Trusted Agent profile · Lincoln
★★★★★
1,541 reviews across 2 platforms
35-36 Silver Street, Lincoln, LN2 1EW, LN2 1EW
William H Brown's office in Lincoln, at 35-36 Silver Street, is rated 2.6 out of 5 across 1,541 reviews on two platforms, including 346 Google reviews rated 4.2.
Tell us what you need and we'll put you in touch. William H Brown Lincoln hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lincoln.
Every review we hold for the Lincoln office, from every platform, shown as written. First names only.
5/5
GoogleThis is my 1st time dealing with. William H Brown Estate agents and I was very impressed with the letting team. I was kept fully up to date with the progress of my move and nothing was to much trouble for them. With the covid restrictions everything was done to keep both parties safe and well
1/5
TrustpilotNot serious estate agents
I had a property viewing with them today, after waiting for 15min no one showed up. After calling them I found out my appointment has been canceled by the agent. I have not received an email nor a phone call.I would not be conducting business with them anymore, this is not a way to do business.
1/5
TrustpilotLincoln branch rentals are dreadful
Rentals at the Lincoln branch are dreadful, they’re hard to contact, messages are unanswered, viewing appointments missed, I was left out of viewings arranged despite registering an interest. Bad for renters, terrible for landlords who are potentially missing out on prospective tenants and earnings as their property is left empty.
1/5
Trustpilotterrible agents
I'm trying to buy a property and those greedy Agents wont let me view property because I'm not using they mortgage advisors. I've contacted them about numerous properties but they even wont return emails or calls as they already know I don't want to use their dodgy advisors with elevated fees, disgrace where is free market!!!!!
5/5
GoogleI currently rent a property through William H Brown. I found the service throughout this process excellent. Particular thanks goes to Charlotte, who kept me informed throughout and was always on hand to answer my questions. I highly recommend the company and express my gratitude to Charlotte for all of her hard work and professionalism.
1/5
TrustpilotUtterly Useless!
After organizing a viewing for two properties without much hassle, the follow up was non-existent. As a student, sorting housing out for the next year can be a stressful time. After liking one of the properties and emailing them to express our interest, no reply was received. Then after emailing them for a second time, still no reply has been received.Utterly useless!
5/5
TrustpilotWHB Lincoln: mortgage
Lincoln Branch. We applied for a new mortgage with Harry MacDavid, our situation was quite complex but he was able to unpick everything for us and to find us the best deal based on our circumstances. He was professional and highly efficient throughout, we wouldn't hesitate to use him again in the future and would highly recommend him.
1/5
TrustpilotThey don't remove ads off sold properties off the market
They don't take properties which have been sold off the market so it's misleading and make you lose time! Unprofessional. Additionally, they don't follow requests about the way to contact you. I prefer to be contacted via email or message as I work nights, but they still will be giving you a call...
1/5
TrustpilotTried 4 times to arrange a viewing of a…
Tried 4 times to arrange a viewing of a property with the Lincoln office through Rightmove, direct email and telephone calls. The guy who took my calls assured me that the negotiator would ring me back - they never did, so I never viewed. If I was selling a house with these clowns I'd be very concerned.
1/5
TrustpilotAvoid at all costs
The worst estate agent company ever. I dealt with a Jerome in Barking and not only was he rude and aggressive he was completely useless! Didnt tell us of a number of offers and was impossible to get hold of. He lied and was appalling throughout. Would never use again.
1/5
TrustpilotTERRIBLE...the communication is beyond…
TERRIBLE...the communication is beyond embarrassing, property is literally thrown on to the market at a random price and left to sit there as they want their advertising boards around town. It's well known this company is NOT the best locally, they just have more money to push their business. AVOID AVOID AVOID!!!
1/5
TrustpilotTaking more fees than they tell you about and selling your data
After finding a property with them I was told about the fees but when I paid them and wanted to pay the deposit and first moth's rent I was told there was another fee bringing it to £650. What is more they sold my personal data to Spark Energy and changed my energy supplier to Spark energy without mine or my landlord's consent.
1/5
TrustpilotVery unprofessional agent
Very unprofessional agent. Initially mentioned to me that a viewing needs to be rescheduled as the tenant wasn’t home, rescheduled to the next day. Next day she does not answer calls and when I reach the location I find no one is available. The following day the house is listed as Let agreed. Waste of time dealing with an agency like this.
2/5
TrustpilotPoor service at Fakenham
Poor service at Fakenham. Took house of market mistakenly. Our buyer only got it by insisting they contact me.Pressured to accept a risky bid.Once under offer, no contact. They never bothered to chase and update etc. I had to chase them. Very poor.I would not use again.
5/5
TrustpilotA very professional service
WilliamHBrown in Clacton gave a great service when I was looking for a tenant. Emails and phone calls were answered promptly. Very professional service from Oliver and Tom. I will be using them again.
1/5
GoogleShockingly bad service. Terrible communication to clients. Do not return calls.
Hi, thank you for taking the time to provide our William H Brown team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@williamhbrown.co.uk then we will be more than happy to help you.
5/5
GoogleI emailed a few agents but I was assured by Brad they could find a tenant in good time and I was not disappointed with the quality of the tenant and how fast it is now being processed! Very professional and would recommend to everybody!
1/5
GoogleWas purchasing a property, after one week they stated I had to complete in three weeks !!!?? The ladyagent I dealt with was terrible, no customer service skills and was so agressive on the phone. I had withdraw from the purchase. This is now been accepted by The Property Ombudsman, hopefully I can complete this to a positive report. Do not use this agent.
5/5
GoogleCalled to arrange a valuation. Friendly, helpful staff liaised with our tenants throughout the process and provided the valuation we requested in good time. If we decide to sell, we'll use these guys.
1/5
TrustpilotI had a viewing booked for a property
I had a viewing booked for a property. I was the first person looking to view the property. They then called me up a day after and told me I could not view the property due to someone having corona virus however within a few days of them cancelling the viewing the house is suddenly sold.
1/5
TrustpilotDo not use this estate agent unless you …
Do not use this estate agent unless you thrive on stress, enjoy being lied to and can wait for months to move house. They are incompetent and inefficient and so are their dedicated conveyancing companies. When looking for an estate agent go by recommendations, there are good ones out there you just have to be patient and take the time to find them.
5/5
TrustpilotGreat work Ware office
My family had a great experience with William H Brown in Ware, Hertfordshire. Grace listened to our needs and was able to let us know about a fantastic property that suited us and when we could view it. She was helpful for the entire process as were the other staff in the office. Thank you for all your help.
5/5
GoogleExcellent service at William H Brown from Phil McConville for mortgage advice- explored all options to suit my personal circumstances. Josh Good gave a professional valuation, very polite and excellent communication throughout.
5/5
TrustpilotA* service from Lisa in the lettings…
A* service from Lisa in the lettings department. Going above and beyond what is required for the role.Would definitely recommend
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Tell us what you need and we'll put you in touch. William H Brown Lincoln hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lincoln.
