Trusted Agent profile · Lincoln · Lincolnshire

haart Lincoln reviews

★★★★★ Excellent

1,888 reviews across 1 platform

37 Silver Street, Lincoln, Lincolnshire, LN2 1EH

Part of haart, see every office.

haart's office in Lincoln, Lincolnshire, at 37 Silver Street, is rated 4.8 out of 5 across 1,888 reviews on 1 platform, including 1,888 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

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4.8 / 5

1,888

Reviews on Google

This office

Reviews

Every review we hold for the Lincoln office, from every platform, shown as written. First names only.

5/5

Google

Thank you Michele and Sarah for all your help with the purchase of my new home

Jenny · 29 July 2019

Agent replied

Dear Jenny Ferrett, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thank you so much again for your feedback! We hope you have a great day!

5/5

Google

Excellent service Christie made everything Feel so easy thank you so much highly recommended extremely friendly

Jack · 29 July 2019

Agent replied

Dear Jack Musson, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you, and have a fantastic day!

5/5

Google

I just want to say thank you to Sarah for all her help. 5 stars lady.

Tracy · 29 July 2019

Agent replied

Dear Tracy Evans, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Tracy Evans, thanks for taking the time to leave a review.

5/5

Google

Excellent Service from Haart of Lincoln, A smooth move & excellent communication with Vicky & Mandy who were always very helpful, Would definitely recommend 👍 …

Lisa · 26 May 2024

Agent replied · 24 August 2024

Dear Lisa, It’s great to hear you enjoyed your experience with Haart Lincoln, thank you for your positive comments. We really appreciate you taking the time to share your experience with us, and we agree, Mandy and Vicky are an asset to us, and we’re lucky to have them on our team! If there’s anything we can do to help in the future, please don’t hesitate to contact us again. Regards the Lincoln sales team.

5/5

Google

I met Jake and he is too friendly and explained everything in a great way.

Thoufeeq · 24 November 2024

Agent replied · 8 December 2024

Dear Thoufeeq, It’s great to hear you enjoyed your experience with Haart Lincoln, thank you for your positive comments. We really appreciate you taking the time to share your experience with us, and we agree, Jake is an asset to us, and we’re lucky to have him on our team! If there’s anything we can do to help in the future, please don’t hesitate to contact us again. Regards the haart Lincoln lettings team

1/5

Google

DO NOT TRUST THEM! I gave a 5 star review 6 months ago and I am regrete for that. Their service was top notch ONLY BEFORE YOU SIGN the contract! Once they are paid and the … More

Barry · 1 September 2023

Agent replied · 30 December 2023

Dear Barry, It’s great to hear you enjoyed your experience with Haart Lincoln, thank you for your positive comments. We really appreciate you taking the time to share your experience with us, and we agree, Jake is an asset to us, and we’re … More

5/5

Google

Shannon at Haart was really helpful and friendly. She responded quickly to our query and everything was resolved or on the way to resolution within 2 days. Have always had a friendly and helpful response every time I've needed to contact them. Fantastic service :)

Kate · 3 February 2023

Agent replied · 30 December 2023

Dear Kate, It’s great to hear you enjoyed your experience with Haart Lincoln, thank you for your positive comments. We really appreciate you taking the time to share your experience with us as a tenant, and we agree, Shannon are an asset … More

1/5

Google

Don't bother letting through Haart unless you want to never be able to contact their lettings team; Two years in I'm still unsure if they actually have one. Trying to leave a message with their 'concierge' may as well be screaming in to the … More

K · 30 December 2022

Agent replied · 30 December 2023

Sorry to read this feedback as it is clearly not the experience we strive to provide. I am not aware of the issues reported above and cannot link yourself to a property with ourselves. Would you please email the Lettings Manager directly … More

1/5

Google

Appalling service. Been trying for over a week to book a viewing of a property 7 calls including 2 emails applications have still gone unanswered. Not had one call back from anyone despite numerous promises. 1 star given only because it wouldn’t let me give zero

Paul · 30 December 2022

Agent replied · 30 December 2023

Hi Paul, sorry to read the above - this is not service levels we strive to produce. I know my colleague has been in touch but if there is anything further that you would like to raise then please email the lettings manager directly on: craig.giles@haart.co.uk

1/5

Google

Incredibly disappointed with the service I received. I called the agency to request a viewing for a house I saw advertised online. I was told that there is a minimum income requirement for the house, which I did not meet so I wanted to … More

M · 30 December 2022

Agent replied

Dear M, We appreciate you taking the time leave us some feedback. We take our reviews very seriously and would like to investigate your comments further. Please could you reach out to us and let us know how you feel we have not met your expectations, please email sarah.hammond@haart.co.uk haart Lincoln & North Hykeham estate agents We hope to hear from you soon so we can resolve your issue as quickly as possible. Branch Manager, haart Lincoln & North Hykeham estate agents

5/5

Google

Jake has always given an excellent service since I first got in touch with haart agency and has always been incredibly helpful with any queries I have had. His help has been highly appreciated during my process of finding a property and all of the referencing!

Hannah · 30 December 2022

Agent replied · 30 December 2023

Thankyou Hannah for your generous words. Kindest regards The lettings team.

5/5

Google

Joshua Parsons came to give us a valuation on our house in a village near Lincoln. He was thoroughly professional and thorough in his assessment and gave us a guide price that felt absolutely right for where the market currently is. He is a … More

Simon · 30 December 2022

Agent replied · 30 December 2023

Thank you for your review, Simon. What fantastic feedback for Joshua :) We are thrilled you have received such exceptional service. Best wishes, The Sales Team

1/5

Google

Very disappointed with the people here. Viewed a property, called the next day to say we were interested, didn't hear from them again and saw Let Agreed on the property a few days later. Another property that we expressed an interest in … More

Lorraine · 5 March 2023

Agent replied · 30 December 2023

We are very sorry to hear this Lorraine. If you would like to email craig.giles@haart.co.uk with further information we can look into this for you . Many thanks the Haart lettings team.

5/5

Google

We had a house viewing with Jake today and I have to say it was really great. Not rushed unlike in most letting agencies, the atmosphere was very friendly and Jake showed us around the place and explained everything carefully, really outstanding! Thank you.

Dawid · 5 March 2023

Agent replied · 30 December 2023

Dear Dawid, It’s great to hear you enjoyed your experience with Haart Lincoln, thank you for your positive comments. We really appreciate you taking the time to share your experience with us, and we agree, Jake is an asset to us, and we’re lucky to have him on our team! If there’s anything we can do to help in the future, please don’t hesitate to contact us again. Regards the Lincoln lettings team

5/5

Google

We have been dealing with Vicki and we have found her to be very good at listening and understanding our requirements for our house purchase. She has also been very effective at sorting out our queries and would highly recommend. Thanks again Vicki for your help its been very much appreciated. Richard and Sharon

Sharon · 30 December 2021

Agent replied · 30 December 2023

Thank you for taking the time to leave us feedback, Richard and Sharon. We are delighted you are pleased with the service you have received whilst purchasing your property with haart. If you have further needs or questions, please do let us know! - The Sales Team

5/5

Google

India from the Lincoln branch was very helpful and professional. She communicated well and kept me up to date with matters.

Jane · 17 August 2024

Agent replied · 24 August 2024

Dear Jane, It’s great to hear you enjoyed your experience with Haart Lincoln, thank you for your positive comments. We really appreciate you taking the time to share your experience with us, and we agree, India is an asset to us, and we’re lucky to have her on our team! If there’s anything we can do to help in the future, please don’t hesitate to contact us again. Regards the Lincoln lettings team

5/5

Google

Received a lot of help from Charlotte, she has a lot of insightful knowledge about the properties and went out of her way to give as much information as possible.

MusicSasquach · 26 February 2024

Agent replied · 24 August 2024

Dear MusicSasquach, It’s great to hear you enjoyed your experience with Haart Lincoln, thank you for your positive comments. We really appreciate you taking the time to share your experience with us, and we agree, Charlotte is an asset to us, and we’re lucky to have her on our team! If there’s anything we can do to help in the future, please don’t hesitate to contact us again. Regards the Lincoln sales team

3/5

Google

Didn't listen to the questions I asked, just excited about where my property was that I was thinking of selling. We've used haart before to sell but not this branch. Not going to use them this time

Ian · 1 September 2023

Agent replied · 30 December 2023

Hi Ian, Thankyou for your feedback and your review. Kindest regards the Lincoln haart office.

5/5

Google

Yesterday, my husband and I had a flat viewing with Jake Clapham from Haart. Even though we decided against making an offer for the property at this time, we were very impressed with what we saw. The location, quality, and condition of the … More

Becky · 30 December 2022

Agent replied · 30 December 2023

Hi Becky - thanks so much for the kind words regarding Jake in the lettings team. This is exactly the service we strive to provide :)

5/5

Google

Very professional and reliable service, kept me up to date with progress and arranged all viewings, good knowledge of the market and what could be expected by way of sale price and time to complete. Would definitely use again and would recommend to to others.

David · 30 December 2022

Agent replied · 30 December 2023

Thank you for taking the time to leave us a review, David. Best wishes, The Sales Team

5/5

Google

Haart is a great letting agency, I was a student who had never rented outside of student accommodation before and the staff at Haart were very helpful in guiding me through the process of privately renting for the first time, helping me get … More

Alex · 30 December 2022

Agent replied · 30 December 2023

Thankyou for your kind words Alex. We are very please you have been provided a 5 star service. kindest regards From all the Property Management team at Lincoln.

5/5

Google

Haart, and Jake especially, have been brilliant at helping my partner and I find an apartment to rent. They have been so friendly and made the whole process very quick and easy, going out of their way to help us with any issues and queries.

Vicky · 30 December 2022

Agent replied · 30 December 2023

Thankyou Vicky for your kind words, we are very pleased you have had such a positive experience, Kindest regards The lettings team.

5/5

Google

Please ask for Jake, he a an empathetic and respectful person. he has helped us find a property and set up a viewing at our convenience. He has been transparent, positive in guiding us through the process. Based on my experience with over … More

Harsha · 30 December 2022

Agent replied · 30 December 2023

Thankyou Harsha for you great feedback, we are very pleased you have had such a positive experience with us. Kindest regards the lettings team.

5/5

Google

All the staff at Haart went above and beyond for my house sale. With a difficult time for house sales in mind we completed as quickly as possible. Everyone is really friendly and really did push for the best outcome. Thanks again so much and look forward to working together in the future.

Nichola · 30 December 2021

Agent replied · 30 December 2023

We are so pleased to hear you have received such a great service with haart! Best wishes - The Sales Team

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. haart won Platinum in The Trusted Agent 2026 awards.

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