5/5
TrustpilotProfessional and friendly
Very friendly and professional service. Maintained excellent communication and feedback throughout the sale process (which I handled myself) both via the telephone and the portal.
Trusted Agent profile · Lincolnshire
Pygott and Crone Lincolnshire reviews
★★★★★
235 reviews across 2 platforms
36a Silver Street, Lincoln, Lincolnshire, LN2 1EW
Pygott and Crone's office in Lincolnshire, at 36a Silver Street, is rated 3.6 out of 5 across 235 reviews on two platforms, including 132 Google reviews rated 4.1.
Reviews
Every review we hold for the Lincolnshire office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleI can highly recommend JamieThorpe. He was always on hand to answer our queries and questions however trivial and always kept us up to date on every part of the lease. We felt Jamie worked really hard for us and helped the process to run smoothly. Thank youPositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleVery professional staff on the inside. I couldn't comment on their service as we only went in for an enquiry but couldn't help but feel welcome from the get go. I was left with a business card and several different house documents, all of which we have reviewed. The service was good for what we received
5/5
TrustpilotVery good Estate Agents
Very prompt and efficient service. Found a buyer within a few days, recommended a good solicitor and kept me appraised throughout.
5/5
GoogleJamie Thorpe was extremely professional and a pleasure to deal with. Highly recommend.
5/5
TrustpilotExcellent
Efficient staff who go over and above to get. Buyer nd then see the sale through to completion.
2/5
GoogleTwo property viewings but there was a mix up with the first property, Viewing Co-ordinator went to 2nd property so viewing was 45 minutes late. Had viewing at 2nd property and absolutely no follow up or feedback from them regarding the properies. Not impressed, you have lost a potential sale.
2/5
GoogleReally brisk and off-handed receptionist couldn't get me off the phone quick enough. Do they want to sell properties???
5/5
TrustpilotPolite friendly and helpful
Pygott & Crone sold our house within 6 days of going on the market for more than the asking price. Polite, friendly staff who kept us informed right the way through the process. Couldn't have asked for a better team.
5/5
TrustpilotVery efficient and lovely people
Very efficient and lovely peopleExcellent service from day one . Very polite and efficient. From start to finish great service . Would definitely recommend. Spalding branch
5/5
TrustpilotHelpful. Kept us informed....
Helpful. Kept us informed with every move, polite, and respomnded to any queries in great time.
1/5
TrustpilotAVOID - VERY POOR customer service
AVOID - VERY POOR customer service. Even when trying to complain they treat you with disrespect. Disappointed as I just wanted an apology as the company was not upfront with all their requirementsFor the fees they are asking for they should try and actually understand that clients have different life circumstances
5/5
GoogleAlways supportive and hpful through a very stressful experience!
5/5
GoogleMarc Overton has provided excellent customer service throughout the buying experience. Always kept me informed and up to date with any news as well as arranging viewings with 30 mins notice. Highly recommend, very professional.
1/5
GoogleHad terrible service from this company. I bought a property from them and as soon as the offer was accepted they just ignored my emails. I had to find the buyer myself to get the sale through and now won't stop emailing me more houses to buy.
1/5
TrustpilotAbsolutely atrocious customer service
Absolutely atrocious customer service, including from the manager I spoke to about the numerous issues encountered. Unapologetic, and tried to but the blame on me for them not calling me back. They obviously don't want your money, don't give it to them.
5/5
GoogleDanny from Pygott & Crone is a world class agent. Totally understands the needs of the customer and offers a tailored solution rather than pushing something onto you that you don't want. Highly recommend Pygott and Crone as an agent!
1/5
GoogleWant you to get an agreement in principle just to view houses, absolute waste of time, use a decent estate agent instead.
5/5
GoogleValuation services- very professional. Punctual, honest and helped a lot!
5/5
GoogleVery professional, persistent and patient. Kerri has done a brilliant job throughout the sale.
Agent replied · 16 June 2024
Thank for your kind comments, we will pass them on to Kerri and the Lincoln team.
1/5
TrustpilotPoor Customer Service
Too many issues to list all of them, however, key ones includes:
5/5
GoogleNoni Hammond that works at pygott and crone was fantastic from start to finish! Very helpful, kind and professional. Lovely woman.
1/5
TrustpilotVery poor service
Very poor service. No communication at all. I had to ring them all the time. Only managed to get 3 viewings in 20 weeks. Then had the cheek to send a bill for £150 for marketing fees !! Would not recommend at all.
5/5
TrustpilotExcellent couldn’t do enough for me
Excellent couldn’t do enough for me, very friendly and approachable staff.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
