Every review we hold for the Lisburn office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotStress free experience
The whole process has been made extremely easy and stress free. The staff are all very friendly and helpful. Margaret and Catherine are fabulous. They took time to fully understand our circumstances and where very encouraging. Wouldn’t hesitate to recommend them.
Pamela · 24 September 2021
Agent replied · 17 June 2024
Hi Pamela,It was our pleasure in helping you through the process 🏠A big thanks for leaving us such positive feedback, Margaret and Catherine will be delighted to hear your kind words.PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotThis is a great service provided
This is a great service provided. Without all the help from all the staff we would of had a very hard job buying our house. We can't thank them all enough highly recommend this to anyone.
Jamie · 8 June 2022
Agent replied · 17 June 2024
Hi Jamie 👋 Thanks for your 5* review. We're delighted to have helped you secure a mortgage and hopefully made the process easier for you. Best wishes for the future, PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotRecently dealt with PropertyPal…
Recently dealt with PropertyPal mortgages for the renewal of my mortgages & personal protection insurance. Totally took all the work out of my hands & got me great deals, which I was very pleased with. Very easy to deal with & forthcoming with information. I would thoroughly recommended them!!
Paul · 3 May 2019
Agent replied · 17 June 2024
Hi Paul,Thank you so much for your fantastic review!We are so pleased you found our service so helpful.We are always on hand when you need us or anyone you recommend.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotExcellent service once again
Excellent service once again, this has been my second mortgage within a year and Marie and Tonicha have made the process so easy by their professional work, from start to finish I was kept informed to whole way through thanks again for your help.
Jimmy · 13 January 2021
Agent replied · 17 June 2024
Hi Jimmy,Thank you for coming back to us time and time again, so glad we could help you once again.Marie and Tonicha are thrilled with your comments! 😄See you again soon I'm sure.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotPROFESSIONALS
PROFESSIONALSBig Big Thank You for Nicole and Laura. They always were supporting, fast replying to my emails. These girls never ignored and always helped to me with mortgage application. Hope, soon all will be finished and we will get our new home.Best RegardsDovydas and Simona
Dovydas · 7 October 2020
Agent replied · 17 June 2024
Hi Dovydas and Simona,We are so pleased we were able to help you get your new home 😃Nicole and Laura are so pleased with your 5* review.We are here anytime you need us.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotLaura just made everything so simple
Recently used property pal to sort out all the mortage stuff for our new house. Laura talked us through everything from start to finish and was always one step ahead. She made what I thought would have been a very stressful time very simple. 100% would recommend
Nathan · 5 February 2020
Agent replied · 17 June 2024
Hi Nathan,We are so pleased we managed to take the stress out of buying your new home!Thank you for your 5* review and for recommending us.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotI couldn’t be happier with the service…
I couldn’t be happier with the service I received from Laura, she was absolutely fantastic, very reassuring and the efficiency that everything has been dealt with I would highly recommend to others. You should be proud to have people like Laura as an ambassador for your company.
Mark · 5 February 2020
Agent replied · 17 June 2024
Hi Mark,We are very proud of our Laura!Thank you for taking the time to leave us such a good review. Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotTop-Notch Guidance through the Mortgage Maze!
First Class service with everything explained to a first-time buyer in an easy to understand manner. I would have no hesitation in recommending PropertyPal Mortgages. Marie worked out a great deal and nothing was too much trouble for Aimee who was able to supply documents and information at a moments notice.
Richard · 26 July 2017
Agent replied · 17 June 2024
Hi Richard,Thank you for giving your feedback on our service. It is great to hear that we were able to help you buy your first home and that you will recommend us to others.Marie has seen your kind words and was absolutely delighted to receive your comments, it really made her day. I will ensure Aimee also sees your review - I know she will be just as pleased.Regards,The PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, have complete confidence in Marie, professional personal service
Giffin · 7 August 2025
★★★★★ 5/5
TrustpilotMarie was very informative and helpful…
Marie was very informative and helpful secureing the best remortgage deal for myself
KEVIN · 26 January 2023
★★★★★ 5/5
TrustpilotMortgage Offer Success
Second mortgage application with property pal mortgages.They have a big team who are always willing to help when needed. We are super happy to get our mortgage offer. Thanks all involved. Kirsty and Elisha
Kirsty · 28 June 2022
Agent replied · 17 June 2024
Hi Kirsty and Elisha, A big thanks for your kind words and for continuing to choose us again. Happy we could help ☺️PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotHighly recommended.
They took care of everything from start of the process to the end and kept me in the loop. This allowed me to continue getting other parts of the purchase sorted, knowing that the mortgage application was being worked on.
Barry · 2 August 2021
Agent replied · 17 June 2024
Hi Barry, Our team really try to make the application process fast, convenient, and hassle-free. We're so glad that you had a positive experience using our services and that we were able to help you on your new home journey 🏠PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotFirst time buyer
Excellent service! As a first time buyer, I’ve been provided with detail information on mortgage choices & updates on the process. Not to mention fantastic mortgage advisor Catherine! Thanks for making the process direct & stress free! (:
Yee · 18 November 2021
Agent replied · 17 June 2024
Hi, Thanks so much for your kind words, the team really appreciate you taking the time to leave such lovely feedback. With regards to you mention about Catherine, she really is the best - we'll be sure to let her know 🥳If you need anything else, don't hesitate to get in touch 👋PropertyPal Mortgages Team
★★★★★ 5/5
Trustpilot5 stars
Marie, Kathryn and everyone else at PropertyPal mortgages were extremely helpful. I was a first time buyer, so the whole process was very new to me but they made is so easy, were very accommodating, and answered any query I had. Would highly recommend. Thank you.
Laura · 14 August 2019
Agent replied · 17 June 2024
Hi Laura,Thank you so much for your 5* review!Very pleased you found our service so easy and helpful, we are all so pleased with your comments.We will see you again in a couple of years for your review 😃Kind RegardsLucy
★★★★★ 5/5
TrustpilotEverything we needed
Everything Property Pal did for us to help sort our mortgage was so helpful! They were with us at every step and were so good at answering any questions we had as first time buyers, thank you!
Kirsty · 6 November 2021
Agent replied · 17 June 2024
Hi Kirsty, It's so lovely to hear that we could help you on the journey to purchasing your first home 🥳 We know the process can be a little overwhelming, especially as first time buyers so we're delighted with your positive feedback. Wishing you lots of happiness in your new abode 🏠PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotGreat service as always
As always, a great and reliable service by ProperlyPal. Keep you updated throughout the process, take care of any issues and are always a pleasure to deal with.
Sameer · 22 December 2022
Agent replied · 24 August 2024
Hi Sameer,Thank you so much for such a good review.We as a team are so happy to hear that you are pleased with the service.Look forward to helping you again in the future and anyone you recommend to us. Kind Regards PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotI always recomend propertypal mortgage…
I always recomend propertypal mortgage brokers to everyone!!!They always make the process straight forward and easy to understand from our first time mortgage now to our renewal.They are an amazing team that keep you informed every step of the way.
Oscar · 3 March 2021
Agent replied · 17 June 2024
Hi Oscar, Thanks for your kind words. Our team really value such positive feedback 😊It's great to hear we were able to simplify the process for you - it's what we love to do! If you need anything, please do not hesitate to get in touch. Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotNo regrets.
I can't speak highly enough about PropertyPal Mortgages Team, very prompt and very helpful, they help me to secure a deal months before my mortgage to expire just to make sure I can contract something decent, Thank You very much for all your support given so far, and keep up the good work! :)
Peter · 8 June 2023
★★★★★ 5/5
TrustpilotGood communication and very helpful
Good communication and very helpful. They seem to be very knowledgeable and have definitely made the process much less stressful than it might have been otherwise.
Bob · 16 December 2024
★★★★★ 5/5
TrustpilotLaura and the Propertypal team were…
Laura and the Propertypal team were fantastic in helping us secure a mortgage as first time buyers. They guided us through the whole process and were always happy to answer our questions. They made the whole thing very simple. Would absolutely recommend them!
Bronagh · 5 February 2020
Agent replied · 17 June 2024
Hi Bronagh,Thank you very much for your fantastic review!We are always here with any questions you may have and for anyone you send our way.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotVery good experience
I had a very nice experience every time when I needed help with my mortgage. The company promotes professionalism and trust at the highest level, the support provided is very strong and the services are excellent.
Lucia · 2 August 2021
Agent replied · 17 June 2024
Hi Lucia, Thank you for your kind words, I will certainly pass this your feedback onto the wider team. It makes all the hard work and effort worth it when we have super satisfied customers like you 😊Have a great day 🥳PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotGreat service and excellent support…
Great service and excellent support throughout the process. This is the 3rd time we have arranged our mortgage through the team and have had a great experience each time.
Iain · 6 July 2022
Agent replied · 17 June 2024
Hi Iain, A big thanks for taking the time to leave us such wonderful feedback and for continuing to choose us time and time again 🥳 We look forward to working with you in the future. PropertyPal Mortgages
★★★★★ 5/5
TrustpilotGreat service
Great support from propertyPal in achieving our dream of owning a home. The communication was clear and the entire process was stress-free. I would highly recommend propertypal when someone is thinking about buying a house.
Divya · 4 August 2021
Agent replied · 17 June 2024
Hi Divya, Aw, we're delighted to hear your lovely feedback ❤️ We really do try to remove all the unnecessary hassle and get the best deals possible so it's amazing to hear we could help. Wishing you lots of happiness in your new home 🏠PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotExcellent guidance from start to finish
Excellent guidance from start to finish, I had no idea about the process of buying a home and PropertyPal talked me through every step. Very responsive to queries and got things sorted really quickly. It's an excellent service especially for first time buyers navigating this very complex world! Highly recommend!
Customer · 28 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
