Dexters Lewisham reviews

★★★★★ 5/5

Trustpilot

Managed rental

Christian Pengelly has been a great help over the years with my managed rental property, would highly recommend!

Julia · 23 September 2026

★★★★★ 5/5

Trustpilot

Rachel is incredible

Rachel is incredible! I wouldn’t trust another estate agent to manage my flat! The best of the best!

Amber · 22 September 2026

★★★★★ 5/5

Trustpilot

Outstanding Service

My husband and I had a great experience with Dexters Estate Agents and wish to express special thanks to Sr. Lettings Consultant, Amy Butler for her energy, enthusiasm and patience in escorting us to property viewings and answering all our many questions. Her warmth and helpful attitude made the stressful process of trying to find a new place into a pleasant one. Amy is truly an asset to Dexter's

Charlene · 7 May 2024

★★★★★ 5/5

Trustpilot

Great service from Vanessa at Acton Dexters

I had a very positive experience working with Vanessa, a property manager at the Acton branch of Dexters who efficiently organized contractors for my flat. Communication with Vanessa was excellent as she promptly addressed my questions and concerns, and kept me informed of progress. She also handled a tenant issue successfully in a timely and diplomatic manner.Based on my experience, I would recommend Vanessa at Dexters for her competence in contractor management and tenant issues.

Catherine · 5 January 2024

★★★★★ 5/5

Trustpilot

Responsive & communicative

Ella Maynard is an outstanding property manager who is always quick to respond and easy to reach. Any questions or concerns are addressed promptly, making the entire renting experience stress-free and pleasant.

Marius · 16 June 2026

★★★★★ 5/5

Trustpilot

Always ask for Nadia, she’s a star.

Always ask for Nadia, words cannot describe her tenacity in securing your dream property. After having to deal with a bunch of bumbling agents for months on end and getting nowhere, dealing with Nadia was a breath of fresh air. She was on the ball from day 1, she literally got me, the perfect flat in 3 days of our first conversation. 10 min walk from bank station, unheard off. She’s absolutely brilliant. She even put in so much time after hours to make sure things run smoothly, she was unbelievably helpful, charismatic, and just genuinely stunning all round. Definitely recommend.

Hamza · 25 August 2023

★★★★★ 1/5

Trustpilot

Waste of Time

I was looking for a flat to rent through Dexter. Even the agent has already got my account number for holding deposit and asked me to fill out an application, they still arrange viewings and turn the offer into a game of blind bidding. Unless you have endless time and unlimited budget, property search with Dexter is a waste if time.

Kcky · 14 September 2024

★★★★★ 5/5

Trustpilot

I have been renting with Dexter for…

I have been renting with Dexter for over 3 years, I have been very happy with the team. The management office as been very helpful always trying to find solutions and always trying to give 100% customer satisfaction. Thank you Remi for helping me, you have been wonderful. You have been amazing you are a great asset for Dexter!!! Keep up your good work.

Irene · 23 July 2024

★★★★★ 5/5

Trustpilot

Team member Donalina Gargrupe has been…

Team member Donalina Gargrupe has been excellent honestly beyond helpful for an issue I had! She was great with communicating with me and providing me with the help at a really stressful issue and helped me worry less and guided me to sort it all out and honestly the stress was lifted once she organised and helped me out honestly Thankyou Donalina ! You are a star ⭐️ I really really appreciate your help !

Chloe · 19 December 2023

★★★★★ 5/5

Trustpilot

WOW I can't tell you how good Andrew…

WOW I can't tell you how good Andrew Stavrou is at Dexters East Dukwich. Ultimate professional, keeps informed (most important) and selects clients who match expensive properties with the perfect client ! Cannot fault the research and the friendly professional enthusiasm which resulted in a sale that no other Estate Agent could achieve on our behalf. Would highly recommend him and Dexters should be proud to have him !!

Brenda · 19 April 2024

★★★★★ 5/5

Google

Ashley Dawkins is by far the most competent, helpful and professional lettings agent I have dealt with in 25 years. He's engaged, communicates clearly and often and goes out of his way to sort out issues. He even played the role of part-time plumber when we had an emergency in a flat, and that too without me asking. You want this man on your lettings team, it's that simple. If you want the best, ask for Ashley.

Amit · 25 October 2023

★★★★★ 5/5

Google

I had multiple viewings and by far, Ishaan’s viewing was the best. His friendliness and high standard of professionalism are much appreciated. Everything went smoothly and my offer was put in and accepted the very next day. I’ve also had an excellent experience with George. I appreciate the regular updates and help in making sure that everything is okay. Thank you for the hassle free transaction. Really recommend Dexters, especially those two, for their 5* customer service.

Michi · 25 October 2023

★★★★★ 2/5

Trustpilot

The overall experience is not good

The overall experience of dealing with Dexters estate agents is not very pleasant. I was looking for a new apartment to rent and after viewing the property sent in my offer on the apartment. First of all, I do not understand why they need my card details straight away - even when there is no certainty about which of the offers the landlord would choose. In my experience, it is not needed when dealing with other estate agents, up until the point your offer is accepted. What is more, I was not very pleased to receive phone calls asking whether I would want to offer more money for the property and confirming whether my reply is indeed "my best and final offer". Thirdly, never hearing back from the agents as to the landlords decision and just having to guess that since no one had bothered reaching out it meant I did not get the apartment. Overall experience is quite poor. There is definitely a sense of them trying to get the most out of you and not bothering to provide good service.Now that I have guessed that my offer was not successful, I am even more unhappy about the fact that they still keep my card details for no reason whatsoever.

Luba · 2 August 2023

★★★★★ 5/5

Trustpilot

Review for Monika Piszczyk, Property Manager

Even though Dextors was aware of several fixtures requiring repair for the past few years, the situation changed when Monika Piszczyk, the Property Manager, took charge. Thanks to her exceptional communication and understanding, we have now made progress in addressing these issues. I am thankful for her dedication and support in helping me to maintain the apartment that I cherish living in.

Jacquline · 14 August 2024

★★★★★ 5/5

Trustpilot

Worked with several Dexters branches…

Worked with several Dexters branches for coming on year and half now , found them to act quickly and efficiently in marketing rentals. I’m writing review to give recognition to Kier Marie Howard as well as Christian Pengelly whom support on Maintence of the flats I have with dexters, their work has been a real credit in keeping both tenants and landlord happy. Thank you

Customer · 16 September 2026

★★★★★ 5/5

Trustpilot

I am a tenant and we deal with Sherina…

I am a tenant and we deal with Sherina Downes. Since Sherina became our main point of contact she has been nothing short of exceptional. She deals with us in a kind and understanding manner and above all she communicates with us on a very regular basis explaining all processes and returning our calls the same day. She goes above and beyond. the best!

Max · 22 September 2026

★★★★★ 5/5

Google

We worked with many members of the team and we find them all to be extremely helpful and insightful. Suzzannah Rattenbury was our point of contact for the final push to get tenants and we greatly appreciated the level of confidence she gave us in the process. Extremely insightful and cared greatly about making sure the right tenants were placed in the property.

Jonathan · 26 July 2024

★★★★★ 5/5

Google

George was extremely patient and supportive throughout our flat hunting journey. He was sure to keep in contact and offer advice when needed. He went above and beyond for us to make sure that we got our dream flat and went as far as working out of his hours to ensure our first night in the new flat went smoothly. Couldn’t be happier with the agent we were lucky to have!

Belinda · 27 February 2024

★★★★★ 5/5

Trustpilot

Great Agent

Just wanna say Archie from Dexter surbiton has been very patient and helpful in all ways possible. My mum is registered blind and some agents have given us properties hard to access .Archie has been nothing but supportive. He takes his time to explain why and how you have to go through certain procedures. Communication level is 10/10 .

Tarie · 25 September 2024

★★★★★ 5/5

Trustpilot

Thanks to Anthony Grundy for excellent support

I want to thank Anthony Grundy for the excellent property management support he has given me as a landlord. Anthony is meticulous in paying attention to the details of property management, which can be quite complex in the modern era with all the regulation that surrounds lettings these days. He has the experience to anticipate potential problems and pre-empt them so that things run smoothly. On top of that, he is patient in carefully explaining the ins and outs of a particular situation, and why a certain course of action is advantageous. I would certainly recommend him, and Dexter's more generally, to anyone who is seeking help and support with letting their property.

Ben · 20 July 2023

★★★★★ 5/5

Trustpilot

Carl is assisting us with the…

Carl is assisting us with the refurbishment of our property and has been good to deal with. He is always on the end of the phone and if missed he responds in a timely manner. Carl has been really helpful in arranging quotes and contractors. He is always happy to help and a pleasure to deal with. Thank you.

Marc · 23 September 2024

★★★★★ 1/5

Trustpilot

Bad Service

We got assigned to Sam after Hadrick gave us a favourable decision from the Lanlord and left the organisation, then it went downhill from there. Sam was hard to reach and would give conflicting information. We went through a thorough reference check. For about a month we went through the rigorous checks and according to Sam, all references checked out. He said it was due to finances. We gave more information and proof of adequate funds and offered to pay 3 to 6 months rent in advance. We were honest and forthright, then he came back to say that the Landlord said no. We don’t know what game they were playing but it would have been nice if Dexters had told us from the beginning that they wouldn’t give us instead of stringing us along for a month. I found Sam most unhelpful as he seemed to always not know or wasn't sure or he would quote the wrong figures which were quite demoralising as these are very serious issues. At first Landlord said no, then he said yes then he said no again. What really happened? We were treated so unfairly. This flat was for my elderly mum but this has caused her emotional turmoil. Piece of advice - be forthright from the beginning and no one would feel bad. It really shouldn’t have gone that far knowing it wouldn’t be favourable to us after being told 'yes' for one month. We had a credible guarantor whom you asked to produce another guarantor. What then is the point of getting a credible guarantor? Just be honest and don’t trick people. You gave us false hope and kept us waiting :(

Olu · 17 July 2023

★★★★★ 5/5

Trustpilot

I recommend Dexters Estate Agents 100%

I have been with Dexters Estate Agents for the past 6 years, Myra and her team have been extremely helpful and very very professional in dealing with tenants on our behalf, I have not had any issues with agents or tenants so far, they are quick to resolve any problems with the property using only the best service providers on my behalf, I recommend Dexters if you are looking for a stress free property management agentsKamran

Kamran · 25 October 2023

★★★★★ 1/5

Trustpilot

Horrible after service. Amazing sell at the start

The estate agents had done a great job of getting me convinced that it would be an amazing experience. All was fine till I rented my property. The property manager they assigned me was horrible - Lee Porter. The tenants had issues with heating and they complained to the estate agents and they did nothing for 5 days including telling me. I had to jump in to help even when I was paying them an arm and a leg so I don’t get bothered. Third, even after written communication that I checkin and checkout fee was a total of 288£ they charged me 144£ extra and just said it was a miscommunication at their end. And not even an apology for the miscommunication. Third - and the worst - after the tenants left, the property was in a horrible shape. No cleaning done. And the property manager kept saying this is domestically cleaned standard. Even when the checkout report said that further cleaning is needed at many places. Agent was outright rude and instead of us feeling like landlords - she made us feel horrible. Literally she told the cleaning agents to spend no more than 2 hrs on the property to clean and no more. The cleaning company had informed her that more cleaning is needed - but she said an outright no. We came home to a flat which was disgusting g and had to pay 15 hrs of cleaning. Mind it that while tenants were here we were paying for 4 hrs of weekly cleaning. And on top of it she getting 2 hrs as end of tenancy cleaning was outrageous. Funny thing is that none of it was supposed to be coming out of estate agents pocket. The tenant was to pay it and was ready to. Lee Porter somehow just wanted this to be a horrible experience. Such a shoddy employee. I would stay away from a company which lets their clients be treated like this. I am engaging a different agent for my further leggings and sale. And they are doing so much better.

DM · 12 July 2023