Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotCompletely Incompetent
Could not organise a Gas Safety Inspection properly. Had to do it myself. Can’t even imagine what environmental disaster there will be if they are commissioned more complex task like organising a **** in a brewery…
Alex · 18 November 2023
Agent replied · 23 October 2024
Dear Alex, I am concerned to read your comments and have passed them to the Director of our Tenancy Management. I am sorry your experience with us has not been as we would have expected and we will be in touch with you to discuss further. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJamie Dalton at Peter James Estates is the most amazing estate agent - professional, helpful, never pushy and really knowledgeable. Would highly recommend Peter James over all other estate agents as they are very different and have the best customer service. They found us our dream house more than once!
Katherine · 12 November 2018
★★★★★ 5/5
TrustpilotGreat help from Neil Plit!
Very happy with the assistance I received from Neil Plit! He responded very quickly, was very understanding and helpful. Great communication as well.Thank you!
Addie · 17 July 2024
Agent replied · 23 October 2024
Dear Addie, Thank you for taking the time to leave a wonderful 5* review. Neill will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service as always
I have worked alongside Dexters for over 2 years now and always get great service and communication from the PM team, especially team 3 from the City and East office who always go above and beyond
Systems · 14 November 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotFirst Time As a Tenant
This was my first time as a tenant in London and it was easy with Dexter. Whenever I have an issue, they are ready to solve it. Thanks here to Petros ,North Property Management Team !
Merve · 14 November 2023
Agent replied · 23 October 2024
Dear Merve, Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters North and Petros Review
Dexters North Property Management Team and Petros in particular do a great job in helping out whenever there is an issue. They are responsive and empathetic to anything that may come up. Overall, a great experience.
Daniel · 10 November 2023
Agent replied · 23 October 2024
Dear Daniel, Thank you for taking the time to leave a wonderful 5* Google review. Petros will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you Petros!
I’ve lived in a property managed by Petros for a year now and he’s brilliant! He’s always on hand to solve any issues quickly and with minimal fuss.
Siobhan · 29 April 2024
Agent replied · 23 October 2024
Dear Siobhan, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent customer service drom Donalina
I have had the pleasure of experiencing for the past year excellent customer service and communication from Donalina. She has been attentive, helpful, and went above and beyond to assist and respond to all my queries.
Laura · 8 November 2023
Agent replied · 23 October 2024
Dear Laura, Thank you for taking the time to leave a wonderful 5* Google review. Donalina will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Hackney Let Lease Experience Review
The interaction with Dexters has been seamless, fast paced and transparent. They are well aware of variety of problems that arise while rental moves (even when you are from outside UK), and have been accomodating of any additional issues.
Divyansh · 24 August 2023
Agent replied · 23 October 2024
Dear Divyansh, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the time to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotTerrible
Terrible. The team are not to be trusted. They rent out privately before properties are online and require you to decide on viewing/offering via their verbal description by phone. Avoid.
In · 14 March 2024
Agent replied · 23 October 2024
Dear In Absentia, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat Experience!
We are so happy we just got our flat!! Daniel Scott from the City branch was just the best so helpful and so on it at all times. He got us that flat! Very happy with our experience :)
Cecilia · 17 August 2023
Agent replied · 23 October 2024
Dear Cecilia, Thank you for your kind comments regarding the team. We really appreciate you taking the time to leave a 5* review and wish you all the best in your new flat. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
GoogleAaron the agent is a full of lies time waister. Zoopla advertise Peter James Lee road brunch fake property on Shooters hill Red Lion place! if you in search don't trust those guys save your time. don't waste your time on them. their listings are fake.
Lina · 11 January 2023
Agent replied · 10 January 2025
Dear Lina, I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further for you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPrompt response in an urgent situation as a tenant
We have Dexter's managing our property now - before was another agency. And with Dexter's the speed of looking at issues is much prompter. Thanks for the service, Fahim Rehman in Wapping.
Sani · 26 January 2024
Agent replied · 23 October 2024
Dear Sani, Thank you for taking the time to leave a wonderful 5* review. Fahim will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotResponsive and helpful
We have recently had Petros Giorganios in North West London start managing our let property and we find him very responsive and helpful.
Sarah · 18 July 2024
Agent replied · 23 October 2024
Dear Sarah, Thank you for taking the time to leave a wonderful 5* review. Petros will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotBig thanks to Nina
Very grateful to Nina for helping me secure my property. It was a tough process with a few issues but she was a great communicator and found ways to workaround the setbacks. Big thank you!
Amy · 15 November 2023
Agent replied · 23 October 2024
Dear Amy, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotGood property management
My property is managed by Jessica Joy Beauwright at Dexters in Teddington and so far she’s been a good property manager. She’s advocated for me as a tenant and is always friendly and professional.
Katie · 8 December 2023
Agent replied · 23 October 2024
Dear Katie, Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotKeep it up Dexters
Great experience so far with Dexters. Timely responses with issues/advice. Excellent and efficient customer service by Olivier, Senior Property Manager. Director, Mary Ann found to be very professional, helpful and understanding. Keep it up Dexters!Thank you
Yve · 20 October 2023
Agent replied · 23 October 2024
Dear Yve, Thank you for taking the time to leave a lovely review regarding Olivier and Mary Ann. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Tenancy Renewals
I am a landlord who has been liaising with Rebecca at Dexters Admin regarding Tenancy Renewals and she is a total professional at her job. Faultless!
Sareen · 21 May 2024
Agent replied · 23 October 2024
Dear Sareen, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotAttentive staff members
Attentive staff members, accommodating to our work schedules, supportive in seeing problems are dealt with swiftly and accordingly, very prompt responses to emails and phone calls
Jack · 20 May 2024
Agent replied · 23 October 2024
Dear Jack, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotThanks Graziana!
First time we’re with Dexters and all the credits go to Graziana who’s so knowledgable and experienced, professional and yet friendly. She’s helped us with some valuable maintenance advice that saved us money and time!
Stefania · 8 November 2023
Agent replied · 23 October 2024
Dear Stefania, Thank you for taking the time to leave a wonderful 5* Google review. Graziana will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotHad to call them 10 times and still was…
Had to call them 10 times and still was unable to get information on the contract extension. They hang up the phone with all sorts of excuses. They were absolutely unprofessional when I moved in, asking for rent payment 1 year in advance. Worst agency I ever had to deal with. Never again.
Mike · 18 February 2022
Agent replied · 23 October 2024
Dear Mike, I am sorry to hear what you are experiencing. I am unable to locate you on our database. If you would like to speak about this further please do contact us at customerrelationsteam@dexters.co.uk so we can resolve this matter. Thank you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJenade - Swift and professional
Janade have been helping us out with finding a flat in central London and have throughout been very responsive on questions we might have, set up multiple viewings at a short notice and had a professional attitude since the start
August · 29 June 2023
Agent replied · 23 October 2024
Dear August, Thank you for your kind comments regarding Jenade and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat communication
Our landlord was not willing to release the deposit and Bailey helped us by handling all the communication with him and managed to get our full deposit back and was very responsive to all our questions.
Quentin · 12 October 2023
Agent replied · 23 October 2024
Dear Quentin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have recently rented my flat thanks to the help of Alicia at Peter James Lee. The process has been very smooth with Alicia making herself very available and contactable for any queries I may have. I'm very happy with my experience with Peter James so far!
Steph · 11 November 2022
Agent replied · 10 November 2024
Dear Steph, Thank you for taking the time to leave a wonderful 5 star Google review. Alicia will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
