4/5
TrustpilotSimple and quick process
Olivia from the St Helens branch was great at communicating any issues or queries with me. The whole team made the selling process simple and quick
Trusted Agent profile · Lisburn
Reeds Rains (Lisburn) reviews
★★★★★
2,306 reviews across 2 platforms
14-16 Market Street, Lisburn, BT28 1AB
Part of Reeds Rains Favsco NI, see every office.
Reeds's office in Lisburn, at 14-16 Market Street, is rated 3.9 out of 5 across 2,306 reviews on two platforms, including 348 Google reviews rated 4.9.
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Awards
Industry awards
Reeds Lisburn won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
EA Masters by year, 2022
2022 1 Gold EA Masters 2022 winners
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Lisburn branch
Source: EA Masters winners lists, as published, linked by year.
Reviews
Every review we hold for the Lisburn office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotStress free
Very good support and communication
5/5
TrustpilotWe just got a new rent property with…
We just got a new rent property with the guidelines from Reeds Rain with the precious help from Manpreet and Sally We are so grateful We thank you for all what you’ve done for usWe highly recommend tAdrian &Mariana
1/5
TrustpilotLiterally the worst experience ever
Literally the worst experience ever. Unfortunately can not give 0*From lettings office to customer relations department.
Agent replied · 16 June 2024
Hi James - could you provide me with some more details so I can understand what has happened? Thanks
5/5
TrustpilotExcellent service
Excellent service, professional and friendly.
1/5
TrustpilotThe worst letting agents I have ever…
The worst letting agents I have ever dealt with. Repairs just go untouched for months because "The landlord refuses to do them". Staff at the local office are pleasant enough but they really shouldn't allow a landlord like this to let properties through them knowing what she is like.
1/5
TrustpilotTerrible company
Terrible company - the service is the worst I have experienced ever in renting. They pass blame for problems with residence and don't fix them. No care for customers and they lie.
5/5
TrustpilotKeep up the great work...
Reeds Rains have been very professional , helpful and positive in their approach and support ...well done and thanks. They have kept us well informed with prompt communications and updates - Rob
5/5
TrustpilotTony Singh at the Cheadle Branch
Tony Singh at the Cheadle, Stockport branch has been amazing! Viewed a property, not even 24 hrs later he got me accepted by the landlord and all documentation sent over to apply! Fingers crossed everything goes smoothly. Thanks !
1/5
TrustpilotThis company are crap
This company are crap. I have been without hot water for two months and they have done nothing about it. Called today and just got the run around. Avoid at all costs.
5/5
TrustpilotEfficient and speedy service
Efficient and speedy service. Friendly staff.
5/5
TrustpilotOne month ago rented a flat from them
One month ago rented a flat from them. One of the best experience ever had no hassle of appointments or meetings. Everything settled over the emails and got my flat sorted in a professional manners
5/5
Trustpilot5 star
I would just like to thank you and the ladies in the office for all your help in buying the property. We are all settled in and would like to say thank you. You supplied a 5* service and kept me calm through this very stressful time.
5/5
GoogleCan't praise Tracey highly enough for all her help with moving into the property. From initial viewing to finally moving in, we were kept informed at each stage of the process. Nothing has been too much trouble for her and issues have been dealt with very promptly and efficiently.
5/5
TrustpilotHouse sale
Very helpful and friendly
5/5
TrustpilotWhickham, Gateshead were great!!!
We were well looked after by the staff at Whickham, Gateshead during our recent sale and purchase. Always made welcome and sound advice from all. We were happy with the value placed by Hazel, after other estate agents placed a much lower value. Thanks very much!! Ian and Lindsay
5/5
TrustpilotGreat Service
We had the pleasure to have Niamh help us out with everything. She managed to sort everything out for us very quickly and responded to any questions/queries we had rapidly with no hesitation. Overall just great service!
5/5
TrustpilotBest agency
Best customer service
5/5
TrustpilotGuided expertly through the process of…
Guided expertly through the process of selling our home by dedicated, friendly, helpful staff. Informed daily at all stages of where we were at. Couldn’t recommend them enough.
5/5
TrustpilotDefinitely 5 stars!
Definitely 5 stars!Very friendly staff.Thank you all for your hard work selling my home.
Agent replied · 16 June 2024
Hello - Thank you for your kind review, we will be sure to pass on the good words.Many thanks,Reeds Rains
1/5
TrustpilotRequested a valuation on 2 occasions. Still waiting for contact
Requested by email for a valuation of my property on 2 occasions. Received confirmation somebody would call to arrange a time to suit.However ,no body called or got intouch after over a week.Lost trust to sell with reads rains due to lack of communication.I have used another agent.
5/5
TrustpilotCan't praise enough
Had my property on market with purple bricks for six months and not a sausage. Put Reeds Rains on to it and within 3 weeks it was sold for more than purple bricks wanted me to market it for. Worth the extra fees! They actually work for you. Well done.
5/5
TrustpilotReeds rains
Very professional speedy service always answers quickly I’d never use anyone else highly recommended
Agent replied · 16 June 2024
Hello Christine - Thank you for your great review!Many thanks,Reeds Rains
1/5
TrustpilotUpon property check
Upon property check, the estate agent was touching my towels on rack.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Reeds Rains (Lisburn)
Has Reeds Rains (Lisburn) won any awards?
Yes. Reeds Rains (Lisburn) won Gold for Best Estate Agent Guide 2023 Gold Award, Lisburn branch at EA Masters 2022.
