Trusted Agent profile
★★★★★
95 reviews across 2 platforms
17 Market Place, Lisburn BT28 1AN
Part of Templeton Robinson (Lisburn), see every office.
Templeton Robinson (Lisburn)'s Lisburn office at 17 Market Place is rated 4.1 out of 5 across 95 reviews on two platforms, including 46 Google reviews rated 4.4. The 49 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Lisburn office, from every platform, shown as written. First names only.
5/5
TrustpilotBallyhome
Ballyhome. Outstanding from start to finish. Selling in a tough market is never easy, and we had our fair share of challenging buyers along the way, but the team handled everything with absolute professionalism and determination.
5/5
TrustpilotHouse Sale
We sold our house using Ms Emma Coote from the Ballyhackamore branch of Templeton in January 2021. Our house sale was particularly challenging because of the actions of a buyer. While all of the dealings we had with the employees of Templeton Robinson were entirely positive, Ms Coote was exceptional. She was professional, hardworking, resilient and discreet. We would have no hesitation in working with her again and would highly recommend her to anyone thinking of using an estate agent in the area.
1/5
Google⚠️TENANTS BEWARE⚠️ Horrific service on the tenants behalf in the Lisburn branch from staff member Sarah Spence. Did nothing to support us when a dispute arose with the landlord over a broken boiler. We were left without heat for almost 3 weeks in the middle of February. Landlord was on her holidays and said she would sort it when she got back. Proceeded to charge us for the boiler repair when as it should have been her responsibility as a landlord to fix it. Continually told lies and bullied us into paying for it. When I asked Sarah Spence for advice in confidence she went and proceeded to let the landlord know I had enquired about ending my lease early (obviously I would have paid whatever early termination fee etc that would have been involved.) She made it very clear what side of the fence she would be supporting and that of course would have been the client who is renting properties through them. She did nothing to support us and let the disgrace of a landlord Fay and Dave Coffey get away with ripping off two young people renting their first home. When we tried to contest paying for the damage they then threatened to charge us more money for totally fabricated lies. They told us at the beginning that they would maintain and look after the garden yet when we said we weren’t paying for the boiler they said they would charge £507 for the garden not being weeded, yet they told us they would look after it. DO NOT RENT 82 Whitethorn Lane, Kinallen, Co.Down. It will seem amazing at first but between horrifically manipulative landlords and useless staff at Templeton Robinson I would advise anyone to steer clear and by reading other reviews on google and Facebook it’s clear that I am not the only one who has had a negative experience.NegativeProfessionalism
5/5
TrustpilotOutstanding service from start to finish
We had a great experience with Templeton Robonson when selling our property. The whole team were friendly, professional, and really easy to deal with from start to finish. Communication was excellent and we always knew what was happening, which made the process far less stressful.
5/5
TrustpilotMy elderly mother was selling her…
My elderly mother was selling her house. Nothing was too much trouble for the agents I would highly recommend
5/5
TrustpilotFantastic Service
We recently sold our house through the Lisburn office of Templeton Robinson. From the outset we were impressed with their knowledge of the market which gave us the confidence to instruct them.
5/5
GoogleI had an overwhelmingly positive experience using Templeton Robinson for selling my property. My agent Patricia was in constant communication throughout the process and helped push the project along./ Patricia delicately and proactively managed any issues arising vendor/purchaser side to complete what could've become a fractious process without her help. Thanks Patricia!
5/5
GoogleAshley was most helpful and professional throughout the entire process of selling our home. When our sale fell through, he ensured it was relisted quickly and the sale was agreed again very promptly. We really appreciated being kept up to …
5/5
TrustpilotGreat customer service from Chris and…
Great customer service from Chris and Patricia at Templeton Robinson. I felt well informed and supported throughout the process. They also helped me find a quick slae at a good price so really matched up to my expectations. I'd really recommend their services.
5/5
GoogleAmazing service. Quick and efficient in all lines of communication. Emails were answered swiftly, phonecalls were followed up with a quick solution to any problem. Ashley was very attentive, knowledgeable, professional and helpful throughout the whole process. Other members of staff I interacted with were very helpful also.
5/5
TrustpilotVery professional
Very professional, efficient, friendly service. We were kept updated through every step.
5/5
GoogleI’ve used Templeton Robinson twice now and I couldn’t recommend these guys enough. Easy to work with and helpful when in every shape or form. Ross followed up and provided best service possible, gave best advice when needed. Thank you for the hard work selling my house when the market wasn’t at its best.
5/5
GoogleVery, very happy with the TR service. The team were great throughout. Stressful time but very much supported by Ashley and the team.
5/5
TrustpilotExcellent service
Excellent service. All members of the TR team were extremely helpful with the smooth sale of my property.
5/5
TrustpilotI found the whole experience to be…very straightforward
I found the whole experience to be excellent, prompt, good communication, lovely staff.
5/5
GoogleFirst class service from start to finish. Maureen Moreland was so helpful and supportive throughout the whole process excellent and professional service. I would highly recommend Templeton &Robinson.
5/5
GoogleGreat service from Ross. Knowledgeable staff.
5/5
GoogleMaureen has been more than wonderful in helping us sell our home. She goes over and beyond at every stage to keep us informed and help us through the process. Could not recommend this agency enough. Thank you for all your help.
1/5
TrustpilotDodgy dealers !!
Dodgy dealers !!! Avoid at all cost. Tried selling a few months back and a lot of things didn’t add up ! Wasn’t going to put a review as I felt bad but it’s important so I have. Apparently a lot of viewers couldn’t view ! Ridiculous and a lot of time and money wasted :(
5/5
TrustpilotFantastic service and excellent…
Fantastic service and excellent communications. Really proactive and support from start to finish.
5/5
TrustpilotTempleton Robinson
Templeton Robinson provided an excellent service from start to finish, highly recommended.
5/5
GoogleAshley and his team were great, communicated very well and kept us informed at every step
5/5
GoogleAshley was very professional from start to finish with the sale and purchase of our properties. I highly recommend Ashley and his branch and I would definitely use them again should we ever decide to sell and purchase again in the future.
5/5
TrustpilotUpper Croft rd
Had a great experience with Templeton Robinson, would recommend to anyone!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Templeton Robinson (Lisburn)'s Lisburn office has 95 reviews across two platforms: 46 on Google, 49 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Templeton Robinson (Lisburn) is rated 4.1 out of 5 across all 95 reviews, and 4.4 out of 5 on Google from 46 reviews, checked 9 October 2026.
Templeton Robinson (Lisburn), 17 Market Place, Lisburn BT28 1AN.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.