Trusted Agent profile · Lincoln

Starkey and Brown Lincoln reviews

4.5

★★★★★ Excellent

250 reviews across 2 platforms

34 Silver Street, Lincoln, LN2 1EH

Starkey and Brown's office in Lincoln, at 34 Silver Street, is rated 4.5 out of 5 across 250 reviews on two platforms, including 238 Google reviews rated 4.6.

Google logo

4.6 / 5

238

Reviews on Google

This office

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lincoln office, from every platform, shown as written. First names only.

4/5

Google

Lovely meal, would go again.

Anthony · 18 April 2024

Agent replied · 17 June 2024

Thanks for the review Anthony, we would love to know where this is for, we always like recommendations for our next staff night out!

5/5

Google

I've had an excellent experience with Starkey & Brown from the initial valuation with Frazer, through to the completion of the sale. Cannot thank them enough, highly recommend!

Natalie · 18 June 2022

Agent replied · 17 June 2024

Thank you for your great review Natalie! I'll pass your comments onto Frazer!

1/5

Google

A poor poor company, staff are young and haven't got a clue what they are doing, the level of service you receive is just a mess, don't use this awful estate agent if you're a serious landlord.

Peter · 19 June 2019

Agent replied · 17 June 2024

This is NOT a genuine client of Starkey&Brown!! It is a fake review and has been reported.

3/5

Trustpilot

Thinking of using this company

Thinking of using this company, puzzled that it has 0 reviews? Also I scored 3 out of 5 which apparently is 3.5 on Trustpilot!

Paul · 16 September 2024

5/5

Google

We sold our house with Starkey and Brown. Everything went smoothly and they kept us updated all the way. I would highly recommend them.

MrSiaustin · 20 June 2015

5/5

Google

I would not hesitate to recommend Starkey and Brown the whole team has been fabulous and informative all along. Ang in particular has gone above and beyond and kept me grounded during a stressful process.

Emily · 19 June 2017

Agent replied · 17 June 2024

Good morning Emily, Thank you very much for your lovely feedback. We are delighted to hear that the team (and in particular Angie) have looked after you well. We really do appreciate you taking the time to share your thoughts.

5/5

Google

A Fantastic service provided by S&B for a first time buyer. I could not fault them even with all the problems I had. I would use them again. What a great team. Thank you

Neil · 19 June 2016

Agent replied · 17 June 2024

Good afternoon Mr Williams. Many thanks for your very kind words, we are delighted that you were impressed with the service we provided. All the best!

5/5

Google

We sold a property through Starkey & Brown,it was only on the market 4 days, all the staff were excellent and helpful along the way, from valuation to sale completed. Thank you!!

Dean · 19 June 2018

Agent replied · 17 June 2024

Hi Dean - You are very welcome! Great to hear that everything went so well and that you enjoyed working with us. Thanks for your very kind comments, and all the best from everybody at Starkey&Brown.

5/5

Google

They were glue that held everthing together in my purchase. Excellent service and would absolutely use them myself if I were to sell. Best experience that I've had with an estate agent.

Kay · 19 June 2018

Agent replied · 17 June 2024

Hi Kay, we really do appreciate you taking the time to leave such a great review. We love the phrase 'glue that held everything together'!! ... We always aim to provide nothing but the best customer experience, so were pleased to hear that you were impressed. Thanks again from all at Starkey&Brown.

5/5

Google

Myself and my partner have only highest praise for Starkey and Brown; Ryan and Vicky especially made the whole process so easy! Would not hesitate to recommend them to anyone we know!

Courtney · 19 June 2018

Agent replied · 17 June 2024

Hi Courtney, thanks very much for taking the time to offer such wonderful praise for our lettings department. We are glad that you were impressed with the service and we really do appreciate your comments. Thank you.

5/5

Google

Spot on service, from start to finish.

Colin · 18 June 2023

Agent replied · 17 June 2024

Thank you Colin! Pleased we got there in the end!

5/5

Google

Amazing staff Amazing owners Amazing serv8ce

SUPERJUDE11 · 18 June 2023

Agent replied · 17 June 2024

Thank you for your kind words!

4/5

Google

A very good service as a buyer, I would have given a 5* but it was the vendor that did the viewings, so I can't review that part of the service.

Michael · 19 June 2017

Agent replied · 17 June 2024

Hi Michael, thanks very much for taking the time to share your thoughts. We're glad you had a good experience with us. We do offer a free accompanied viewing service, however some clients do prefer to carry out their own viewings. Should you choose to sell your property with Starkey&Brown in the future, we will gladly take care of all of the viewings and hopefully achieve 5 stars!! Thanks again for your review, we wish you all the best in your new home!

5/5

Google

very friendly people and helpful

Melody · 18 June 2023

Agent replied · 17 June 2024

Thank you for your kind words Melody!

5/5

Google

Immaculate service whilst looking for a home. Many thanks to frazer and Ben!

India · 18 June 2022

Agent replied · 17 June 2024

Thank you for your comments India, I'll pass your comments onto Frazer & Ben!

5/5

Google

Great communication throughout. Anita particularly lovely and helpful. Estate agents in general were much much better than the ones we bought from. Would definitely use them again.

Lisa · 19 June 2018

Agent replied · 17 June 2024

Hi Lisa, Thank you very much for taking the time to share your thoughts, its great to hear that you were impressed with our service.

1/5

Google

Asked 3 times from 3 different phone calls to email information, received nothing. Rubbish and incompetent. Lucky to get 1 star

Jem · 18 June 2020

Agent replied · 17 June 2024

Dear Jem, I would very much like to hear more about your experience as we have no record of you on our system? Please could you contact me direct on m.brown@starkeyandbrown.co.uk. Thank you, Michael Brown, Starkey&Brown

5/5

Google

Great company to work with always been happy in the service I have received from the team at Starkey and Brown.

Jake · 19 June 2017

Agent replied · 17 June 2024

Good morning Jake, thanks very much for taking the time to leave such a nice review. We are pleased that you have been impressed with the service and we really appreciate you sharing your thoughts.

5/5

Google

Starkey & Brown sold my house within a day of it being marketed! The service from then has continued to excellent. Anita dealt with everything and has been brilliant -she kept me updated throughout the whole process and dealt with a queries efficiently when they arose. I would definitely recommend Starkey & Brown.

Ruth · 20 June 2015

5/5

Google

Great service from this estate agent especially when dealing with Anita, very attentive and helpful service. Highly recommend.

Tom · 19 June 2018

Agent replied · 17 June 2024

Hi Tom, thanks very much for your great review, really pleased to hear you were impressed with the service! All the best from all at Starkey&Brown

5/5

Google

I have found the service at Starkey & Brown excellent. From viewing the property to the day of collecting the keys, liasing with Helen constantly, who kept me updated. Would highly recommend this company every time.PositiveResponsiveness, Quality, Professionalism

Becky · 25 August 2021

4/5

Google

Very friendly helpful company, kept me up to date throughout the sale process. Would recommend.

Gemma · 19 June 2018

Agent replied · 17 June 2024

Hi Gemma, Happy new year, thank you very much for taking the time to leave a review, we are glad you were impressed with our service. All the best from all at Starkey&Brown

5/5

Google

Rating only, no written review.

Josh · 11 October 2026

5/5

Google

Outstanding!

Salah · 28 September 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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