Trusted Agent profile · Littleborough
★★★★★
775 reviews across 3 platforms
Littleborough, OL15 8AB
Hunters's office in Littleborough, at Littleborough, is rated 2.8 out of 5 across 775 reviews on three platforms, including 145 Google reviews rated 4.7.
145
Reviews on Google
This office
20
Reviews on Facebook
This office
610
Reviews on Trustpilot
Business-wide
Every review we hold for the Littleborough office, from every platform, shown as written. First names only.
5/5
FacebookMany thanks to Peter, Kim and Nicky who have provided a first class service while helping to sell our home. I cannot recommend them highly enough. When there is so much choice it is down to the people and the team are great. Thanks again.
5/5
TrustpilotFriendly, helpful and approachable
From start to finish with viewing, asking questions, getting information for Solicitors, and completion the team have been great. They’ve made me feel like no question was too silly, given me their time to view the property when needed and they have gone above and beyond in chasing information for me to enable a quick sale. Monica, Antonia and Melanie have been fantastic in helping me and very friendly and helpful. I can not fault my experience as a first time buyer.
1/5
TrustpilotI am incredibly disappointed
I am incredibly disappointed. The agency passes me a flat in awful condition, full of dust and cobwebs around the windows. Moreover, the paint is going out of the walls, leaving the dark wholes/spots, and it doesn't look very pleasant. The previous tenants left pudding or whatever it was under and around the fridge. I had lost my nails trying to scrape this stinking dust. I have to mention that the top of the fridge was also covered of 5 mm of dust with fat from a cooker, which made it even harder to clean. It took me three days to clean the flat to prepare it to bring my staff. I feel cheated and disrespected. I had texted the agency, and no one even tried to text me back. When I came to the agency, I didn't even hear an apology, but I was told that my expectations/standards are too high and the flat is in a suitable condition. Do I really have too high expectations, guys, or is it just the agency's too low standards?I just regret that I didn't start making the photos and videos at the beginning when it was much worst.
5/5
TrustpilotI recently sold my property in Linnet
I recently sold my property in Linnet Close Thamesmead. The Abbey Wood team were extremely supportive, and their customer service was outstanding. I am grateful to have used them and would highly recommend them.
1/5
TrustpilotUnprofessional
We contacted Hunters Agency to view a house in my local area. The agency was really slack with replying to E-Mails, which shows a red flag from the get-go. After filling in a questionnaire, we asked questions about the property which he didn't know the answers to. Another red flag. So I thought, well, we will view the property anyway and see how that goes. I said that we were only available in the afternoons. He didn't reply. So I emailed again asking if this was okay. It wasn't until the next day he replied with "Apologies for the delay in response, unfortunately the email didn’t send and was in my outbox." So I gave him the benefit of the doubt and was polite about it. He offered 10:15 in the morning, so my partner had to arrange time off work to do it as it didn't seem they would even negotiate a time that would suit us anyway. Another red flag. So we agreed. He then said you will receive a confirmation text with the time and address etc. Now, it's the day of the viewing with only a an hour left until the viewing and we still haven't received the confirmation text of the address or anything. From this awful display of customer service, we shall not be going. The proffesionalism is slack to say the very least.
1/5
Trustpilothunters gravesend are a joke our…
hunters gravesend are a joke our landlord gave them his properties to manage after 4yrs he desided to sell was told by sales team get out we had no deposit back no help for tenent both letting agen and landlord dont care
5/5
GoogleFriendly and professional from start to finish. The whole team made the house buying process very smooth and efficient which I appreciated being a first time buyer. Highly recommend!
5/5
GoogleFantastic service and communication throughout the process. Friendly and helpful team, would highly recommend!
Thank you Lewis.
1/5
TrustpilotAbsolutely shocking
Absolutely shocking, I approached Hunters at the end of August 2021 looking to put offer n a house they are selling. I sold my house and was asked to wait till January as our vendors needed time to find a house. We accessed his and time went by. As we got to January our vendor s still hadn’t found the right house and dispute offering to pay them for a hotel for four weeks and storage the vendor refused. 8 months later we still haven’t been given a definite date to move. My husband and I have had to cancel our 25 anniversary holiday due to this and are looking at having to move into rented accommodation losing 6k early pay back on our current mortgage and six months rent due to the lack of action taken by the vendor and Hunters themselves!!! I understand that Hunters are employed by the vendor but surely our situation isn’t right !!! Without our purchase Hunters Littleborough wouldn’t be getting paid anyways. Total lack of communication and absolutely no information to hand when we have contacted them. This purchase has ruined our 25th anniversary year !!!! Houses don’t take 8-9months to complete !!!!!!😡😡😡I just want to move into my new home or at least be given a concrete date to move in!! An absolute nightmare!!!!!
1/5
TrustpilotOnly use places that give you what you want
rather than try and give limited help, help with what the person actually needs help with in regards to property choice.
1/5
TrustpilotThis is the worst agent ever
This is the worst agent ever. All agents are known for their commitment and trustworthiness, but they lack honesty. Instead of truthfully stating the facts about the property, they always wrap things up or try to deceive the client. I had a very bad experience with this agent.
5/5
GoogleHunters were wonderful. Helpful, friendly and professional. Thank you for making buying my first house as easy and as stress free as possible.
Thank you, it was our pleasure.
5/5
GoogleHunters were amazing at selling our house, we were kept updated regularly about any viewings and feedback. The property file app was very helpful also, where we were able to view upcoming appointments. Hunters remained professional, trustworthy, informative and friendly throughout the whole process of selling our house. I would definitely recommend Hunters Littleborough without hesitation and would definitely use them again,
1/5
TrustpilotVery disappointed with this company
Very disappointed with this company! Put an offer in for a house and it took them over 2 weeks to even get back to me and that was me ringing them. After waiting and waiting to see if my offer had been accepted i rang them once again and and they said unfortunately it hadnt been accepted but when where they going to let me know! Will not be going through them again to buy a house. Absolutely disgusting and no courtesy to their customers what so ever!
1/5
TrustpilotHunters Ilkley - just don't
Do not let through these people. They basically treat you like a second class citizen, coming to do in person check ups once every 6 month. So invasive. The property we rented turned out to be in poor condition, really cold and drafty with many things not working properly. We were supplied with no keys for the windows or patio doors and it was so annoying to have to be in constant contact with them about what was going on. Check out process was awful, problems that were fixed throughout the tenancy were tallied up and then we were told things would be deducted from our deposit. They want us to pay to make things in good and working order when they were not in that state when we moved in. Just rent from someone else - only way to deal with these kind of people is to not do business with them, they won't change or respect you once you're on their leash.
1/5
TrustpilotI moved in to one of hunters…
I moved in to one of hunters properties, October last year, it seemed fine, apart from bits and bats, I recently moved out and asked for my deposit back and they came up with all sorts of problems I had left, the problems were already there when I moved in, any one renting a property off them must go through the place with a fine tooth comb and make a note of everything in front of the agent so you are not charged for it at a later date, I lost nearly all my deposit, I got £18 back, totally robbed, will never use them again, they don't care about the tenants, stay away
1/5
TrustpilotWast time
Wast time. After I saw the house and paid a deposit because we want to take it, they started not answering the phones or saying they were busy. They promised to contact us the next day but nothing.After several messages and contacts they told me that the house we want is not their agency-Thinq Agency.Those who read this review, please do not use the services of the Thinq Agency.Thinq Agency and Hunters are two related agencies who don't care about customers.
1/5
TrustpilotDefinitely one to avoid for buying and selling
This agent was absolutely hopeless. I was trying to buy a property they were selling...but their communication was appalling and they made me feel like a nuisance. They didnt respond to emails and on the rare occasions their phones were answered they didn't return calls. In the end I resorted to going in person to their office where I would have to wait ages and was often then met with a blank look and confusion. They seemed to want to do very little for their commission and several times tried to pass parts of their job on to my solicitors. From my point of view, as a buyer, they were inefficient, slow and seemed to have a poor understanding of the process of selling a house.....I think they did a really poor job for the vendors too.Perhaps they are brilliant at lettings?Certainly not one to buy or sell property through!
5/5
GoogleExceptional local knowledge, honesty and integrity. We genuinely believe we’d have lost the house we so desperately wanted without the expertise of these fine people. Genuine care and interest, they lived it with us. Nicky is a diamond.
5/5
FacebookThey are hard working they sold my house for me and the sale was so quick I was stress free because they did all the hard work communicating all the time during sale and they even got me more money then I was asking for so if u got a property to sell put it in the hands of hunters you won’t be disappointed 👍
1/5
TrustpilotAll talk no action
They contacted me as they said my current estate agent was not promoting my house to its best potential.I was promised a quality service with excellent communication but as it turned out they are worse than my current estate agent .I would avoid hunters as they are clearly having serious issues across the company.
1/5
TrustpilotHunters letting agent
Hunters were the letting agent for a property that I rent out. My experience with them has been terrible and I have now moved to a different agent. There have been far too many problems to detail here but, if you are looking for a professional and competent letting agent, I would try somewhere else. When I complained about the problems encountered at branch level to the Head Office I was astounded that they were equally dismissive about such big failings, which shows it is an problem across the organization.
1/5
TrustpilotBe careful
Be careful, they are1 Rude2 Hardly ever answer calls 3 Rarely check requests on zoopla and Rightmove4 They care less about youThat was exact feedback I got from one of my friends who was looking so much in market and she finally got a house. I told her I found this property in Cookridge through hunters that I’m planning to view, she was like good luck if they ever answered you or even bothered, I didn’t believe her but she was right in every word. I left two requests through Rightmove on day of advert but no reply, called them ten times over two days no answer and left them voice message with all details, they answered after three days when I did more requests through Rightmove at last, the lady was like I have received offers no more viewings I could take your name, I tried to explain myself it’s unfair I did this and that everything you said calls voice notes online booking , she was like sorry bye, she must be joking… when you think you hit rock bottom in worst customer service, no there’s more and hunters is a live example. I wish some good people in hunters read this so they could do something about it so their work wouldn’t be undermined by their rude unprofessional colleague.
5/5
GoogleThank You to Sinead, Nicky & Iona for excellent service provided for the sale of my property.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hunters Littleborough won ESTAS awards in one year, most recently 2023.
ESTAS winner in one year: 2023.
ESTAS awards by year, 20232023 1 Best in Postcode ESTAS 2023 winners
Source: ESTAS winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Hunters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Littleborough.
Yes. Hunters won Best in Postcode (OL15) at the ESTAS 2023 awards.
