Trusted Agent profile · Lewisham
★★★★★
2,175 reviews across 3 platforms
256 New Cross Road, London, SE14 5PL, Lewisham, SE14 5PL
Dexters New Cross's office in Lewisham, at 256 New Cross Road, is rated 4.4 out of 5 across 2,175 reviews on three platforms, including 375 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
375
Reviews on Google
This office
3
Reviews on Facebook
Business-wide
1,797
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Dexters New Cross hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lewisham.
The Trusted Agent 2026 results for Dexters New Cross, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service throughout
Excellent service throughout Kept informed during each stage of the rental process. Looking forward to a happy relationship with the new tenants found and vetted by Dexters
Dear John, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotFurnished with the right information
I have been having trouble with “Eight property management”.
4/5
TrustpilotThey were able to resolve urgent issues…
They were able to resolve urgent issues quickly.
Dear Vidhi, Thank you for leaving a 4* review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotGreat team with efficient communication…
Great team with efficient communication skills. They helped us understand the process and resolve any queries As a first time buyers we needed all the support and they provided it with great excellence
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotVery satisfied as first time buyer
I recently purchased a flat in West London as a first time buyer. I was a little concerned about the overall process, and the people in Dexters have been very helpful on clarifying all my doubts and expediting the procedure.
Dear Davide, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotSimply the best Rental Management…
Simply the best Rental Management service ever.Christian Pengelly at Dexters always goes the extra mileNothing is too much trouble10 out of 10 !!!!
Dear Stephen, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat expiriance dealing with senior…
Great expiriance dealing with senior property manager, Adasa Andjadiumi. Fast and propper responce saved me time and some mony as well👌😊
Dear Viacheslav, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat experience and ease in every…
Great experience and ease in every aspect. Well done!
Dear Joaquin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotDexters recently helped me with the…
Dexters recently helped me with the sale of my property, I found them very professional. Daniel Paz had excellent communication with myself and my partner and the sale went through smoothly, which made the whole sale stress free, highly recommend!
Dear Yael, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters Highgate branch
Dexters Highgate branch have been very helpful to us in the purchase of our new house. They enable more than one viewing and facilitated builders etc also looking at the property for us.We are very happy with their service.
Dear Gill, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotWe just sold our house!
We just sold our house with Alice from Dexters Tooting. Really happy with the service. We had lots of support, from start to finish. Would 100% recommend.
Dear Jessica, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI had great support from Graziana…
I had great support from Graziana Doronzo during the period of my tenancy. What was within her remit, she managed accordingly.
Dear Alexandre, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotThanks for all your help!
I worked alongside Alistair Maclean on a transaction, and he was great - really proactive, nothing was too much trouble and really professional. Thanks for all your help Alistair! 5* Vicky, Simply Conveyancing Property lawyers
Dear Vicky, Thank you for your kind comments regarding Alistair and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotWe are happy with Donalina Gargrupe’s…
We are happy with Donalina Gargrupe’s service. She established good communication with landlord and helped us with our issues about the property.
Dear Helen, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotHad a great experience with the…
Had a great experience with the Dexter’s team. I had been dealing with an agent called Jay Newman who was extremely helpful.
Dear Joel, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotVery helpful agents
Very helpful agents, accommodating multiple visits to the property even after the end of negotiations, and helping us to get the purchase over the line
Dear Charlie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
1/5
Trustpilotthis company is a disgrace
this company is a disgrace, with no respect .i notice more than one branch is open, why are they bothering people on the Queens jubilee and not honouring a nationwide bank holiday. Greed at its very best.
Dear Jason, Thank you for your feedback and comments. We are usually open on Bank Holidays. However, due to such a special occasion we were closed on Friday the 3rd June in honor of the Queen's Jubilee. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotProfessional Service from Dexters
I have always received a very professional service from the property managers at Dexters led by Sheikh and supported by Donalina.
Dear Mark, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
Trustpilotworking with Dexters
I am subcontracting for Dexters and just wanted to let everyone know they don't respect people who work with them!
Dear Irina, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat Property Management
Donalina, from the Property Management Branch, has been extremely proactive in sorting issues during my tenancy with dexters. Great communication and organization.
Dear Elliott, We really appreciate you taking the time to leave such lovely comments about Donalina. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat work by Matt and Andy from the…
Great work by Matt and Andy from the Clapham Junction branch. Easy to deal with and a very smooth process from beginning to end. Thank you!
Dear Denise, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Clapham office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotMyra Mettam
Myra Mettam of Honor Oak branch has been a revelation of how property management can be done for both landlord and tenant.
Dear Mr Shepherd, Thank you for your kind comments regarding Myra and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotA young woman by the name of Leorenta…
A young woman by the name of Leorenta led my viewing for a flat. She was fully of energy, very informative and made me feel very comfortable. I’m more than likely going to put in an offer!
Dear Joe, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotWe were harassed everyday
We were harassed everyday, being called at least twice until we signed the contract and pay. Completely unhelpful as they wouln't transfer the questions we had to the landlord after we signed the contract.Avoid them if you can.
Dear Marta ,I am sorry to hear this and am unable to find your details. Please can you let me know your full name and which office you have been speaking to and I will look into this further for you.Kind regards Sarah Tranter Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters New Cross, Lewisham won Gold.
Tell us what you need and we'll put you in touch. Dexters New Cross hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lewisham.
