Trusted Agent profile · Lewisham

Dexters Lee Lewisham reviews

★★★★★ Great

2,300 reviews across 2 platforms

430-432 Lee High Road, Lee, London, SE12 8RW, Lewisham, SE12 8RW

Dexters Lee's office in Lewisham, at 430-432 Lee High Road, is rated 4.4 out of 5 across 2,300 reviews on two platforms, including 313 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

313

Reviews on Google

This office

Trustpilot logo

1,987

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Dexters Lee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Lewisham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Lily D. Senior Property Manager

Lily D., senior property manager, is an asset to Dexters. She has been helpful, patient and professional during several months of issues I have had as an overseas landlord. She has been my go-to person. She really cares!

Rosemary · 13 November 2023

Agent replied · 23 October 2024

Dear Rosemary, Thank you for taking the time to leave a lovely review regarding Lily. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Donalina in the Teddington branch has…

Donalina in the Teddington branch has provided a great service. She always provides a friendly, prompt response to my queries and keeps me regularly updated, which is really appreciated.

Amie · 21 May 2024

Agent replied · 23 October 2024

Dear Amie, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma, Customer Relations Team

4/5

Trustpilot

Good property management

Dexters have managed my property for several years and offer an efficient, friendly service at good value. They have handled upgrade works and day-to-day maintenance to complete satisfaction, as well as move in/move out, rent collection and adherence to legislation. I have been very pleased with their approach and assistance, and would recommend them.

PC · 8 June 2022

Agent replied · 23 October 2024

We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

It’s been a fantastic experience. We’ve been working with Hadrick to find our new place and he’s been great to work with. He’s really listened to what we’re looking for and adapted our search to fit those needs.

Samuel · 11 November 2023

Agent replied · 10 November 2024

Dear Samuel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Alistair at Dexter's was brilliant!

Alistair at Dexter's was brilliant at communicating with all the solicitors and estate agents involved in the chain and worked very hard to effect exchange after a 3 day delay. Alistair always kept all parties informed of recent updates and remained very professional throughout. Would definitely recommend! Well done Alistair!

FS · 17 November 2022

Agent replied · 23 October 2024

Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team

4/5

Trustpilot

Smooth process for signing contracts…

Smooth process for signing contracts etc. Louisa was helpful and responsive.

Ollie · 22 August 2021

Agent replied · 23 October 2024

Dear Ollie, Thank you for your kind comments regarding the team and your 4* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

I have been with dexters as a tenant

I have been with dexters as a tenant, I have been impressed with how quick Nora deals with my issues, and communicating with me. She is very empathetic and understanding. Overall Dexters have been great towards me.

Layla · 30 November 2023

Agent replied · 23 October 2024

Dear Layla, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We bought a house sold through Peter James Estates. Ellie and Dean at the Lee branch were brilliant throughout, helping us chase our solicitor and offering useful advice. Always called back quickly and were clearly on top of things. Thanks so much, we're very happy in our new home!PositiveResponsiveness, Professionalism

Chris · 11 November 2022

Agent replied · 10 November 2024

Dear Chris We are thrilled to hear that you are pleased with the service you have received from our Lee office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Naomi Murdoch, Customer Relations Team

1/5

Trustpilot

Scammers

Scammers. They will hire your services and will not pay reasoning that their client is at overseas and transferred the payment which is not true

James · 25 July 2024

Agent replied · 23 October 2024

Dear James, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Good service

I am very happy with the service from Dexters.Hannah Walker showed me around a property and was professional and informative about the property. Although I did not go ahead Hannah has kept me updated re other properties she think I may like.It is a pleasure to deal with her, she makes you feel at ease with her smile.

Christina · 17 September 2021

Agent replied · 23 October 2024

Dear Christina, It’s great to hear that you have had a brilliant experience with our St Margaret's office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Monika Piszczyk

I would like to express my gratitude towards the efforts which Monika Piszczyk, has done for handling of our resident urgent maintenance and services. She has acted promptly, professionally and friendly.Many thanks

HP · 29 February 2024

Agent replied · 23 October 2024

Dear HP, Thank you for taking the time to leave a lovely review regarding Monika. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

Worst agency ever

Worst agency ever. I've been with KFH for years and they were just amazing. Dexters Property Manager team just cares about the landlord. If you have an issue you have to call them many times, and IF it gets sorted, it takes a long time. (it took 3 weeks to fix my washing machine the 1st time, 2 weeks the second time and so many other issues just IGNORED). When you call them, each person you talk to tells you something different. They always say they are going to call you back to give you an update and they never do. They just IGNORE you. This is so disappointing and just unprofessional. I'm looking forward the end of my contract and never going to use this agency again.

Margherita · 20 December 2022

5/5

Trustpilot

Jack, Clapham Branch

I recently rented a property with Jack at Dexters and he ensured the experience was as smooth as possible from start to finish… from offering up similar properties to provide me with more options to signing and moving in. I’m now in my new flat and am very grateful for the smooth transition. Stu, Clapham

Stuart · 18 February 2022

Agent replied · 23 October 2024

Dear Stuart, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Yasmin has kept us up to date with all…

Yasmin has kept us up to date with all listings relevant which has been better than any agent we've interacted with during this process. She's been on time for all viewings, very responsive on all queries and really enjoyable to work with.

Carolyn · 28 June 2023

Agent replied · 23 October 2024

Dear Carolyn, Yasmin will be so pleased to read your kind comments. Thank you for taking the time to leave a wonderful 5 star review. Kind Regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Tooting Branch

The Tooting branch recently helped us sell our flat. We had been on the market with 3 other estate agents with no luck before going with Dexters. They were helpful, proactive, kept us well informed on progress, and most importantly for us, sold our flat at asking price. I would highly recommend.

Nathan · 10 July 2022

Agent replied · 23 October 2024

Dear Nathan, It’s great to hear that you have had a brilliant experience with our Tooting office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Happy with Dexters

I have been a Dexters' landlord for eight years and have no complaints. My current Property Manager, Tia Blackmore-Saunders, has been particularly helpful. When making recommendations for repairs or renewals she is always ready to explain and discuss them with me and, once agreed, keeps track to make sure they are satisfactorily completed.

Belinda · 25 May 2022

Agent replied · 23 October 2024

Dear Belinda, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Good service

Petros at Dexters is a good communicator who responds pormptly and it has been easy working with him and the Dexters team.

Nathaniel · 29 August 2024

Agent replied · 23 October 2024

Dear Nathaniel, Thank you for leaving a wonderful 5* review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Renting out for my parents with Dexters…

Renting out for my parents with Dexters more than 1 year. Great work from Dexters North Property Management Team. Our current contact person, Petros Giorganios, is always friendly and solves any issue quickly and efficiently. Appreciate this.

ILLIA · 3 November 2023

Agent replied · 23 October 2024

Dear Illia, Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters North Property Management review

Dexters assumed management responsibility for our properties in Primrose Hill in 2022 and we are extremely happy with their support. A special mention for Rachel McConnell of Dexters North Property Management, and Tom Bussman of Design and Refurbishment.

Warwick · 9 October 2023

Agent replied · 23 October 2024

Dear Warwick, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Connor has always been available to us…

Connor has always been available to us for any queries. His professionalism and good attitude to work is exemplary and should be praised for his continuous commitment to Dexters.I cannot fault Connor even if I wanted to 🙏🏼🙏🏼

Hajer · 9 October 2023

Agent replied · 23 October 2024

Dear Hajer, We really appreciate you taking the time to leave such lovely comments about Connor. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Not very happy

I’ve had several experiences with Dexters whilst looking for a flat to buy in London and I can’t say any of them have been a good experience. The first occasion I was lied to from two of the Madia Vale employees. A girl who worked there and then the manager.The flat I made an offer on was about to go through conveyancing, when I found out from a neighbour that the flat had been flooded. When i asked the estate agent she said that she knew nothing of it. I spoke with the manager as to why she wasn’t aware it, (legally I have a right to know before buying) the manager said that she did tell me!We went back and throw but the manager insisted she had told me it had been flooded before making my offer and then he said that he would of told me in the end anyway!The 2nd occasion, was when I was interested in another flat, this time putting an offer on it when an offer had already been accepted and going through conveyancing. I eventually found a lovely flat through another estate agent. The agent who sold it to me used to work at Dexters, so I told him my dealings and he said the reason he left Dexters was because he was told to consistently lie to customers to get a sale, and that was his reason for leaving, He said he doesn't make as much money working for them but he didn’t want the stress of going into work lying to customers every day.Unfortunately they are deceptive and give estate agents a bad name! Watch out if you have any dealings with them. Not all estate agents are like this but for some reason the dealings I've had with Dexters have mostly been dishonest.

Maria · 13 December 2022

5/5

Trustpilot

Great experience with Dexters Shoreditch

We sold our flat through Dexters and had a great experience. Sarah, Elli and the rest of the team at the Shoreditch office were very helpful and kept us up to date on what was happening with the sale. Would highly recommend them if you’re looking to sell your property in the area.

Muhammad · 19 May 2022

Agent replied · 23 October 2024

Dear Muhammad, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Shoreditch office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dear Dexter Management and staff.

Dear Dexter Management and staff.Daniel , Am really grateful for handing me the extra key at A&E Ealing Hospital.Thank you ever so much Daniel .Am really happy and satisfied with your management team.Best regards Lili faily

Lili · 21 November 2023

Agent replied · 23 October 2024

Dear Lili, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Letting agent

We have recently switched to this agent to rent out our property in central London. Their communication, efficiency and attention to detail are fantastic. They give us confidence that every aspect is being attended to. Highly recommend.

Customer · 27 October 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave a lovely review. Kind regards, Asma Chughtai, Customer Relations Team

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Questions about Dexters Lee Lewisham

Has Dexters Lee won any awards?

Yes. Dexters Lee won Trusted Agent in The Trusted Agent 2026 awards.

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Tell us what you need and we'll put you in touch. Dexters Lee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lewisham.

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