Every review we hold for the Lichfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBrought a house with Paul Carr as the Vendors estate agents. Tina was amazing throughout the process, communication was brilliant and she really helped with getting the completion over the line, all of the staff I spoke to were helpful and pleasant, I would really recommend them and had a really good experience.
Daniel · 16 January 2026
Agent replied · 16 April 2026
Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear that you had such a positive experience with the team and that Tina was able to support you so well throughout the process.
Clear communication and supporting transactions to progress smoothly are very important to us, so it’s wonderful to know this made a difference for you. I’ll be sure to pass on your kind comments to Tina and the rest of the team. Wishing you every happiness in your new home, and thank you again for recommending Paul Carr Lichfield.
Carrie ~ Business Manager
★★★★★ 5/5
GoogleWith me every step of the way, Tina was always great with communicating clearly and was always really helpful when I went in to branch too. As a first time buyer, I’d highly recommend Lichfield Paul Carr because they explain the whole process and next steps clearly.
Nathan · 2 November 2025
Agent replied · 23 November 2025
Thank you for your positive review Nathan. We hope you're settling in well!
★★★★★ 5/5
GoogleBranch Manager James Kidd crewed a professional team whilst steering is through our house sale. From the onset having experienced less than expected performance by a local established agency we went on to look for the best placed Lichfield estate agent to find a buyer looking to move into Lichfield instead of waiting for the local market to serve up from a weak demand. We took on Paul Carrs due to their West Midlands coverage & extensive background, believing this "new to Lichfield" outfit would be motivated and connected to better leads.
True to course our home has been sold, completed, within a time frame that allows for a good run up to Christmas without the distractions of the sales process. Well done James, Tina, Jo & Emma, a team of communicators!.
Alex · 9 November 2025
Agent replied · 23 November 2025
Thank you so much for such a positive review! It really has been a pleasure working with you all during this journey of selling your home. I do hope your onward adventure is positive for you.
★★★★★ 1/5
TrustpilotVery unprofessional from Bloxwich…
Very unprofessional from Bloxwich Branch, had offer accepted, provided everything that was asked, Solicitor details, completed ID check that I had to pay for... to then be told another offer come in and they are selling to that buyer instead? Its what's known as being Gazumped... very unprofessional and communication came across very rude from the branch manager, disappointing as a lot of business could of come there way
KVProperties · 18 September 2026
★★★★★ 5/5
TrustpilotOutstanding Service.
We've just had an extremely positive experience with this Estate agency. The advice we received was sensible, very considered and totally professional. The outcome was that we aren't marketing our home right now. That suggests to me that doing what is right for us, the client was more important than getting us signed up to sell our home. When we are ready these are the guys we'll be calling first.
Mark · 3 August 2026
★★★★★ 1/5
TrustpilotPaul care four oaks- unethical agents
Paul care four oaks, one of the worst agents I have ever worked with, I put my property on market with them and then they couldn’t sell and so I changed the agent, had no luck with them either, they keep on nudging me to put the property again w them and i didn’t, for the past few times what they do is to show us only the properties that doesn’t have much demand and not showing us the properties that have significant interests even if we request them, I don’t have any words to express the disappointment! In short they don’t have any ethics and unbelievable.
AK · 15 May 2026
★★★★★ 5/5
GoogleJames was lovely … listened to what I wanted .. explained every little detail to me
He was professional thru out.. …
Nicky · 16 September 2025
Agent replied · 23 November 2025
Hello Nicky. Thank you so much for such a positive review. It's been a pleasure working with you and helping sell your home. Fingers crossed all remains positive as we move forward with your sale. Speak soon :)
★★★★★ 5/5
TrustpilotAmazing
Amazing. Grace and Bev made side that I was updated throughout and assisted me with any questions I had. Happy to have brought my first home from them.
Leila · 13 March 2026
★★★★★ 5/5
GoogleAfter being hugely disappointed with a previous estate agent, James, Jo and Tina were a breath of fresh air. I would highly recommend them!
Geraint · 30 May 2025
Agent replied · 16 April 2026
Thank you for the positive review Geraint. It's been a pleasure working with you and I wish you all the best in the future!
★★★★★ 5/5
GoogleWe have had excellent experience with selling through Paul Carr estate agents. From the initial visit by James to value the property to the completed sale assisted by Tina everything has been handled in a very professional manner. All staff there have been exceptional & any queries or information requested has been responded to very promptly. Thoroughly recommend.
Cas · 24 October 2025
Agent replied · 23 November 2025
Thank you so much for the positive review Cas. I know it's been a long journey, but you've been a pleasure to work with from the start. I wish you all the best in the future!
★★★★★ 5/5
GoogleLesley at Paul Carr went above and beyond to support us with our house move. I would recommend her personally and am glad that she was there to guide us through the move. Thank you Lesley.
Peter · 2 November 2024
Agent replied · 9 November 2024
Thank you for your positive review Peter it is greatly appreciated.
★★★★★ 5/5
GoogleJames is a thoroughly professional estate agent. Came out to value our family home. Delicate situation which he was very respectful. Highly knowledgeable and arcuate valuations which you can trust. If you have a property to sell in the Lichfield area then look no further! Highly recommend James and his friendly team.
Stuart · 24 December 2023
Agent replied · 21 June 2024
Thank you so much for such a positive review Stuart. We really appreciate your feedback, it is a pleasure working with you.
★★★★★ 5/5
GoogleJames and the team in Lichfield have been fantastic. They have kept me informed along the way.
Cathy · 16 May 2025
Agent replied · 16 April 2026
Thank you for the positive review Cathy. It's a pleasure working with you!
★★★★★ 5/5
GoogleWe've had an outstanding experience with Paul Carr to date. We had James out to value our property twice over the space of a couple of years and we really liked that compared to other estate agents he didn't try to 'sell' to us, he was just …
Amy · 16 September 2025
Agent replied · 23 November 2025
Amy thank you so much for such a positive review! We pride ourselves in honesty, and I'm glad to see you appreciated it. Fingers crossed for the rest of our journey together - let's hope it goes nice and smoothly for you both :)
★★★★★ 5/5
GooglePaul Carr were excellent through out the whole process. It was never a problem for them to chase everyone up or to just update us etc ?? Would highly recommend.
Phaedra · 16 February 2026
Agent replied · 16 April 2026
Thank you Phaedra for your kind words. We hope you have settled in to your new home. All the best for the future.
★★★★★ 5/5
GoogleAmazing service from start to finish. I had one sale fall through and the agents acting in that case lost interest when trying to sell my apartment for a second time. James picked it up, rejuvenated the listing and sold it within 2 weeks. Would recommend Paul Carr every time.
Kain · 19 July 2025
Agent replied · 10 August 2025
Thank you so much for the positive review Kain. I'm so pleased we achieved a great result for you. Thank you for your trust during the process, and best of luck moving forward.
★★★★★ 5/5
GoogleJames, Tina and the Paul Carr team have been exceptional in managing the sale of a property for us. They provide care, support and excellent knowledge and go above and beyond. The service is phenomenal and I am so happy to recommend them. …
Debbie · 16 September 2025
Agent replied · 25 October 2024
Hi Debbie, thank you so much for such a positive review of your experience. We take pride in our customer service to ensure your move is made as stress free as possible, and it's great to hear you're happy with our services and staff. Thank you again so much, it's been a pleasure working with you.
★★★★★ 1/5
TrustpilotBad experience.Recently we were looking…
Bad experience.Recently we were looking to buy a property and found one that caught our eye on this particular Agency .The property viewing was presented by Cian who was very professional ,,polite and delivered his job in a good manner.However ,I would.have to say that at least ,it would be appreciated by the costumers to ventilate the property of the viewing and have in hand the total of square metres .Even in the leaflet it was not shown and I had to work out adding them manually room by room .
Evis · 10 June 2025
★★★★★ 5/5
GoogleReally friendly and approachable as a first time buyer. Compared to other agents they were very responsive, accommodating and more than happy to answer questions
Tom · 16 January 2026
Agent replied · 16 April 2026
Thank you for your lovely review Tom. We’re delighted to hear that you found our team friendly, responsive and helpful, especially as a first-time buyer. Wishing you all the best for your future in your new home.
Carrie ~ Business Manager
★★★★★ 5/5
GoogleJames from the Lichfield branch was extremely knowledgable about the local market and gave us an honest and transparent advice on the process of selling our house. He was always available on the phone and email to answer our queries and wasn’t pushy at all.
We sold our house within 1 week and he negotiated over asking price for us.
Overall seamless, stress free process - would recommend!
Emily · 3 August 2024
Agent replied · 24 August 2024
Thank you so much for such a positive review Emily. We're delighted to hear you've had such good service from us in Lichfield. It's a pleasure working with you to help with your move.
★★★★★ 5/5
GoogleThanks to the team at Lichfield. James, Tina and Jo. We had a long, protracted sales and legal process over 10 months with many highs and lows along the way. Thanks guys for all your input, we are settling into our new home. Simon and Jo. 😇 …
Simon · 5 April 2025
Agent replied · 16 April 2026
Thank you so much for your patience during your transaction. Despite the challenges along the way it has been a pleasure working with you! We're really glad to hear you're settling in well. Best wishes for you moving forward :)
★★★★★ 5/5
GoogleJames valued our house and gave his time freely to offer advice and information throughout the selling process. He also helped us greatly, giving thoughtful and honest opinions, whilst we were searching for our next house. Much appreciated. …
Liz · 16 July 2025
Agent replied · 16 April 2026
Liz thank you so much for the positive review. The house moving process is rarely straight forward or without it's challenges, but I'm glad we worked together to get the end result we all wanted. It's been a pleasure working with you and I wish you the best in your new home!
★★★★★ 5/5
GoogleA truly professional team, very helpful and professional and kept us informed all the way. I would use them again but hopefully this will be our last move.
Mark · 24 October 2025
Agent replied · 23 November 2025
Thank you for the positive review Mark. It has been a pleasure working with you, and I do hope you settle in well at your new home!
★★★★★ 5/5
GoogleI was very pleased with the service . Clear and consistent communication making the whole process much smoother. The team was very professional and friendly. I would highly recommend their service.
Louise · 24 September 2025
Agent replied · 23 November 2025
Hi Louise, thank you for such a positive review. It has been a pleasure working with you and I hope our paths cross again in the future. Best wishes :)
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