Entwistle Green Leyland Sales reviews

★★★★★ 1/5

Trustpilot

DON'T BOTHER

Entwistle Green (St Helens)Unfortunately I have to give 1 star review and even that is being generous. After telling us that we were going to be given another contract after our renewal date by the way a week and a half later we were issued with an section 21 no fault eviction so they lied. Apparently the landlord was sentenced to 10 years in prison which has nothing to do with us but when we did find a property they wouldn't allow us to leave earlier. They lied from the start and then we get given a council tax bill for 4 days after we moved out. We moved out on the 24th November they have charged us until the 28th November. STAY AWAY FROM THIS RENTAL AGENT. I SERIOUSLY WOULDN'T GO THROUGH THEM AT WHATEVER THE COST. There unscrupulous and pushy and useless and the staff turnover is terrible.

Amy · 18 December 2023

★★★★★ 5/5

Google

This is the second time we have used Entwistle Green to sell our property and it’s been a seamless and thoroughly professional experience on both occasions. I have to highlight both Rochelle and Helen in particular. They have both been beyond reproach, they both went the extra mile to make our sale as seamless and enjoyable as is possible. Thank you both.

Dennis · 26 October 2022

★★★★★ 5/5

Google

Entwistle Green in Leyland have been brilliant. We have had a very professional and personalised service. They have been far more proactive than our expensive independent broker. Sophie has kept us informed all the way. Helen has also been very instrumental in working through some difficult negotiations. In my time buying and selling property, I haven't experienced a better agent. Thank you.

Craig · 26 October 2022

★★★★★ 2/5

Google

i found the lady on the phone extremely pushy wanting me to book an appointment with there financial adviser. After saying no I didn't want to for my own personal reasons, she continued a further three times!! I then had a discussion on the phone the day after and the lady said 'will your partner...I mean..EX partner be dropping your I.d off! I felt this was really unprofessional and hurt me. She should of used Mr or his first name Then the final straw was when I rang to tell a member of staff we would not be using entwistle green to sell our house, she seemed discusted and asked why? I told her they were more expensive and we're going with another company. She was adamant for to me speak with them to discus figures, but I explained sorry I'm at work...I can't..so please pass on the message! And she put the phone down on me!!!!😡 I could not believe the attitude I received off the staff! Pushy, inconsiderate and I would never use them!!!

Kim · 27 October 2017

★★★★★ 5/5

Trustpilot

Professionals!

Thank you very much for the professional and prompt response service.Shannon and Mike were very helpfull. The best! Thank you guys!

Alex · 5 July 2024

★★★★★ 5/5

Trustpilot

Could not be happier with the service…

Could not be happier with the service and support we have had from Entwistle in the Widnes/Runcorn area. We have been in contact with Amy for the last few weeks who has been a live saver. My mum has been looking for a new house after receiving a notice from her current landlord. Every agency or rep we have spoken with has been extremely unhelpful, it came across judgemental as soon as we mentioned my mums disability and the support she needs. Amy has gone above and beyond to make us feel valued and supported and did not stop trying to help us. The constant communication and reassurance made us feel so at ease and has made the whole transition so much easier. I can’t thank you enough!l and my mum is extremely grateful.

Demi-lee · 27 October 2023

★★★★★ 5/5

Google

Just purchased my first House Incredibly easy from start to finish, the team have been fantastic Sophie, frankie and Helen to name a few made sure everything was sorted quickly and kept me in the loop the whole time 100% recommend

Hannah · 29 March 2024

★★★★★ 5/5

Google

Thank you for selling our lovely house to our very 1st viewer who were lovely people and even before the for sale board was up! We'd time that to be about 2 days! Amazing! Everyone from start to finish were very efficient and professional. Would highly recommend. Xx

Karisa · 26 October 2023

★★★★★ 1/5

Trustpilot

AVOID!

My mums flat flooded due to a leaking pipe, it's been over 9 weeks and both Entwistle and the landlord have still not fixed the problem. Black mould has overtook the floors and walls in the bedroom causing my mum to have breathing difficulties, a very nasty cough, headaches and nose bleeds. Both Entwistle and the landlord have been made aware or the extent of this health and safety issue and both denied responsibility at first until I went through the contract to disprove their claims. AVOID AT ALL COSTS.

Katie · 25 October 2023

★★★★★ 1/5

Trustpilot

the worst company I have ever dealt…

the worst company I have ever dealt with poor customer service and poor staff side with landlords and do nothing to help the tenants greedy horrible managers preston branch

Gina · 11 November 2025

★★★★★ 5/5

Google

Just purchased a new property I cannot praise Carole enough she has gone above and beyond to put my mind at rest and answer any worry’s I may have had. Being a massive worrier this is amazing knowing you have someone you can call and they can put your mind at rest! I would not hesitate to use Carole at entwisle green again! Thank you so much!

Magenta · 26 October 2021

★★★★★ 5/5

Google

So pleased I chose Entwistle Green at Leyland. Very professional and always obliging and helpful. I don't think they could be bettered. 1st Class..... big thanks to Rochelle, Helen, and Sophie.

Laura · 26 October 2023

★★★★★ 5/5

Trustpilot

Great profession service

Great profession service, easy communication, helpful and friendly staff. Bethany was be absolutely amazing with all answers and questions.Thank you for your property. 10⭐

Mantas · 27 March 2024

★★★★★ 5/5

Google

Carol and her team went above and beyond in efforts to secure our sale and ensure it went through as smoothly as possible. Highly recommended agent

Donna · 27 October 2019

★★★★★ 5/5

Google

Just completed on my sale and I must say I’m really pleased with how it was dealt with, Helen who went to value my property was lovely, as were the girls in the branch Danielle and Jamie-Leigh who I spoke to several times, any time I contacted them they got back to me straight away, Thank you :)

Kirsten · 26 October 2022

★★★★★ 1/5

Trustpilot

If you want money stolen from you then rent from these scammers

My pensioner father moved out of one of their properties in June into sheltered accommodation. They have owed him over £1000 since then in rent overpayment and deposit. Despite numerous emails and calls they are still withholding his money and he's now in arrears at his new property. Sheila and Anthony from the Allerton branch have been no help in sorting this problem despite numerous attempts to get his money back. We will now have no option than to seek legal advice on how we can get his money back. They are shameless scammers, avoid at all costs or you will regret it.

Max · 7 August 2023

★★★★★ 5/5

Google

Helen Carter is a credit to your team.

Andrew · 26 October 2022

★★★★★ 5/5

Google

Very helpful always have the time to reply to my questions, we completed in under 8 weeks thanks to Carols input great service.

Sr · 27 October 2019

★★★★★ 1/5

Trustpilot

Absolute disgrace

Absolute disgrace. We had problems with the waste pipes and they left us live in a house full of fecal matters. When I was calling them and crying they have said to me there is no need to be upset. We have reported multiple issues in the house and they did not even reply or replied after months. Refused to give deposit back and when I told them they have 10 days to give the deposit back, they tried to convice me it is 28 days.Absolute s**t show this company. Avoid at all cost if you don’t want to deal with incompetent agency.

Zuzana · 30 June 2023

★★★★★ 5/5

Google

Thanks to the Leyland team for the fantastic service provided and achieving full asking price for our home! Jamie Leigh and Carol organised & conducted the marketing / viewings with ease and sold the property successfully and with great communication at all stages. We’d use Entwistle Green for any future properties and hope we have the same team helping us 👍😀PositiveResponsiveness, Quality, Professionalism

Tom · 26 October 2021

★★★★★ 1/5

Trustpilot

Myself and my wife finally got a…

Myself and my wife finally got a viewing of a ground floor not far from where we were living! Ground floor flat based in mater close long lane L9 after the first time the agent never showed up last Saturday.

Phillip · 31 May 2025

★★★★★ 5/5

Trustpilot

jack helped us through moving from…

jack helped us through moving from amberbanks grove to warley road and made the move go smoothly, he is great, highly recommend this company.

Aaron · 11 November 2025

★★★★★ 1/5

Google

Really disappointed with this company I rang 5 times over varying weeks was initially told we could have a valuation on some land and then was told 3 weeks later they didn’t do commercial at their branch which was different to what we were told originally. Communication was very poor in my opinion and has cost me 3 weeks of time. Had to take business elsewhere.NegativeResponsiveness, Quality

Jack · 26 October 2020

★★★★★ 1/5

Trustpilot

I really would not give them one star…

I really would not give them one star we reported faults throughout our tenancy we left the property because the toilet was not fixed and the bath was broken and shower was leaking we even reported this to the landlady and the landlady has relet the property after we left the property even though she knew the property was inhabitable and yet the estate agents are saying were liable for the rent and any damages to the property even the landlord has relet the property there were also lead pipes in the property the lead was so high in the drinking water it made my partner loss her hair the landlady saw the blood test results and water board did reading of the drinking water in the property which the landlady saw the results of this which she denies ever seeing and she even says she can not speak English and she is making the new tenant so ill

MISS · 5 May 2023