5/5
GoogleBought our house through reeds rains, Lara was brilliant very attentive and happy to answer any questions, would highly recommend.
Trusted Agent profile · Lisburn
Reeds Rains (Lisburn) reviews
★★★★★
2,306 reviews across 2 platforms
14-16 Market Street, Lisburn, BT28 1AB
Part of Reeds Rains Favsco NI, see every office.
Reeds's office in Lisburn, at 14-16 Market Street, is rated 3.9 out of 5 across 2,306 reviews on two platforms, including 348 Google reviews rated 4.9.
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Awards
Industry awards
Reeds Lisburn won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
EA Masters by year, 2022
2022 1 Gold EA Masters 2022 winners
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Lisburn branch
Source: EA Masters winners lists, as published, linked by year.
Reviews
Every review we hold for the Lisburn office, from every platform, shown as written. First names only.
Google5/5
GoogleThe staff based at Lisburn were both professional and polite, keeping us updated regularly on progress of our house purchase.
5/5
GoogleThanks very much for such a smooth purchase. Thanks especially to Lara who replied to my emails and calls very promptly. When collecting the keys I changed the arrival time at the very last minute and she was very ammeanable to ensure she was around and even gave us a card to congratulate on our new house. Thanks once again and am so happy with our new house.
5/5
TrustpilotVery easy to deal with
Very easy to deal with. Respond promptly to all queries and get back to you if the information not readily available.Excellent ⭐️⭐️⭐️⭐️⭐️
Agent replied · 16 June 2024
Thank you for your great review
5/5
TrustpilotPositive spirit despise long sale
The Reeds Rains Catford team has been really helpful by helping to chase a sale process that took a long time and ended up in a broken chain and then giving useful advice and assistance to get my flat back on the market and sold at a complicated time.
5/5
TrustpilotReeds Rains Manchester were fantastic…
Reeds Rains Manchester were fantastic in helping us with a property in a city centre. Highly recommended
5/5
GoogleVery happy with the Lisburn Branch! Always very professional and very responsive! Thank you Simon and Lara.
5/5
TrustpilotI’m a absolutely delighted after…
I’m a absolutely delighted after reading all these reviews that my old landlord has chosen Reeds Rains to market his property. I truly hope that he gets the tenants and the service that he justly deserves. It has made me so happy. Well done.
5/5
TrustpilotMaria
Maria - the lady that makes things happen.From the get go to now, it just seemed like we were both working towards thesame goal. Sometimes it seemed like she was the one buying the house and not me.She was persistent and made sure it happened as quick as possible. Her names Maria, she makes it happen!
5/5
TrustpilotI moved in to a Reeds Rains managed…
I moved in to a Reeds Rains managed apartment in July and they've been very helpful and communicative dealing with the move in and a few minor issues that needed to be sorted. Highly recommended!
Agent replied · 16 June 2024
Hi Michael - Thank you for leaving us a positive review, we're so glad to hear you have had a great experience with us and we wish you the best of luck in your new apartment.Many thanks,Reeds Rains
5/5
TrustpilotDean and Sophie from the Hazel Grove…
Dean and Sophie from the Hazel Grove branch have been really helpful through the whole process from start to finish, very helpful and professional.
5/5
TrustpilotStaff very friendly explained everything kept me up to date the staff go above and beyond very profesional
They went above and beyond to help us and explained every thing in detail they were all 👏
Agent replied · 16 June 2024
Thank you for your review! :)
1/5
TrustpilotShocking service when repairs need done
Unacceptable service when repairs need done in the house
Agent replied · 16 June 2024
Hi Jayne,Sorry to read your review. I have sent you a request for more information so I can look into this for you. The request will come from Trustpilot.Regards,Reeds Rains
5/5
TrustpilotCross gates branch really good I dealt…
Cross gates branch really good I dealt with Clare and hand their very efficient and I’m really pleased with the outcome.
5/5
TrustpilotVery good service. Very pleased.
We recently moved into a city centre apartment. The process of signing the contract and moving in was pretty stress free especially considering the whole corona situation. Ryan answered all our questions as best to his knowledge and even was able to move us in a day earlier than agreed, so that it would coincide with the bank holiday. Very good service. Very pleased.
1/5
TrustpilotHorrible
Horrible, very unprofessional very tricky. THEY ARE HORRIBLE. Asking for holding depozit, after credit check went wrong they refuze to send the money back, avoid this agenty. Most horrible services ever.
Agent replied · 16 June 2024
Hi,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
5/5
TrustpilotExcellent estate agents
I used Neil at Reeds Rains coventry to sell my houseHim and his team were very efficient in ensuring that potential buyers had checked the specs prior to viewing resulting in a successful sale :)
5/5
TrustpilotReeds Rains Hartburn
Reeds Rains Hartburn Exceptional service from a lovely, friendly and helpful staff team. They helped me through the sale of my mum’s house on behalf of myself and my brothers. Very empathetic at an extremely emotional time.I can’t thank them enough.
5/5
TrustpilotThe staff at Reeds Rains are an extremely professional team.
The team are all very professional, especially the manager at the Quay branch. The shop space is in a prominent location so there were lots of viewings, in addition to the online service which led to offers with a quick sale. I am very pleased with their performance.
5/5
GoogleI viewed a house in Lisburn through reeds rains and I was dealing with Tracey throughout the application process. She was so patient and I was delighted when the application went through! She helped me with all the fine details of the application process and ensured me I was never any problem to her! She has great patience and is fantastic at her job. Thanks again Tracey
1/5
TrustpilotBeen waiting weeks to get my window…
Been waiting weeks to get my window fixed and nothing even when fitted wasn't done right paying out all my money on gas and electricity to keep house warm absolutely useless Bamber bridge or Chorley
Agent replied · 16 June 2024
Hi Thomas - let me know which branch you are dealing with and I will chase this up for you.
5/5
TrustpilotThanks to Connor for great customer…
Thanks to Connor for great customer service - much appreciated, Anna
5/5
TrustpilotReeds Rains Congleton
I have visited Reeds Rains Congleton on several occasions. The staff are always friendly and helpful, nothing is too much trouble!
Agent replied · 16 June 2024
Thank you for your review, I will pass on to the branch
5/5
TrustpilotLiz at reeds rains Dinnington fantastic…
Liz at reeds rains Dinnington fantastic service and support from start to finish.Proffesional, approachable and knowledgeable. Thank you Liz
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Questions about Reeds Rains (Lisburn)
Has Reeds Rains (Lisburn) won any awards?
Yes. Reeds Rains (Lisburn) won Gold for Best Estate Agent Guide 2023 Gold Award, Lisburn branch at EA Masters 2022.
