Every review we hold for the Lincoln office, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsLong distance sale
I decided to sell my property that I have rented for over 18 years. I was given Burton & Co details by my Property Rental Managment team. They have made selling my house easy, I have always been kept updated. This you would expect, but I live 350 miles away in Cornwall. I have not seen the house for over 3 years. When the house was empty they would visit to make sure everything was good. I believe that they did everything and a lot more to help me achieve my goal. A big thank you to Sharon, Barbara and the team.
Adrian · 4 August 2016
★★★★★ 5/5
View AgentsUnbeatable service
Have used Burton & Co.'s services on a number of occasions over the last 2-3 years for buying and selling. I've always found the service second to none, that's why I keep going back and recommending them.
Whether its Barbara conducting the valuation, Ann doing the viewings, Sharon negotiating and chasing you are looked after every step of the way. Nothing is too much trouble for them, indeed all the staff deserve praise.
Having dealt with many local agents in the past I can whole heartedly say Burton & Co are the best. Keep up the good work!
Paul · 16 March 2016
Agent replied · 11 May 2016
What can I say other than thank you very much for your praise and continuing to use our services..
★★★★★ 5/5
View Agentsexcellent service
Thank you to Burton and Co especially Sharon for her work getting details together for me when I bought my property recently. Excellent and very friendly service.
JH · 14 April 2016
Agent replied · 11 May 2016
Thank you for your comments
★★★★★ 5/5
View Agents5 star customer service
I have never moved in my life. 47 years! I was terrified and clueless. Burton and co held our hand every step of the way. Sharon was amazing. All the staff are friendly and approachable and kept us on track every step of the way. I would recommend Burton and co to anyone. Thanks guys.
Helen · 22 June 2016
★★★★★ 5/5
View AgentsReally friendly attentive service
Barbara and Saron kept my sanity during the process.
Would highly recommend using this agent.
MF · 26 January 2016
Agent replied · 11 May 2016
Thank you for your comments. We attach just as much importance to the whole process of the sale as we do to finding your buyer, at the highest price possible, at the beginning..
★★★★★ 5/5
View AgentsHouse sale, Ely Close, Bracebridge Heath, Lincoln
Very friendly and professional service
Good client base, lots of viewings with well matched potential buyers
Kept me informed of progress at every stage of the sale
Quick to respond to any queries
Went that extra mile to ensure the sale proceeded without a hitch
I Would recommend Burton & Co to anyone wanting to sell their property
Well done!!
Chris · 14 April 2016
Agent replied · 11 May 2016
Thank you. We individually tailor our service to every clients needs and I am very pleased this met with your complete approval
★★★★★ 5/5
View AgentsBuyer
Excellent service from start to finish. Prompt for viewings, knowledgeable of the property and the situation. Any questions we had were always followed up and in a timely manner. No pushy sales pitch, honesty throughout. Nothing too much trouble we would definitely reccommend anyone to use these agents. A great team and efficient service all round!
Jayne · 25 February 2016
Agent replied · 11 May 2016
Thank you very much. It is always gratifying to receive praise for a job well done. Our viewings are conducted by our most experienced sales staff to ensure we take every opportunity to maximise the saleability of each property.
★★★★★ 2/5
View AgentsInitial service very good but let down by over zealous negotiator
Service very good to start wth good brochure details and knowledge of market.
But after sale agreed. negotiator out info pressure into us and seemed to be working for the buyer rather than us the seller. So got pressurised into rushing the sale and losing money in the process.
Andrew · 27 January 2016
Agent replied · 11 May 2016
Thank you for your review.. Inviting comments enables us to address problem areas if they exist and we are very sorry you felt pressured towards the end of the sale. However, we do feel very strongly that if we hadn't responded in the way we did following problems created by lack of documentation for solar panels (resulting in your buyer walking away and being persuaded to come back by our negotiator), you would have lost your buyer, the eventual sale price of the property would have been even lower and you would not have been able to move, as quickly as you did, into the bungalow you had found to buy.
★★★★★ 5/5
View AgentsHouse sale on behalf of executor
Excellent service throughout. Began with initial valuation when useful information was provided about probate and inheritance tax. Although the valuation made was sligjtly lower than the other two agencies it seemed more in line with what we felt represented the true market value of the property.
Very regular contact was maintained throughout both by phone and by email with even the slightest development being notified.
A great team of people. Determined to succeed. All staff came across as friendly and approachable whilst maintaining a professional and effective work ethic
J · 15 June 2016
★★★★★ 5/5
View AgentsBuying a home
Absolutely brilliant! From start to finish Sharon always made herself available nothing was too much.i can not recommend them enough!
Katie · 29 April 2016
Agent replied · 11 May 2016
Thank you for your comments. Without buyers we could not sell. We recognise the importance of treating buyers with the same amount of respect and understanding as our selling clients.
★★★★★ 5/5
View AgentsBreath of fresh air
Such a change from other estate agents - really wish that we had just found Burton first instead of going to the main high street sales agents.
Best things about Burton is the frequent phone calls with updates and the genuine interest in selling the property.
CP · 18 July 2016
★★★★★ 5/5
View AgentsFriendly and helpful staff
Very helpful staff, kept me informed all through the process.
Caroline · 25 January 2016
Agent replied · 11 May 2016
Thank you very much. We were pleased to be of service.
★★★★★ 5/5
View AgentsSupportive and approachable
Good team, approachable and willing people.
Very good estate agency.
Anonymous · 30 June 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
