Every review we hold for the Lincoln office, from every platform, shown as written. First names only.
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4/5
GoogleHad an inspection today conducted by a gentleman named Dale, who was a very professional and well conducted in his visit. He listened and recorded issues surrounding the property that we raised and was thorough with his inspection. Because we have been clients of Northwood upwards of 10 years we have seen the company go through good and not so good times and hopefully with the new leadership in place and if every encounter with members of the new team is as professional, productive and courteous as this face to face was, they will soon be back at the top of their game. Best of luck from a long time tenant.
Dean ยท 3 May 2025
Agent replied ยท 7 May 2025
Thank you for your review. It's heart-warming to hear about your positive experience with Dale. We're committed to the exceptional service you've experienced. Warm regards
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5/5
GoogleDale and the team have been brilliant! Been with Northwood as a tenant for over 6 years now, and I must say the new takeover that Northwood has received has been pleasantly noticed! Reported an issue with the boiler in the evening, and โฆ More
Tyler ยท 9 November 2025
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5/5
GoogleMacauley at Northwood has been an absolute gem! He did everything he could to help ensure we had the smoothest move we possibly could. He went above and beyond and made a stressful time that much easier for us. I would absolutely recommend Northwood - the whole team is lovely, so helpful, and always work with you!
Holly ยท 3 October 2025
Agent replied ยท 6 October 2025
Hi Holly, Thank you for the 5* Review. We really value your feedback, and we wish you all the happiness in your new home. From all the team at Northwood Lincoln
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5/5
GoogleExcellent service from Northwood Lincoln, house fully prepared and let out. Communication with the team is clear and concise and kept up to date with all the changes.
Crazy ยท 18 December 2025
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5/5
GoogleVery recently rented a house through Northwood. They were very quick and officiant at getting everything sorted and set up. Even after getting the keys they were extremely helpful at sorting out a minor issue that occurred. They are all extremely polite and will help anyway they can. Would highly recommend. Great job guys ๐ โฆ
Stacey ยท 6 August 2025
Agent replied ยท 7 August 2025
Dear Stacey, Thank you so much for your kind words and the 5 star review! We're delighted to hear about your positive experience with the Northwood team. Your satisfaction is our top priority, and we're always here to help. We look forward โฆ More
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5/5
AllAgents"Highly..."
What a great team Walters in Lincoln have, the marketing, photos and video of my property were second to none, excellent quality. Ben conducted all the viewings, very communicative, keeping me appraised at every step. During what was a tricky transaction Joanne kept me sane, always on the end of the phone, they made the whole experience much easier than it could otherwise have been. After 3 moves in 3 years Walters have been without doubt the best estate agents I have used, highly recommended.
Pauline ยท 26 August 2023
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5/5
GoogleI couldn't have asked for a better experience. I was in need of a quick move and the staff did everything they possibly could to sort this. The staff were professional, polite and very helpful every time I spoke with them.
I can't thank the team enough.
Sam ยท 7 June 2025
Agent replied ยท 7 June 2025
Hi Sam. I am glad you had a fantastic experience with us. All the best in your new home.
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5/5
GoogleSince the recent takeover of Northwoods by Matthew and Macaulay, service and communication has improved.
Matthew helped me sell my previous rental property and was easy to work with, โฆ More
Lewis ยท 9 November 2025
Agent replied ยท 29 October 2025
Dear Lewis, Thank you for your kind words and for taking the time to share your experience! It's great to know that Matthew made your selling process smooth and enjoyable. We truly appreciate your trust in us and look forward to assisting you with any future property needs! Best regards
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5/5
AllAgentsExcellent
Would like to take this opportunity to thank Crystal and team again for their prompt and excellent services. Recently I had two of my properties becoming vacant at same time and thanks to Crystal and team to deliver an excellent service by getting new tenants in a short period of time. Could not praise enough for being very proactive and giving us landlord a peace of mind as always.
A customer ยท 12 June 2023
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5/5
AllAgents"Excellent..."
Would like to take this opportunity to thank Crystal and team again for their prompt and excellent services. Recently I had two of my properties becoming vacant at same time and thanks to Crystal and team to deliver an excellent service by getting new tenants in a short period of time. Could not praise enough for being very proactive and giving us landlord a peace of mind as always.
Peter ยท 12 June 2023
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5/5
GoogleWeโve had a great experience using Northwood as managing agents for letting out our property. Communication and attention to detail is spot on and they are extremely professional and very friendly.
ZumbaWithCarla ยท 1 October 2025
Agent replied ยท 8 October 2025
We are delighted to hear about your positive experience with our team at Northwood Lincoln! Thank you for highlighting our communication, attention to detail, and professionalism. We strive to deliver a friendly, family service and are โฆ More
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5/5
AllAgentsHolly is
Holly has been amazing throughout my experience so far becoming a tenant at Northwood. Right from the start she has been incredibly professional and informative but also personable, friendly and most importantly approachable. She has been at the other end of the phone whenever I've needed her. I can't Rate her highly enough, she has been excellent.
Emma ยท 6 May 2023
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5/5
AllAgents"Holly is..."
Holly has been amazing throughout my experience so far becoming a tenant at Northwood. Right from the start she has been incredibly professional and informative but also personable, friendly and most importantly approachable. She has been at the other end of the phone whenever I've needed her. I can't Rate her highly enough, she has been excellent.
Emma ยท 6 May 2023
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5/5
GoogleHad a great experience with Northwood (Lettings), the process from start to finish was quick and easy, they were very informative which really helped me with my move. I love the fact you get a moving in gift box, i thought that was a nice touch. Would highly recommend them.
Rebecca ยท 14 October 2025
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5/5
AllAgentsJay has been our agency
Jay has been our agency contact for years and has always been fantastic. She takes the time to listen to your concerns and is always happy to help. We love seeing Jay as she is always up for a laugh, which is always lovely, especially as it can be daunting when having an inspection.
Kaya ยท 2 May 2023
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5/5
GoogleExcellent friendly agents, quick response to arrange viewing and reply to questions, application process was straightforward and excellent communication during the whole process. Thank you!
Irene ยท 3 June 2025
Agent replied ยท 4 June 2025
Hello Irene. Thank you for your review, and we are pleased we could assist with your move. Enjoy your new home. Regards
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5/5
GoogleSince the new owners have took over Northwood the service has been phenomenal. Highly recommend, very friendly staff who actually care. Thankyou.
Hannah ยท 6 June 2025
Agent replied ยท 8 June 2025
Thank you, and we are glad you are happy with the service.
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5/5
GoogleFirst time using Northwood, and they have been superb from start to finish. Easy structure, quick responses and knowledgeable staff made the process simple.
Peter ยท 29 April 2025
Agent replied ยท 30 April 2025
Hi Peter. Many thanks for your business.
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5/5
GoogleA really personalised and welcoming service. Highly experienced and knowledgeable staff with a real interest in finding the right property for the client. Would highly recommend for all aspects of the sale process be it buying, selling or letting.
M ยท 19 October 2025
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5/5
GoogleGreat experience from start to finish. Felt at ease and everything was explained in detail. would highly recommend
Stacey ยท 6 June 2025
Agent replied ยท 7 June 2025
Thank you for your review.
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5/5
AllAgentsEasy move and extremely
This was my first ever move and Hannah made it so easy for me by making sure I didnโt miss anything and also answering all of my questions - even the stupid ones. Really appreciate your help- thanks Hannah!
Amber ยท 25 September 2023
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1/5
GoogleDon't even worth a one star. Wait for a flat for more than a month. did everything that they've told me to do all the forms reference check, credit checks and even a guarantor form as well. They told me it will take time and in between they gave it to someone else. Don't west your time it's rubbish.
Renuka ยท 4 February 2025
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5/5
GoogleBeen with Northwood for a while now, no complaints. They've been exceptionally with help and support, for both myself (tenant) and my landlords. I really cannot fault them. Any maintenance issues are dealt with straight away and their customer service skills are on point. Highly recommend using Northwood lincoln.
Courtney ยท 7 June 2025
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5/5
GoogleThe best agent yet,and I have dealt with A LOT
Howard ยท 20 August 2025
Agent replied ยท 22 August 2025
Dear Howard, Thank you so much for your glowing review and the five-star rating! We're thrilled to hear that we've set the bar high for you. Your experience is a testament to the dedication we have in providing exceptional service. We're honoured to be called the best agent. All the best.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.