Trusted Agent profile · Lewisham

Dexters Lee Lewisham reviews

★★★★★ Great

2,300 reviews across 2 platforms

430-432 Lee High Road, Lee, London, SE12 8RW, Lewisham, SE12 8RW

Dexters Lee's office in Lewisham, at 430-432 Lee High Road, is rated 4.4 out of 5 across 2,300 reviews on two platforms, including 313 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

313

Reviews on Google

This office

Trustpilot logo

1,987

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Lewisham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Monika has handled any issues with my…

Monika has handled any issues with my property efficiently, quickly and always with patience and politeness.I am more than happy with the service and attention to detail given by her and the team at Dexters in their management duties.

Consumer · 2 August 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave a lovely review regarding Monika. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent communication

Thank you to James Staite at Marylebone for finding a buyer and successfully managing my sale during the pandemic. I am delighted with the excellent communication and end result.

Matthew · 14 October 2020

Agent replied · 23 October 2024

Dear Matthew, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Trustpilot

HannahLe Sueur from Dexters has been…

HannahLe Sueur from Dexters has been helping us find an apartment in London. So far, her approach and mannerism has been exceptional. She anticipates what we are looking for and has offered to show us lots of different properties. Finding the right home takes time and i am confident that Hannah will get us there soon.

Nadia · 26 July 2023

Agent replied · 23 October 2024

Dear Nadia, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Louisa was absolutely brilliant to work…

Louisa was absolutely brilliant to work with and made the transition to the new flat completely seamless. One of the finest estate agents in London.

Joe · 18 August 2021

Agent replied · 23 October 2024

Dear Joe, thank you for taking the time to leave us a 5* Trustpilot. We are pleased that read that you had a great experience and wish you the best of luck in your new home. Kind Regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Great example of Property Management

Donalina at the Kingston branch has been of great help organising some remedial work at the property we currently rent. She has kept us up to date every step of the way and is very efficient. She is a great asset to the Property Management team and we are grateful for her help.

Bojana · 12 October 2023

Agent replied · 23 October 2024

Dear Bojana, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Looked around a few flats in Chelsea…

Looked around a few flats in Chelsea harbour area. Will was fantastic, very helpful and was able to answer all my questions.

Phil · 12 February 2022

Agent replied · 23 October 2024

Dear Phil, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Nicole. A great property manager…

Nicole is the best property manager I’ve had in 8 years of living here. Open, honest, friendly and diligent. She gets things done!

MFJ · 14 December 2021

Agent replied · 23 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Dexters, my managing agents

As my managing agents I appreciate the efficiency and decisiveness of the current team which consists of Petros Giorganios and Rianna Shanghanoo. I am kept up to date and given ample opportunity to discuss repairs and changes

Anonymous · 28 August 2024

Agent replied · 23 October 2024

Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

David Was Fantastic!

We have been looking for a home to purchase in London for a while now and my wife and I have been blown away by how poor some estate agents are! Shocking! But when we met David at Dexters he has simply been the best we have seen! So helpful on so many levels, very professional, on time and went above and beyond to help find us what we were looking for!

Oliver · 11 October 2021

Agent replied · 23 October 2024

Dear Oliver, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Excellent service

I want to praise Donalina Gargrupe who is working in Kingston branch. She is efficient and very helpful. I also received good comments about Donalina’s service from my two tenants recently when I conducted a view of the house. We all would like to rate Donalina’s service 10/10. Helen Ng

Helen · 19 December 2023

Agent replied · 23 October 2024

Dear Helen, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dona has been efficient

Dona has been efficient, professional and works well with me and my tenants

Andrew · 17 February 2023

Agent replied · 23 October 2024

Dear Andrew,Thank you for taking the time to leave a lovely review regarding Dona. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Tenant managed by Dexters

I am a tenant currently managed by Dexters @ Finchley. Monika has dealt with my requirements promptly and the electrician sent was polite and helpful. Very pleased with service so far.

Afreemanhotmail.com · 24 November 2024

Agent replied · 23 December 2024

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Asma

5/5

Trustpilot

Letting my property in Wapping

I have been letting my property in London for many years with fantastic service and attention from Natasha Bedenik - always practical and helpful with her advice and support. Over the years I have come to really value the benefits of a long term relationship with a such a highly competent agent.

Mark · 24 October 2023

Agent replied · 23 October 2024

Dear Mark, Thank you for taking the time to leave such a greatreview, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Eloisa Williams at Dexter's Richmond…

Eloisa Williams at Dexter's Richmond was punctual, friendly and knowledgeable. I'd have no hesitation recommending her, or Dexter's Richmond, to anyone.

Alexander · 9 March 2022

Agent replied · 23 October 2024

Dear Alexander, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Dexter recently took over the Estate…

Dexter recently took over the Estate agency I was with originally. Bethany and Charlie have been great. They are on the ball and any issues they get resolved quickly.

Sasha · 19 December 2025

5/5

Trustpilot

Great communication

We have been renting through Dexters for several years now, and our local Team Manager Graziana (Muswell Hill) has always been so responsive and quick to react to any issues we have with the property. Great communication and we feel she genuinely cares about our experience as tenants. It's truly appreciated.

Teresa · 15 November 2023

Agent replied · 23 October 2024

Dear Teresa, Thank you for taking the time to leave a lovely review regarding Graziana. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Helpful, professional and friendly. Nina has assisted us with quality service!

Holly · 2 August 2025

Agent replied · 22 October 2025

Dear Holly, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

1/5

Trustpilot

Dexters will not care about you

We are a current tenant and have raised multiple issues with the landlord however Dexters continually give us messages that they are following up on the issue but no correspondence from there on. Issues like a broken fridge took more than 2 weeks to be sorted and we have outstanding issues that have been "followed on" for months.Dexters have shown they will align themselves with the landlord and not the tenant.

Leo · 4 November 2021

Agent replied · 23 October 2024

Dear Leo. We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team

1/5

Trustpilot

Lied and mislead

When leaving a joint tenancy, all parties spoke to Dexters, agreed everything and notice was handed in. 3 months later went back on explicit guidance to try to extract additional charges from both tenant and landlord. Staff member was unhelpful and lied about past advice given. Do not recommend working with this company.

Ewan · 21 September 2023

Agent replied · 23 October 2024

Dear Ewan,I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Recently used the Battersea branch to…

Recently used the Battersea branch to move and Zendeca made the process so seamless and stress free - thankyou!

Lottie · 30 May 2022

Agent replied · 23 October 2024

Dear Lottie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Tia Blackmore-Saunders of Dexters…

Tia Blackmore-Saunders of Dexters Clapham High Street Estate Agents was helpful in sorting out a plumbing issue we had.

Customer · 24 May 2022

Agent replied · 23 October 2024

Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I received an amazing service

I received an amazing service. Called in the morning to report a leak in my toilet and by noon it was completely fixed. And also they were communicating the whole time so I could plan ahead. Just amazing.

Jose · 27 July 2024

Agent replied · 23 October 2024

Dear Jose, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexters Property Service

Dexters have recently taken over managing my rental property and I would like to say dealing with Olivier and the rest of the rental team as been a breeze.I no longer need to worry about my property because everything is taken care of by the Dexters team. Thank you all very much.RegardsKen/Landlord

Ken · 11 October 2023

Agent replied · 23 October 2024

Dear Ken, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Patrick agent

Patrick is a very friendly, helpful and practical agent to work with. Really appreciate his help throughout the flat finding and moving process.

Nikol · 2 October 2021

Agent replied · 23 October 2024

Dear Nikol. We really appreciate you taking the time to leave us a 5* review. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

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Awards

The Trusted Agent 2026 results for Dexters Lee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. Dexters Lee won Trusted Agent in The Trusted Agent 2026 awards.

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