a house away.
Alexander · 11 August 2026
★★★★★ 5/5
GooglePurchased my first property with Glynn- jones in Feb 2026 . Abby was great with viewings and answered any questions and got back to me very promptly with any questions I asked in the first month ,
Then dealt with Ainoha when Abby went to a sister shop and she was brilliant ,
Responding very quick and going above and beyond to help this sale go through as it was quite difficult due to it being sold by someone who inherited it and and had no knowledge on the house or anything that comes with it ( nothing to do with estate agents just myself and sellers solicitors) littlehampton asap is nothing like London asap . (No chain cash sale took 6 months )
Ainhoa was friendly and very professional and found answers to questions my solicitor couldn't and very much helped get us to the finish line !!
Wouldn't hesitate to use them again . They were very professional and got the job done .
Thanks again ..
Hayley · 11 August 2026
★★★★★ 5/5
GoogleWe had a fantastic experience with Glyn-Jones for our first home purchase.
A huge thank you to Abby, who was brilliant during the viewing process - providing us with all the information we needed to make the right choice with such important step in our lives.
Once our offer was accepted, Ellie was incredibly helpful throughout the rest of the process, keeping us updated and ensuring everything ran smoothly, even when things became tricky on the paperwork side.
We are so happy in our new home and can’t thank them enough for their support.
Without a doubt we highly recommend anyone who is looking to purchase a new home in the area to know that they are in good hands with Glyn-Jones!
Many thanks from Mitchell and Sude
Talewood · 17 January 2026
★★★★★ 5/5
GoogleRussell was lovely and polite. He kept us updated the whole way through the process and answered every question we had as first time buyers it felt overwhelming but, made easy with someone like Russell. Thank you so much for all that you have done to help us get our amazing cottage!
Salula · 11 August 2026
★★★★★ 5/5
GoogleWe recently bought our house in Wick, Littlehampton, and had an outstanding experience with Russell from Glynn Jones. It was a stressful purchase at times, but Russell consistently made the whole process feel easier. He was professional, supportive and always ready to help, keeping us clearly informed at every stage. His friendly approach and steady guidance made a real difference. We’re incredibly grateful for his hard work and would highly recommend Russell and the team at Glynn Jones to anyone looking to buy in the area.
Tessa · 11 December 2025
★★★★★ 5/5
GoogleWe recently bought our first home and worked with Russell at Glyn Jones, and we honestly couldn’t recommend them more. From start to finish, Russell was kind, patient, and incredibly accommodating during what turned out to be quite a tricky process.
Russell kept us updated at every stage, explained everything clearly, and went above and beyond to make sure we felt supported throughout the process. Even when unexpected issues cropped up, they were handled calmly and professionally, which put our minds at ease.
Thanks to their hard work and genuine care, we got through the sale smoothly in the end. We could not be happier with the service we received from Russell and from Glyn Jones and would highly recommend them!
Hannah · 11 December 2025
★★★★★ 5/5
GoogleAbsolutely cannot fault Glynn Jones, they've been outstanding from start to finish. Our property was advertised and sold in less than a week! All their staff are always so friendly , polite and completely professional, from answering the phone ,to resolving any questions or queries you may have. Abby was our main point of contact and was AMAZING at keeping us up-to-date with our sale progress. Thank you for helping us move into our dream home Abby, you're a star. If you're looking to sell your home I would highly recommend using Glynn Jones.
Gay · 11 December 2025
★★★★★ 1/5
GoogleMy experience with Glyn Jones was extremely stressful from start to finish.
After viewing a property and agreeing on a move-in date, I heard nothing for over a week. When I chased them, I was told they were waiting for a landlord reference, only to discover they had entered my landlord’s email address incorrectly, causing the delay. Despite this being their mistake, I was pressured to keep the original move-in date. As a single woman arranging a move between towns, and having been the one to chase them for the error, this felt unfair.
I was sent my tenancy agreement on a Thursday and pressured to sign it by midday Friday. When I explained I needed time to read a legal document due to long working hours, the lettings manager dismissed my concerns, saying it was “just a standard tenancy agreement” and expressing confusion over why I couldn’t sign immediately. When I called during my lunch break to clarify that I hadn’t had time to review it, I was told the contract was void and I could no longer have the flat. This left me upset, and I found the communication rude and demeaning.
The contract was only reinstated after I contacted the landlord myself. Even then, I was informed at 4pm on a Saturday that I had just 30 minutes to sign it, an unreasonable expectation.
After moving in, I experienced multiple issues: being trapped inside the building when the internal lock broke, three weeks without hot water during winter in a single-glazed flat, a leak under the sink, a stuck window, and mould in my bedroom (which other tenants also experienced). Despite multiple emails to the landlord, I received no response. On one occasion, the landlord entered the property without my permission or prior notice, which made me feel very uncomfortable.
When my tenancy was renewed, Glyn Jones sent three separate contracts, all with the wrong address for my flat. In one email, the letting manager wrote that he would “kill himself” if the address was wrong again, which I found completely unprofessional.
After moving out, I was informed I would not receive my full deposit back because the property was allegedly left “filthy,” which is untrue. When I requested the check-in inventory to compare, I was told the landlord was too busy to provide it. I have since had to raise a dispute with the Tenancy Deposit Scheme.
Overall, my experience was unnecessarily stressful, poorly handled, and completely avoidable. I would not choose to deal with Glyn Jones again.
Nicola · 27 March 2026
Agent replied · 17 April 2026
It is always disappointing to receive a one star review, however we do not feel this is fully justified.
Reference is made about the signing of a lease that took place over two years ago, whilst further comments are made about the lack of response to maintenance requests, despite the fact that the tenancy was renewed for a further term. This dissatisfaction appears to have come to light only after the tenancy has ended and a dispute has arisen over the retention of part of the security deposit, due to a question over the cleanliness of the property.
It is worth noting that we carried out a ‘Tenant Find Only’ service for the Landlord, this is not a tenancy we managed. We were not instructed to carry out an inventory or condition report and we were not involved in any on-going maintenance of the apartment once the tenant had moved in. Any delays in responding to maintenance requests are not a reflection of Glyn-Jones and Company and our management service.
Furthermore, it is absolutely the case that we neither made the decision to let the flat to the tenant in the first instance nor to withdraw from that decision. This is always the decision of the client. We understand that when the decision to withdraw was made the tenant called around to the Landlord directly and persuaded her otherwise. We were pleased by this decision and took instructions accordingly.
With reference to the comments made on producing a renewal tenancy with errors in the documentation, we acknowledge this took place. The first tenancy had a postcode error, the second an error in the spelling of the tenant’s email address. We acknowledge errors can be made. The comment made by a member of staff at the time was intended to be light hearted, it was self-deprecating and was certainly not intended to be offensive. We accept that it is not necessary or wise to enter into such banter with a client. It is not company policy to do so and the member of staff has been advised of this and will learn from it.
Finally, the matter of the deposit is on-going, being dealt with via the TDS. It would be wrong for us to comment on this other than to point out that this dispute is between the Tenant and the Landlord. Despite the fact we did not prepare the inventory or carry out the check out, we are naturally drawn into this as the holder of the deposit and cannot apportion disputed funds until instructed to do so. We are sure that the Dispute Service will come to the right decision, whatever that may be.
★★★★★ 5/5
GoogleGlyn jones one of the best local estate agents!!a huge thanks to Steve,man with his mission and his commitment absolutely brilliant,he helped us every single possible way to finish our home buying journey,we love you all of you guys.Thank you team Glyn jones!!!
Sadim · 11 August 2026
★★★★★ 5/5
GoogleHaving had little success with other estate agents we tried Glyn- Jones in Littlehampton. They found us a buyer within 2 weeks. Russell was our main contact and we cannot fault him. He was professional and courteous the whole time. When we emailed him, he responded to each email and kept up a clear line of communication with us and our solicitor. We are very happy with the service Glyn-Jones, Littlehampton, and Russell gave us and would recommend them.
Suzanne · 11 October 2025
★★★★★ 5/5
GoogleExcellent experience buying with Ellie GJ Littlehampton .. so glad our buy was with them..anyone in office i happened to speak to also great...she always responded on the day..
all communications to either us.. the seller..other estate agent or solicitor...all swift & to detail
Would 100% recommend..or if had to move again (which i wont!) would 100% aim for their help 1st...THANK YOU ALL SO MUCH FOR MAKING OUR BUY LESS PROBLEMATIC OR STRESSFUL from our buy end...and when I pass your office I shall pop head in to give you a wave 👋
S · 7 October 2026
★★★★★ 5/5
GoogleGlyn-Jones Littlehampton provided an excellent service when I was selling a park home, as the executor of my late mother-in-law's will. Steve Williams and Ellie Culver were professional, efficient and friendly throughout. I'd totally recommend them.
Steve · 11 September 2026
★★★★★ 5/5
GoogleI am very satisfied the service. All staff was very professional, friendly and helpful. Big thank you to Ellie who supported me through a stressful move under difficult circumstances.
Zuzana · 8 October 2026
★★★★★ 5/5
GoogleSteven Jenkins at Glyn Jones in Littlehampton has been unbelievably helpful with my rental property and helped me to navigate some difficult experiences. He has definitely gone above and beyond on occasion and I have really appreciated his support. I would 100% recommend him!
Anita · 11 May 2026
★★★★★ 5/5
GoogleAmazing service 👏 I have to say that Ellie and Abby made the process so stress free. Ellie was extremely professional, and dealt with every task without direction. She was very knowledgeable and her qualification in the industry really showed through her communication and ability. Honestly I cannot thank them enough. The fastest sale and completion.. around 5/6 weeks. Would definitely recommend to anyone in the littlehampton area.
Diane · 16 September 2025
★★★★★ 5/5
GoogleAmazing service! Steve made the process of buying our first house so easy, always there to answer the 101 questions we had! I would highly recommend
Alishia-mai · 11 August 2026
★★★★★ 5/5
GoogleI cannot highly recommend Glyn-Jones Estate Agents enough for their exceptional service during a recent property sale. From start to finish, the entire process was absolutely seamless.
Managing the estate of a close family friend was naturally an emotional and challenging time, but this team made the entire transition incredibly straightforward and stress-free. We were deeply impressed by their efficiency, professionalism, and reliable communication. No matter what query we had, their response was always swift and reassuring.
A special thank you must go to Victoria, Abby, and Eleanor. All three of these ladies completely exceeded our expectations. Their dedication and supportive approach turned a difficult task into a very manageable one, and we are incredibly grateful for their hard work.
If you are looking to sell a property and want a team that is professional, efficient, and genuinely supportive, look no further. Thank you all so much once again!
Executors · 11 June 2026
★★★★★ 5/5
GoogleI only ever dealt with Russell in the Littlehampton office and he was always polite, helpful and listened -great qualities in an agent. My purchase went through smoothly and I'd happily recommend Glyn-Jones to others
Anne · 11 May 2026
★★★★★ 5/5
GoogleAbby and the team at Glyn Jones were exceptional throughout the whole process of buying a park home for my vulnerable grandad. The service was impeccable and the communication was excellent. A massive thank you. Would highly recommend Abby and the team at Glyn Jones
Kylie · 17 February 2026
★★★★★ 5/5
GoogleHannah Stuart has been an absolute star since I moved into my rented property. She’s proactive, efficient, and always keeps me updated on any issues or progress. Her professionalism and friendly approach make everything run smoothly. I’d highly recommend Hannah, and Glyn Jones as a whole, to anyone looking to rent a property.
Victoria · 11 November 2025
★★★★★ 5/5
GoogleJust to say that Russell has been there every step of the way. We have had some difficult times in trying to get the property process finalised. He was very efficient and very professional in all he done. All staff have helped. Would recommend them. If you need to move use Glyn-Jones
Melinda · 23 November 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
