5/5
I talked to Jake a few times, he was really nice and understanding, and overall a very polite person.
Agent replied · 30 December 2023
Thankyou Miriam for the 5 star review. Kindest regards the lettings team.

Trusted Agent profile · Lincoln · Lincolnshire
★★★★★
1,888 reviews across 1 platform
37 Silver Street, Lincoln, Lincolnshire, LN2 1EH
Part of haart, see every office.
haart's office in Lincoln, Lincolnshire, at 37 Silver Street, is rated 4.8 out of 5 across 1,888 reviews on 1 platform, including 1,888 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lincoln.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Lincoln office, from every platform, shown as written. First names only.
5/5
I talked to Jake a few times, he was really nice and understanding, and overall a very polite person.
Thankyou Miriam for the 5 star review. Kindest regards the lettings team.
5/5
Jake showed us round a property and was very helpful and funny
Dear Jono, It’s great to hear you enjoyed your experience with Haart Lincoln, thank you for your positive comments. We really appreciate you taking the time to share your experience with us, and we agree, Jake is an asset to us, and we’re … More
5/5
Victoria has gone above and beyond helping me with buying my first home! Would highly recommend! :)
Thank you for your review for Victoria! We are so happy to have been able to help you buy your first home :) All the best, The Sale Team
5/5
Had Ryan and Jake help me with everything got things sorted rather quickly and very friendly
Dear CJ, It’s great to hear you enjoyed your experience with Haart Lincoln, thank you for your positive comments. We really appreciate you taking the time to share your experience with us, and we agree, Jake and Ryan are an asset to us, … More
5/5
We were ready to leave Haart Estate agents because of the poor service; however, once Nassia took over our account, we couldn't have been happier. … More
Thank you for taking the time to leave a review, Kelly. We are thrilled you have been happy with the service Nassia has provided to bring about a successful sale for you. We take our reviews very seriously and would like to learn more … More
5/5
Sabrina and india Its fantastic visit
Dear Nida, It’s great to hear you enjoyed your experience with Haart Lincoln, thank you for your positive comments. We really appreciate you taking the time to share your experience with us, and we agree, Sabrina and India are an asset to … More
1/5
I have been dealing with haart the past few days I have found the staff to be rude and have absolutely no phone manners at all I will never be dealing with these estate agents again
Dear Amelia Vernon, We are sorry that you did not have a positive experience with us, but thank you for bringing this to our attention. I believe that we have been dealing with you on behalf of a vendor and re-plastering a sold property, sorry that you feel you have had a bad experience through ourselves however we feel this was due to mis-communication between yourselves and the vendor. We hope all future contact is of a more positive nature. Lincoln& North Hykeham haart
5/5
i was working at this branch for a few weeks as a contractor and during my time I found the staff very helpful and welcoming and very polite . The staff are very approachable and friendly.
Sean O'Callaghan, thank you for taking the time to leave us feedback. We hope hte rest of your time working in our branch is enjoyable for you, especially with the cups of tea Tania makes you :)
1/5
Disappointment from start till end. Before moving in I agreed with Daniel the bathroom (picture) would be fixed within 2 weeks. When I was moving out after 9 months it was still the same. Imagine … More
Dear Weronika Thank you for taking the time to leave us feedback. We are sorry to read that you are unhappy with the experience you have received. I can see from reading your review on our page it relates to our lettings department. I have forwarded your review to the Lettings manager Craig Giles and he will contact you as a matter of urgency. We take our reviews very seriously and I am sorry this has caused you the need to complain. I do hope they can offer a quick resolution for you. Kind Regards Sarah Hammond Senior Branch Partner
5/5
I have enlisted Haart, as my property management agent, for many years, and have been very happy with the service they provided. Recently, I sold my property with Haart, and the short process, Melissa handled … More
Dear Gary Hibbs, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Gary Hibbs, thanks for taking the time to leave a review.
5/5
Jake makes house hunting less of a chore and really connects with me. Would definitely refer him.
Dear Mobolaji, It’s great to hear you enjoyed your experience with Haart Lincoln, thank you for your positive comments. We really appreciate you taking the time to share your experience with us, and we agree, Jake is an asset to us, and … More
5/5
Had a great experience and worked quickly and always had open communication towards my needs! Would highly recommend!
Thank you for your review, Jeanie :) Best wishes - The Sales Team
5/5
Josh came round and gave me a valuation was very informative highly recommend
Thank you for taking the time to leave Josh a 5 star review Hayden! Best wishes The Sales Team
5/5
Nice services from Jake Clapman
Dear Oluwatosin, It’s great to hear you enjoyed your experience with Haart Lincoln, thank you for your positive comments. We really appreciate you taking the time to share your experience with us, and we agree, Jake is an asset to us, and … More
5/5
As a new and inexperienced landlord I feel I need advice and support. Jacob has given me very valuable advice and he is extremely knowledgeable and so helpful. Thankyou. Wendy.
Always nice to hear positive feedback and supportive staff, please do not hesitate to contact us in the future - haart Lettings team
5/5
I am writing this review on behalf of my Mum (as she doesn’t have a google account) but felt strongly about leaving a review after her recent experience with Haart Estate Agents. … More
Dear Laura Holman, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
1/5
I was interested in a property that heart had for sale unfortunately you have to ''register'' before you can see the details on there web site...................!!! So I went to Zoopla to look at properties...!!!!!
Hi Rikku, thanks for your review. There is no requirement to register on our haart website in order to view property details. Our property details are available without the need to sign up - just select the 'more details' link. I hope this helps.
5/5
Had a valuation with Melody after selling my last property with her. Extremely professional and provided loads of info on the options available including guide pricing and open house. Great communication, would recommend as always!
Dear Amanda Rushby, Thank you for leaving such great and detailed feedback about your experience with haart Lincoln & North Hykeham estate agents. We hope to see you soon!
5/5
We have been amazed by the dedication of Melissa and her colleagues who are prepared to go not only the extra mile but the equivalent of a marathon to help both buyer and seller. … More
Dear Mark Griffiths, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Our team strives to deliver an excellent experience, and are glad you … More
5/5
I spoke with Elliot from the estate agent team, and Paul the mortgage advisor. Both worked around my busy schedule and were very pleasant to deal with. Would 100% recommend.
Thank you for taking the time to leave your 5 star review! It's great to hear that you're happy with the service received in relation to both your property search and financial services. If we can be of any further assistance, please let us know - Sales team - haart Lincoln.
5/5
Good work & Good experience.They appreciate all things❤️❤️❤️
Thankyou for your 5 star review. we are very pleased ypu have had a great experience. Kind regards the Lincoln haart team.
5/5
Jake's awesome, great personality. He is explicit and detailed.
Dear Comfort, It’s great to hear you enjoyed your experience with Haart Lincoln, thank you for your positive comments. We really appreciate you taking the time to share your experience with us, and we agree, Jake is an asset to us, and … More
5/5
Amazing service from Sarah, Douglas and the rest of the team. I have had multiple viewings with Harrt estate agents recently and every time they have been friendly, helpful and informative. Would definitely recommend.
Dear Oliver Ware, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thank you, and have a fantastic day!
5/5
Polite and attentive in our needs for a rental home.
Thankyou for 5 star review. Kind regards the lincoln Haart office.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Lincoln won Platinum; haart, Wembley won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum; haart, Enfield won Platinum.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lincoln.