Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCollins enefe is one of the best agent i have ever come across during my search for an accommodation, he's always giving a listening ear to our request, he's so calm and diligent and gave us one of the best property in Dexter's. I would gladly recommend Dexter's to anyone seeking accommodation because I've been convinced they've got the best team and houses so far
Adeyanju · 11 September 2024
Agent replied · 10 November 2024
Dear Adeyanju, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotTeam Dexter's kudos!!
My experience with Dexters has been pleasant. Ever S nice Jada had taken over the management responsibilities of my property, all issues were being addressed with utmost care and promptly. She is on the ground the moment we raise an issue or concern in relation to property. She has taken the effort to personally visit and inspect the issue and bring it to a resolution in no matter of time. Thank you Jada for addressing our issues, especially making the effort to understand and sort the whole flooring repair in a matter of 5 days. You rock!!Cheers! - happy tenant
Chaitanya · 23 November 2023
Agent replied · 23 October 2024
Dear Chaitanya, Thank you for your kind comments regarding Jada and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotHigh quality property management
I have been a customer of Dexter's now for almost a year. I wanted to single out Donalina Gargrupe for excellent customer service in the day to day management of my account. - Payments are on time- Email communications are timely and well written- Work to address any issues flagged by my tenants have been timely and completed to a high quality at a decent priceIt is great to work with an agency who put as much care and attention into the day-to-day management as buying and selling properties. Thanks Donalina
100003788584045 · 21 November 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPetros Giorganios
Inspection with Petros went very smoothly. Much appreciated!!!
Areena · 12 May 2026
Agent replied · 25 May 2026
Dear Areena, Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma
★★★★★ 5/5
TrustpilotGoing that extra mile.....
Dexters (and Thamesview) have been managing my flat in Chiswick for many years and I found the experience mostly positive with only the occasional hiccup - to be expected when you let your property for twenty odd years. This year has been difficult though - problems with the outgoing tenant, looking to secure a new tenant and significant repairs, maintenance and refurbishment all going on during the transition.Because I live abroad this resulted in many email exchanges, plus telephone calls with various property managers and I felt I was not making much headway, constantly having to explain my needs whenever I was connected to a different manager. Everyone was trying to be helpful but it was frustrating so often to be passed around to people new to me.That all changed when Vanessa Barroso took over as my "go to" property manager. She impressed me immediately with her professional manner, work ethic and situation awareness. Nothing was too hard, whether it was tracking down contractors for quotes, sourcing important documents such as EPC, Electrical or Gas reports and many other tasks. The responses she gave were always prompt and the feedback clear and concise. When the decision was made eventually to sell, she assisted me greatly with the completion of the property information forms including fittings and contents.That "extra mile" she so often went was and is much appreciated. So thank you Dexters and thank you Vanessa. Wish you all the very best.
Patrick · 20 November 2023
Agent replied · 23 October 2024
Dear Patrick, Thank you for taking the time to leave a wonderful 5* Google review. Vanessa will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotQuick deposit release
Huseyin Tas made our moving process very smooth.
Oscar · 12 May 2026
Agent replied · 25 May 2026
Dear Oscar, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotJadasa Andjadiumi
Jadasa was a tremendous, conscientious, and thorough resource for my wife and I as we settled into our flat managed by Dexters. The property was not in an ideal condition after the prior tenants' departure and required a lot of attention to bring things up to par. Jadasa masterfully managed the process, tactfully engaging both the owners and contractors to complete the various tasks in the most time efficient manner possible. Moving is always a gut wrenching experience but Jadasa helped ease many of the difficulties we encountered along the way. We are grateful for her help and vigilance and are hopeful Dexters recognizes her contributions to the company.
Thomas · 18 November 2023
Agent replied · 23 October 2024
Dear Thomas, Thank you for taking the time to leave a wonderful 5* review. Jadasa will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have two apartments under the full management of Dexters Lee Estate. That has been nearly 4 years, and I am very satisfied with their rental services.
Firstly, their staff is very professional and patient. Whenever I had questions about renting, they always responded promptly and provided detailed answers and suggestions.
Secondly, their service attitude is excellent. Throughout the entire rental process, they maintained a warm, patient, and meticulous service attitude, which made me feel very comfortable and at ease.
Finally, their service quality is very high. They also provided legal advice and protection after signing the rental contract to ensure that both parties' rights were protected.
In summary, I am very satisfied with the service of Dexters Lee Estate Agents. If any of my friends need to rent a property, I will definitely recommend this agency to them.PositiveProfessionalism
Richard · 11 November 2023
Agent replied · 10 November 2024
Dear Richard, Thank you for taking the time to leave such a lovely review regarding the Lee Office. We are delighted to hear you are happy with the service provided. We hope we can continue being of assistance and wish you the very best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleIt is extremely unsettling and anxiety provoking to be required to move from your rental accommodation after 11 years. This is my situation and I entirely understand why my present landlady has to sell her property. This is how I found myself in when I became involved in searching for a new rented flat a few months ago. The Agent representative who has helped me is Angel of Dexters, Lee, London.
Angel was swift, obliging and helpful in arranging a viewing. The property seemed satisfactory at the time and I paid a holding deposit. Angel efficiently and helpfully guided me through the next steps of completing forms and details for the next steps of checking finances & references. I had had some trouble completing all the necessary forms. Angel patiently guided me through completion of these at her office base. My anxiety was substantial and Angel patiently helped me through it.
After a few days away from London, working, I realised that the property I had been negotiating for was not what I most wanted and I cancelled the arrangement. Although disappointed, Angel was really professional and understanding. Of course she was curious about my reasons and clarified my uncertainties. However, she advised and understood in a way which left me feeling understood.
If I need to I have no hesitation about returning for her help and professional involvement.
I have really appreciated Angel's patience and consideration. I have enjoyed her lightheartedness, when appropriate, and her serious discussion when appropriate.
I have no hesitation about recommending Dexters' of Lee London and especially their agent, Angel.
Sandie · 11 November 2023
Agent replied · 10 November 2024
Dear Sandie, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMy partner and I have been in the search for flats for over 2 months, with no luck. Our offers often were not accepted, and we had to chase agents down to find that out. We messaged Dexters Lee about a property, as our last hope to stay in London. We were able to view the place the next day, we put an offer down, and got our offer accepted that same day. We were able to move in just a week later. The whole lettings team was extraordinarily helpful and responsive during our reference checks, especially James, the primary agent we worked with. They were understanding of our less than ideal time frame and situation(s). I would definitely rent with this office again!
Eloise · 11 November 2023
Agent replied · 10 November 2024
Dear Eloise, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotHighly recommend Oliver and the…
Highly recommend Oliver and the Hampstead team. Second sale in two years with Oliver and couldn’t be happier!
Andrew · 6 October 2026
★★★★★ 5/5
TrustpilotVery professional and friendly
Walked in to their Surbiton office on a Saturday and Hope was super lovely and friendly. She showed us some options, and we even viewed a property with her in the afternoon. I find Dexters very professional and reliable, even though we end up not progressing with that particular property, I definitely would reach out to them again in the future especially when I am ready to buy because they seem to be really genuine with their customers and knows what's best out there.
Sten · 9 November 2023
Agent replied · 23 October 2024
Dear Sten, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotTeddington branch have been great
The team at the Teddington branch have been amazing and professional from day one. Especially Donalina and Jessica, both of whom have been fantastic at managing the property, getting maintenance issues quickly sorted and keeping both myself and the tenant updated at all times. They have been extremely pleasant to work with, and as a first time landlord, Donalina has made it as stress-free as possible. I would recommend the Teddington team to anyone who would like to lease a property out, the level of service in the property management side is a credit to the Dexters name.
Jason · 9 November 2023
Agent replied · 23 October 2024
Dear Jason B, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMy name is Alex Mroue (Mroue…
My name is Alex Mroue (Mroue Maintenance LTD). I have been working with the North team for over a year now and I must say they are all amazing at what they do! The director, definitely knows how to motivate and support his team! The communication and listening skills are really good and they are always understanding. I really enjoy working with them and carrying out variety of different jobs! On that note, I would like to say that Paris Marshall is always willing to help us as a business and go the extra mile, he is certainly the person to go to if you are looking for a solution! Friendly, caring and always in a happy mood! Thank you all! Alex Mroue Mroue Maintenance LTD
Alex · 8 November 2023
Agent replied · 23 October 2024
Dear Alex, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotA wonderful team and service
Ever since renting my property around 3 years ago the whole Hampton Dexters team have been wonderful. The guidance, support and service from the start & throughout has been fantastic. A special mention to Kelly Baldwin who has been and is so friendly and helpful. Along with Kelly Tiley and Victoria Nugent, who I've dealt with more recently who are extremely helpful with everything. Stacie and Kim in the Hampton team have also assisted at times and again have been very supportive & helpful.A big thank you to all the team for all your support, help & kindness!Nick
Nick · 7 November 2023
Agent replied · 23 October 2024
Dear Nick, Thank you for taking the time to leave a wonderful 5* Google review. The Hampton team will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters - Chris McCandlish - Outstanding Property Manager
We live in Australia and Dexters have been our managing agents since 1999. Our principal contact in the firm changed to Chris McCandlish, the Head of Property Management and I have nothing but praise for his work on our behalf. So much so in fact that, only half jokingly, I told him that if he ever fancied a move 'down under', I'd definitely employ him. He's frank in his advice, active in finding the right solutions for you and rigorous in execution. Given the distance between us and the limitations imposed by the time difference, communication is all important. Chris has again set a very high bar, he's even called me a couple of times when its either been very early or very late in the UK. In summary, I can't recall a better property manager that I've dealt with, here or in the UK, in over 24 years. Chris is outstanding and I unreservedly recommend his services. If he ever left Dexter's I'd go with him.
David · 4 November 2023
Agent replied · 23 October 2024
Dear David, Thank you for taking the time to leave a lovely review regarding Chris. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMy experience with Dexters has been…
My experience with Dexters has been great. Since I moved in to a property, whenever I have a maintenance issue, Donalina Gargrupe/Property Manager is absolutely lovely and helpful. Most recently I had a boiler issue and Dona has been very helpful and diligent, since she got my first e-mail reporting the issue. She e-mailed and called me many times to keep me updated and kept in contact with the vendor until it was all sorted. So, a BIG thank you!
Ana · 3 November 2023
Agent replied · 23 October 2024
Dear Ana, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotChristian is a real problem solver
Christian is a real problem solver, sorts things out with minimum hassle - much better than previous companies.I recommend Dexters 100%
Andy · 15 September 2026
★★★★★ 5/5
TrustpilotA big thank you
I had a great experience with Dexters Estate Agents. I rented a property through them 2 years ago, Sonia DE Abreu letting manager provided me with an amazing services from first day she knew how to keep customer happy and satisfied with her great services and a lot of patience. Each time I have an issue she helps me with great service and always make me happy.She is Amazing. Thank you Sonia. I also would like to thank Claudia De Abreu , she is an amazing person, very helpful and friendly. she helped me a lot , she provided me with an excellent great services. She knows how to keep customer satisfied, she provided me with great customer services. Honestly, I highly recommend Dextors Estate Agents. They provide high quality services to their customers. Thank you very much Sonia and Claudia for the great services you provided me . I highly appreciated. Hanan
Hanan · 2 November 2023
Agent replied · 23 October 2024
Dear Hanan, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Sonia and Claudia will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotChristian Pengelly is the best ever
I am dealing with Dexters for 5 years now, and I was not happy with them like I am now because Christian Pengelly is the head of property management. He is the best property manager I have ever dealt with. He is keen to solve every problem/ concern in the quickest time he can. He even sends the required emails during the call which I explain the problem in it. If I have the choice, Christian is the manager who I hope deal with him always, not anyone else.
Sameh · 29 October 2023
Agent replied · 23 October 2024
Dear Sameh, Thank you for taking the time to leave a lovely review regarding Christian. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotCan't thank Myra enough...
I have had a great experience with Dexters as my property management company, but I want to give a special mention to my property management consultant, Myra Mettam. I have been letting my property for nearly 5 years, and Myra has been my continued support during the time at my flat. Myra is fast acting, efficient, empathetic and a total delight to liaise with. Every time I have had an issue at my property (and there have been many as it is an old building: faulty boiler, blocked toilet, shower not working etc). Myra has been on hand to find a very quick solution, she really is a magic maker and I couldn't ask for more from her. Myra also often exceeds my expectations with her quick turnaround times and she is an excellent communicator. The Dexter's leadership team should feel very lucky to have her!
Yvonne · 25 October 2023
Agent replied · 23 October 2024
Dear Yvonne, Thank you for taking the time to leave a wonderful 5* Google review. Myra will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotNatasha and her team contributed to a positive experience
Overall positive experience of using Dexters. Natasha and her team have been very good in managing the property.I have deducted 1-star due to inconsistencies between letting teams - One office forced us (renters) to pay 1 months worth of early-termination fees on the contract despite the rent going up considerably. I understand this is well within their rights but with another office I (Landlord) was told that Dexters would waive the fees for my outgoing tenant who was leaving with 1 month left on the contract so felt slightly cheated!
Ben · 25 October 2023
Agent replied · 23 October 2024
Dear Ben, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI cannot recommend Dexter's more as a…
I cannot recommend Dexter's more as a tenant. I always felt extremely looked after. The office was always quick to respond to any requests. They were always extremely kind, helpful, and generous. All I can say is a big THANK YOU. You made living in my rental extremely enjoyable. The Wapping office team is incredible. Natasha Bedneik, Racha, Alex and so many others, thank you, thank you, thank you. To all Tenants thinking of renting through Dexters, you wont be sorry!
Alexia · 24 October 2023
Agent replied · 23 October 2024
Dear Alexia, Thank you for taking the time to leave a lovely review regarding Natasha, Racha and Alex. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotBrilliant team
Many thanks to Gaz, Alice and team for all their hard work and help with the sale of my property. Throughout all the many twists and turns they were there to move things along and Alice worked incredibly hard to make sure it was a success, going above and beyond while I was abroad. I couldn't have had better people handling it, I can't thank them enough. The whole team is brilliant and very responsive from start to finish - from marketing, to setting up multiple viewings very quickly, right through to the end. Very highly recommended.
Jennifer · 22 October 2023
Agent replied · 23 October 2024
Dear Jennifer, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
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