Trusted Agent profile · Lisburn

Reeds Rains (Lisburn) reviews

3.9

★★★★★ Good

2,306 reviews across 2 platforms

14-16 Market Street, Lisburn, BT28 1AB

Part of Reeds Rains Favsco NI, see every office.

Reeds's office in Lisburn, at 14-16 Market Street, is rated 3.9 out of 5 across 2,306 reviews on two platforms, including 348 Google reviews rated 4.9.

Google logo

4.9 / 5

348

Reviews on Google

This office

Trustpilot logo

1,958

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Lisburn office, from every platform, shown as written. First names only.

5/5

Trustpilot

Stunning Service from Bamber Bridge!

The team at Bamber Bridge have been exceptional - the work that Donna Hargreaves has put in over the last few months has been incredible, special mention to her and also Alison Whiteside - thanks to them, I have the home that I wanted, and I couldn’t be more grateful!

Tom · 19 May 2022

5/5

Trustpilot

Reids and Rains Rhyl, What a team!

With regard to Reids and Rains Estate agents Rhyl, we have found that during the sale of our property they have been very professional in every way. They have kept us informed throughout the sale of viewings etc. Telephone calls always answered in a friendly manner. No hesitation in recommending them as a professional Team.

Sandra · 10 August 2021

5/5

Trustpilot

The St Helens branch

The St Helens branch have been extremely helpful throughout the entire process of me finding a new rental property, I was updated at every stage. I have spoken to several different agents over the last few weeks and it was nice to speak to an agent who actually cared.

Ben · 28 June 2022

1/5

Trustpilot

Bad communication with stupid…

Bad communication with stupid procedure. i didnt have problems with different agencies and i dont know why they making it so hard to make a deal with them. dont buy/rent with them!!!

Greg · 14 April 2018

Agent replied · 16 June 2024

Dear Greg,Unfortunately our referencing is dealt with by an external company and the procedure and criteria is set by them. We explained the procedure to you in order to avoid you paying fees which would have been non-refundable in the event of the referencing being declined. If you wish to discuss any further, please get in touch. Ian Jordan, Letting Manager.

5/5

Google

Integrity and honestly are two words that stand out with the service that simon provided for us. Going above and beyond are easy words to use but simon did this for us without even being asked. Would highly recommend.

Desmond · 20 June 2023

5/5

Trustpilot

This company keeps their clients…

This company keeps their clients involved at every stage for viewings and the sale of your property. The staff at the Bridlington branch are superb!! They are helpful polite and friendly whenever they contact you! What else could you ask for?

Jane · 21 April 2023

5/5

Trustpilot

Excellent Service…

I have recently bought a house from Reed Rains in Ossett. The solicitors, I and the Vendor employed were very slow. Dan in the Ossett branch went above and beyond his remit, liasing with the Vendor, obtaining documents to push the Sale through. I would no hesitation in buying from Dan and the Ossett branch again.

Anne · 19 May 2021

5/5

Trustpilot

Fast and efficient

Reeds rains Rhyl, very fast and efficient! Service is fantastic. Tom brown in-particular has kept us in the loop from every update.

Kirsty · 2 July 2024

5/5

Google

Brilliant service throughout, lara was amazing, helped us navigate a difficult sale and purchase. Cannot recommend enough

Christina · 20 June 2022

Agent replied · 19 June 2024

Thank you for this feedback, we appreciate it. Team RR.

5/5

Trustpilot

Service very good especially as covid…

Service very good especially as covid was a nightmare have bought and sold 3 houses in the last 10 years and we went with reads rains as we like the professional and honest approach of the manager tom brown and its good to have someone in the end of the phone that knows their job

Darren · 6 July 2021

5/5

Trustpilot

I am happy to say that they are really…

I am happy to say that they are really experienced n help to buy n sell the property without any difficulties.

Sunil · 17 July 2024

5/5

Trustpilot

I have recently moved into a rental…

I have recently moved into a rental property with Reeds Rains Blackpool. Following the viewing, the girls in the office were great and kept me updated throughout. I got my keys on Friday and couldn’t be happier to be in my new home! Thanks again.

Jade · 21 November 2022

5/5

Trustpilot

Fantastic service from start to finish…

Fantastic service from start to finish highly recommend Frank Nicholson senior mortgage advisor thank you

Emma · 30 August 2018

5/5

Trustpilot

Two houses sold within two weeks if…

Two houses sold within two weeks if valuation and listing.Full support and guidance from valuation until completion

Mr · 19 September 2024

5/5

Trustpilot

Excellent service 👏

Very professional staff. Nothing too much trouble. Helpful with all queries I raised. Would recommend.

Catherine · 28 August 2022

Agent replied · 16 June 2024

Thank you for your 5 star review!

5/5

Trustpilot

All viewings were handled by Reeds…

All viewings were handled by Reeds Rains, which was great as we both work full time and have limited free time.

Nigel · 10 July 2024

5/5

Google

First class service as a rental agent. Tracey has went over and above her duty and helped me out on numerous occasions over the past 2 years. Being the first time in a managed property, she has been a god send in giving advice and dealing with the landlord or 3rd parties. Very professional and stress free service from the beginning, no complaints.

Samantha · 21 June 2018

1/5

Trustpilot

Do not use their services

Do not use their services! This is a warning.They are sloppy and ill managed. They will screw you over.

Elske · 11 February 2022

Agent replied · 16 June 2024

Hello Elske,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains

1/5

Trustpilot

Terrible

Trying to rent a property is the worst thing to do with these idiots best thing this company can do is go bust they have no communication skills what so ever

Cbartle · 1 May 2018

Agent replied · 16 June 2024

Hello. We're sorry you're unhappy with the service received. I have completed a 'Find Reviewer' to try and obtain more information about you so that we can try and address the problems. Alternatively you can email us on rrcustomerrelations@reedsrains.co.uk. Reeds Rains

5/5

Trustpilot

Reeds Rains very helpful

Reeds Rains very helpful, was there every step of the way through helping me buy my first house I highly recommend.

Darren · 3 July 2024

5/5

Trustpilot

Smooth and easy process - very professional

We have just bought and then rented out a house through Reeds Rains in Acomb.The process with them has been smooth and problem free, despite what’s been going on with Covid and also us living overseas. Jordan and Alex have been super helpful and professional, can’t fault them at all.Thank you for all your hard work guys!

Adele · 20 November 2020

5/5

Trustpilot

Helpful

Keeping us informed through out our sale, not completed yet but very happy so far.

Christine · 2 August 2022

Agent replied · 16 June 2024

Thank you

5/5

Trustpilot

Thank you Reeds Rains

I would like to thank all of the staff at Reeds Rains for there work in finding me suitable accommodation. I was in need of accommodation in a timely manner and they found me a home and I'm grateful as the whole experience was made easy because they are very efficient and professional.

STEVEN · 22 September 2021

5/5

Trustpilot

My wife and I have several properties…

My wife and I have several properties that we rent and this was our first experience of using Reeds Rains. It will not be the last. Viewings organised very well with good notifications, vetting process clearly robust, smooth handling of all aspects. Excellent from all the team including Zoe and Scarlett.

Pete · 12 January 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

Industry awards

Reeds Lisburn won awards at EA Masters in one year, most recently 2022.

EA Masters winner in one year: 2022.

EA Masters by year, 2022

Source: EA Masters winners lists, as published, linked by year.

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Has Reeds Rains (Lisburn) won any awards?

Yes. Reeds Rains (Lisburn) won Gold for Best Estate Agent Guide 2023 Gold Award, Lisburn branch at EA Masters 2022.

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